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Royalton St. Lucia

St. Lucia

Our Rating
4 Nights with Air from $1,419 All-Inclusive
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Get ready for some serious fun and fam-bam adventures in one posh Caribbean destination, St. Lucia. The palm-fringed sho ... More

Customer Rating 8 Reviews
Value
 
3.4
Service
 
3.2
Beaches & Pools
 
4.0
Dining Options
 
3.8
Room Comfort
 
3.8
3.5 out of 5
"Great place, great value. Large food selection, mostly very good. Service sometimes can be a little slow but we only had one instance that was extreme. Solid 1 1/2 to 2 hours from airport by taxi." – 201u
4 out of 8 (50%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.4
Service
 
3.2
Beaches & Pools
 
4.0
Dining Options
 
3.8
Room Comfort
 
3.8
3.5 out of 5
"Great place, great value. Large food selection, mostly very good. Service sometimes can be a little slow but we only had one instance that was extreme. Solid 1 1/2 to 2 hours from airport by taxi." – 201u
4 out of 8 (50%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 8 reviews. Sort by
August 13, 2017
Nice but shady staff

The resort is very beautiful and clean. We stayed in one of the swim up suites in the Royalton. There were four of us on this trip in two separate rooms. Checking in was not terrible, we had a staff member take us to our room and explained the hotel as we were shown to our room. Which was nice until she would not stop trying to get us to go to an hour and a half long seminar to get a free weeks vacation anywhere Royaltons are located. She did not stop about this for about 20 minutes and at this point we told her we would go to get her out of our room. Well while she was in our room she kept fumbling with stuff on the tv stand and dropping things which we first thought she was just clumsy. About ten minutes after she left we noticed my husbands Oakley sunglasses were gone. Mind you he had them on him when we walked into the room and we did not go anywhere. When asked about them we were told they were misplaced. At this point we were tired and wanted to enjoy vacation. The next issue we come to find out was the other room we booked with them was not given to the couple that came with us. They did not tell us until four hours after checking in which is on us because we did not say anything from the start but I booked certain rooms for a reason. After having dinner my husband and I went back to our room and placed the DO NOT DISTURB sign on our door because we were annoyed with the sunglasses issue and wanted left alone. We were in the swim out pool at 9pm at night and this staff person barges in. When my husband confronted the girl about why she was in there. All she could say was she making sure our bed was made. My husbands like no why are you in here she turned and quickly left. My husband and i were livid. All we keep getting told it was an accident and they were just doing their job. We decided to keep the do not disturb up the rest of the week and refused service to our room but that DID NOT happen. What is really sad and annoying is not only did they take sunglasses but they took stupid random stuff as well. I did have it when i got there, I did check the trash, and I looked again when i got home but they took a hairbrush, bottoms of a swimsuit and underarm deodorant. That to me was stupid piddly stuff but whatever. Another thing that gave me concern was my husband and i would take a nap for about an hour or so a day. Well we STILL HAD DO NOT DISTURB ON THE DOOR and also put the metal bracket over the door so if they opened the door it would be stopped by that piece. They would seriously beat the door in until the latch would bounce back and they could get in. My husband yelled at them multiple times to leave and get out and they acted shocked we were there. The front desk usually was not very helpful if you asked them for anything they would usually say sorry we do not have it, it was a mistake,or no. Another annoyance was they would get really short with people if they showed up early to their reservations for dinner but would then say dont go far because you will be seated next. The other couple that came with us did not have any issues like we did but I honestly think it was because everything was paid for and booked in mine and my husbands name and we did book 2 suites and out paperwork showed what we paid. Coming back to the women trying to sell us time shares for the seminar. She literally stopped by our room once to make sure we was going to our scheduled time then when we did not show she called our room wanting to know why did not go and tried to schedule us for another one. My husband finally told her we our on vacation and we do meetings for work and we will not be doing them while we are on vacation. I get that is another way for those people to make money but that is not what is going to make me and my husband want to go to it. Also on the last day before we left to go back state side. We came back to the room our safe was unlocked and wide open which had money and our passports in it. Our passports and some money was still in there but you could tell they went through it and took some of the money. Lastly another thing which is ridiculous is if you get resort credit it is in like a tiny coupon book and one of them is for a room upgrade but you have to use it before you get to your room. They DO NOT give the book to you until you are in your room. If the resort did not steal and constantly try breaking into our room it would have been great. As a country it is beautiful and most of the people were friendly and willing to help you but it was the few bad people that really hurt this hotel. I highly recommend the country not the hotel.


6 of 6 found this helpful
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Overall Rating: 4
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Seymour, IN
Age: 25-34
Travel: 1-2 trips/year

August 6, 2017
Never recommend to go to Royalton Saint Lucia

. Power went off in the room it took 3 hours to fix after calling several times, power outlet never got fixed Room service sucks if you ask something you will get it after 2 hours not something you ordered you will get something else Staff are nice they don't have correct answers, if you ask same question to 3 people you will get 3 different answers If they promise something get it on writing otherwise when you go back they don't have any clue about it Staff are not good with computers and emails , if you send an email they don't know what they doing when they forward email don't include attachments They never email back unless send you several emails There is no phones anywhere else other than in the room There is no clock anywhere in the resort There is no free indoor pool There is one but you have to pay Only thing I liked is there were Wi-Fi all over the resort I wouldn't recommend anyone to go to Royalton at SainT Lucia


2 of 2 found this helpful
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: New York, NY
Age: 45-54
Travel: 1-2 trips/year

July 25, 2017
dont be fooled

What they tell you you're going to get is never really what they give you. First off, the resort is a two hour winding taxi journey away from the airport. Once you stomach that, you get to a visually stunning resort. Swanky music playing in the background, welcome drinks, cool towels, checkin and they take your bags to your room. The room is gorgeous but doesn't function well. Wifi was weak, AC was unadjustable so it was hot every night. The other family we were with ordered a tea with lemon and honey through room service and it took two Hours for it to come. And when it came. It was a tea bag. No water. No honey. No lemon. The food was terrible. The steakhouse was terrible. The Tex mex was ok. The hibachi was the best. It was beautiful to the eye. Pools were great and views were great. SO HERES THE WORST PART. Everyone and I mean every st Lucia local is kind and warm and welcoming. A couple we met were exceptionally welcoming and spent two days showing us around the island and welcoming us into their home. They were the saints. As a thank you we bought a one day pass at the royalton and the royalton gave us another one for free since we had so many issues during our stay there to gift the lovely couple. Today our dear friend Leo called to let us know that the resort is not respecting their word to us. And is not allowing the selfless st Lucian couple onto the resort. They lied to us. THIS ROYALTON RESORT WILL LIE TO YOU FROM THE DAY YOU GET THERE TO THE DAY YOU LEAVE. JUST SAYIN.


3 of 3 found this helpful
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Overall Rating: 1
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: New york
Age: 25-34
Travel: 3-6 trips/year

June 24, 2017
Great Resort

Great place, great value. Large food selection, mostly very good. Service sometimes can be a little slow but we only had one instance that was extreme. Solid 1 1/2 to 2 hours from airport by taxi.


2 of 4 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: San Jose, CA
Age: 55-64
Travel: 3-6 trips/year

Room Information

Each room is air-conditioned and includes Dreambeds (TM), an exclusively designed pillow top bed made for Royalton Resorts. You'll also get to enjoy high quality bedding, private bath with a rain shower, deluxe amenities, satellite TV, Bluetooth audio station, USB re-charging station, mini-bar and so much more.

Diamond Club perks: preferred room locations, butler service, selection of in-suite liquors, preferential reservations in a la carte restaurants, exclusive pool and beach area with waiter service, personalized check-in/check-out, hors d'oeuvres and snacks including desserts in the private lounge, upgraded room service menu, pillow menu and discounts on spa treatments.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View Diamond Club
Hotel/Studio Unit Details

What's to Love

Luxury, all-inclusive service where you'll be pampered all day, every day. Swoon.

Zooming down the water slides at the waterpark - oceans of laughs for kids and adults.

Rejuvenating at the spa with a delicious menu of massages, body scrubs, facials & hydrotherapy circuit.

Upgrading to Diamond Club with perks like private beach area, lounge and butler service.

 

What We'd Change

The drive from the airport seems long, but the sights along the way are gorgeous.
 

Why You Should Go

The drive from the airport is about 90 minutes, but basking in St. Lucia adventures is worth it.

Kids will love the clubhouse with Max & Ruby™. Teens have their own place to hang.

Activities for all - beach volleyball, ping pong, cooking classes, dance lessons, trivia comps and more.

St. Lucia is one dreamtastic location - waterfalls, stunning views, friendly people & tons to explore.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Fitness/Exercise Room
  • Kids Club
  • Snorkeling
  • Dance Classes
  • 10 Bars/Lounges
  • 11 Restaurants
  • Massage/Spa Treatments ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Watersports Center
  • Tour and Island Information
  • Evening Entertainment
  • Swimming Pool
  • Gift Shop ($)
  • Babysitting Services ($)
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Eco-Adventure Tour(s)
  • Hiking/Biking Trails
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

Nature lovers, divers and those who want to experience an exotic Caribbean island with still many of the modern conveniences of home will find St. Lucia to far exceed their expectations.

Royalton St. Lucia

Gros Inlet, 0, St. Lucia

1-758-457-4100

Hotel Description

Royalton St. Lucia: All-inclusive Luxury With The Fam

Get ready for some serious fun and fam-bam adventures in one posh Caribbean destination, St. Lucia. The palm-fringed shores hugged by lush tropical landscapes are so jaw-droppingly gorgeous we know that you will fall into a beachy state of serenity. And at this resort, you'll find everything you want - a variety of cuisines and cocktails, luxury beds and linens, activities day and night - plenty of memory-making moments. The water slides are bound to be a favorite, or maybe you'd prefer to just grab a cocktail and chillax beachside. Either way, St. Lucia is luscious - a Beach Eden where you and your brood will be living large and taking charge.



DINING

Nosh on a variety of flavors from Italian favorites to a steaks made to your liking, to a buffet featuring delectable delights from around the world. Here, you'll find it all. Unlimited, reservation-free dining makes it a snap to eat wherever you want. You can always stay in for the night and order room service - it's available 24-hours a day.

Gourmet Marche
Type:
International Buffet
Hours: Open daily.
Description: Discover the freshest local ingredients and enjoy a wide selection local and international flavors, also offering fresh fruit juices, a special kids buffet area and healthy options.

Zen
Type:
Teppanyaki
Hours: Open daily dinner.
Description: Be delighted by the flavor and technique of masterfully prepared Teppanyaki right before your eyes.
Dress code: Evening casual for dinner.

Grazie Italian Trattoria
Type:
Italian
Hours: Open for lunch and late snacks.
Description: Enjoy a wide range of Italian cuisine at this delicious trattoria.

Hunter Steakhouse
Type:
Steakhouse
Hours: Open daily dinner.
Description: Watch chefs in the open kitchen as they perfectly prepare your steak.

Score
Type:
Score Sports Bar & Lounge
Hours: Open daily.
Description: In a casual atmosphere featuring an ever-evolving menu of grilled specialties for a comfortable and familiar meal.

Beach Club Grill
Type:
Caribbean
Hours: Open daily.
Description: This restaurant serves up Caribbean style authentic just steps from the sand with a panoramic view of the ocean. Menu includes nachos, grilled chicken and refreshing sorbets. It also features a special kids section for family-friendly daytime snacking without leaving the beach.

Calypso
Type:
West Indies
Hours: Open daily.
Description: Taste the culinary treasures of the West Indies at this stylish and modern restaurant with artfully prepared dishes.

Armadillo
Type:
Tex-Mex Cuisine
Hours: Open daily.
Description: This fusion restaurant provides the perfect setting to enjoy authentic favourites like sizzling fajitas, fresh grilled seafood and delectable hickory smoked meats.

C/X Culinary
Type:
Chef's Table
Hours: Open daily. *Not a part of all-inclusive.
Description: Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.

Poolside Grill
Type:
Grill
Hours: Open daily.

Caffe Lounge
Type:
Cafe
Hours: Open daily.

All hours are subject to change.



BARS/NIGHTLIFE

Specialty cocktails, international and local brand liquors, beer and house wines are all unlimited. If you want to catch your favorite sporting event, the resort offers Sports Event Guarantee™. Drink up, beach lovers.

Lobby Bar
Open daily.

Score Sports Bar
Open daily.

Sands Beach Bar
Open daily.

Martini Mix
Open daily.

Dips Swim-up Bar
Open daily.

XS Disco Bar
Open daily.

Theatre Bar
Open daily.

Diamond Club Lounge
Open daily.

Diamond Club Beach Bar
Open daily.



BEACHES AND POOLS

Chilling on the shores in St Lucia sounds pretty dreamy, doesn't it? Plus, here, you and the fam will love the on-site water park with waterslides for all ages and a splash pad for your little ones. Go ahead, take the plunge.

SPORTS/ACTIVITIES

Water

  • Non-motorized watersports

Land
  • Fitness center


INTERNET

Complimentary Wi-Fi resort-wide. Also enjoy the convenience of unlimited long distance calls to North America and parts of Europe, in-suite Bluetooth audio stations and USB recharge outlets. Our free Royalton app offers an unlimited free calling plan from your mobile device while on our property.


SPA SERVICES

The Royal Spa at Royalton St Lucia offers a full-service spa.
  • Massages
  • Salon
  • Jacuzzi
  • Sauna & Steam Room


WEDDING SERVICES

Let the wedding planners at Royalton St Lucia make your destination wedding all that you dreamed about. Please contact the front desk directly for more details.

CHILD CARE

Clubhouse Kids Club is available for children 4-12 years old, where they can socialize and interact with the newest guests Max & Ruby™, play games, watch shows and play on the playground. Hangout Teens Club is available for teens ages 13-17, offering video games, billiards, ping pong and free Wi-Fi.

ADDITIONAL INFORMATION

Location
Royalton St Lucia is located approximately an hour and a half from Hewanorra International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel with the following exceptions:
A 4-night minimum stay is required for travel Dec 23, 2017-Jan 2, 2018, February 16-23, 2018, March 29-31, 2018.



All hours, fees, amenities, information and services are subject to change without notice.
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$150 Resort Credit More
5 days, 4 nights
Travel Dates 10/1 - 10/31
Starting at $1419 was $2319
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
Diamond Club More
5 days, 4 nights
Travel Dates 11/1 - 11/30
Starting at $1689 was $3099
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
$150 Resort Credit More
5 days, 4 nights
Travel Dates 11/26 - 12/22
Starting at $1489 was $2579
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
Junior Suite Ocean View More
6 days, 5 nights
Travel Dates 1/7 - 4/14
Starting at $2059 was $4539
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Junior Suite Ocean View More
6 days, 5 nights
Travel Dates 4/15 - 6/30
Starting at $1839 was $3609
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST