What We Love

  • Take the time you need to de-stress at the luscious oceanfront spa, featuring Turkish baths and Thai massages.
  • Indulge your sense of luxury with cool towels and chilled cocktails.
  • Mingle with fellow travelers and guests with drinks and unbelievable ambiance aboard an old Spanish galleon. 

Things to Know

  • The resort is only 35 minutes from the airport. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfer
  • This resort is open exclusively to adult guests. 

Resort Details

Italian, Japanese, Mediterranean and other delicious cuisines will meet the cravings of every guest.
OnSite Dining
  • Bella Vista

    Buffet

  • Casa de la Playa

    Mediterranean

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • El Galeón

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Hashira

    Japanese

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • La Perla

    Lunch Buffet

  • La Tentazione

    Italian


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Le Tourbillon

    Gourmet


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.


  • The Grand Cellar
    an exclusive cellar with more than 200 wines imported 
    from the most prestigious world wine regions
  • Various Lounges/Bars
    - Robusto
    Perla
    Mirador
    Larimar
    La Escala
    Cala Esmeralda
The resort provides 24-hour room service, an exercise gym, concierge and other amenities.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco
  • Elevators
  • Exercise gym
  • Free parking
  • Golf†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Library/Reading Room
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub†
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Safe deposit box
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
On-Site Wedding Services
  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

Guests can enjoy direct access to the beach, nightclubs, golf, water sports and more!
On-Site Recreation
  • Billiards
  • Direct access to a beach
  • Fitness center on-site
    Fit & Fun Fitness Program
  • General
    Other activities include: 

    - Aerobics
    - Yoga
    - Shooting tournaments
    - Archery
    - Basketball
    - Cycling
    - Billiards
    - Bocce
    - Gymnastics 
    - Table tennis

  • Golf †
    18 hole P.B. Dye golf course

    Green fees, carts are at an additional charge. ($)
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports
    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling.
  • Pool

    Three pools, including an activity pool and lake pool.

  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Tennis court
Off-Site Recreation
  • Gambling †
    Spend an entertaining evening enjoying popular casino games like Blackjack, Poker, Roulette and Slot Machines (bar is included)
On-Site Attraction
  • On-Site Entertainment

    Live nightly shows in theater/disco/casino

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 15965 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing experience!

    On recommendation from our travel agent (Ruth Demuth with Trip Guy Travel), we ended up booking this last minute for our honeymoon destination after Hurricane Melissa hit Jamaica (our original honeymoon choice). It may have actually been a better choice since both of us had been to Jamaica previously but neither of us had been to Punta Cana. So this was an all new experience for us. We had a blast! The staff were incredibly friendly and accommodating. My hubby participated in several of the activities so they definitely knew him by name by the end of the stay. The food was amazing and no issues with transport at all (we used Nexus for transport). The suite was amazing and we loved the layout of the resort and all the food options. We absolutely loved all the cabanas around the pool and spent the majority of the time there. They did leave us a bottle of wine in the room (assuming this was in recognition of our honeymoon stay) and restocked our fridge daily. They freshened our room twice daily and we didn’t want for anything the entire stay. We did end up taking a ride to one of their sister facilities to play golf and it was a beautiful course! I had a massage and it was so relaxing and refreshing. The entertainment staff and shows were all great! We did not get a room with a butler but we were assigned a concierge and she took care of making reservations for the Asian restaurant, booking golf, and booking a massage. She was always just a text away. I can’t recommend this place enough and we will definitely be returning in the future!

    Nov 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    NO COMPREN MEMBRESÍA.

    I DO NOT RECOMMEND IT. I bought the membership when I went in June 2025. I wanted to use the credits they "give" you to go in December, and they surprised me by saying the points can only be used in the third year... They never said that. They are unprofessional. I booked with another chain and now I have to wait for the deadline, and goodbye NO LO RECOMIENDO. Compré la membresía cuando fui en junio de 2025 a punta cana. Quería usar los créditos que te "dan" para ir en diciembre, y me sorprendieron al decirme que los puntos solo se pueden usar en el tercer año... Nunca me lo habían dicho. Son poco profesionales. Reservé con otra cadena y ahora tengo que esperar hasta la fecha límite, y adiós.

    Nov 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing family vacation

    We had a very relaxing time at JOIA Bávaro resort in Punta Cana, DR. The room was comfortable and clean. Cofe and Reynaldo were very helpful as our butlers. The service was very good and staff were attentive to our requests. Bienvenido was very friendly and helped make our experience memorable.

    Nov 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice resort, good vacation!

    Nice weather! The staff were very attentive, the food options were diverse. If you like cats, there were a few locals that live on the property that are friendly and let you pet!

    Nov 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time!

    The trip was relaxing and everyone was helpful! Our butlers were amazing, Cofe and Reynaldo. The weather was awesome for the whole trip and we enjoyed all of the amenities. The spa gives amazing massages!

    Nov 11, 2025
Hotel Advisories
  • AdvisoryPre-reservation is suggested Reservartions allowed up to 7 days before check in
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:

    • The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
    • Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
    • In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

  • Pet Policy : Pets Not Allowed

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