Bahia Principe Luxury Runaway Bay Adults Only - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5711 reviews

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  Birthday getaway

  The resort is a little dated and some of the food is bland however we still had an amazing birthday getaway. We had a garden view room which was fine because we didn’t spend a lot time inside anyway. Room was clean, AC blowing and fully stocked fridge 👍🏼. All of the staff was friendly and accommodating. We’ve stayed at different Sandals resorts and Jewel grand, same service for half the price. Also we stayed on the luxury side. The show was nice but the beach party was even better. We’ll definitely go back

  Jun 12, 2025
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  take pictures of everything before you leave the room, so you know where things are placed incase of robbery.

  Came for my girlfriends birthday. The overall vibe of the hotel was nice. My favorite part was joining Jason in Yoga and Pilates. However, house keeping stole my necklace. I made a report to security. I think the overall process of theft should be taken more seriously as it didn’t seem to be a big deal. The estimated value of my necklace was only $20, but I’ve had it for over 5 years and to have to be robbed while on vacation sucked. It was unattended for only about 5 hours. I can only imagine if I had my valuables in the safe out. Other than that I typically always have it on unless showering. I mentioned that I noticed theft was a big thing at the hotel and the security smirked a bit that was all. There should absolutely be an incentive for guests who experience theft within housekeeping. Don’t know if I’d recommend this hotel unless you come with absolutely nothing you care about.

  Jun 11, 2025
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  Mike’s 60th Birthday Escape - so so trip

  Mike’s 60th Birthday Escape – the good, the not so good and the bad (long read) Our trip started off great, early to the airport, early departure, quick and fast transfer from airport to the hotel. All staff were friendly and courteous. On arrival at the hotel, we were greeted with cool towels and a nice refreshing drink. Our rooms were not ready, that was to be expected as we landed around 12pm so we got our bracelets and the WIFI access and off to lunch it was. The staff behind the counter were great, mentioning that my pre-online check-in assisted them in getting us on our way quickly, Kacia was her name, one of the few friendly faces as the front desk (will touch on that later). Lunch was at the outdoor buffet on the Luxury side and it was exactly what we needed after a long travel day. It was getting close to 3pm so we headed back to the front lobby to see if the room was ready, as we were waiting we tried to get dinner reservations for Monday night for a birthday dinner for my husband as when we tried before our arrival ( a must do 10 days out from your vacation as they book up quickly and will show full even if the restaurant is closed) and could not get one anywhere. @e told to come back at 6pm the day of the birthday and we should be able to get one – no luck. Our room was ready by 3:40 and off we went, we had booked a sea view so were only expecting and hoping for a (due to my mobility issues) 2nd or 3rd floor, nope we were on the 7th floor with no roof overhead, it was an awesome room, complaints here, just keep the drapes closed between 10am-3pm so you don’t overheat your room. There was a nice surprise of a bottle of champagne and chocolates waiting for us for my hubby’s birthday. The only issue we had was that our fridge was not working, on call down to the concierge and it was corrected with no issues after that. That night the hotel even had the hockey game on in the main lobby where we met some now great friends. Drinks were always cold and staff very helpful and courteous. Reserving a table at the restaurants should not be this bad – as mentioned there was nothing available pre our arrival until Thursday, on Monday morning we woke up and I was able to get us into the Brazilian Restaurant, Tuesday we got Picasso and so it went, the only restaurant that we could not get a reservation for was the only one my husband had really wanted to eat at THE KNIFE, we did end up eating there as it was supposed to be the best restaurant there, however we found Picasso to be way better and could have skipped The Knife completely. The staff worth mentioning: Kedisha Dolce Vita, The Knife Abigail, Room Service - Dayvian, Mikado - Sofia,Picasso - Genie were all great and made ours meals an event. The Bad - When we went up to the front desk to ask if there was another way up the restaurants other than the stairs to the left of the reception desk, we were told no. It was at that point that my husband took it upon himself to walk the resort to find the best way for me to get around without stairs involved. The Bad – There is a small area on the resort grounds called Bahia Village, it used to be a great place to go for evening entertainment, drinks, music and shopping. Unfortunately, there are only 3 – 4 shops left and there are no shows there anymore. The sports bar, karaoke and disco are now all closed. It really is too bad as that area could be a gold mine for the resort. The week here was a nice vacation, however the resort is very large so you have to rely on the trolley system and it was very nice to have and quick. The beach, what they call a beach is very rocky, even the big beach on the family side so if you are a beach person beware you will need water-shoes, we are pool people so this wasn’t an issue. Over all we had a nice week and met some great people, had no issues with most of the staff. Did notice the regular wear and tear on the building on the luxury side. However, it is not a resort we would go back to.

  Jun 10, 2025
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  Good Experience Overall

  The resort was o.k. It could use a refurbishment to more updated furniture. Ceiling fans over the bed preferred vice over the sitting area. Larger TV needed and mounted to the wall. More lighting needed in the room, particularly in the sitting area at night. Staff was very nice and accommodating, but could be slow at times when acting on a service call. Bars and restaurant service were excellent. Loved the pools and the activities. Would have preferred bingo everyday, vice the one time we played on Thursday. The next opportunity was Sunday and we left on Saturday. Did not like that one of night shows was not included, had to pay for various seating levels if you wanted to see it. Unacceptable! That said, our overall experience was good.

  Jun 09, 2025
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  Not a quiet, relaxing hotel

  Don't come here if you want a quiet, relaxing holiday! It was very noisy during the day time around the pools with very loud music and shouting. You could even hear it on the beach! Other than that the hotel and staff were amazing. Not all of the al a cart restaurants were open due to under occupancy, so after two weeks of the buffet it started to get a bit boring! The hotel, rooms and grounds were very well maintained and were spotless. I don't think we would return, but only because of the noise from the pool area.

  Jun 09, 2025