Hotel Promotions
Free Perks–Welcome bottle of alcohol, 10% discount on themed dinners and 25% off a Spa Service
Exclusive Perks will include:
* "Welcome Home" door banner
* Welcome bottle of alcohol – One (1) bottle of wine, rum, tequila, or a similar local specialty (depending on destination)
* 25% discount on spa services (one per person/per stay)
* 10% unlimited discount on all themed dinners (no restrictions on usage) Examples - Romantic dinners, lobster dinners, Tomahawk dinners and more
 
Additional Information:
4 Night Minimum Stay is required. Not available 12/21/25-1/4/26.
 
Applicable Dates:
Booking Dates: 29 May 2025 to 31 Dec 2025;29 May 2025 to 20 Dec 2025;20 Nov 2025 to 20 Dec 2026;20 Nov 2025 to 31 Dec 2026
Travel Dates: 05 Jan 2026 to 30 Jun 2026;01 Aug 2025 to 20 Dec 2025;01 Jul 2026 to 20 Dec 2026;05 Jan 2027 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast Included
Terms and Conditions:

Guests will receive buffet breakfast daily.


Important Information:  Details will be provided upon request at check-in.
Applicable Dates:
Booking Dates: 18 Mar 2025 to 31 Dec 2050
Travel Dates: 18 Mar 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bars
    Lobby Bar* 10:00 AM - 11:00 PM 

    Pool Bar* 10:00 AM - 6:00 PM (Outdoor)

    * Additional charges apply
  • Restaurants
    Orquidea Restaurant - * Main Buffet International
    7:00 AM - 10:30 AM
    7:00 PM - 10:00 PM  (Outdoor)

    Las Olas Restaurant **

    Snack Bar Snack  : 12:00 PM - 6:00 PM (Outdoor)

    *Beverages included in the buffet services:
    Breakfast: coffee, tea, water and juices.
    Dinner: no beverages included.

    * Additional charges apply.
On-Site Amenities
  • 24-hour room service†
  • Accessible rooms†
  • Air conditioning†
  • Beachfront†
  • Buffet breakfast†
  • Concierge desk†
  • Exercise gym†
  • Internet services†
  • Laundry Facilities†
  • Pool†
  • 24-hour room service†
  • Accessible rooms†
  • Air conditioning†
  • Beachfront†
  • Buffet breakfast†
  • Concierge desk†
  • Exercise gym†
  • Internet services†
  • Laundry Facilities†
  • Pool†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Fitness center on-site †
  • Gym †
  • Playground †
  • Pool †
  • Spa †
    * Rooms for massages and body treatments

    *Additional charges apply
  • Sports events †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1629 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic time hotel staff was great

    Beautiful hotel and location. The staff was so welcoming and friendly. Great vacation and very relaxing. That beach was beautiful.

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Just a FYI lots of stairs not a 5 star

    At one time this was a 5 star they only had so much of each food item, drinks were a hit and miss too they ran out of alcohol at some time in the day or night staff were always saying they are looking for it I was shocked I won’t recommend this place and by the way the bus drops you off on the street you have to bring your luggage up this hill ugh but when you get checked in someone will help you should have staff help you from the road I’m going to give it a 3 because it was clean and few staff were friendly I made sure I tipped them really good too

    Nov 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great property and overall experience (again), needs some work & easy tweaks for an even better all-inclusive vacation

    This is our 3rd time at this resort (2018/2019 prior). We really loved this resort, so we came back after a 6 year break. Several changes post covid, most not for the better, including a level change from “Luxury” down to “Grand”. We were aware of the changes prior to going this year, so there were not too many surprises, thanks to the reviews on Tripadvisor. Resort/Rooms: Place is gorgeous all around with spectacular views, property is well kept & clean. Small, boutique like. Rooms are nice, spacious and clean, getting dated and the tub area needs re-caulking, AC great. Food: Buffet: decent quality & selection, could use a bit more attention during peak times as items were left empty for a while, and it’s not big so when 2 out of 10 are empty, you really notice it. 2 restaurants (used to be 3): 1 was ok, the other was fantastic (Don Pablo). My issue here is that many items on the menus are NOT included are extra $$ (way too many for an all-inclusive!). Do a couple of upgradable offerings for extra $, but not a big chunk of the menu. No snacks available between dining hours, there really should be & there used to be a great snack area with a small menu & a snack buffet, great service & view, really missed this one !! Did room service late one night, could not find the menu, written or online, had to go to the front desk, in the end it was sub-par and not very warm. Bars: *weakest link of the property There are 2 bars (pool/lounge), however only one bar is open at a time (day/night), there is a beach bar, but it is never open, The 2 bars are unable to handle the peak times which makes the process long & unpleasant, rarely ever help at the pool bar and the person was often not there getting supplies. My biggest issue with the lounge bar is that 50% of what you see behind the bar in NOT included and is extra $$ in an all-inclusive, most of what is included is “house brand/no name brand” with some base name brands, but often when I asked for bev I was told it was not included & handed a booklet with a list & prices. I understand charging for top shelf items which is & has been a common practice, but not for mainstream liquor and not for so much of what would normally be included at any/all other all-inclusives. Pool/Beach: Pool good. Beach great, small but clean, no seaweed, all sand in water, no peddlers, could use some more shade areas (huts/umbrellas) and more chairs, shade areas were in high demand mid-day and there was never enough. Service: Great in almost every situation. Entertainment: No entertainment or activities, there was a lounge singer nightly for 1hr. In the end, some changes would be a big plus, switch back to truly all-inclusive with few upgrade exceptions, have more help at the pool bar, or overlap the 2 bars for some time, open the beach bar with a limited offering or just for a few hours in the early afternoon as the long hike from the beach to the pool bar to wait in line is not favorable. The resort itself is stunning and with great views all around the property, the beach is lovely, and the service is really good at all times and areas, this is why we love it and will likely return, but with some improvements back to how they operated would take this place from overall good to great.

    Nov 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love it!!

    Amazing place, staff, food, drinks. Is a beautiful place to unwind, reset and relax. The photos on the website are actual true to what you see. We love it

    Nov 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best hotel deep in Samana

    This hotel is an excellent choice to have a very good service, excellent facilities located in a key location to visit the whole area of Samana, specially Cayo Levantado and the nice city of Samana. People working for the hotel are super super nice. Definitely, I will be back.

    Oct 19, 2025
Hotel Advisories
  • AdvisoryGuests are required to make reservation for a la carte restaurant, ideally in advance through the app.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

     

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

     

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

     

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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