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Royalton Negril

Jamaica

Our Rating
4 Nights with Air from $1,029 All-Inclusive
Info Customer Reviews Questions & Answers

With reggae tunes setting the mood, this resort lands you in Negril Jamaica, known for the softest, whitest beaches, cry ... More

Customer Rating 9 Reviews
Value
 
3.7
Service
 
3.9
Beaches & Pools
 
4.3
Dining Options
 
4.4
Room Comfort
 
3.9
3.9 out of 5
"The resort is absolutely stunning from the moment you enter the lobby. It is huge. We stayed in building 1, which was diamond club. With diamond club, we had access to a bigger section of the beach, an..." – MelanieT
6 out of 9 (67%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
3.9
Beaches & Pools
 
4.3
Dining Options
 
4.4
Room Comfort
 
3.9
3.9 out of 5
"The resort is absolutely stunning from the moment you enter the lobby. It is huge. We stayed in building 1, which was diamond club. With diamond club, we had access to a bigger section of the beach, an..." – MelanieT
6 out of 9 (67%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 9 reviews. Sort by
February 6, 2018

Most of the staff go above and beyond friendly but the workers in the score bar are very rude and would not serve us very good and the lady when we would go up to the bar would ask us if we wanted another beer on the House I think she didn’t realize we paid $3.000 for the trip so there was no free beer as she put it at one time we were the only ones in there with 3 employees and they would not come up to the table and serve us we were playing cards and we were not being loud or disrespectful so we just went up and ordered ourselves not what I would expect from tha score All the other restaurants and bars were very good especially the pool bar with Celeon he went above and beyond


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Rio Hondo Texas
Age: 55-64
Travel: 1-2 trips/year

December 26, 2017
Horrible Customer Service

My experience at this resort was less than satisfactory. I've stayed at other resorts such as Secrets and Riu and this experience was by far the my worst vacation experience for customer service. During my stay, I had the following experiences: - When we checked in the resort, we were informed we were being upgraded to the Diamond Club, however, there would be no access to the services. When I asked how is this an upgrade? I was informed our room was located in the Diamond building which is the furthest building from the lobby. So we had to walk a mile to our room with no access to the Diamond Club service - this is no upgrade - I reported a non operational tv in my room everyday of my stay and it was never fixed. I mentioned to the housekeeper and front desk during my stay. - At check in, I explained my group was celebrating our birthdays and would like birthday banners on our doors. The banner was only placed on two of the three doors. - The air conditioning was out in one of our rooms. After calling 3 times for assistance, four hours later someone came to repair the system. - I made a reservation for the bellman to pick up our luggage 30 mins prior to our departure from the hotel. Twenty mins prior to departure there was no bellman and my group had to pull out luggage to lobby of the hotel. Which was a mile away from the Diamond Club building. Need less to say, the customer service has tremendous room for improvement. If you are looking for great customer service, I suggest you look for a better resort.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Ohio
Age: 35-44
Travel: 3-6 trips/year

November 16, 2017
Amazing vacation

This was my 1st trip to Jamaica so I was unsure what to expect. The Royalton Negril is absolutely gorgeous. We upgraded to the Diamond Club which has some great amenities. Upon arrival we were taken to the Diamond Club lounge where we sat in comfortable chairs and had a drink while they work on getting us checked in. One of the amenities of the Diamond Club is a butler we had Roy for most of our trip and he was great. He made sure we were taken care of and had no needs. He even had a hot bath drawn for us with flowers floating in it after a long day of hanging out at pool. We spent a lot of our time in the Diamond Club pool that has a swim-up bar. Arlene & Karheem were 2 of the best bartenders at that bar. They both had a wealth of information especially Jamaican history. They always greeted you with a smile and had your favorite drink ready. Jonathon kept the pool in pristine shape, always very clean and clear. Everton the fitness instructor had an amazing memory he was able to remember all of our names (up to 43 people) and tried to keep us active. (Sorry Everton we were on vacation) Another fun activity was bingo and movie trivia played at the swim-up bar the hosts’ Jevon & Zatar defiantly kept us entertained and gave out great prizes. If you want to book any excursion go to the Nexis booth at the hotel and ask for Roxann she will take care of everything for you. A couple of down falls I will mention is the power outages, the do happen we experienced it 5 times out of the 7 days but they were short never lasting more than 10 minutes. And our 1st room had no hot water in the shower but our butler Roy made sure to get us moved to a new room he even carried our luggage. The staff is top notch and made us feel welcome. When we had to leave it felt like we were leaving family. If we return to Jamaica we will positively stay at the Royalton again.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Ohio
Age: 45-54
Travel: 1-2 trips/year

September 22, 2017
Good value

Nice new resort in Negril . Restaurants were good , not excellent . Wine definitely on the lower end . Room Wifi was difficult to connect to No water sports were free . Beach narrow but pools very nice and employees all very good 4 star resort, not a 5.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: FL
Age: 55-64
Travel: 3-6 trips/year

Room Information

Royalton Negril features 407 ultra-modern rooms. Each room is air-conditioned and features a signature DreamBed™, exclusively designed for Royalton Luxury Resorts. You'll also enjoy high thread count sheets, private bath with a rain shower, deluxe amenities, satellite TV, Bluetooth audio station, USB re-charging station, mini-bar and so much more.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View Diamond Club
Hotel/Studio Unit Details

What's to Love

All-In Luxury® resort with exclusives like free Wi-Fi, a Dreambed™, reservation-free dining and more.

Basking in the sun on the soft white sands with your favorite beach read and a fruity cocktail.

Kids 4-12 will love the clubhouse with Max & Ruby™. Teens 13-17 even have their own place to hangout.

Rejuvenating at The Royal Spa with a rejuvenating menu of massages, body treatments, facials & hydrotherapy circuit.

 

What We'd Change

The commute to the resort from the airport is about 90 minutes, but the scenery on the way there is gorgeous, and once you arrive in Negril - you'll love it.
 

Why You Should Go

The drive from the airport is about 90 minutes, but seriously worth it when you arrive.

Diamond Club™ gets you upgrades like butler service, private lounge and private beach area.

Your football team playing? Ask about Sports Event Guarantee™ - see if they can hook you up.

Concierge service is 24/7. If you need something at 2 a.m., just ask.

The Dreambed™ has high thread-count sheets. Melt.

Available Amenities

  • Beach
  • Business Center ($)
  • Children's Activities
  • Daily Maid Service
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Pool Bar
  • 8 Bars/Lounges
  • 8 Restaurants
  • Teen Club
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Tour and Island Information
  • Swimming Pool


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Hiking/Biking Trails
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Royalton Negril

Norman Manley Blvd

temp 1-876-632-7401

Hotel Description

Royalton Negril: All-In Luxury Where The Sunsets Dazzle

With reggae tunes setting the mood, this resort lands you in Negril Jamaica, known for the softest, whitest beaches, crystal blue waters and near perfect weather. Plus, the All-In Luxury® exclusives set Royalton Negril apart with hassle-free dining, clubs for kids aged 4-12 and teens 13-17, All-in Connectivity™ with resort wide Wi-Fi, and signature Dreambeds™ made especially for Royalton Luxury Resorts. A little tip from us - make sure your phones are charged up to grab some serious snaps of the sunsets. Truly epic, mon.



DINING

You'll dine on a feast of flavors - from Italian favorites to a steaks made to your liking, to a buffet featuring delectable delights from around the world. Here, you'll find it all. Unlimited, reservation-free dining also includes Teppanyaki tables (fun for groups) and you can always stay in for the night and order room service - it's available 24-hours a day.

Gourmet Marche
Type:
International Buffet
Hours: Open daily.
Description: Discover the freshest local ingredients and enjoy a wide selection local and international flavors, also offering fresh fruit juices, a special kids buffet area and healthy options.

Zen
Type:
Teppanyaki
Hours: Open daily dinner.
Description: Be delighted by the flavor and technique of masterfully prepared Teppanyaki right before your eyes.
Dress code: Evening casual for dinner.

Grazie Italian Trattoria
Type:
Italian
Hours: Open for lunch and late snacks.
Description: Enjoy a wide range of Italian cuisine at this delicious trattoria.

Hunter Steakhouse
Type:
Steakhouse
Hours: Open daily dinner.
Description: Watch chefs in the open kitchen as they perfectly prepare your steak.

Score
Type:
Score Sports Bar & Lounge
Hours: Open daily.
Description: In a casual atmosphere featuring an ever-evolving menu of grilled specialties for a comfortable and familiar meal.

OPA!
Type:
Mediterranean
Hours: Open daily.
Description: Taste the culinary treasures of the Mediterranean at this stylish and modern restaurant with artfully prepared dishes.

Calypso
Type:
West Indies
Hours: Open daily.
Description: Taste the culinary treasures of the West Indies at this stylish and modern restaurant with artfully prepared dishes.

Jerk Hut
Type:
Jamaican
Hours: Open daily.
Description: Choose from a selection of meats each prepared in authentic jerk spice for a refined island-style snacking experience.

Caffe Lounge
Type:
Pastry Shop
Hours: Open daily.
Description: Enjoy fresh oven baked breads, pastries, cakes and ice-cream, and delicious cappuccinos and espressos made-to-order.

Armadillo
Type:
Tex-Mex Cuisine
Hours: Open daily.
Description: This fusion restaurant provides the perfect setting to enjoy authentic favourites like sizzling fajitas, fresh grilled seafood and delectable hickory smoked meats.

C/X Culinary
Type:
Chef's Table
Hours: Open daily. *Not a part of all-inclusive.
Description: Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.

All hours are subject to change.



BARS/NIGHTLIFE

Specialty cocktails, international and local brand liquors, beer and house wines are all unlimited. If you want to catch your favorite sporting event, the resort offers Sports Event Guarantee™. We raise our Red Stripe to you.

Lobby Bar
Open daily.

Score Sports Bar
Open daily.

Sands Beach Bar
Open daily.

Martini Mix
Open daily.

Dips Swim-up Bar
Open daily.

XS Disco Bar
Open daily.

Diamond Club Lounge
Open daily.

Diamond Club Beach Bar
Open daily.



BEACHES AND POOLS

Negril is known for its breathtaking beaches, clear aquamarine waters and glowing sunsets. You'll be dazzled the moment your flip-flops hit the sands. For those wanting to dip into the pool, find your lounger and plan to escape to your dreamiest state.

SPORTS/ACTIVITIES

Water

  • Non-motorized watersports

Land
  • Fitness center


INTERNET

Complimentary Wi-Fi resort-wide. Also enjoy the convenience of unlimited long distance calls to North America and parts of Europe, in-suite Bluetooth audio stations and USB recharge outlets. Our free Royalton app offers an unlimited free calling plan from your mobile device while on our property.


SPA SERVICES

The Royal Spa at Royalton Negril offers a full-service spa.
  • Massages
  • Salon
  • Jacuzzi
  • Sauna & Steam Room


WEDDING SERVICES

Let the wedding planners at Royalton Negril make your destination wedding all that you dreamed about. Please contact the front desk directly for more details.

CHILD CARE

Clubhouse Kids Club is available for children 4-12 years old, where they can socialize and interact with the newest guests Max & Ruby™, play games, watch shows and play on the playground. Hangout Teens Club is available for teens ages 13-17, offering video games, billiards, ping pong and free Wi-Fi.

ADDITIONAL INFORMATION

Location
Royalton Negril is about 90 minutes from Sangster International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel with the following exceptions:
A 4-night minimum stay is required for travel Dec 23, 2017-Jan 2, 2018, Feb 16, 2018-Feb 23, 2018, and March 29-March 31, 2018.



All hours, fees, amenities, information and services are subject to change without notice.
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$150 Resort Credit More
5 days, 4 nights
Travel Dates 4/15 - 7/31
Starting at $1029 was $1309
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$150 Resort Credit More
6 days, 5 nights
Travel Dates 2/17 - 4/14
Starting at $1319 was $1879
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Jamaica Resorts