What We Love
- There are tons of fun activities to enjoy during your stay, including wine tastings, mixology classes, dance lessons, yoga and more.
- Enjoy live musical performances, theme nights and beach parties during your stay.
- The resort's Turtle Release Program occurs from July through December.
Things to Know
- This resort is located just 20 minutes from Cancun International Airport and is available to adult guests only,
- 24-hour room service is available for when those inevitable snack cravings hit.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18899 reviews
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Nov 04, 2025Such a Wonderful Vacation.... Above and Beyond!
100% will be back! I visited Secrets the Vine last week for about 5 days. I shared a room with my mom and it was more than enough space. We had a preferred Ocean Front Room. The preferred status is worth it because you get a private concierge daily as well as access to the 12th floor which has upgraded liquor and food. Our concierge team included Eduardo, Aldo, and Stephano. I also spoke with Alejandra from time to time. They were all exceptional, but Eduardo really went above and beyond constantly. The room was beautiful, and the food was really good. There were also so many activities. We did water aerobics, karaoke, tequila tasting, guacamole classes etc. Such a wonderful team. We loved the energy of Johnny. Thank you so much to the entire staff!
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Nov 02, 2025
Romantic Getaway
The hotel was absolutely beautiful, spotless and very stylish. The staff were incredibly attentive and kind. There was a lovely wine-tasting table in the lobby, offering different wines of various qualities to sample – such a nice touch! There were several restaurants available to book, all of them excellent, especially Blue Water Grill and Olio. Room service was top-notch; we absolutely loved the hot chocolate that was served in our room every afternoon. The price was a bit higher than other hotels, but it was truly worth it for the quality and experience.
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Nov 02, 2025
Wonderful resort but beware of time share sales aka vacation club
Beautiful property. Great staff and service. Jr king ocean view suite on preferred level very spacious and comfortable. Huge balcony. Preferred level upgrade is definitely worth the cost. The only negative is the vacation club aka time share push. they are quite persistent. They make things very confusing by slipping notes under your door reminding you to stop by the VIP desk to “activate” resort credits that are already included with your stay for discounts for spa, upgraded bottles of wine, romantic dinners that don’t need to be activated. They present you with their resort credits that are higher discounts to get you to listen to a 90 min sales presentation. You have to convince them you’re not interested in before they will give you the $200 in discounts for spa, upgraded that Hyatt Secrets give you.
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Nov 02, 2025Beautiful stinky hotel with great service
Yovani from the dining buffet was so kind and friendly! As the rest of the staff. The hotel is beautiful and well located. Their downfall is the horrible smell of sewer all over the lobby, hallways and the top floors. The gym was the most smelly of them all , my friend almost threw up. The restaurants had good ok but the service was super slow. All areas were clean and in Good condition. The shows were good as well as the food. I won’t come back to this hotel because of the horrible smell situation.
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Oct 31, 2025
18th stay since 2012 and the best to date!
Our 18th stay at our Cancun home and the experience was superb. From arrival greeting to departure we were met with smiles and first class service. The food was especially delicious this trip and the desserts have been greatly expanded and are quite tasty. The steak at Bluewater was fantastic. We had the pizza at Nebbolio twice...margarita and pepperoni . So as always it is the people and service that we appreciate most and here are some people to look for: 1. Mr. Sorin- manager extraordinaire 2. Rossana-head of concierge 3. Oscar-SUPERB concierge /butler Aldo, Erika Rae, Daisy the housekeeper, Cesar in Market Cafe, Benji at the pool, Heydi at lobby bar, Jorge and Javier in Nebboilo, Arturo Blue water grille, Horatio and Felix. Daniel pool butler, ..EVERYONE we met and apologies if I did not personally name you. You are appreciated. We will see you in Spring 2026!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.