Secrets Wild Orchid Montego Bay - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

11289 reviews

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  Most Magical Trip Yet

  First I'd like to say prayers for Jamaica as they just suffered one of the worst hurricanes to hit the island. We came home two weeks ago and will definitely go back not just to vacation but to volunteer. We have been planning to visit Montego Bay for years and it did not disappoint. It was my husbands birthday he is a simple guy and before we left I was already planning my next visit. Verona helped us at check in, she was one of the most genuine people we met while there. Rose with the Vacation Club was a doll as well. Staff were all smiles and super helpful. Every where we went staff greeted us and asked if we needed anything. George the beach waiter deserves a special highlight as he worked so hard to accommodate us. The grounds were beautiful, each area smelled delightful as we saw incense lit in many of the public areas. Blue Mountain breakfast buffet and dinner was chef's kiss. The Jerk Man on the beach was my favorite we followed him for days as his line was always so long we finally got our plates the day before we left. Entertainment was fun at the pool, the live band and dj. We went during the rainy season the beginning of October and although it was not much of a crowd that did not stop the entertainment or fun. We stayed in the ocean front junior suite room was clean and beautifully designed. Secrets Wild Orchid had many of the amenities we missed while traveling at other hotels. Our bed was very comfortable, one of our sinks was clogged and the shower door liner needed repair as there was a leak. None the less we enjoyed the room service box, the 24hr room service, calls to confirm our orders the piano bar is where you can find the top shelf liquor us Americans are used to drinking. It was a dreamy experience the views were breathtaking and you got a mix of peace and party.

  Oct 31, 2025
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  WeddingMoon and Couples Vacation

  My husband and I decided on Secrets to have our wedding. It was an amazing experience. Chinoy was our wedding planner and she was amazing. I was extremely nervous prior to getting to the resort on if things were going to go as planned and Chinoy assured me I had nothing to worry about (and she was right)! Upon arriving to the resort, she has us a meeting scheduled to discuss last minute touches. We arrived 3 days prior to the wedding day (which they highly suggest). We went over everything my wedding day would entail. She walked us around the resort to let us decide our wedding gazebo and where we would like to have the reception. We chose an indoor location for the reception as it was extremely hot and we did not want our guest in the heat (plus there was on and off rain the days prior so we were being proactive and just decided on an indoor location for the reception). I can't thank Chinoy enough on her reassurance and responsiveness in ensuring my wedding was everything I wanted! The resort itself is absolutely beautiful. They do a phenomenal job in ensuring it is well maintained. The restaurants were pretty good. Our favorite was the Jamaican restaurant. I feel like they should have a dinner buffet available daily otherwise you have to wait to be seated in the other restaurants and they do not do reservations. The only restaurant that did reservations was the Teppanyaki restaurant and unfortunately we did not get to visit there due to being booked. We arrived on a Wednesday and was told the next opening at the Teppanyaki (hibachi) restaurant wouldn't be till that next Tuesday and we were leaving that day. The pools and bars were really good. The bartenders could be a little friendlier. Some of them looked like we were getting on their nerves or like they didn't want to be there. They still, however, fixed some really good drinks. The pool lounge gazebos were nice. They charge like a $100 for the day or something like that to reserve one. If you want to add the 2 beach chairs that go with the gazebo I believe it was like and additional $50. It's best to get there early if you want to reserve one close to the pool swim up bar or you can reserve it the day before. You also get a "server" if you reserve a gazebo who brings you and your party drinks and food! Our server was Ramon and boy was he AMAZING! I felt like we were family by the time we were leaving. My husband and I even invited him to the wedding and reception! He was hilarious and kept the drinks coming. If you reserve a pool gazebo tell them you want to sit in the section that Ramon serves in! The night entertainment was great. I do wish the headphone party was EVERYNIGHT! It was literally like one night a week. We had a blast doing that. Also, the all white party was pretty fun! I enjoyed how they also played hip hop and not just all Jamaican music. I wish there were more shows in the showroom. We only saw 1 show in there and that was the Bob Marley tribute show. We thoroughly enjoyed the show but I think there should be more shows on different nights. The piano bar with the karaoke was kind of boring and sleepy-ish. Wish it was more upbeat. The man would play the song requested and you would just sing it. Eh... I didn't care for it. Overall my husband and our wedding party had an amazing time! Our wedding party age ranges from 30-40. I wouldn't recommend it for older couples. I say this because everyone doesn't fit in with all ages. My husband and I did stay at Couples Tower Isle back in April of 2025 and I would definitely recommend that for couples ages 50 and over. We did not enjoy there very much due to it being an older crowd and we're in our late 30s. I would definitely recommend this resort to anyone looking to come to Jamaica and enjoy themselves. It is clean and overall the staff did a great job.

  Oct 30, 2025
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  Towel issues

  Secrets Wild Orchid is part of a resort complex including a Breathless and Secrets St. James. All three resorts are adults only and all three share restaurants although reservations are only necessary for Breathless rooftop restaurant and the hibachi restaurant that was very entertaining. Our ocean view room was very nice and the staff was very helpful overall. We enjoyed both the beach and the pools here and the food was very good overall. However, there were towel issues around the beach and pools. Guests did not check out towels with their room keys or room numbers, so there was no incentive for them to remove them from the chairs. The towels laid on the chairs all day long, as there was no cutoff time to remove them, or a way of telling if the chairs were actually available. Also, the towel colors did not always correspond with the areas they were in.

  Oct 30, 2025
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  I love the Jamaican hospitality! Hurricane was an unexpected bonus.

  Overall... excellent. Several trips to the carribean and mexico and this was the Best staff attitude and service ever. Hospitality is genuine and refreshing. You should talk with staff. Instant and sincere smiles and courtesy. When we commented, we consistently heard "that's how we are raised". So nice to have genuinely pleasant service-not trained or obligatory. Please chat with anyone from the grounds crew to the food service and front desk... excellent folks! Now, as an aside... our 7 days were spent in anticipation of a tropical storm that turned into a Cat 5 hurricane. Airport closed 4 hours before our flight. Has to extend 4 days. The daily cost was too high but the storm prep was excellent and it will hit in about 12 hours. Should be interesting. The eye is supposed to pass right over Montego bay.

  Oct 27, 2025
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  Expensive

  Booked a special holiday costing 7k for 2 of us. Check in smooth went up to our room quite nice good sgorage lovely view spa bath mini fridge shower door strip was on the floor and loads of mosquitos. Restaurants were lovely our favourite was the french. Brilliant entertainment the team worked hard. Swim up pool bar was great. The jerk chicken cart was excellent . We paid 300 for 3 days on the cabana first 2 days were fantastic great service they couldnt so enough. 3rd day what a shambles non existant. Didnt feel we had 7k worth of a holiday defo wouldnt come back

  Oct 26, 2025