Resort Details

OnSite Dining
  • Various Lounges/Bars

    - C’est La Vie –  Swim Up Bar

    - Moonlight Bar Vida Loca

  • Various Restaurants

    La Vista - Serving breakfast, lunch and dinner a la carte.

    Beach Grill - Serving delicious grilled options whilst enjoying beautiful Caribbean views

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Concierge desk
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • 24-hour room service†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Concierge desk
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access
On-Site Wedding Services
  • At El Dorado Seaside

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub †
    1 outdoor hot tub, and 42 indoor hot tubs
  • Non-Motorized Water Sports †
    Kayaks, paddleboats, snorkeling gear
    Beach sports are also available.
  • Pool
    There is 1 pool on-site. This property has swim up bars.
  • Sauna
  • Spa †
  • Steam bath
  • Tennis court
    There is 1 tennis court on-site. There are 0 lit tennis courts on-site.
Off-Site Recreation
  • Golf †
    A golf course is located within 5 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Mardi Grass, Lingerie Contest, Mexican Show, Live Rock Band by the Pool
Off-Site Attraction
  • Playa del Carmen
  • Tulum Ruins
  • Xcaret
  • XelHa
  • Other Local Attractions
    Chitzen Itza Piramides, Isal Mujeres Island, Cozumel Island, Cenotes

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1303 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Wouldn’t return

    I think the only reason people go here is to be naked and wasted. Food is subpar at best. Rooms need updating. There is NO BEACH! So if you are going to be naked and play pool volleyball twice a day, this is the place. Hard pass for me.

    Oct 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5 star resort with personalized service and a staff that cares!

    The staff was amazing, they really cared about their guest and attention to every detail. Food is definitely 5 star with a host of option to choose from. Carlos and Fernanda lead you through the day with a host of activities. They are the best and make sure you stay active. Esperanza is wonderful and is always making sure your cup stay full of yummy tropical drinks where there you are around the pool or a beach palapa. Martha is always cooking up something delicious. Fresh tortillas for morning tacos or beef of skewers for lunch. Her food is alway amazing. The night entertainment is managed by Mike, he brings in the greatest acts every night. Everything from Fire shows, acrobatic, singers and rock bands. Last but not least is Idalia, she runs everything and makes sure that everything works like a fine Swiss watch. SHE IS AMAZING. All the staff is amazing.

    Oct 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best staff ever!!! Love this place!

    7 days with friends - Exceptional service everywhere- At the pool Fernanda and Carlos keep you smiling and busy! They are simply the most genuine people. We miss you!!! Pool bar- Nathaniel and Espinoza (Espy) make the best drinks and are happy to make our special drinks! Amazing, amazing service. Breakfast and Lunch - Angel and his fellow servers will work to be sure every meal is perfect, They go out of their way to even make your special requests- Coconut Shrimp for all of us and special enchiladas too! So delicious. Moonlight bar - David is a gem- he made our evenings fun - Gonna practice my pool shooting so I can do better next visit! David I need my special drink! And Ula - there are no words… she is the best and makes sure you enjoy every day of your trip. Our room was spotless- thank you to our special maid. No complaints, she went over and above! Is everything perfect, lol, not always, but the people make this place perfect! Every single person! We had the best time, and will return! Much love- we miss you all already!

    Aug 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top notch resort and staff

    My husband and I spent our Spring 2025 vacation at this amazing resort. We can’t recommend it enough! The staff is top-notch, and truly exceptional. Everyone went above and beyond to make our stay comfortable and enjoyable. Shout out to Elysian, Esperanza, Nata, Yesina, Carlos along with Fernanda (love this girl). Huge shout out for ULA – she is AMAZING!!!! This is the perfect place to relax and disconnect from the rest of the world. We had an unforgettable time and can’t wait to return!

    Aug 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent all the way around

    Very welcoming attitude toward all. Resort staff takes care of you just like family very pleasant, remembers your name and your likes and dislikes and any allergies you might have. Entertainment staff keeps you busy with different activities and of course famous water volleyball. Performers are excellent and different for all ages. We only like coming here instead of other resorts due to staff have become like our family. No matter what shape or size you are everyone is welcome.

    May 19, 2025
Hotel Advisories
  • AdvisoryImportant Notes: *Hidden Beach Resort does NOT allow any guest under the age of 18 years. Hidden Beach Resort is designed for guests participating in nudity through out the entire resort.
  • AdvisoryThe resort strictly enforces the following policies: *Dining is clothing optional *No photography or video are allowed *Please no explicit sexual behaviors in public areas *Inappropriate behavior between guests and staff is not allowed *When utilizing the El Dorado Resort facilities, you must be fully clothed in all areas
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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