What We Love

  • Sample tantalizing, gourmet faire from one of eight onsite restaurants. 
  • Keep unending luxury at your fingertips thanks to 24-hour room service. 
  • Quaint, hacienda-style suits allow for unmatched ambiance and tranquility. 

Things to Know

  • The resort is only 20 miles from the airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • This resort is limited to guests aged 18 and older. 
  • Oceanfront rooms have been recently renovated.

Resort Details

French, Japanese and Mediterranean cuisine are just a few of the great options here!
OnSite Dining
  • Daytime Restaurants And Snacks

    IN THE MAIN BUILDING

    Main buffet restaurant Le Marché
    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    Breakfast buffet:

    Seating section with air conditioning available

    À la carte breakfast available

    Lunch buffet (daily themes):

    Seating section with air conditioning available

    À la carte snacks

    BY THE BEACH 

    Beach restaurant Mar y Tierra - Dress code: Resort Casual
    Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.

    À la carte lunch

    À la carte breakfast

    AT THE GOLDEN POOL
    Golden snack bar
    Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.

    DAYTIME SNACKS

    MAIN BUILDING -
    We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza España

    Catch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!

    MAIN POOL: - Food truck near Heaven and Earth swim-up bar
    Next to the main pool, beach tables and chairs available.

    - Fresh fruit kebab service
    With fresh tropical fruit kebabs.
    - Marquesitas cart
    The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
    - Esquites cart
    A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
    - Gourmet canapés cart
    Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
    - Fresh fruit flavored waters cart
    Prepared with fresh tropical fruit, two flavors daily.

  • Nighttime Restaurants & Snack

    Nighttime Restaurants

    Italian: L’Olivo
    Dress code: Night Elegant
    The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.

    French: L’Alsace
    Dress code: Night Elegant
    The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.

    Mexican: La Hacienda
    Dress code: Night Casual-Elegant
    Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.

    NIGHTTIME RESTAURANTS
    Air-conditioned luxury “à la carte“ restaurants in the main area

    Asian: Taman Sari
    Dress code: Night Casual-Elegant
    Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.

    Japanese: Ginger
    Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
    3 restaurants in 1
    • À la carte – no reservations
    • Sushi bar – no reservations
    • Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.

    NIGHTTIME

    Unlimited – No reservations
    By the beach (no air conditioning)
    Fish & Seafood: Mar-
    Dress code: Night Casual
    Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.

    Steakhouse: Tierra
    Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.

    Plaza España
    - Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
    - Sweet crepes cart: Tasty crepes prepared with various complements.

    SPECIAL FIESTAS
    - 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions.

  • Various Lounges & Bars

    - Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.

    - Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.

    - Sunrise beach bar: On the beach for your favorite drinks and cocktails.

    - Sunset beach bar: On the beach for your favorite drinks and cocktails.

    - Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
    Dress code: Night Elegant

    - Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
    Dress code Night: Casual-Elegant
    - Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
    Dress code Night: Casual-Elegant
    - Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
    Dress code: Night Casual
    - Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
    Dress code: Night Elegant
    - El Palenque theater bar:

    ***Schedule varies with shows and events.

Enjoy full access to free parking, exercise facilities, 24-hour front desk services and more.
On-Site Amenities
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†

† Fees may apply

Whether you are ready to snorkel or prefer to sit by the pool, you're covered!
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • General
    Basketball, tennis and Paddle courts are free of charge

    - Two tennis courts
    -One paddle court
    -One basketball court

    •  Pilates, Yoga, TRX, Zumba, body fitness, pool biking
    •   Foam party
    •  Cooking lessons
    •  Spanish lessons
    •  Bike tour
    •  Tequila tastings
    •  Craft
    •  Riffle shooting
    •  Waterpolo
    •  Pool tournaments
    •  Texas Hold'em and many other games
  • Non-Motorized Water Sports
    - Hobie cats
    - Boogie boards
    - Snorkeling gear (mask and snorkel only)
    - Kayaks
  • Pool
    There are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
  • Sauna †
  • Spa †
    Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
  • Steam bath †
  • Volleyball
    Beach and pool volleyball
Off-Site Recreation
  • Diving †
  • Golf †
    Golf course located within a mile of the property.
  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Do not miss the Mexican and the Caribbean thematic nights every week including buffet
    and entertainment under the stars (normally outdoor, location may vary, subject to weather conditions).
Off-Site Attraction
  • Chichen Itza
  • Tulum

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 19472 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    In love with this place <3

    The resort has impeccable cleanliness and maintenance. You don’t see anything broken or dirty. The resort smells amazing. The rooms are big and clean. The food is amazing. All the restaurants were amazing. The main pool has two swim up bars with amazing drinks. The foam party is the highlight of our stay. We went during halloween and they had amazing shows. Loved the costumes and production quality. Churro cart after dinner was a hit. We loved all the restaurants but ginger was our number 1. Our days were filled with yummy food, snacks and drinks by the beach or the pool. I would recommend valentin to anyone looking for an all inclusive to take a break from mundane life and live in a romantic movie.

    Nov 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing place!!!

    This was our first time here, we came from Toronto. Everything was perfect here specially the food and service. Staff was very helpful and polite. Had a time of my life. And Dora meet us in the lobby when we were checking out she was so nice and had a great conversation with her. Must try food truck at the main pool and churros after dinner is a must. Beach is very clean and beautiful. And they have different activities planned for you every day. Great resort to visit.

    Nov 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    BIG & BEAUTIFUL

    This resort is beautiful.. it’s a little bit larger than what we’re used to so it was a lot to take in, but once we learned the lay of the land & what was what, we really enjoyed it.. we were here for halloween & day of the dead and i highly recommend staying during this time.. i learned a lot about mexican heritage.. they have a lot of activities every single day.. make sure you download the map & check the activities.. there’s a wide variety of food options & 2 food trucks that are amazing.. 1 restaurant is closed daily so make sure if you want to eat at certain place- that it’s open..

    Nov 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I wouldn't change a thing!

    My husband and I spent our honeymoon at the resort the week of Dia de los Meurtos and it was perfection! We stayed in a junior emerald suit which was situated so close to the beach I could see it from our back patio. The suit was lovely and when the staff found out it was our honeymoon they sent us a bottle of champagne and platter of fresh fruit. The staff was amazing. Very friendly. Very professional. Very detail oriented. Many of them took the time to learn about us. They referred to us as family and it felt like that. Every time we went to Mar y Tierra for breakfast and saw Maria or Miguel, it was like seeing a good friend. Granted, it was our favorite place to eat on the resort. The eggs Benedict and Mexican eggs were fantastic, but the buttered salmon and cilantro rice was life changing. All the food was incredible though, and beautiful. There are activities on site all day and late into the evening. They have yoga and other fitness classes for those who like to get up and go in the morning. There's DJs and foam parties and swim up bars. There's live music and quiet afternoons on the beach... with massages as well if you like. It was all so great. The weather was idyllic. I cannot gush enough about this place. We can't wait to go again.

    Nov 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Property!!!

    Thank you for everything!! We had excellent service and the staff is friendly and accommodating! I recommend trying the French restaurant!!!

    Nov 03, 2025
Hotel Advisories
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

     

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
    Minimum check in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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