Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
Travel Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save an additional 5%.
Discount already reflected in rates.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 23 May 2025 to 21 Jun 2025
Travel Dates: 23 May 2025 to 21 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 16 Nov 2022 onwards
Travel Dates: 16 Nov 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 14 Feb 2023 onwards
Travel Dates: 14 Feb 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Endless Privileges® inclusions during your stay.
Endless Privileges® inclusions program includes the following amenities:

Endless Food and Beverage Options
• Gourmet à la carte dining options with an assortment of organic food and beverage selections
• Bottle of sparkling wine and fresh fruit upon arrival
• Limitless international and domestic top-shelf spirits
• 24-hour private in-suite dining

Important Information:  Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 21 Mar 2023 onwards
Travel Dates: 21 Mar 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Cacao
    • Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-
    style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.
    • Premium coffee and deli snacks served in a casual and relaxed atmosphere.
  • La Vista
    • Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast and
    lunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
  • Mercado
    • Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dress
    code needed and even you can wear your swimsuit and get back to the fun immediately.
    • Serving grilled specialties with taco bar
  • Sake
    • The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors found
    throughout Asia.
    • Pan-Asian specialties
    • 2 Teppanyaki tables for up to 10 people each one.
  • Spezia
  • UNIK The Kitchen
    Hours: TBD Open day and evening
    Description: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the evening
    with nighttime music and socialization.
  • VARIOUS BARS

    The Temple
    • Sunset terrace and events with relaxing music
    • Open for special events

    UNIK Sky Bar and Lounge
    • Rooftop bar and lounge

    Isola
    • Lobby bar

    Yacht Welcome Lounge
    • Welcome lounge check in for guests as well as external visitors

    Sharks
    • Pool bar



    The Top
    Vibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets and
    breathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy an
    excellent selection of mixology, grilled snacks, small plates and gourmet dining.
  • Wildfire Grill
    • Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.
    • Steakhouse and Seafood
    • Chef’s Table.
On-Site Amenities
  • Currency exchange†
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Private dining for groups†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Golf †
    The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent
    choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a
    restaurant.
  • Gym †
  • Shopping †
  • Sightseeing tours †
  • Snorkeling †
  • Spa †
  • Water activities †
    • SUP yoga
    • Paddleboard by sunset
    • Kayaking
    • Pedal boats
    • Water polo
    • Water aerobics
    • Bluewater Snorkeling
    • Scuba diving lessons
    • Scuba diving
    • PADI Diving Center
  • Wine tasting †

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1145 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The amazing views

    Wow! All I can say is wow!!! From the catamaran ride, the outstanding food (even ordering things not on the menu), and the service, everything was over the top. Did I mention the views???? Unlike anything I've ever seen before!

    Jun 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fernando was amazing!

    Fernando gave us the absolute best service in the Unik restaurant! He was so polite and his service was 5 starts! You were amazing Fernando!!!! He gave great menu suggestions and ensured my husband and I had all of our needs attended to.

    Jun 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional Service

    Love this resort! Antonio the concierge at the beds on the ocean is the best! We’ve been to many All Inclusive and never had the top level of service he provides. Highly recommend Rebecca and her co worker with the bike tour. Also shout out to our favorite server at La Vista Eric Gabriel. Everyone at this resort is so kind and accommodating.

    Jun 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Island Joy at Impressions, Isla Mujeres

    The Impressions of Isla Mujeres is absolutely breathtaking. Arriving on the catamaran to see “family” waving to you as you pull up was like a dream! The food, while too plentiful for some, was absolutely delicious and well seasoned. The ambience was calming and my husband and I sincerely had a wonderful week. Make sure you have space on your camera because you’ll be taking 400 pictures in a week like I did. Every corner is a picturesque opportunity.

    Jun 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing all-inclusive with great beach, dock, pools, food and staff

    If you want to be immersed in luxury, with friendly staff, butlers at your service and amazing food, this all-inclusive is the place for you! We were there for a week and had an amazing time. Food: The rooftop restaurant, Unik, is open for breakfast, lunch and dinner. You can be served from their menu at the rooftop pool. Short rib tacos, ceviche, pizza and more! Definitely have the Benimole for breakfast! A la carte restaurants also available are Sake (Asian with tempanyaki-the hamachi was fresh and delicious), La Vista (Mexican, but dont think it is going to be anything like fast food Mexican! The traditional Tikin Xic fish was extraordinary and try the surf and turf guacamole!) Spezia (Italian fare -white wine tortelli with pumpkin and amaretto sauce will amaze you. And if you are not feeling adventurous, there is also lasagna and pizza) Wildfire (beautiful decor and melt in your mouth steaks!) Mercado (poolside lunch with tacos, burgers, pizza, whole fish and more - the chocolate tres leches cake shou,d not be missed!) There are plenty of activities to enjoy, including complimentary water sports, local crafts, tastings and more. And try to get yourself to the general mangers lunch where the management work together to make about 30 people a 4 course lunch with drink pairings. Last but not least the staff are just amazing. We had butlers Zelma, Wedinzon and Erick. They had coverage from 7 am to 11 pm and took care of any needs we had. Head butler Kenneth has a welcoming spirit that just emanates and makes you want to chat with them all day long!! Restaurant staff that stood out for us include Maribel, Jacob, Saul, Alex and so many others. All were very attentive (but not TOO attentive, like in an over bearing way), polite, friendly and after they served us once they remembered our names! Bar staff stand outs were Johan (best drinks!), Carlos and Juan Carlos. The entertainment star, Rebecca, Carla and Franco were energetic and fun, suggesting activities, but not pushing you into it if you didn’t want. We talked with Carla about chocolate and she had a special chocolate plate sent to our room! So sweet! And can’t forget our favorite barista, Louis, who literally made the best mochas, cappuccinos and affogatos!! All in all, a wonderful place that I highly recommend.

    Jun 11, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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