- Transfers: Roundtrip transfers from Cancun Airport to the hotel and back.
- Catamaran & Reef Snorkel: Experience the refreshing sea breeze on a catamaran trip while exploring the crystal-clear waters of the Caribbean Sea.
- Access to Themed Water Park. Guests staying 3 to 5 nights will enjoy one park visit.
- Longer stays include additional access, based on total nights booked.
- Maroma Beach: Relax on one of the world’s most beautiful beaches in Riviera Maya. Enjoy the Beach Club, indulge in a delicious brunch with over 20 stations, and participate in activities like snorkeling, paddleboarding, and kayaking.
- Eco-Touristic Ranch: Immerse yourself in nature, take a refreshing dip in a crystal-clear cenote, and interact with our rescued animals.
- Cenote & Underground Expedition: Access to the cenote and explore the underground expedition.
- Tour Transfers: Includes round-trip transportation from the hotel to the activities.
Resort Details
- Arrecifes
Serving breakfast, lunch and dinner.
- Beach BarbecueLocated in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more. Guests can dine seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean. A great variety of international cocktails and drinks are available.
- CulinariumEnjoy a perfect world of tastes, sights, and smells to delight the senses from our extensive à la carte menu for breakfast, lunch, or dinner; each preparation is full of flavor and creativity. Join us for pre-dinner drinks with our wide selection of shaken Margaritas.
- Culinarium RestaurantLatin Fusion Cuisine.
Breakfast and lunch a la carte.
Open for dinner a la carte from 5:30 pm to 10:00pm. Margaritas menu available
To enhance your dining experience our restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals
All restaurants are non smoking. - Driftwood GourmetTo satisfy any cravings this oceanfront restaurant offers a variety of mouthwatering sandwiches, veggie dips and delectable healthy salads. This sea front restaurant is a vibrant celebration of food, energy, and music and beach life. Refreshing and unpretentious, the outdoor BBQ offers succulent burgers for those who want to maximize their time in the sun. Driftwood is located next to the main pool in front of the beach.
- Garcitas Swim Up BarLocated in the Premium Section, will pamper you with delicious bites
- Gourmet Pub
An array of creative dishes inspired from all over the world including Shepherd’s pie, Fish & Chips, Beef Meatballs, Baked Rice Pudding, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderful rustic, relaxed environment. This urban restaurant is an absolute can’t miss!
- Klay Talay Restaurant
Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.
Reservation required.
- La CarretaMexican a la carte specialties. Open for dinner
- MezcalitoThe style is rustic. The space is inviting. The drink is Mezcal. Named after one of Mexico’s favorite liquors, Mezcalito is located in the main lobby, and welcomes you with an assortment of high-quality liquors, as well as virgin cocktails.
- Mia CasaContemporary Italian Cuisine.
Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned. - SandwicherieWood-fired oven pizzas served to order, along with a selection of Angus burgers, burritos, fresh salads, ice cream and other light snacks.
- Seaside MarketGuests can choose from a welcoming, lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world's different cuisines with an environment that reflects the passion of the chef. Located at main lobby.
- Swim-up Oceanfront BarServing a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium drinks. Craving a drink while lounging? Don’t lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the main pool in front of the beach.
- Various Lounges/Bars
BAR LAS GUACAMAYAS:
Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.SWIM UP BAR ARRECIFES:
Swim up bar. Lively pool bar to enjoy all kinds of drinks.BAR LOS COTORROS:
Bar with swings. Located at the relaxing pool.GUACAMAYA LOUNGE:
Seaside lounge offering live music and views of the sea.KANALOA BAR
Located in the infinity section.SWIM UP BAR COLIBRI
Swim-Up Bar pool bar to enjoy all kinds of drinks.SWIM UP BAR GAVIOTA
Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.LA CANTINA
Indoor bar at the Mexican Restaurant. Wide selection of tequilasMARGARITAS BAR
This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.DRIFTWOOD BAR
Enjoy your favorite drink and the service of our poolside waiters. Located in the Driftwood BBQ Corner.
- Exercise gym†
- Spa†
- Tennis court†
- Water sports†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water Sports
Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.
Snorkeling gear is also available to guests.
- Pool
El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
- Cotorros*
- Arrecifes
- Colibri**
- Gaviotas***Features a Jacuzzi
**Features a lazy riverAlso featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.
- Sauna
- Scuba diving †
- Spa †
Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.
- Tennis court
Hard surface tennis court, rackets and balls provided free of charge at the front desk.
- VolleyballHead down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
- Golf †Golf Course located within 10 Miles of Property.
- On-site Entertainment
Daily and nightly activity program with live music and night entertainment
- Playa Del Carmen
- Ruins of Tulum
- Xcaret
- Xel- Ha
- Other Local AttractionsChitzen Itza Piramides, Cozumel Island
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14353 reviews
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Oct 21, 2025Needed holiday
Luis, Maria and Jose the entertainment staff are truly amazing we had so many great times with them round the activity pool, they are so funny and so so helpful with any thing you need they make your experience truly remarkable.
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Oct 20, 2025
A lovely location and great holiday.Would revisit.
Our 1st trip with TUI and also to Mexico as a couple. We had a great time and would happily of stayed longer...they wouldnt let us.... We upgraded to premium which was well worth it with the benefits of a private shared pool and bar with high end spirits.The suite was massive and although there were a few teething problems these were dealt with very quickly by the concierge....shower fixed and firmer mattress supplied all whilst we were out of the room and on day 1. Restaraunts were all good, except 1 bad experience at the Gourmet pub. We didn't finish our meal and left after we complained and received no feedback from our waiter...All of the special events fire night and Mexican the food at the beach were really good and authentic.Our most visited restaraunt was the Seaside market buffet where the choices were vast and food quality very good. On previous all inclusive holidays we have favoured a la carte these were also very good but Seaside market was the winner for us breakfast and dinner. The hotel facilities were very good although certain areas were a little tired but everything was kept exceptionally clean...rooms,gardens and communal areas. There was a definate feel of being in a jungle setting in certain areas with lots of wildlife to be seen if you kept your eyes peeled this was definately unique from resorts visited in other countries a big plus.I would definitely question the Tui 5 star rating and noticed that the American 4 diamond rating displayed in reception stopped in 2021. However, we had 50 per cent off our holiday as booked 3 weeks before, so it more than met our expectations.We did contact TUI after booking and then reading negative reviews on Google..... wanting to change our destination, they promised to ring back within 72 hours this never happened!! but we were glad we didn't change in the end and found previous reviews on trip advisor to be more accurate and representative of our experience. We took one paid excursion during our stay booked through the hotels TUI blue office to dolphinuis park and then onto the lagoon for snorkelling with lunch after. The dolphin experience was absolutely amazing lots of one on one time with the dolphins and trainers with photos included in the cost, definately the way to go as we had 68 photos taken by the photographer to be downloaded, otherwise buying them at the park was very expensive so thanks to Andrea for recommending this and booking our trip. We were lucky to have our own driver Alan as nobody else had booked that day, which meant he told us about some of the places we were passing en route and worth visiting next time. Also, he took us into the Lagoon and made sure we had everything we needed for the snorkeling. This was also great, but nothing could top the dolphins. I am leaving the best until last the TUI entertainments team....the 3 amigos Jose....Maria and never to be forgotten sexy Luis....what a ray of sunshine and injection of fun they were....Perfect and caring about all aspects of our stay...All of the staff were friendly,polite and without fault but if there were just 3 stars in the sky it would be the 3 amigos shining bright 🌟 🌟 🌟
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Oct 18, 2025
Best trip ever
We had the best time here. We had ocean view Jr. Suit room the view was incredible. Room it self was great well stocked no complaints bed was comfy. Food was plentiful and all was great we didn't starve by any means. Grounds were gorgeous and well taken care of by and awesome team. Pools and lounging areas were cleaned every day. Beach was beautiful and very little sea weed. We were here on 7 day all inclusive and hotel staff were amazing and went above and beyond to make our stay the best. Thank you Eldorado Seaside Palms 🌴 We will definitely be back Dan and Diana Sharp ❤️
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Oct 17, 2025
Absolutely Amazing Stay! Huge Thanks to Luis and the Incredible Staff!
We had an amazing time at this resort! Everything from the food to the atmosphere was perfect, but what truly made our trip stand out was the incredible staff — especially Luis at the events pool. Luis was an absolute highlight of our vacation. He brought such incredible energy and kindness to everything he did, especially around the events pool. Whether he was hosting games, dancing, or just chatting with guests, he made everyone feel welcome and included. He was so much fun to be around, always smiling, always chatting and just genuinely lovely. Thanks to Luis, we looked forward to being at the pool every single day. He created such a fun, upbeat atmosphere that really brought people together. You could tell he loves what he does, and his positive vibe was contagious. To the management: Luis is a true gem and such a big part of why our stay was so memorable. Please give him the recognition he deserves!
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Oct 15, 2025
Fantastic Honeymoon
This was our first visit to El Dorado Suites, which we chose for our honeymoon. We had a great time, the food was really good and our room was lovely. The entertainment team comprising of Luis, Jose and Maria were brilliant. Always full of fun and getting everyone involved, creating so much laughter and good times. Janett and Carlos at the pool bar were lovely, as was Alejandro in The Gourmet Pub. We will be back to this resort ❤️
- AdvisoryImportant Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
- AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Guests at the El Dorado Seaside Palms have full exchange privileges at the El Dorado Seaside Suites. Note, for access to Hidden Beach guests must obtain a day pass.
- Pet Policy : Pets Not Allowed