Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
Travel Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Additional Terms and Conditions:
  • Type of wine/spirit bottle provided is at hotel discretion 
  • Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
  • Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
  • Discounted amenities and services cannot be combined with other discounts or special offers on property
  • All amenities are subject to availability
  • Additional restrictions may apply on eligible Spa Services 
  • All services should be arranged with the concierge after check-in

Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 25%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Sep 2025 to 30 Sep 2025
Travel Dates: 01 Dec 2025 to 31 May 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 16 Nov 2022 onwards
Travel Dates: 16 Nov 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 14 Feb 2023 onwards
Travel Dates: 14 Feb 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Endless Privileges® inclusions during your stay.
Endless Privileges® inclusions program includes the following amenities:
Limitless Food and Beverage Options:
• Gourmet à la carte dining options with an assortment of organic food and beverage selections
• Bottle of sparkling wine upon arrival
• Limitless international and domestic top-shelf spirits
• 24-hour private in-suite dining
Elevated Services and Amenities:
• No set check-in or checkout times, subject to availability
• Graciously appointed and luxuriously equipped suites
• 24-hour concierge services
• Pool and beach wait service
• Complimentary laundry service*
• Twice daily refreshed in-suite mini-bar
• Maid service three times daily
• Welcome bottle of tequila
• Luxurious Le Labo bath amenities
• Complimentary Wi-Fi and unlimited worldwide calling
*Laundry service limited to 3 items per person/per stay.
Enrichment Experiences:
• Complimentary 20-minute wellness experience per person per stay
• Daily afternoon tea service 4:00 p.m. – 6:00 p.m.
• Various artistic, cultural and wellbeing activities
Exclusive Impression by Secrets Inclusions:
• Butler service 7:00 a.m. – 11:00 p.m.
• In-suite wine coolers, stocked to personal preference
• In-suite fitness amenities, available upon request
Exclusive Impression Isla Mujeres by Secrets Inclusions:
• Exclusive catamaran or boat transfer between Cancun and the resort for both arrival and departure*
• A premium selection of 17 wine labels, thoughtfully curated to complement the unique concept of each
restaurant, and all included with your stay
• Earth-kind pillows, linens, bathrobes, and slippers, offering elevated comfort and a restful, eco-conscious experience.

Applicable Dates:
Booking Dates: 21 Mar 2023 onwards
Travel Dates: 21 Mar 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Cacao
    • Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-
    style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.
    • Premium coffee and deli snacks served in a casual and relaxed atmosphere.
  • La Vista
    • Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast and
    lunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
  • Mercado
    • Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dress
    code needed and even you can wear your swimsuit and get back to the fun immediately.
    • Serving grilled specialties with taco bar
  • Sake
    • The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors found
    throughout Asia.
    • Pan-Asian specialties
    • 2 Teppanyaki tables for up to 10 people each one.
  • Spezia
    Breakfast
  • UNIK The Kitchen
    Breakfast

    Hours: TBD Open day and evening
    Description: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the evening
    with nighttime music and socialization.
  • VARIOUS BARS

    The Temple
    • Sunset terrace and events with relaxing music
    • Open for special events

    UNIK Sky Bar and Lounge
    • Rooftop bar and lounge

    Isola
    • Lobby bar

    Yacht Welcome Lounge
    • Welcome lounge check in for guests as well as external visitors
    o7:00 a.m. – 7:00 p.m.
    oBar for guests arriving and departing by sea
    oFrom 11:00 p.m. to 01:00 a.m., the venue transforms into an elegant Piano Bar, offering a refined ambiance for late-night relaxation.


    Sharks
    • Pool bar

    - Hamaca

    The Top
    Vibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets and
    breathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy an
    excellent selection of mixology, grilled snacks, small plates and gourmet dining.
  • Wildfire Grill
    • Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.
    • Steakhouse 
    • Chef’s Table.
On-Site Amenities
  • Currency exchange†
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Private dining for groups†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Golf †
    The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent
    choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a
    restaurant.
  • Gym †
  • Jet-ski †
  • Shopping †
  • Sightseeing tours †
  • Snorkeling †
  • Spa †
  • Water activities †
    • SUP yoga
    • Paddleboard by sunset
    • Kayaking
    • Pedal boats
    • Water polo
    • Water aerobics
    • Bluewater Snorkeling
    • Scuba diving lessons
    • Scuba diving
    • PADI Diving Center
  • Wine tasting †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1326 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    44th Anniversary Trip 21-nights (Maroma-Blanca-Isla) Final

    We have just returned from a 21-night and 3-resort trip in Mexico at Secrets Maroma, Secrets Playa Blanca and Secrets Impressions Isla Mujeres. We are Impression Black Members and celebrating our 44 years of Marriage. The key with all three resorts is the hospitality of all the employees from the maids to the servers, food services and management. We arrived and were treated extremely well at check-in, by our Butlers Erick and Edgar, plus UVC Staff Eric, Carlos, plus Eduardo (Manager) and Guillermo (Director). We had booked a “Signature” Suite, Ocean Front, King, Room and we were upgraded to a “Paramount”, Ocean Front, King”, two room Suite. WOW!! We enjoyed the daily activities, at the lobby pool, the upstairs pool, on the piers/docks, Kayaking, swimming, relaxing poolside with various drinks. The nighttime activities in the lobbies with live music and various low-key Entertainment was perfect. We were given a Special Dinner, plus two 50-minute massages at the spa. Karen was treated so well at the spa with Ivonne. We had our Special Dinner at Unik with server Alexander who took care of the entire dinner alone since the Restaurant was closed that night. We returned another night to Unik and received equally good service from Fernando and the attendant Rose. We had dinner one evening at Spezia (Italian) and we were served by Jorge who was excellent. Another evening, we had diner at La Vita (Mexican) and we were provided good service by Maria Romero and the bartender Romello who was able to get us a bottle of Tempranillo wine. All of the Servers at Cacao were excellent daily for coffee, tea, pastries and of course Ice Cream At Isla Mujeres we participated in the New Moon Ceremony, Brew Art, Silent Dance party and many other activities presented by Abraham and April with the Entertainment Team. We were invited by Abaraham and April to go on a Sunset Cruise as UVC Impression Members and it was a great experience. While on the Cruise we met several other couples and learned about an excursion in the Caribbean Sea to observe and swim with the whale sharks. We reached out to Carlos of Aquaworld on site. This was at the end of the season and although it was a bit pricey, it was definitely worth it and a once in a life time opportunity. The Unik Bar/Sports bar was excellent on Sunday as they allowed us along with others, to watch U.S. football games on the large screen TV in the bar from noon to 6pm. Andres, Heber and Edwin and others served us very well. We did not attend the General Manager Table on Thursday afternoons, but we did later meet the GM Mourad Essafi and spoke with him about our experiences. On our last day after a late breakfast before our departure, we were contacted by April of the Entertainment Staff, she had spoke with us on several occasions and told us she had a surprise for us. She took us to Spezia restaurant and had created a Mexico display, with clay pottery platter, coffee mugs, Tequila shot glasses, plus a special embroidered linen cloth from her mother and a Mexican Recipe Book she made based from her mother living in Vera Cruz, MX. She presented this to us as a gift that was above and beyond our imagination and from her heart. As my grand-mother Sevilla would say “thanks a million” April. Our hearts are full. We are so grateful to the staff at Isla Mujeres Impressions and for the love. We will return!

    Sep 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 Recommend

    I can not wait to come back to Impressions at Isla Mujeres! Our butlers, Angel and Vianey, were amazing - so responsive and helpful! Carla, the activities coordinator, was the sweetest person and we loved meeting her and really loved all the activities she put together. We wanted for nothing on this trip - there was always someone nearby offering drinks, a special dessert, a scented cold towel, etc. The entire resort is beautiful and every single person we came in contact with was so kind. I also really love that there is a great mix of things to do so while we were able to rest and relax by the pool and beach, we also got to scuba dive, snorkel, paddle board, learn to make ceviche, taste and learn about tequila, take several different mixology classes, bike around and learn about the island, etc.

    Sep 15, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very impressed with Impressions! We will return!

    We had a great time. Pool was awesome, service top notch and just a positive vibe. Activities were great from Mazcal tasting to cocktail making to retro night!!! Also loved the yacht experience!

    Sep 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hands-down, the best resort in the world!

    This resort was by far the best place. My wife and I have ever been to. The level of service was out of this world. Our two dedicated butlers, Ángel and Vianey, were on top of everything and made our stay so personal. The views were absolutely spectacular. The food was very high-quality and delicious. We also had lots of fun activities that we did like the bike tour and coffee painting. April lead most of those activities and did an amazing job. I have zero complaints and I highly advise anybody that can, to go right now!

    Sep 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Spot!

    Amazing amenities, activities, food, drinks, and customer service. The nicest resort we’ve stayed at. Edgar, Erick, and Ritik did a great job helping us with anything we needed.

    Sep 13, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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