Resort Details
- 24-Hour Room ServiceThere’s nothing like the comfort and convenience of enjoying a delicious meal in your spacious room. Margaritaville Island Reserve Riviera Cancún makes it easy to satisfy your cravings any time you like with 24-hour room service you can order via your TV, phone, or GA app. Fancy a dip in the pool? We also offer swim-up room service during the day. It’s all part of the experience when you stay at a five-star Riviera Cancun resort like this one.
- Bar1. Salted Rim Margarita Bar & Lounge
2. License to Chill Bar, Wet Feet Bar & Beachside Grill
3. Five O’Clock Somewhere Bar & Swim-Up Bar
4. S.O.S Swim-Up Bar (Stranded on a Sand Bar)
5. - Frank & Lola’s Italian TrattoriaIndulge in handcrafted, authentic Italian dishes at Frank & Lola’s. From locally sourced seafood to imported prosciutto, savor the ultimate in Italian comfort food with antipasto, pasta, and wood-fired pizza.
- Joe Merchant's Coffee & ProvisionsCustomize your in-room experience with our easy-to-use point system. Enjoy freshly brewed Mexican coffee and explore our extensive offerings at Joe Merchant's Coffee & Provisions, where personalized orders can be delivered to your room for an additional charge.
- JWB SteakhouseExperience more than dining at JWB Steakhouse. Learn about aged cuts of custom and artisan-raised meat from our “Meat Sommelier.” Choose your cut and size, and let our chefs create a memorable meal.
- LandShark Brewery & GrillWith two terraces, this restaurant is ideal for enjoying a LandShark Lager brewed on-site or freshly-grilled specialties. Meet the brewmaster, enjoy a beer flight, or join evening entertainment with a beer-matching menu.
- The Boat HouseLocated in the lower-level plaza, The Boat House offers elevated dining in a casual yet chic and sophisticated setting with ample indoor and outdoor seating. Enjoy flavorful dishes from around the world presented across multiple food stations and cooked to order.
- 24-hour room service†
- Accessible parking†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Ballroom†
- Internet services†
- Pool†
- Spa†
† Fees may apply
- Beach †
- Fitness center on-site †
- Gym †Tone and strengthen your body during your getaway at our cutting-edge fitness facility, fully equipped with full-body, muscle-targeting, and cardio equipment.
- Non-Motorized Water Sports †
- Pool †
- Spa †St. Somewhere Spa has an extensive menu of treatments for relaxation and rejuvenation.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1542 reviews
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Jun 12, 2025Solo trip for a week!
I went to this resort for a week as a young adult for my first solo trip ; Honestly, this was by far the best all inclusive that I've visited in the last 3 years, considering that I went to Punta Cana, Varadero and Montego Bay. This resort gives royal treatment ; I barely touched a chair all week, room service is included for free, there's someone that transported my luggage for me, there's a waiter at each pool so no need to walk to the bar, etc. The room are really impressive, bonus if you get one on the 5th floor because the view is amazing. The attention to detail is simply beautiful. The food is very good, and it's impossible to go hungry at this place because there's food for every possible taste. There are 5 restaurants, and all of them are decorated according to the theme of the food and that's and another attention to detail that is very appreciated. I want to give credit to the Italian restaurant and their wood oven for their pizza, it was really delicious and the pizza guy seems like he really loves his job. Special mention to Laura from the Landshark Brewery, she was the kindest and by far the best employee that i've met all week. The staff is very friendly and likes to talk. Only advice I would give to another young female traveler (early 20's like me) is to be careful about what to reply to certain employees more precisely male's that could be your parent's age (like early 50's) as I got some inappropriate and sometimes sexual comments from some of them that made me very uncomfortable. Please note that this hotel as no viable beach at this time. Honestly I didn't mind as I was never the biggest fan of sand, and I didn't miss it at all because the pools are perfect. There is still a great view of the ocean though. Other thing (but it's out of the hotel's control) is that the little strip of sand that could be a beach is covered in seaweed that smell really bad. It smelled like rotten egg for the first 30 minutes of being outside but then we get used to is and it doesn't smell anymore. I would for sure go again, it is a very beautiful resort and for my first time in Mexico, it was lovely.
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Jun 11, 2025
Margaritaville Adults Only Mexico
Margaritaville Adults Only lobby bar amazing mixology team including Gibran, Luis, Victor and Rafael made our week long trip amazing. The team crafted amazing traditional and elevated smoked drinks nightly for guests. Made our evenings enjoyable before a la carte dinners and while enjoying music entertainment. Hands down an added level of wow!
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Jun 11, 2025
Fantastic cocktails and service!
Margaritaville Island Reserve Riviera Maya! Visit the Salted Rim - Pre dinner, afternoon, anytime! Ask for the "secret" menu...blueberry martini is so good! Gibran, Luis, Victor, and Rafael will show you a unique cocktail experience!!
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Jun 11, 2025"Wouldn't Bother"
We have been to Mexico a few times and loved it, and thought we would spend abit more Money for our wedding Anniversary at the Margaritaville Island Reserve. Pulling up it looked really fresh airy and inviting but then you got out of the bus that dropped us off, a strong smell of dead fish and rotton eggs hit the back of your throat! Then we looked at the sea (as we knew there wasn't a beach) looking at disgusting muddy seaweed that took my breath away. I couldn't even sit on my balcony because of the smell, and it came through the air con. Not pleasant atall. All we got told is there is nothing they can do, but I know other Hotels had it cleaned up daily. The resturants was OK but full of Greasy food. The buffet was only open once in the evening for Mexican night which myself and husband couldn't attend as struck down with a sickness bug. Check out was very rushed and unprofessional she didn't even ask us how our stay was. We have stayed at 4 star hotels in Mexico less than half the price with better service. Happy to get home!
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Jun 10, 2025
Week at Margarita Riviera Maya with family
We just spent a week at Margarita Riviera Maya and truly had a wonderful experience. The activities at the pool and resort were so much fun (Zumba, volleyball, foam party and card games) and the staff (Nicole, Angel, Angelo and the two Mariels) were so energetic and motivated and made everything really entertaining. Our butler staff (Karen in particular, Mariel and Joaquin) were unbelievably attentive to all our needs (explaining all the choices, providing aloe that we had forgotten and bags for our wet bathing suits when we left, etc.), and made sure to inform us of our choices during the week and to schedule what we wanted. The resort is very clean (everyone works so hard) and the servers are so lovely and always available to help. It really was a super vacation!!
- AdvisoryThe Municipality of Rivera Maya will be charging an Eco Tax of 32.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.