The all-inclusive program includes the following amenities:
Breakfast, Lunch and Dinner
International and local drinks
Room service 11:00AM - 11:00PM
Daily and nightly entertainment
Non motorized water sports (fees may incur after the first hour)
Kids Club for ages 4-12
Taxes and gratuities
Important Information: A la carte dining requires a reservation to be made in advance. Number of reservations allowed depends on length of stay. All reservations are subject to availability.
Guests celebrating their honeymoon will receive the following:
• Bottle of Champagne
• Fruit Basket
• Special Iberostar Gift
Important Information - To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Some restrictions may apply.
Proof of marriage must be provided at check-in.
Guests will receive up to $400 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credits must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- BarsThree bars: swim-up bar, lobby bar and snack bar.
- Various diningExclusive a la carte restaurant with show cooking and Market cuisine.
Exclusive mixology and cocktail recipes, wine tasting and pairing sessions.
Courtesy snacks throughout the day at the Beach Club and Lounge.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Free high speed internet connection†
- Liquor store†
- Lounges/bars†
- Massage services†
- Pool†
- Poolside service†
- Spa†
† Fees may apply
- Golf †25% discount on Golf rounds.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2072 reviews
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Jun 12, 2025Amazing hotel
This is probably one of the best hotels we've stayed at! This is a slightly delayed review, but we loved our experience on this hotel, so I wanted to make sure we leave our feedback. We stayed at this hotel in Sept 2023. My husband and I choose this hotel to celebrate our honeymoon, and we mainly stayed around the adults-only area. It was a very relaxing and peaceful environment, and we always appreciated the number of sunbeds that were available. All the staff members were so warm and welcoming. Every single member we spoke to was incredibly lovely and always went above and beyond to be helpful. The quality of the food and drinks was also great. The italian restaurant on site was amazing, and it was definitely worth a try. A special thank you to your entertainment team! They did a fantastic job organizing engaging challenges and games throughout the day. Our only minor suggestion would be for a bit more entertainment options in the evening, but even without it, we had an absolutely amazing experience.
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Jun 11, 2025
Beautiful location with the best staff in Mexico
We really loved this resort! The staff is amazing here and everyone was so helpful and welcoming every minute of our stay. Nadia was our Concierge and she took really great care of us during our entire stay. The infinity pool is really fabulous. You can really enjoy watching the beautiful turquoise ocean from the pool for hours, it’s so relaxing. They also have pool games and a DJ at different times. The entertainment staff did a great job of turning up the energy and getting people involved with activities too. The food options here were really good! Great cuts of meat and seafood cooked to order at the buffet. The snack bar at lunch cooks up burgers and Mexican food options. They even had specialty lunches poolside with a different menu every day (from tacos to paella). If you’ve seen any of the YT videos of this resort the room views really speak for themselves. And the cleaning staff does a wonderful job making sure you have everything you need to fully enjoy your beautiful accommodations. This resort is 5/5, we loved it and would highly recommend it!
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Jun 08, 2025Good quality, boutique resort
If you are into a good boutique hotel, this is for you. Brand new well accommodated with good food and drinks and a heated adult only pole on private beach section. All rooms are oceanfront with amazing views. There was never an issue getting lounge chair and the service was great. The food was above average but limited because everything is contained in one building like a hotel. you have access to the adjoining family property that is massive, but I found very little to do over there. My biggest disappointment was that the spa is very small outdated and located on the family side. The coral level should have had its own spa as it is set up as a separate property. Because of the cost, I was a bit underwhelmed because I prefer more things to do but again, if you love, boutique hotels, this would be a very good choice.
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Jun 04, 2025
Will definitely come back!
Stayed here for five days. Used some IHG points. Great hotel loved it. stayed mostly on the adult side with the pool and the great buffet. will definitely come back again. The property is very clean and well maintained. The rooms are all gorgeous and oceanfront.
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May 15, 2025
W.o.W just WOW
This property is absolutely breathtaking. All rooms are oceanfront and that Corner Suite is amazing! The view from that wrap around balcony is indescribable! Huge room and so beautiful! Everything was perfect the entire week we spent here. The cabanas by the pool are awesome and staff is great. Saby is the best pool wait staff I have ever seen. Jorge and Fernanda were also great! I cannot wait to go back! Everything was just amazing!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 11:30 AM
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals;this will place a hold on your funds.
Convention policy:individuals attending a convention cannot book this property for their stay.If found attending a convention, guests may be subject to higher room rates upon arrival.
SPRING BREAK POLICY - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Transfer Policy:A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:Room taxes and service fees are included in vacation price.minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.