Complimentary Unlimited entrance to 9 eco-theme parks. Up to $2,900 in value!
Guests will receive free admission & other amenities to the following theme parks and tours:
XEL-HA: All food & beverage (from Monday to Sunday, $26USD per person fee)
XCARET: One meal included (from Monday to Sunday)
XPLOR: Buffet Included (from Monday to Saturday)
XENOTES: One meal included (from Monday to Saturday)
XOXIMILCO: One meal, beer & tequila, non-alcoholic drinks included (from Monday to Saturday)
XICHEN TOUR: Food included (from Monday to Saturday, $33USD fee )
XPLOR FUEGO: Buffet Included (from Monday to Saturday)
XCARET XAILING: Meals not included (from Monday to Sunday)
No reservations are required for Xcaret, Xplor & Xplor Fuego.
The rest of the parks & tours require reservation. No show fee apply of $25.00 USD(plus tax) per person, this will be charged to the guests who do not request a cancellation with at least 24 hours in advance.
See Guest Services or the Concierge for more information or to make reservations.
Transportation included.
- Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone
- Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
- Certified crew on board of the catamaran
- Snorkeling tour on a reef
- Snorkeling gear and full-face mask.
- Premium drinks and hand fruit on board.
- Box Lunch
- Time at leisure at Isla Mujeres
- Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included transportation.
- Access to the Cancun scenic tower located at the Isla Mujeres Pier point.
Operation Frequency: Monday, Wednesday, Friday, and Sunday.
Please remember that in addition to this tour, guests also have the option to enjoy our Cancun-Isla Mujeres-Cancun Ferry with the following pick-up times at the hotels:
- Hotel Xcaret Arte 09:15 am
- Hotel Xcaret México 09:30 am
- La Casa de la Playa 9:45 am
Reservations are essential to enjoy this tour, through our Guest Service departments or on-site.
Resort Details
- BODEGA Bar
Mezcalería and Tequilería
A celebration honoring mezcal, tequila and the festive spirit of Mexicans.
- CAVA
Wines and Cigars
An exclusive selection of wines completed with our special label LA CASA DE LA PLAYA. Tobacco masters will find a spot for them too.
- CENTLICuisine from the South of Mexico
Run by Chefs Rodrigo and Daniel Rivera-Río, passionate chefs, gastronomes and storytellers, who come to share the best flavors of the south of the country. - Lobby BarCosmopolitan Mixology
- LUMBRECuisine from the North of Mexico
Also by Chefs Rodrigo and Daniel Rivera-Río, proud representatives of the state of Nuevo León, who present exquisite contemporary north eastern flavors of their creation. - SKY BAR
Mixology
Fantastic views with the best cocktails and music.
- TUCH DE LUNA
Flavors of Mexico
A creation by the inspiring and captivating Mexican Chef Martha Ortiz, who has earned herself a privileged place in the international gourmet scene for her feminine cuisine and a mix of science and art that exalts Mexican culture
- WET BARSignature Cocktails
A spectacular bar inside the main infinity pool. - XALThe culinary syncretism of Mexico unfolds in a disruptive proposal at Xal, a concept inspired by the Manila Route, which connected Mexico, Asia, and Europe for more than 250 years.• Reservation required
- 24-hour front desk
- ATM/Cash machine
- Coffee shop
- Complimentary breakfast
- Concierge desk
- Dry cleaning†
- Free high speed internet connection
- Free parking
- Gift/News stand
- Grocery store
- 24-hour front desk
- ATM/Cash machine
- Coffee shop
- Complimentary breakfast
- Concierge desk
- Dry cleaning†
- Free high speed internet connection
- Free parking
- Gift/News stand
- Grocery store
- Hairdresser/barber†
- Luggage service†
- Onsite laundry†
- Outdoor pool
- Sauna†
- Smoke-free property
- Spa†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site
- PoolInfinity pool
- Spa †muluk spa
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
672 reviews
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Oct 26, 2025No other vacation can compare
We went for our honeymoon and was absolutely blown away. This hotel was THE most amazing experience we have had! I think vacations for now on will always be compared to this one for how much fun and joy it had brought us! 😁
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Oct 14, 2025Great, relaxing vacation with some disappointing moments
Overall it's an amazing place, probably the best beach in the area, incredible rooms, top class food and great service (overall). This was our 5th time visiting and some parts better, some worse... which is normal. First of all the good and what stood out... The Xal dining experience was much better, I think they worked the menu out better than when it first opened and was really good. The other restaurants were great also and only had one bad thing the entire stay. Service overall was great, we were there for our anniversary and the extra little things make a big difference. A lot of people we knew from before and is nice to see a friendly face. The beach was amazing, especially when this time of year is known for heavy sargassum. The spa services were good (but quite expensive) So why not 5 stars? Like I said we've been there before and have something to compare it to. For one, we were never contacted before we arrived to make dinner reservations, travel plans, nothing. It was really odd. Second, one of the reasons we went was a promotion for the spa but after we arrived they said our reservation wasn't made properly so it wasn't applicable. It was really disappointing since it was one of the main reasons we made the reservation but sort of understandable. However for this class of resort, there should be more effort to make things better. We were basically told 'If you have a problem here is the management number and deal with them' whereas I would expect them to try and figure something out. Even a small gesture like 'We understand this miscommunication and so we want to offer you x'. The food is great but it's strange that not everything is included. For example, if you do the wine pairing at Xal, it's an extra fee. If you're doing the pairing at Lumbre, it's an extra fee. But at the same time you can go to the Michelin rated Ha at their sister resort and it's all free. If you're paying $2000/night for a room, just include it or have a 'premium' pairing. It's still one of my favorite places but there is a lot of opportunity to make it exceptional.
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Oct 03, 2025
This is the best vacation I’ve had in Mexico
Absolutely worth it. They strive to make every interaction memorable and customized for you. We did a split trip between arte and casa de la playa and casa was hands down what we expected and what they advertised. We never felt like a bother and any request we had was fulfilled. We beach was also stunning. No seaweed and just gorgeous soft sand. The food was all excellent and the dinners all felt like a cultural journey throughout the meal. The cenote dinner was stunning. Absolutely recommend doing that. There is also a jellyfish tank in each room, and they allow you to tour the jellyfish lab. It was so cool to see the care and attention they give to them. We did not have a single bad experience
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Sep 30, 2025
10/10 at Casa De LaPlyaa
We just returned from a five night stay here. We are used to the best of the best in luxury travel and Casa De laplaya did not disappoint. Warm friendly service, beautiful accommodations and fabulous food. We will be back regularly❤️
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Sep 27, 2025
Dream vacation!
La casa de la playa is a dream vacation! My husband and I just returned from our second visit, this time celebrating our honeymoon. From start to finish, the experience is top notch. You get picked up and dropped off in private transportation which makes things a breeze. The grounds are absolutely STUNNING. Everything is so clean and pristine, you truly feel like you’re in paradise. What blows this experience out the water is the food and service. Every person you come into contact with is so kind and helpful. They truly work so hard each and every day! Santos at the beach was amazing! Such a sweet, kind, hardworking gentleman. He is constantly going up and down stairs in the heat and does it with a smile. He remembered our names and drinks order. Thanks Santos! Kiyoshi was our butler and was kind and a pleasure to work with. We greatly appreciated him going to Arte to retrieve our pottery pieces when we were busy having an amazing time at the beach. Alberto was our butler our first visit and it was so nice seeing a familiar face. He also remembered us which felt special. Marco Rico picked us up from Arte one evening and he let us know that he remembered picking us up on our last visit. It was very nice to catch up with him. Moses was our driver to the airport and he was such a genuinely nice guy. We had great conversation and hope to see him on our next visit. The entire staff a LCDLP was amazing. I’d also like to recognize housekeeping which can be a thankless job at times since you don’t usually come into contact with your housekeeper. Our room was spotless the entire stay and we were so appreciative. Also room service was very fast and efficient. Thank you everyone! The food is amazing! My husband and I usually do not go to all inclusives because of the lackluster food and drinks but LCDLP is not like any other all inclusive. Being able to visit all the restaurants across their properties is a treat because all the food is so good. The Michelin star restaurant HA is spectacular and a must visit every time! We cannot wait to visit Casa again. It truly feels like our home away from home. Thank you to everyone for an incredible stay!
- AdvisoryA minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Parks and Tours. • Xoximilco • Xenotes • Xel-há • Xavage • Xenses This fee is subject to change without prior notice.
- Check In: 12:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cash
Special Checkin Instructions: Front desk staff will greet guests on arrival.
Know before you go: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Madatory Fees: You'll be asked to pay the following charges at the property: The charges below are included in your overall room price:New Year's Eve gala dinner feeChristmas Eve gala dinner fee We have included all charges provided to us by the property.