Resort Details
- D’Italia VillasA fresh Mediterranean-inspired concept.
- Health BarNow Offering a vegan menu, packed with bold, healthy flavors.
- Rincon MexicanoBreakfast and dinner showcasing the best of Mexican Cuisine.
- Various Lounges & BarsSWELL – SWIM UP BAR & LOUNGE : Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium bar. Enjoy poolside waiters serving the refreshment of your liking.
SLING – COCKTAIL BAR & LOUNGE : Second floor cocktail bar. Here we pour (sling) from the famous Singapore sling, tequila sling, you name it, we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling. - Various RestaurantsCHEF MARKET - GRAND CAFÉ & DECK : The family restaurant on the block. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless, ranging from coffee and croissants, healthy options and a lavish food display with a la minute preparation and a rotisserie. Service Breakfast, Lunch
PALMS RESTAURANT & TERRACE - SEAFOOD GRILL A LA CARTE : This seaside gourmet restaurant is a vibrant celebration of food, energy, music and beach life, guests will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean in a casual ambience.
JADE - PAN ASIAN CUISINE : Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all kind of food that guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after-meal consommé.
WINE KITCHEN - RESTAURANT & TASTING ROOM : The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Guests are invited to sit back and relax as the chefs do their magic.
HABB - INDIAN CUISINE : A wide variety of spices play a key role in this dynamic cuisine ranging from the traditional turmeric to the exotic Kasoori Methi. Native dishes such as Daal Tadka, Biryani and modern tendencies as Butter Chicken will capture your senses and transport you to India.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Babysitting†
- Baggage hold†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Butler service†
- Car Rental Services†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Babysitting†
- Baggage hold†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Butler service†
- Car Rental Services†
- Child programs†
- Coffee shop†
- Concierge desk†
- Currency exchange†
- Exercise gym†
- Laundry Facilities†
- Library/Reading Room
- Limousine service†
- Pool
- Restaurant
- Spa†
- Tour/sightseeing desk
- Wi-Fi†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court †
- Beach †
- Children's program †
- Dart board †
- Kayaking †
- Pool
- Spa †NÁAY SPA:Our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include, Spa treatment rooms, boutique spa shop, bridal suite, Kids Spa services available from 4 to 12 years old, Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures, and full-service beauty salon services.
- Water activities †
- Golf †10 minutes away from Mayakoba championshiop golf course.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6406 reviews
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Sep 15, 2025Unfortunate Experience!
I’ve never had a more frustrating experience at an all inclusive. While walking to our room, we meet the concierge Tony right near the elevators to our rooms. Tony asks about our interest in the Aqua Nick park and if we could take a “90 minute” presentation (it was much longer) we would get a lot of benefits and a tour of the aqua Nick park and associated property. Unfortunately we had a terrible experience! The day of our “experience”, he joins us on the golf cart to enter the park. He takes us to breakfast at the restaurant. After, then he drags us into his sales office and says his staff we’ll take it from here. We place our bags and wait.. Short presentation, to gauge interest and then left in limbo. And we wait… and wait… and wait…. And there goes our entire day, more waiting in the office rather than the water park… 2pm rolls around we finally get some movement (since 9Am). A presentation in which we have zero interest in. At this point, since 9:00AM, we have had no food, none of the experiences that Tony promised (private slime, lunch @nick bistro (it’s 2pm), and a hungry baby… We never even received a lunch!!! Tony promised a lunch… didn’t happen! Tony promised a private slime.. didn’t happen Tony promised lunch at nick bistro… didn’t happen Tony promised seeing the pineapple penthouse… never happened . We even voiced our concerns with him the next day in person! He claimed to have an answer for our disappointment via text. He had no answer, unsurprisingly, for our lackluster experience. This in my opinion was all untrue(would prefer to use a different word). Tony is the worst and ruined our experience here! He single handedly ruined my trip given how short we stayed. This was supposed to be the highlight of our stay and instead it was anything but!
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Sep 11, 2025Highly recommended
We had a great experience. We loved our time. We truly appreciated our personal butlers, Luna and Diego. They made our experience very personal and sweet. We can’t wait to go back!
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Aug 03, 2025
Excellent all around, will be back again!
We went to Generations in February and July of this year and our experiences were awesome! Beautiful setting, excellent service, and a great time had by all. Our butler service from Luiz, Gerardo, and Israel was top notch (my kids especially love Luiz and were excited to see him again on our 2nd trip). Relaxing massages, quality meals, hours of pool and beach time... just wonderful all around. Friends and family who traveled with us agree. We've already booked another trip back!
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Aug 02, 2025
Excellent service, and great room
The service at Generations was wonderful. I would like to thank my butlers Luna, Diego, and Ervin. They were very responsive, and wonderful to talk to. If one wasn’t available, they told me who would take care of my request. The rooms were well maintained, and I appreciate the evening turn down service. The rooms all have shared pools per wing which was a great way to relax. The resort was very kid friendly with plenty for them the enjoy. It is really not for a quiet adult relaxation due to the number of families, but the private (ish) pool does compensate, and access to the El Dorado adults only pools. You also have access to the El Dorado restaurants next door, but that is adult only. I would do this resort again with my grandkids, nieces and nephews.
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Aug 01, 2025
Another Incredible Stay
We visit Generations a couple of times a year, and each visit continues to impress us. Our butler team—Eddie, Luiz, and Diego—are simply exceptional. Their warm, friendly personalities instantly make you feel like part of the family. Eddie’s calm professionalism, Luiz’s easygoing charm, and Diego’s attentive nature—combined with their cheerful, positive attitudes—brighten every moment. They truly go above and beyond to anticipate our needs and make every stay seamless and joyful. Even when our family visits without us, they check in to make sure everyone is well cared for. Their thoughtful touches—like the Luiz Latte, Kryptonite shots, and Little Beers—make every day feel special. Beach service is top-notch. Guillermo is super friendly, thoughtful, and always one step ahead. He makes sure our balí beds are set up just right, keeps the drinks coming, and checks in throughout the day to make sure we’re comfortable. He really knows how to make you feel spoiled in the best way. José also greets us with a big smile and always offers to grab us anything we need. Both of them go out of their way to make the beach feel like our own little slice of paradise. Chef Market remains our favorite breakfast spot—Brian and Alex took wonderful care of us, however we still miss Daniel’s cheerful smile and jokes. Dinner at Jade was another standout—Tejeda provided excellent service, and the tomahawk steak was cooked to perfection. A welcomed upgrade this year was the wristbands that double as room keys—so convenient and a nice touch that enhances the relaxed vibe of the resort. Generations truly is a gem, but it’s the amazing staff who make it stand out. Our only complaint? Eventually they pick up your bags and send you to the airport—we never want to leave!
- AdvisoryImportant Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.