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Royalton Suites Cancun

Mexico - Cancun

Our Rating

4 Nights with Air from $779 All-Inclusive
Info Customer Reviews Questions & Answers

Get ready to immerse yourself in total luxury at this all-inclusive, all-around, family fun resort. Royalton Suites Canc ... More

Customer Rating 16 Reviews
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.2
4.4 out of 5
"Let me start off saying that the food was amazing at all the restaurants inside the resort. Every server was great on telling you was food to try but other than that all the food tasted great! This par..." – Jazie1008
12 out of 17 (71%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.2
4.4 out of 5
"Let me start off saying that the food was amazing at all the restaurants inside the resort. Every server was great on telling you was food to try but other than that all the food tasted great! This par..." – Jazie1008
12 out of 17 (71%) customers would recommend this product to a friend.
Body stain the was not cleaned all week, not ours! Table was a nasty mess when we arrived and was never wiped down. Family Suite Pic Exterior Hotel Relaxing drying out after the ocean
All Customer Reviews
1-4 of 16 reviews. Sort by
December 24, 2019
Awesome!

We stayed December 7-14. The place is new and very clean! We liked that the resort was not huge. The beach is of course amazing! It was clean and the water is aqua blue and clear...you can see all the way to the bottom. If you are a beach person you will love it! The beach chairs are also high quality with nice thick cushions. We got an ocean view room, which we highly recommend. There is a diamond club, they give you access to a special restaurant on the rooftop, and a separate pool with top shelf liquors And a butler. We did not pay the extra fee per day per person to get this option, and we are glad we didn’t because it honestly is not needed. Also, The service is so good, we don’t see why you would even need a butler. Save your money on that unless you like that type of thing. You’ll want to get up really early to make sure you deserve yourself a chair and spot on the beach though...there are not enough beach chairs for the number of guests and by about 8:30am most are taken. Next, the food is amazing! The buffet had tons of options, and was really good! Ala carte were all great too. We also did room service a couple times, and it was really good too! It’s nice to have the 24 hour room service option. Lunch options on the beach were so good and convenient as well. The one thing we did not like, what is the constant push for a 90 minute spiel about becoming a Royalton brand member. As soon as we got there all we wanted to do was go to our room and check it out, and relax a little bit after traveling all day. However we are snagged by one of these pushy sales people! She would not let us go until we signed something saying that we would show up for one of these 90 minute deals. Even more ridiculous, is the six phone calls we got the morning of wondering where we were! The air-conditioning was not set properly all week. It was hot in the room, and finally the day before we left we had somebody come check it out and then it worked well. That was our fault though for not having it fixed sooner. There’s also no privacy in the bathroom which is another con. There is no door to the bathroom area. The last couple days of our stay, the water in the room stunk so bad as well! Not sure what that was all about, but it was gross. We also had to call to have our room cleaned because it wasn’t getting done daily. It seemed as though the maids would come around right about the time we were heading back to the room to get ready for dinner. The beds could probably be more comfortable as well. The pictures online make them look a lot more comfortable then they actually are. Overall though, we would recommend this resort! It’s new, clean and modern, with a great beach and food!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Virginia
Age: 35-44
Travel: 1-2 trips/year

November 21, 2019
The best resort vacation of all time

This was the best resort vacation me and my fiancée had. This place is new and amazing everything is beautiful the beach is beautiful great sand no rocks swimmable the staff is wonderful everyone speaks English the food was delicious and the service is always on point this vacation resort is our new drug your resort is amazing The Royalton suites are awesome I would love to return as soon as possible and stay as long as I could Choosing these resorts is hard I just helped Make it easier for you to choose

Relaxing drying out after the ocean
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Detroit Michigan
Age: 35-44
Travel: 3-6 trips/year

October 18, 2019
Deposit

It was a really good experience and me and my family enjoyed it but when we first checked in you guys took a deposit , and said that you will return it but it’s about to be a week since we checked out and no money has been returned.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Bowling Green ,Kentucky
Age: 35-44

September 2, 2019
Perfect Birthday Trip

I would love to go back to Cancun and most definitely stay here at the Royalton Suites Cancun . The Resort was everything I wanted it to be and more. I am glad that my friends and I booked the Diamond Club Suite because we were able to experience all that the resort offered and it was worth the upgrade. They took very good care of us and the experience was wonder my friends and I really enjoyed our Birthday Girls Trip. The location was wonderful, the food and service was to perfection.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Tampa FL
Age: 25-34
Travel: 1-2 trips/year

Room Information

Those who travel like royalty deserve royal rooms. Relish in the high thread count sheets and luxurious amenities surrounding you after spending all day adventuring on the beach.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Family Suite
Hotel/Studio Unit Details

Luxury Junior Suite Diamond Club
Hotel/Studio Unit Details

Luxury Family Suite Ocean view
Hotel/Studio Unit Details

Luxury Presidential One Bedroom Suite
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View Diamond Club
Hotel/Studio Unit Details

Luxury Presidential One Bedroom Suite Ocean View
Hotel/Studio Unit Details

What's to Love

The food at this resort is absolutely divine!

The beautiful, private, white sand beaches are absolutely swoon-worthy!

 

What We'd Change

The drive from the airport can seem like forever when you're waiting to arrive at this beachy paradise, but it's more than worth the wait.
 

Why You Should Go

This resort is the newest addition (2018) to the Royalton family.

The Sports Event Guarantee allows you to watch all of your favorite sporting events, you'll never miss a shot!

Available Amenities

  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Conference Facilities ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Medical Services ($)
  • 5 Bars/Lounges
  • 8 Restaurants
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Fitness Center
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Dining
  • Fitness Center
  • Historical Site(s)
  • Kayaking
  • Nature Park(s)
  • Parasailing
  • Scuba Diving
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Royalton Suites Cancun

Lote 13 C, Manzana 51, KM 9.5 del Boulevard

Hotel Description

Royalton Suites Cancun: Your New Favorite Vacation Spot

Get ready to immerse yourself in total luxury at this all-inclusive, all-around, family fun resort. Royalton Suites Cancun is located right on the beautiful white-sand beaches of Cancun's Hotel Zone. And if lounging on the beach 24/7 isn't your idea of the perfect vacay, the resorts location, right in the heart of the Hotel Zone, is perfect for exploring everything the area has to offer.

DINING

Gourmet Marche
Type: International
Hours: Daily
Description: Discover the freshest local ingredients and enjoy a wide selection of local and international flavors. Don't miss out on the kid's buffet or the fresh fruit juices.

Hunter Steakhouse
Type: Steakhouse
Hours: Daily
Description:This unique restaurant offers guests a true steakhouse experience. Enjoy the views of the chefs expertly preparing meals in the large, open kitchen.

Agave
Type: Mexican
Hours: Daily
Description: Serving up authentic culinary experiences, enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Also offers gluten-free options.

Jade
Type: Asian
Hours: Daily
Description: Be amazed by the flavor and techniques of masterfully prepared teppanyaki and fresh sushi, right before your eyes!

C/X Culinary Experience ($)
Type: Chef's table
Hours: Daily
Description: Explore the vibrant menus and create a memory unlike any other by dining on seven courses at the chefs table as you're guided through each course.

SCORE Sports Bar and Lounge
Type: Bar and Lounge
Hours:
Description: Hang out in a casual atmosphere and savor an ever-evolving menu of grilled specialties.
Dress code: Casual

Grazie Italian Trattoria
Type: Italian
Hours: Daily
Description: Enjoy a wide range of authentic Italian dishes in a traditionally designed atmosphere.
Dress code: Casual

SkyClub Restaurant ($)*
Hours: Lunch, 11am- 5pm; Dinner (Sun-Thur), 6pm- 10pm; Dinner (Fri-Sat), 6pm- 11pm;
Description: The SkyClub at Royalton Suites Cancun is an adults-only amenity. More information can be found below.

Hours are subject to change.



BARS/NIGHTLIFE

Martini Mix
Open daily

Sands Beach Bar
Open daily

Dips Pool Bar
Open daily

Caffe Lounge
Open daily

Lobby Bar
Open daily

Level 18 ($)
Open daily

SkyClub Rooftop Bar ($)*
Open daily, 10am- 2:00am.

Dips Pool Bar
Open daily

*The SkyClub at Royalton Suites Cancun is an adults-only amenity.
As an opening special, admission to SkyClub and a select bar menu will be available to all guests staying at the hotel for the month of February, 2019. All food, cabanas and premium liquors will be available at an extra cost.

Effective March 1, 2019: Diamond Club guests have free admission and access to a select bar menu - premium liquors, food/dining and cabanas are available at an extra cost. Other hotel guests must purchase admission to the SkyClub - bar menu, including premium liquor, and dining/food are included with admission, and cabanas are available at an extra cost.



BEACHES AND POOLS

Spend the day lounging on the beautiful beaches of Cancun. The Rooftop SkyClub exclusive pool is what pool-dreams are made of.



SPORTS/ACTIVITIES

Water

  • Swimming
  • Kayaking
  • Snorkeling
  • Introductory scuba lesson
  • Splash park

Land

  • Fitness Center


INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at The Royal Spa at an additional cost.

WEDDING SERVICES

Wedding services are available at the resort.

CHILD CARE

Child care is available in the Clubhouse Kids Club for ages 4-12.


ADDITIONAL INFORMATION

Location
Located in the hotel zone, on the beautiful beaches of Cancun, 25 minutes from the airport.

Check-In/Check-Out
Check in: 3pm. Check out: 11am.
A valid credit card or cash deposit will be required upon check-in for possible incidentals not included in your hotel reservation.

Sanitation Tax
Effective March 1, 2019, guests are required to pay a sanitation tax of $25.35 Mexican pesos per room, per night (approx. $1.33 USD), designated for environmental purposes. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 1/26 - 4/30
Starting at $779 was $10259
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
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5 days, 4 nights
Travel Dates 5/1 - 8/18
Starting at $809 was $2509
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST