Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- Cacao• Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.• Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- La Vista• Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast andlunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
- Mercado• Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dresscode needed and even you can wear your swimsuit and get back to the fun immediately.• Serving grilled specialties with taco bar
- Sake• The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors foundthroughout Asia.• Pan-Asian specialties• 2 Teppanyaki tables for up to 10 people each one.
- Spezia
- UNIK The KitchenHours: TBD Open day and eveningDescription: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the eveningwith nighttime music and socialization.
- VARIOUS BARS
The Temple• Sunset terrace and events with relaxing music• Open for special events
UNIK Sky Bar and Lounge• Rooftop bar and lounge
Isola• Lobby bar
Yacht Welcome Lounge• Welcome lounge check in for guests as well as external visitors
Sharks• Pool bar
The TopVibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets andbreathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy anexcellent selection of mixology, grilled snacks, small plates and gourmet dining. - Wildfire Grill• Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.• Steakhouse and Seafood• Chef’s Table.
- Currency exchange†
- Doctor on call†
- Elevators†
- Exercise gym†
- Gift/News stand†
- Golf†
- Internet services†
- Laundry/Valet service†
- Private dining for groups†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Golf †The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellentchoice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and arestaurant.
- Gym †
- Shopping †
- Sightseeing tours †
- Snorkeling †
- Spa †
- Water activities †• Catamaran• SUP yoga• Paddleboard by sunset• Kayaking• Pedal boats• Water polo• Water aerobics• Bluewater Snorkeling• Scuba diving lessons• Scuba diving• PADI Diving Center
- Wine tasting †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1045 reviews
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Apr 28, 2025Welcome arrival
What a wonderful arrival. Made extra special by the welcome crew and staff at the private impressions docking area. Nobody likes a long check in process at a resort cutting into your vacation time. Not here! With Julian and his team check in was flawless. All while having a glass of wine, snacks and an ocean front view. Great service, great atmosphere, great people working at impressions.
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Apr 28, 2025
Julian is the best!!!
Julian at the front desk (before we got onto the catamaran) was amazing! He took wonderful care of us. It is the start of our vacation but if it’s anything like the experience we have already had, I’ll be extremely pleased. From the minute we arrived to the impressions lounge area, everyone has been amazing. A+
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Apr 27, 2025
Couples trip
What a fantastic resort. We visit all-inclusive resorts several times per year and this one tops them all. The views! The rooms! The service! The food. It’s all great. Special shout out to Alo who works the rooftop pool/bar. She is spectacular and so very friendly. Also shout out to Zelma who is a new concierge. She is so very friendly and was great to speak with!!
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Apr 26, 2025
Wow
TLDR; PROS: Service (wow) Food (delicious. Like really delicious) Views (the best) Size (not too small, not too big, just right) Activities (fun, timely) Spa (beautiful, relaxing) CONS: Pools (There’s 4 small/medium pools on the property with the smallest most secluded one being the only heated pool. The temperature in the other 3 pools were a bit cold in morning and would have been nice if they all were heated.) SUMMARY: I dont often review places unless they are terribly bad or amazingly good. This trip falls into the latter… it was so good I was hesitant to write a review as I do not want the demand for this resort to skyrocket. Little background. My wife and I have been to several resorts in Mexico and caribbean (secrets akumal, atelier, hyatt ziva, etc) and this one is by far the best resort I have been to. From the stunning views, delicious food (and i mean delicious), and exceptional customer care, this resort had it all. For more details see below: Service: We were here to celebrate my wife’s birthday and every encounter we had with a staff member felt like we were royalty. Shout out to our Bartenders Miguel, Maria, Karen, and Edwin, to our sommelier Manuel, our tour guide, Rebecca, and our Butlers Angel and Edgar. Each one of our experiences with them were exceptional. I really cant say enough about them. Especially Maria who went out of her way to make my wife’s birthday extra special. Food: We had an assortment of food for breakfast lunch and dinner on out trip. Everyone must try the Creme Brulee Oatmeal. Oh my. I think that alone would bring us back here. The food is not typical all inclusive resort quality food. Before this trip, secrets akumal had the best food we had eaten at an all inclusive, but this resort blew it all out of the water. Exciting, interesting, and unique is how I would describe the food here. Below you will see my Grilled Octopus Taco for instance. But they also have traditional foods like burgers, pizza, tacos, etc. Anyone, I believe,could find something that they would devour at this resort. Views: The views at this resort do not disappoint. The pictures dont do it justice either. You have to go to experience the beauty of this place. So many different colors of blue and green with the cancun skyline in the distance. Size: The size of the resort was a plus for both my wife and I. This is our first “Boutique” resort. Getting from one place to another was the easiest we have had (although there are a few stairs to get to some restaurants) Activities: We did a cocktail class (we made mezcalitas and tequila sunrise), a morning bike tour(hour long with electric assist bikes), and a wine tasting(sampled 3 wines), however we heard great things about the sunset catamaran tour and the culinary experience that they have only on thursdays. Spa: Wife and I had a couples massage. I thought the spa was beautiful. Its a bit smaller and not as “wow” like some of the larger commercial all inclusive resorts, but still quite beautiful and relaxing. We both got the deep tissue massage and I gotta say deep may be an understatement. If you are teetering on deep or just a regular massage go with a regular massage. Pools: I tried really hard to find something wrong with this place and it was very difficult. Even with listing the pools as a con I can’t really complain. The main pool and rooftop pool were chilly. They have 4 pools on the resort and for some reason they made the smallest and most secluded one the heated pool. The “main” pool with the swim up bar and the rooftop pool are not heated. Which if you are going in the cooler months can pose a problem. It was high 70’s the whole time we were here and the pool was only cold for most of the mornings then warming up later when the sun had been out for a bit. That being said, it wasnt intolerable for me and just took a few minutes to get acclaimated. But something some people may want to know before booking this resort. Outside of the pool temperature I cant find anything wrong with this resort. My wife and I are ruined for future vacations elsewhere. We plan to come back here anytime we go to Mexico ourselves.
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Apr 26, 2025
Impression is impressive!
The words Luxury and relaxation sum it up. Breathtaking views, the most beautifully exquisite ocean water, excellent service from the moment we arrived at the marina to board the catamaran until the moment we departed, and so many special little touches. The butler service was an a new experience and added so much to our time at Impression. Edgar and Angel were both incredibly helpful and responsive. The property is stunning and I highly recommend a visit. We will be back!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.