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Secrets The Vine Cancun

Mexico - Cancun

Our Rating
3 Nights with Air from $829 All-Inclusive
Info Customer Reviews Questions & Answers

Imagine this: everything around you is without a blemish. The water is unnaturally blue (but it's real, trust us), the s ... More

No, this is you reveling at a fantasy-come-true, five-sun haven in the exotic, natural beauty of the Yucatan Peninsula.

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Customer Rating 308 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.4
Room Comfort
 
4.7
4.6 out of 5
"I booked this trip about 7 months before my wife and I went on it. I didn't think to look at the reviews until the Friday before the Monday I left. All I read were negative reviews about this resort an..." – JustinM
332 out of 360 (92%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.4
Room Comfort
 
4.7
4.6 out of 5
"I booked this trip about 7 months before my wife and I went on it. I didn't think to look at the reviews until the Friday before the Monday I left. All I read were negative reviews about this resort an..." – JustinM
332 out of 360 (92%) customers would recommend this product to a friend.
Looking out The lobby area View on both sides from room Morning Sunrise That view Cool bar area Bedroom (22nd Floor) Surf & Turf, ocean view dinner Ocean front! View from our resort chairs. Pool View from our room. pool/beach view View from our room Sunset Beach Main lobby area. Boardwalk Drink in the pool The Beach Perfect View Pool @ sunrise Blue Skies View of the hotel zone from our balcony. SECRET THE VINe BCH The Beach, this resort had its own Cancún sign The View View from Balcony (22nd Floor) JUNGLE TOUR MARINA BARRACUDA Beautiful Beach Beach One of many pools Pool Beautiful (from room)
All Customer Reviews
1-4 of 308 reviews. Sort by
November 14, 2017
Glad we Went...

I just got back from a 5 day trip to this amazing resort. I was very hesitant to go to Mexico with all the travel warnings and synthetic alcohol deaths. Secrets The Vine made me feel 100% safe. From the moment we stepped into the lobby, I was mesmerized. One of the most beautiful resorts I've ever stayed at. The staff was hands down the friendliest and so accommodating. There are 3 pools and 1 pool for the 12th Floor (VIP). Pools were never crowded and we always got a cabana. There are 2 types of Cabanas (one with 2 lounge chairs and the other had l-shaped sectional). The food hands down was the best food I've ever eaten at an all inclusive resort. I could not believe this place was all inclusive. Food: 1, Sea Salt Grill - The Seafood restaurant - by far my favorite. don't forget to ask what the specials of the day are 2. Market Cafe - Buffet style - Fish Fingers were my favorite. All versions of chicken were so moist and well seasoned. 3. Nebbiolo Ristorante - Italian - Lasagna was my favorite Now the bad parts about this resort. 1. Water pressure in our room (2011), was horrible. Also the water was either scolding or freezing cold. The pressure was so bad you literally had to take forever to fully wash yourself. The water was like a light stream of water. So horrible! 2. The resort has a no straws policy. This has to be the dumbest rule I've ever heard. How are you supposed to drink certain drinks without a straw????? Yet, they do have straw coffee stirs. How the heck is that allowed but not real straws? We had to beg waiters to find us straws. Note to self, bring a box of straws when coming here. 3. The staff that focus on trying to get you to join their time share/vacation club are down right pushy. For them to throw a fit at you because you won't sign up on the spot and have over at least $40k is ridiculous. Do people really decide to do this on the spot?? Give me my free $300 spa credit and leave me alone. I will definitely come back, but will bring straws, try different room and tell time share staff to stay away from me.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: New York
Age: 35-44
Travel: 3-6 trips/year

October 29, 2017
Great trip

This place was amazing for a long weekend away. Very clean and the service was outstanding. There was always someone around to tend to every need. The bars and restaurants were amazing. The staff was always there to help if you had any questions. The room was perfect. They went above and beyond every expectation.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Bel Air MD
Age: 35-44
Travel: 1-2 trips/year

September 24, 2017
Best Vacation Ever!

Secrets of the Vine went way above and beyond my husband and I's exceptions for this trip. The food was AMAZING! Every meal was 5 star quality and there was a large variety of restaurants to try. The drinks, poolside bar service, and bartenders were all amazing. They would make you anything you could think of. The staff from check-in, waiters, room service, bartenders, cleaning staff, to check-out were all incredible. Staff would do anything in their power to make sure our trip was perfect. I would highly recommend this resort for a romantic getaway for couples. We will be returning every year if we can. Fully worth the price!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Colorado
Age: 25-34
Travel: 1-2 trips/year

September 16, 2017

Everything was exquisite all 5 stars. Except finding our ride to hotel, very confusing no one waiting inside. Had to listen to all these men trying to sell time shares, finally we made it outside and asked someone who pointed us in the correct direction an hr later. They should have someone there to greet you when you arrive,


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Vacaville California
Age: 55-64
Travel: 3-6 trips/year

Room Information

Secrets The Vine Resort and Spa Cancun features 497 guest rooms equipped with a furnished patio or terrace and views of the Caribbean Sea and Laguna Nichupte. Rooms come expertly appointed with a sofa, safety deposit box, 24-hour room service, 42" satellite TV, complimentary Wi-Fi and daily refreshed mini bar.

Room Details

Deluxe Ocean View
Hotel/Studio Unit Details

Preferred Club Deluxe Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View
Hotel/Studio Unit Details

Honeymoon Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Honeymoon Suite Ocean View
Hotel/Studio Unit Details

Honeymoon Suite Ocean Front (Available beginning 12/23/17)
Hotel/Studio Unit Details

Preferred Club Honeymoon Suite Ocean Front (Available...
Hotel/Studio Unit Details

Master Suite Ocean View (Available beginning 12/23/17)
Hotel/Studio Unit Details

Preferred Club Master Suite Ocean View (Available...
Hotel/Studio Unit Details

Master Suite Ocean Front (Available beginning 12/23/17)
Hotel/Studio Unit Details

Preferred Club Master Suite Ocean Front (Available...
Hotel/Studio Unit Details

What's to Love

Being greeted with cold towels and champagne - a refreshing way to remove that travel gunk and get vacay-ing.

The luxurious, chic architecture (sleek, white, boxy) that awakens your inner rock star.

Divine suites (think Architectural Digest) with private balconies or terraces boasting stunning vistas of teal surf.

Some rooms have double rain shower heads. (You'll feel like royalty).

Stress-busting, melt-into-the-sand spa that offers side-by-side couples massages on the beach.

The Seaweed Wrap (all that messy stuff that washes up on the beach is good for something).

Private concierges and butlers are available - you can really milk this whole royalty thing if you want.

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

It's Foodie Friendly: there are gluten-free items on the menu, wine (3,000 + labels) and tequila tastings, and more.

If you upgrade to the Preferred Club, there's a plethora of Mediterranean delicacies to be had at Olio, a hot grub spot.

 

What We'd Change

Bars on the property close at 1am or earlier--a challenge for dedicated night owls. If you're hankering for some fun until the sun's up, legendary Cancun nightlife is only a short cab ride away.

 

Why You Should Go

Only 15 minutes away from the airport - you'll be there before you blink any eye to start the margaritas and shots.

Swimming with the darling dolphins is near at Isla Mujeres.

Cabs to downtown Cancun for your evening festivities are pricey - there are buses available for just a buck.

Get up early to reserve the coveted, dreamy cabanas - they go quickly.

Upgrade to Preferred Club, get better rooms, a private pool, and exquisite desserts/fine liquors and more.

For adventure buffs (or those with crippling sunburns), Mayan Ruins are not far away.

13 Golf Courses (your lucky 13) are near for your latent Tiger Woods.

Food at the airport is high (seems they're quite proud of their average fare), so pack your own superior snacks.

There's deep-sea fishing, horseback riding & Euro-bungee (you're a human slingshot, but you don't go flying off into space).

Cigar rolling (don't tire yourself out!), dance lessons and much more - the list goes on and on.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Dance Classes
  • Medical Services ($)
  • Ping Pong
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • Spa ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Beach Towels
  • Pool Towels (complimentary)
  • Free Parking
  • Handicap Facilities/Wheelchair Accessible
  • Swimming Pool
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Internet Access
  • Business Center
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Grocery Store(s)
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Parasailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Volleyball Court(s)
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Secrets The Vine Cancun

Blvd. Kukulcan Km. 14.5 Retorno Del Rey, Lot 38+38-b, Zona Hotelera

998-848-9400

Hotel Description

Secrets The Vine Resort and Spa Cancun: Unlimited Luxury® Out the Wazoo

Imagine this: everything around you is without a blemish. The water is unnaturally blue (but it's real, trust us), the sand feels (and looks) like you're walking on baby powder, there is no limit on how many top-shelf margaritas you can order (good, because you're not driving) and the only thing that is on your schedule is a facial that includes caviar. Did you just teleport yourself to Eden?

No, this is you reveling at a fantasy-come-true, five-sun haven in the exotic, natural beauty of the Yucatan Peninsula.

Secrets The Vine has everything you have ever wanted in an all-inclusive getaway, and so very much more. However, this is just a small slice of the bliss that awaits - the sunsets over the Caribbean and Laguna Nichupte are soul-riveting. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - seven gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment - weekly theme parties by the pool. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free WiFi and Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Let's break down this eight restaurant thing: there are six a la carte Eat Spots (runs the gamut: sandwiches, Far Eastern, Italian), a buffet (Mexican) and a cafe where you can flip your "on" switch with some good Joe. But also, there's Sip, Savor & See, a sweet perk where you can dine at nearby Secrets/Dreams/Now resorts. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. Boom.

Market Cafe
Type: Mexican
Hours: Breakfast - daily, 7:30am-11am; Lunch - daily, 12pm-3pm; Dinner - daily, 6pm-11pm
Description: Lively, casual space explores all of the flavors of Mexico, featuring a buffet and private seating.
Dress code: Casual.

Dragons Dining
Type: Asian
Hours: Daily, 6pm-11pm
Description: Elegant fine dining restaurant serving pan-Asian cuisine and sushi.
Dress code: Casual elegance.

Bluewater Grill
Type: Steakhouse
Hours: Daily, 6pm-11pm
Description: Facing an exposed kitchen and featuring steakhouse favorites in addition to indoor and outdoor seating.
Dress code: Casual elegance.

Nebbiolo Ristorante
Type: Italian
Hours: Daily, 6pm-11pm
Description: Italian specialties are served in a modern Italian decor, with an antipasto bar and stone-oven pizza.
Dress code: Casual elegance.

Olio
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: Flavors from Tunisia, Morocco, Greece and Spain are served overlooking the pool area and Laguna Nichupte.
Dress code: Casual.

Sea Salt Grill
Type: Seafood
Hours: Lunch - daily, 11am-5pm; Dinner - daily, 6:30pm-11pm
Description: Serving fresh seafood delights.
Dress code: Casual.

Barefoot Grill
Type: Sandwiches and Snacks
Hours: Daily, 12pm-4pm
Description: Fresh sandwiches and snacks served poolside.
Dress code: Casual.

The Vine Bazaar: The Vine Cafe
Type: Pastries
Hours: Daily, 7am-10pm
Description: Fresh coffee and pastries served daily.
Dress code: Casual.

All hours are subject to change.



BARS/NIGHTLIFE

Find your party vibe (or not, no one is forcing) at six beachtastic bars and lounges - poolside/swim-up, piano bar, pool, lobby, sports, beach and wine cellar bar. You'll see they are chock full of joie de vivre, and uber cool.

Manatees
Pool-side bar. Daily, 10am-5pm

Red Vine Piano Lounge
Sleek and modern piano lounge with lighted dance floor. Daily, 5:30pm-1am.

Sugar Reef
Pool-side bar. Daily, 10am-5pm

The Vine Bazaar: The Bar
Lobby bar. Daily, 12pm-11pm

Half Time Sports Bar
Sports bar. Daily, 11am-1am

Barracuda
Beach bar. Daily, 10am-5pm

The Vine Bar
Wine cellar bar. Daily, 12pm-11pm



BEACHES AND POOLS

Mega white sand beach peppered with umbrellas and loungers where you'll find beach garcons scurrying around serving up cold beverages with exotic names. If you want to go sans sand, there are three infinity pools with big 'ole sun decks and an outdoor Jacuzzi.



SPORTS/ACTIVITIES

Water

  • Swimming
  • Pool volleyball
  • Water aerobics

Available for an additional charge

  • Scuba diving
  • Deep sea fishing

Land

  • Beach volleyball
  • Euro-bungee
  • Dance lessons
  • Table tennis
  • Archery
  • Football
  • Cocktail classes
  • Wine tasting
  • Cigar rolling
  • Fully-equipped fitness center

Golf
Secrets The Vine Cancun guests can enjoy complimentary greens fees at the following nearby golf courses.

Playa Mujeres Golf Course

November 1, 2017 through April 30, 2018 and November 1, 2018 through April 30, 2019:

  • Premium Tee Time Supplement: $45 per person
  • Cart fee: $70 per person in a shared cart
  • Offer is subject to availability and can be modified at any time.

El Tinto Golf Courst

Guests can enjoy one complimentary round per person, per day when staying January 1, 2016 through April 30, 2018. There are additional fees that guests are responsible for at the golf course. Pricing now through April 30, 2016, November 1, 2016 through April 30, 2017 and November 1 - April 30, 2018:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $55 per person in a shared cart
  • Rider fee: $35 (includes access to the club areas)

p>May 1 through October 31, 2016 and May 1 - October 31, 2017:
  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $55 per person in a shared cart
  • Rider fee: $35 (includes access to the club areas)



INTERNET

The resort's Unlimited Connectivity program offers complimentary Wi-Fi access and calls to the U.S. and Canada in all guestrooms and public areas. Secrets The Vine Cancun also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

The world-class Secrets Spa by Pevonia is a 12,580 sq ft facility that includes 14 treatment rooms divided into 12 multi-functional indoor massage spa suites and two massage spa suites for couples for an additional charge. Daily, 8am-8pm. First massage at 9am. Reservations recommended.

Amenities and services include the following:

  • Massages
  • Body treatments
  • Hydrotherapy treatments
  • Facials
  • Sauna and steam room

A full-service beauty salon provides the following:

  • Haircuts and styling
  • Manicures and pedicures
  • Make-up applications

Pevonia-branded products are available for purchase at the spa boutique.



WEDDING/HONEYMOON

Secrets The Vine offers wedding/honeymoon services and packages. Please contact the hotel directly for more information.

CHILD CARE

Secrets The Vine Cancun is an adult-only resort.

ADDITIONAL INFORMATION

Location
Secrets The Vine Cancun is located 9 miles southwest of Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: 12pm.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required each year for travel Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Adult-Only
Secrets The Vine is an adult-only resort.

Awards
Rainforest Alliance Verified
Secrets the Vine is the 2014 award-winner for "Best Hotel in Cancun" by the U.S. News & World Report Best Hotels Awards.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.


All hours, fees, amenities, information and services are subject to change without notice.
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