What We Love
- It’s an all-inclusive and adults-only resort perched on a cliff with breath-stealing views.
- Explore on a guided cycling tour or book an excursion to one of Costa Rica's epic sights.
- This exotic paradise has bird watching and organized nature walks. Pack your binoculars.
Things to Know
- The resort is only 35 minutes from the airport.
- Upgrade to Premium Level for VIP access to restaurants, exclusive lounge, free Wi-Fi & more.
- The resort gives you a tide schedule, so you know the perfect time to hit the waves!
Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7989 reviews
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Jun 12, 2025Great stay, amazing staff!
Our stay was a great one! Stayed a week in June 2025. The staff really made it quite special. Three in particular were the bartenders we met, Bryan and Joaquin in the lobby bar were extremely friendly, kind, and welcoming on our first night and continued the exceptional service during our entire stay. Bryan went above and beyond to make first timers feel welcome to Costa Rica. The third was Yuediel at the pool bar. He was such a blast!!! He would greet people as they came in the area and would give the cheered goodbyes when his shift ended. He connected many guests at the bar in English and Spanish! He was the best atmosphere at the bar. He too, went above and beyond. One day they couldn’t offer a spicy guaro shot (highly recommend) the next day he made sure they were stocked! The property itself is beautiful with spectacular beach access. The food was themed each night, the Italian restaurant was wonderful. The other group of people that also deserve some attention are the entertainment staff. Unfortunately I didn’t get their names but it was two young men and young lady in particular during our stay she had some braids. They came to our table during dinner and invited all the guests to karaoke and man did they bring the lively atmosphere. They encouraged everyone and hyped everyone up when they sang. They were all around great, happy, kind, welcoming individuals really brought the guests together so it made the stay even more impactful since we all sort of bonded. The only recommendation we really have from our stay is to extend the pool hours. They closed the pools a bit too early for our liking. Along with the pool hours that should mirror the towel exchange hours as well. We would find ourselves having to keep our wet towels every night and exchanging them in the morning. Not terribly inconvenient but not ideal either. Highly recommend this resort. It’s my second time and I’ll be returning again!!
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Jun 09, 2025Stressful Vacation
The surrounding area is beautiful. Our room flooded twice. We switched rooms 3 times and each time was worse than the other room. Our first day there and went to the snack bar and the food was covered in flies. I would not stay here again.
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Jun 05, 2025not bad
Truth be told, we stayed here for 1 night after 5 days in la fortuna. The beach was beautiful, and highlight of this stay. Would come back for the beach. The room and food were okay. Just okay though you know. Not bad for the price.
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Jun 02, 2025The Activity Staff Made the experience worth the stay
The Activity staff were amazing. They made the whole experience at the resort worth staying. They worked very hard and they deserve a raise if not a promotion. The Activity staff was the best department on the resort. The Activity department made sure we had the best experience. The Activity staffer who was a female with short hair, who taught the dance classes, hosted karaoke and did a million other things was Amazing. She needs to be promoted with a raise. That staff person made sure the guests enjoyed ourselves and felt comfortable. When some of the guests were rude and disrespectful she kept her professionalism and calm. I would like to give Roger the Activity staffer a virtual high five for the kayak tour. There needs to be more security guards on the resort. Some of the male guests were out of control. There was a male guest who was grabbing female guests on the resort. I was one of the females grabbed by that man. The second night the man was there, he grabbed another female guest and was kicked out of the discotheque by the security that was there that Saturday night. Security should be on the property at all times. There was another incident where a guest almost assaulted one of the staff members. Edwin the server in the buffet was amazing. He made our whole meal experience fun. The rest of the server staff need more training on patience and respect with guests. The Oriental restaurant needs to go and be replaced by a Latin fusion restaurant. The food in the Oriental restaurant took an hour to get and when we got your food is was incorrect, over cooked or raw. Everybody at my table had one or the other. Again at the Oriental restaurant some of the staff was rude. In closing the Activity staff was the best. When I think Occidental Papagayo I will think of the Activity Staff. The other people in my group feel the same way.
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Jun 02, 2025
Entertaiment
Yasniri and Jocksan hosted a pinpong tournament, it was really fun and entertaining. Completely recommended, they have a lot of fun activities that will keep you busy and make your trip a great experience. I will come back as soon as possible.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed