Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
Travel Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Additional Terms and Conditions:
  • Type of wine/spirit bottle provided is at hotel discretion 
  • Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
  • Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
  • Discounted amenities and services cannot be combined with other discounts or special offers on property
  • All amenities are subject to availability
  • Additional restrictions may apply on eligible Spa Services 
  • All services should be arranged with the concierge after check-in

Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 16 Nov 2022 onwards
Travel Dates: 16 Nov 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 14 Feb 2023 onwards
Travel Dates: 14 Feb 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Endless Privileges® inclusions during your stay.
Endless Privileges® inclusions program includes the following amenities:
Limitless Food and Beverage Options:
• Gourmet à la carte dining options with an assortment of organic food and beverage selections
• Bottle of sparkling wine upon arrival
• Limitless international and domestic top-shelf spirits
• 24-hour private in-suite dining
Elevated Services and Amenities:
• No set check-in or checkout times, subject to availability
• Graciously appointed and luxuriously equipped suites
• 24-hour concierge services
• Pool and beach wait service
• Complimentary laundry service*
• Twice daily refreshed in-suite mini-bar
• Maid service three times daily
• Welcome bottle of tequila
• Luxurious Le Labo bath amenities
• Complimentary Wi-Fi and unlimited worldwide calling
*Laundry service limited to 3 items per person/per stay.
Enrichment Experiences:
• Complimentary 20-minute wellness experience per person per stay
• Daily afternoon tea service 4:00 p.m. – 6:00 p.m.
• Various artistic, cultural and wellbeing activities
Exclusive Impression by Secrets Inclusions:
• Butler service 7:00 a.m. – 11:00 p.m.
• In-suite wine coolers, stocked to personal preference
• In-suite fitness amenities, available upon request
Exclusive Impression Isla Mujeres by Secrets Inclusions:
• Exclusive catamaran or boat transfer between Cancun and the resort for both arrival and departure*
• A premium selection of 17 wine labels, thoughtfully curated to complement the unique concept of each
restaurant, and all included with your stay
• Earth-kind pillows, linens, bathrobes, and slippers, offering elevated comfort and a restful, eco-conscious experience.

Applicable Dates:
Booking Dates: 21 Mar 2023 onwards
Travel Dates: 21 Mar 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Cacao
    • Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-
    style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.
    • Premium coffee and deli snacks served in a casual and relaxed atmosphere.
  • La Vista
    • Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast and
    lunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
  • Mercado
    • Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dress
    code needed and even you can wear your swimsuit and get back to the fun immediately.
    • Serving grilled specialties with taco bar
  • Sake
    • The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors found
    throughout Asia.
    • Pan-Asian specialties
    • 2 Teppanyaki tables for up to 10 people each one.
  • Spezia
    Breakfast
  • UNIK The Kitchen
    Breakfast

    Hours: TBD Open day and evening
    Description: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the evening
    with nighttime music and socialization.
  • VARIOUS BARS

    The Temple
    • Sunset terrace and events with relaxing music
    • Open for special events

    UNIK Sky Bar and Lounge
    • Rooftop bar and lounge

    Isola
    • Lobby bar

    Yacht Welcome Lounge
    • Welcome lounge check in for guests as well as external visitors
    o7:00 a.m. – 7:00 p.m.
    oBar for guests arriving and departing by sea
    oFrom 11:00 p.m. to 01:00 a.m., the venue transforms into an elegant Piano Bar, offering a refined ambiance for late-night relaxation.


    Sharks
    • Pool bar

    - Hamaca

    The Top
    Vibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets and
    breathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy an
    excellent selection of mixology, grilled snacks, small plates and gourmet dining.
  • Wildfire Grill
    • Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.
    • Steakhouse 
    • Chef’s Table.
On-Site Amenities
  • Currency exchange†
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Private dining for groups†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Golf †
    The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent
    choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a
    restaurant.
  • Gym †
  • Jet-ski †
  • Shopping †
  • Sightseeing tours †
  • Snorkeling †
  • Spa †
  • Water activities †
    • SUP yoga
    • Paddleboard by sunset
    • Kayaking
    • Pedal boats
    • Water polo
    • Water aerobics
    • Bluewater Snorkeling
    • Scuba diving lessons
    • Scuba diving
    • PADI Diving Center
  • Wine tasting †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1418 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Worth every penny!

    Impression is absolutely the best resort we have been to. I surprised my partner for his 50th birthday and they exceeded every expectation. The butler service was phenomenal- Amairani and Ritik truly made this an unforgettable experience. The food was delicious. The various activities were great. We did not want to leave.

    Dec 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A once-in-lifetime hotel experience

    Awesome all-inclusive experience, an adults-only hotel with fabulous beach, pool, restaurants, views and facilities.

    Dec 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Getaway!

    Needed a break from work and the Winter weather. Impressions was recommended to us and did not disappoint. Our butlers David and Angel were responsive and always available to assist, give recommendations and reserve activities or outings for us. 5 to 6 days is ideal to experience all on offer. The views were stunning everywhere you looked.

    Dec 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A resort that is the jewel in the crown

    A resort that really is the jewel in the crown. We spent 10 perfect days here, and felt very humbled by the way we were looked after with such care and attention to detail. Our butlers Alexander and Zelma were first class, always going the extra mile with information, making dinner and excursion reservations, and decorating our room so beautifully to celebrate my husbands birthday and our retirement. We were always given a warm welcome by Erika and Maribel when we went to breakfast, and Eric and Carlos were so helpful and attentive with our menu choices. Additionally when we dined at Wildfire,( which became a fast favourite place for dinner with mouth watering steaks), we were warmly welcomed by Arlene. Our waiter Carlos was very knowledgeable about wine choices and menu recommendations, and we especially loved his kindness and humour. Manuel made our days very comfortable by the sea , setting up our sunbeds with extra cushions and towels, drinks and food menus ,as well as checking in on us regularly We enjoyed watching the sun go down on the rooftop bar, and it was fun being looked after by Edwin Carlos and Genner , appreciating their cocktail expertise and expanding our Spanish vocabulary which made us all laugh. There were some wonderful themed nights, we were treated to an Ancestral Prehispanic show of fire and dance,in the temple; an evening of tarot readings, palm readings and crystals on the rooftop bar: a silent disco party at the Isola bar (which caused much hilarity); live Mexican music;Djembe Drum show ..to name but a few. April and Ritik were very supportive telling us what was going on as well as doing/organising an awesome e-bike ride on another day , card readings by the sea, a trip out in golf buggy , and a memorable sunset cruise ..such great guest experience and so many talents. We had a beautiful ocean front room on the 4th floor, what view to wake up to each day, and the most stunning sunsets. The room itself was really spacious, a very comfy bed.. every detail was thought of to make our experience memorable, the list would be too long to name them as there were so many. We cannot wait to return to this beautiful place and make more memories. every member of staff we met were such a delight . Our overall rating is definitely 10 out of 10. Thank you.

    Dec 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The perfect milestone birthday vacation!

    My husband and I spent 6 days at this beautiful resort. It was one of our favorite vacations ever! Our butlers, Vianey and Wedinzon were always happy to help with anything we needed. They made all our dinner reservations and decorated our room with balloons, signs, and cards for my birthday! Ritik, the Service Manager, took us for a tour of the Town Center by golf cart after dark. The area was all lit up for Christmas and it was beautiful. He took us to one of his favorite restaurants for pizza and beer and organized it so that the waiters brought out a piece of flan with a birthday candle and sang to me for my birthday! It was such a happy and delicious surprise that I’ll never forget! April and Adrian were part of the Activities Team and we did several fun things with them. We took an e-bike tour with April to Punta Sur and also took a mixology and tarot reading class. It was lots of fun. With Adrian, we took a ceviche cooking class, karaoke, and also a sunset tour. They were all wonderful experiences and made for a memorable trip. Our favorite restaurant was Spezia - the food was delicious. Our waiter was Edgar and he was superb. On our last meal, he brought us a beautiful dessert and wrote in chocolate on the plate wishing us safe travels and come back soon. It was a wonderful surprise! The resort is stunningly beautiful and we had an ocean front room on the 4th floor. The service was impeccable, the space was large, the bed was very comfortable, and we loved the double rainfall shower. Overall, I rate secrets impression a 10 out of 10 and hope to return again someday soon.

    Dec 15, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

{{title}}