What We Love
- The food here is simply superb. Award-winning chefs create innovative seafood and Asian menus so spectacular that every meal is better than the last and impossible to top.
- Get the party started at Oxygen Bar and welcome the wee-hours from the 24-hour Beach Club, where you can play, drink and snack all night.
- The resort offers water-bound fun like snorkeling and kayaking, each of which is included as part of the resort's all-inclusive plan!
Things to Know
- The resort is approximately one hour away from Santiago airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Playa Dorada Golf Course, an 18-hole, par-72 course designed by Robert Trent Jones, Sr. is nearby.
Resort Details
- El Dorado RestaurantThis is a restaurant specializing in grilled meats.
- El PescadorThis is an a la carte restaurant with fish and seafood.
- Jardin de Jade RestaurantThis is a restaurant specializing in Oriental fusion food.
- Las GrazasThis is a buffet restaurant with international food.
- Various Lounges/Bars- Bar Getaway
- Bar Merengue
- Bar Hicotea
- Snack Bar Beach Club
- 24-hour front desk
- Baggage hold
- Bell staff/porter
- Children not allowed
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Golf,Offsite†
- Housekeeping - daily
- 24-hour front desk
- Baggage hold
- Bell staff/porter
- Children not allowed
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box†
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Internet Access
- The wedding package includes an upgrade to a suite, ceremony on the beach, waitress services and wedding coordinator, guitar duo, romantic dinner on the beach and a romantic breakfast in the room after the wedding night.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Golf location (onsite/nearby) †The golf course has 18 holes.
- Motorized Water Sports †This includes banana boats, water skis, jet skis and parasailing.
- Non-Motorized Water SportsThis includes windsurfing, kayaks, snorkeling equipment, sailing lessons and scuba diving lessons.
- PoolThere are 3 pools on site. 2 of the pools have activities and animation. The other pool has no animation or activities to allow guests to relax.
- Sauna †
- Spa †
- Tennis court †There are 3 tennis courts on site.
- Gambling †
- Golf †A golf course is located within a mile of the property.
- Other Local AttractionsSome nearby attractions include: Ocean World Park & Marina, a Cable Car to top of "Isabel de Torres" mountain,Fortaleza de San Felipe and the Amber Museum.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9303 reviews
-
Nov 29, 2025Horrible Experience
When we tried to leave the hotel, we found out that they will not allow Uber drivers so that guests are forced to use the taxis that líne up outside or their personal transportation. Well those cost 35-50 dollars versus $5 for an Uber. When we checked out, my husband and I walked across the street off the hotel property and ordered an Uber. When our driver showed up, two taxi drivers started yelling at him and us and LITERALLY blocked our driver in with their two taxis and refused to let us leave. It wasnt until we said that we were calling the police did they allow us to leave! Shame on this hotel for allowing this! Safety should be first!
-
Nov 28, 2025This resort should be reviewed / inspected. It is overall a 3 star
Hotel Structure / Room - 1 Star The first room AC and ventilation was not working. We requested a second room, however the AC was also leaking. We had maintenance come and check it out, and they ended up putting a towel and mat up in the vent to catch any water. Not sure if this was or not, it did stop the leaking but the ceiling was hanging due to the weight of the vent. The security box was not working, in both rooms. Maintenance came twice to try and fix it but it appeared to be a battery issue. We did not end up using the box since our stuff would potentially get stuck in the box and they wouldn’t be able to open it. The walls were very thin, you could hear conversations and even sneezing in the room next door, up above, or below. No hanging space in the room to dry clothes. The balcony did not help since it was so humid (not complaining about the weather, the heat was perfect!). But there should be somewhere in the room or simple hooks on the wall for towels or bathing suit. Bathrooms in the rooms also had no ventilation. This caused mold / water residue build up. The overall structure of the resort and buildings are very dated, mold was in the rooms and bathrooms, some rot near the pools. Service / Cleaning - 3 Stars Great group of workers, staff, etc. Our room was not cleaned one day, no towels, no water restocked sometimes, so we would have to call the front desk to request it. Maintenance staff didn’t speak English, hard to communicate, but not a major issue. Time Share Staff were very pushy, and do not leave you alone even when you politely tell them no thank you multiple times. They will follow you around as well. Food / Drink - 3.5 Stars Food was excellent, chefs worked hard and served amazing food. Alcohol was basic, if you wanted anything brand name (even Brugal which is their national rum) you have to pay extra. I don’t think I ever been to resort with that feature, and most drinks were watered down. Pool - 4 Stars Clean, three pools, one quiet, one chill, one for entertainment and swim up pool bar. Could use a bit more sheltered areas. Entertainment - 4.5 Stars Great group of workers! Luna and Daisy were amazing, very talented, made you feel like family. Shows were too loud and too late however, some did not start till 9:30pm. Beach - 5 Stars Clean, no seaweed, well maintained, quiet, and tons of space and seating area.
-
Nov 23, 2025Great Hotel and Staff
The entertainment crew was great and very friendly. They were always trying to get you involved and to have fun. The hotel was great and we will be back.
-
Nov 19, 2025
Good
One of the best resorts in Puerto Plata , the entertainment team are some of the most welcoming people at the resort ! Food and drinks amazing , Food court diner servers always good the varieties of food change daily . Always a good time at Bluebay .
-
Nov 16, 2025Very good value
Second time here. Not a fancy resort but definitely a great place to relax and get away from winter weather. Food is surprisingly good - not cruise ship food but much better than many other resorts. Pools are clean, there are 3 to choose from: spa (quiet), party (swim up bar) and medium activity one. A la cartes are good with great service. Rooms are plain but clean and comfortable. If you are looking for a relaxed, reasonably priced getaway, this resort is for you.
- Current Renovations: Description: This hotel is an adults only hotel where the minimum age is 18.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed