What We Love
- Enjoy one free ocean dive or snorkeling excursion per person as part of the all-inclusive package.
- Take full advantage of onsite amenities with 24/7 room service.
- Maximize your enjoyment with a wide variety of onsite activities, including kayaking, spa treatments and more.
Things to Know
- The resort is only 37 minutes from Cancun International Airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Adults and families are welcome!
The all-inclusive program includes the following amenities:
• A la carte meals & premium beverages
• WiFi
• Access to the water circuit at the spa and fitness center
• Daily restocked mini bar
• Bottle of sparkling wine and plate of fruit at arrival
• Activities and non-motorized water sports.
• Activity included – swimming in on-site cenote, Monday through Saturday.
• Activity included – yoga classes
Important information: Additional information will be provided by the hotel at check-in. Some products or services could apply additional charges.
Resort Details
- Aguamarina
Panoramic views at the all-day dining restaurant, which offers both indoor and al fresco dining options based on a 7-day theme rotation (some restrictions may apply).
*Hours are subject to change.
- Ambar
Overlooking the central lagoon, this restaurant offers innovative fusion cuisine daily. Award-wining signature restaurant (some restrictions may apply).
*Hours are subject to change.
- Cafe Brule
Tea and coffee specialties served with pastries are available for guests at Cafe Brule, opens 24hrs. (some restrictions may apply).
*Hours are subject to change.
- Ceviche
An ideal beach front location for enjoying a quick bite at any time of the day. Daily fresh seafood and fish ceviche dishes. They also have a huge selection of the world famous tapas (some restrictions may apply).
*Hours are subject to change.
- Pool Bar
Enjoy daily an endless variety of cocktails in a stunning ocean-view location.
*Hours are subject to change.
- 24-hour front desk
- 24-hour room service†
- All-inclusive meal plan
- ATM/Cash machine†
- Banquet facilities†
- Beauty shop/salon†
- Car Rental Services†
- Children not allowed†
- Coffee/tea
- Complimentary wireless internet
- 24-hour front desk
- 24-hour room service†
- All-inclusive meal plan
- ATM/Cash machine†
- Banquet facilities†
- Beauty shop/salon†
- Car Rental Services†
- Children not allowed†
- Coffee/tea
- Complimentary wireless internet
- Concierge desk
- Conference facilities†
- Dry cleaning†
- Exercise gym
- Express check-in
- Express check-out
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars
- Meeting rooms†
- Multilingual staff†
- Outdoor pool
- Parking
- Pool
- Poolside snack bar
- Restaurant†
- Smoke-free property†
- Storage space†
- Tour/sightseeing desk†
- Transportation†
- Turndown service
- Umbrellas†
- Water sports†
- Wireless internet connection in public areas
† Fees may apply
- Bike rental †
- Fishing †
- Fitness center on-site
- General †-Evening Entertainment
-Yoga classes
-Spanish classes
-Mayan Temazcal ceremonies
- Golf †
- Jet-ski †
- Kayaking
- Non-Motorized Water Sports
- Pool
-3 pools are available on-site.
-Watsu pool.
- Sailing
- Scuba diving- Free scuba dive clinic in the pool (1 hour per person, per stay).
- Free ocean dive or snorkeling tour (1 per person per stay). - Snorkeling- Free ocean dive or snorkeling tour (1 per person per stay).
- Spa †
- Volleyball †
- Windsurfing
- Wine tasting †Interactive resort cooking classes.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5054 reviews
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Nov 21, 2025We truly enjoyed our time here
We had a wonderful stay! Everyone at the hotel is very hospitable, friendly and attentive. The place feels like a tropical paradise, surrounded by lush jungle and cute animals. The food is outstanding, with amazing quality in every dish.
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Nov 21, 2025
Anniversary Trip
Incredible experience. Quiet, secluded & perfect for an anniversary trip. Food was excellent, staff extremely friendly, and overall feel was perfect. New resort being built next door but didn't interfere at all with our trip. If you're looking for a mellow Mexican siesta with great food, great people & great location, Blue Diamond is the place. Highly recommended
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Nov 21, 2025The vibe is amazing. It needs updating!
Vibe? Amazing! This hotel Is chill, relaxed and has gorgeous vegetation and animals. The rooms and grounds, however, need a lot of work. We are the type of people that can deal with these things but they really do need updating. The floors and railings are horrible everywhere. Like almost a safety issue. The air conditioning doesn’t work well. Ours was okay since it was November, but I can’t imagine in the summer it would be overly hot. The “hot” water only gets warm at best in the shower. We had our plunge pool filled, but it drained out because they only plugged it with a rag. The cenote is super cool and refreshing to swim in. The food was decent. We’ve been to over 12 resorts in Cancun and surrounding areas. The beach here was not very good. Overall, we enjoyed the calm, private vibe. It’s small and there is a very long walk to what they offer. I think it’s 1 mile long. They have golf carts to take you there if you want, but it was usually a 10 minute or more wait. The bikes that provided would have been fun, but they were hard to get and they are not taken care of and in need of repair and air in the tires. If you want to relax, this is the place. I’m sure when this first opened, it was amazing. Updating the rooms, flooring and railings are much needed.
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Nov 21, 2025Not a Five-Star Experience – Deeply Disappointing Stay at Blue Diamond Luxury Boutique Hotel
We recently returned from a 7 day stay at the Blue Diamond Luxury Boutique Hotel and were significantly disappointed by the experience. Although advertised as a five-star property, the resort failed to meet even basic standards of comfort, safety, and maintenance. While we did encounter a acceptable meal options, the resort has only two operational restaurants, leading to limited dining variety that quickly grew repetitive. More critically, the property is in a state of disrepair. Common areas show obvious signs of neglect, including lifting wooden boards, unstable railings, and uneven pathway, there were safety hazards all through the resort. The guest rooms were equally concerning. Among the deficiencies we experienced: • Broken and discolored mirrors • Missing tiles in the shower • Non-functional coffee maker • Television issues • Unstable bed frame • Extremely worn, discolored towels There are bicycles to use on the property, but you can never find one that actually worked. The rooms are far from the beach, pool and dining. We also observed and heard troubling reports from other guests. Several mentioned having no hot water in their rooms, and some even described mice and mouse droppings in their accommodations. During our stay, we personally heard scurrying in the walls and ceiling, which was both disturbing and unacceptable for a resort of any caliber. Customer service did little to alleviate these concerns. When issues were raised, staff responses were often curt or dismissive, implying that such complaints are frequent and unresolved. The online photos of the resort are misleading. It’s clear that the images reflect a property from many years ago, not the deteriorated state it is in today. The beachfront is very small and visibly receding, with erosion taking its toll daily. Furthermore, the layout of the resort is impractical. The distance between accommodations, restaurants, and the beach is considerable, with rough and uneven paths throughout. Though golf carts are available, they were unreliable — often taking over 30 minutes to arrive, if they arrived at all. In summary, we cannot recommend the Blue Diamond Luxury Boutique Hotel. Despite its former prestige and potential, it no longer delivers a luxury experience or even a comfortable one. We would not return and strongly urge others to consider alternative accommodations.
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Nov 20, 2025
Excelente
Very good hotel, excellent service. The service in the restaurant was very good, and the staff were simply pleasant, always smiling and helpful. I will definitely return.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 34.00 Mexico Pesos (approx. $1.68 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Dog Friendly : It has an additional fee of $35usd per night and a maximum of 1 dog per room with a up to 10 kilos maximum dog weight
- Pet Policy : Pets Allowed