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TRS Yucatan Hotel - Adults-Only (The Royal Suites Yucatan)

Mexico - Riviera Maya

Our Rating
1-833-497-2371
4 Nights with Air from $729 All-Inclusive
Info Customer Reviews Questions & Answers

Beach Citizens, you're going to be rocked when you experience this Yucatan Gem. Here, you'll be nestled into the exclusi ... More

Customer Rating 86 Reviews
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.6 out of 5
"First thing you will notice in The Palladium Resort is the Beauty and cleanliness of the resort grounds and landscaping..!! There are many quiet waterways separating all of the resort areas with small ..." – KevinandAudrey
89 out of 99 (90%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.6 out of 5
"First thing you will notice in The Palladium Resort is the Beauty and cleanliness of the resort grounds and landscaping..!! There are many quiet waterways separating all of the resort areas with small ..." – KevinandAudrey
89 out of 99 (90%) customers would recommend this product to a friend.
Plenty of these crawling around. But didn't bother anyone. Jr suite Salt pool TRS Infiniti pool view View from the Saltwater Pool Cabana Room Pool area Royal suites private pool Coconut shrimp @ Helios Pre-Cabaret Show Helios private beach for guests of the Royal Suites Amazing saltwater pool overlooking ocean The beach pool located on patio of royal junior suite
All Customer Reviews
1-4 of 86 reviews. Sort by
May 30, 2018
Not what I was hoping for

This is a beautiful resort. It’s very large, with several different hotel lobbies and areas. Getting around by chauffeured golf carts was easy and really the only way to do it. The grounds are stunning and you will see lots of southern Mexico wildlife. The hotel we were in had several negative issues. The foremost one was that upon arrival you are assigned a butler who shows you around your room, tells you about the restaurants, their hours, and how to make reservations, explains the A/C system, the room service available, the pool and bar hours, the telephone system ( no printed directory card in the room), and, in our case, how the hot tub on our balcony works. Our butler never showed up. In fact, for the first three and a half days of our seven day trip, the butler wasn’t even at his desk once. We told the front desk; we told a restaurant manager; we told the front desk again, and again, and AGAIN. We ordered room service for dinner twice because we were told that you must have your butler make restaurant reservations for you if you wanted to eat in any of the restaurants on site. I finally emailed the corporate offices of the Palladium Hotels. I chatted with a representative who assured me that he would call our hotel and get us some assistance. Nothing happened until a full day later, when I finally saw our butler at his desk. No one had sought us out, we had to find them. I explained that we had been basically on our own and had not had the resort experience we had hoped and paid for. He didn't apologize, he only offered to make us a dinner reservation for the next night. We had an air conditioning issue in our room. It was not cooling. The butler arranged for a maintenance Manto work on it. He came while we were in our room and worked for a while. It wasn't fixed. Our room remained very warm and still for the duration of our trip. The food was wonderful in the restaurants. The wine was from Spain and was good, but all bar drinks tasted like they were made with fairly cheap liquor. Unlike other resorts, the poolside service was very intermittent and not at all reliable. 45 minutes between visits was the norm. The spa building was beautiful and the services were very nice. The jet bath didn't work in my body wrap package. No refund or concession was offered. There is a very small usable beach at this resort. It is a 50 wide stretch of sand at the very far end of the resort property. A bridal party was taking photos there when we visited and there really was no good place to get into the water. The rest of the length of the property is bordered by a rocky wall along the entire beach, with no access to the water. Overall, despite the beauty of the grounds, I won't return to this resort. We were on our own, with no assistance.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: San Antonio, Tx
Age: 55-64
Travel: 1-2 trips/year

May 20, 2018
Views are amazing

You won’t gwt. Better view at this location. It is very relaxing and the overall experience was awesome. The only negative was that the day we were leaving, our plane didn’t leave the airport till 12/20 and our transportation picked us up at 6:50 am. We spent over 5 hours at the airport. I would get private transportation to and from the airport.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Texas
Age: 35-44
Travel: 1-2 trips/year

May 8, 2018
10 outta 10!!!

This place was GORGEOUS! From the moment we checked in to the moment we checked out it was pure magic. The TRS staff was VERY friendly, helpful and courteous. We came to celebrate a birthday and they went above and beyond our expectations for making our trip special. From a cake waiting for us in our room to a round of Happy Birthday after our dinner that night. I loved the infinity pool, the salt water pool and of course the swim up bar. The beach was soooooo nice. Even the seaweed didn't get me down. The quality of the food was superb, every meal was delicious. I also loved how they was always multiple options for where to eat.(Although Helios was our all-time favorite) You just can't beat TRS! We will be back!

Amazing Helios
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: South Bend Indina
Age: 25-34
Travel: 1-2 trips/year

April 25, 2018
Exceeded expectations, highly recommend

Me and my boyfriend are in our late 20's and early 30's, and were looking for a relaxing getaway somewhere close to home but still out of the country. We decided on an All Inclusive resort in Mexico and are SO glad we picked TRS! As the description boasts, this place is magical. Upon arrive you are greeted with champagne and a hot towel, and given a nice welcome gift! Check in is easy, and the desk clerk explains to you how the resort works. TRS is in a complex with two other resorts, and is the only one that is adults only and is definitely the high luxary one. To get around you call a shuttle, or your can walk to get around anywhere (will take you about 20 minutes to get to the Colonial on the opposite end of the complex), but i suggest you take the shuttle. When we checked into our room after 4, we were greeted by our Butler, who shows you all the features of the room. The butler will also make dinner reservations for you and reserve a seat to the Cabaret which is a MUST SEE dinner and show. The butler can bring you anything you want from 7am to 11 pm. After that, if you are hungry you can order room service (even lobster) from your TV. Getting to the breakdown: Value - Great bang for your buck. Cost us about $1k a person for 4 days. Service - Impeccable. I couldn't believe how friendly and fun the staff were, and many of them remembered our names after just one meeting. We LOVED our butler Valeria and our Bar tenders at the pool (roman, luis, marko). Service at the restaurants was average considering its an all inclusive, although some meals too longer than others. Beach/Pool - We never made it to the beach cause it was so far away and we had so little time at the resort, but if we go again we will definitely check it out. We spent most of our time at the three tiered beautiful infinity pool, where if you get there early you can grab a cabana and stay all day! They also have a salt water pool that has real fish swimming around, but we only spent about 20 minutes there. Dining Options: Shout out to the incredible room service! Although it took about 45 minutes to be delivered, the room service offerings were very large, and you could get almost anything you wanted. Perfect after a night of drinking. or lazy breakfast in bed day (also loved seeing $0.00 Lobster tail as an option.) Room Comfort - We got the Junior suite with pool and we loved the room. The bed was comfy and came with different options of pillows (feather, memory foam, latex). The room is stocked with full size liquor bottles, beer, and wine. Amazing! The outdoor private infinity pool was amazing to hang out and have a drink in, although the jets would turn off every 3 minutes. I would also like to see more trees planted for privacy around the private pools. The final notes are if you are staying, do not miss the Cabaret show, and do check out the spa - TRS guests can use it for free! We had an absolute blast at TRS and will be back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Washington DC
Age: 25-34
Travel: 3-6 trips/year

Room Information

TRS Yucatan Hotel (Adults-Only) features 454 rooms in 13 villas with garden views. Amenities include a Jacuzzi, satellite TV, daily-refilled minibar, air-conditioning, Wi-Fi, 24-hour room service, pillow menu, aromatherapy menu and nightly turndown service.

Room Details

Royal Junior Suite
Hotel/Studio Unit Details

Royal Junior Suite Private Pool
Hotel/Studio Unit Details

Royal Suite
Hotel/Studio Unit Details

Royal Mayan Suite
Hotel/Studio Unit Details

Royal Suite Private Pool
Hotel/Studio Unit Details

What's to Love

It's all-inclusive, all-adult and all-aahsome - you'll feel like royalty the moment you arrive.

Zentropia Spa - waterfalls, vapor baths, hydromassage and couples' massage. Swoon.

Chilling at the Royal Beach Bar - travelers report that the service was off-the-charts.

The Butler service, 24-hour room service and two bars just for Royal Suites guests.

 

What We'd Change

It's a luxury hotel nestled within a big complex, but not to worry: there are golf carts to take you around.

 

Why You Should Go

It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.

The private pool with built-in Jacuzzi and wait service means you'll never be drink-less.

For those wanting to explore, the ancient ruins of Akumal are seven minutes away. Get your antiquity on.

On land, there's archery, shuffleboards, ping pong and more. Bring your A game, beach lovers.

Available Amenities

  • Tour Assistance
  • Beach
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Porter/Bellhop
  • Nightclub
  • ATM/Banking
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Travel Agency
  • Free Parking
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Game Room ($)
  • Wireless Internet in lobby
  • 18 Bars/Lounges
  • Banquet Facilities ($)
  • 18 Restaurants


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Horseback Riding
  • Mayan Ruins
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

TRS Yucatan Hotel - Adults-Only (The Royal Suites Yucatan)

Carretera Chetumal-Puerto Juarez Km 256-100, 77710 Municipio Solidaridad

+011 52 984 877 2100

Hotel Description

TRS Yucatan Hotel (Adults-Only): All-Inclusive, All-Adult & All-Aahsome

Beach Citizens, you're going to be rocked when you experience this Yucatan Gem. Here, you'll be nestled into the exclusive adults-only section of the resort where you can revel in the endless adult beverages, gourmet cuisine and VIP service. The butler service, here, is ready to pamper. Royal Room Service for breakfast is a must-nosh that includes everything from fresh pressed juices to seasonal fruit to pancakes & homemade muffins. At the sister resorts, there are more places to party and grub and water sports to dive into. Of course, we know you'll want to hit Zentropia Spa for royalty R & R. It's red-carpet treatment. And then some.

DINING

El Jardin Restaurant
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of TRS Yucatan Hotel (Adults-Only). Personalized service and featuring buffet or a la carte service.

Kabah
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of TRS Yucatan Hotel (Adults-Only). Personalized service and featuring buffet or a la carte service.

Steakhouse
Type: A la carte steakhouse
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte steakhouse.
Dress code: Shirts with sleeves are required.

Italian
Type: A la carte Italian
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte Italian.
Dress code: Shirts with sleeves are required.

French
Type: A la carte French
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte French.
Dress code: Shirts with sleeves are required.

Show Dinner
Type: A la carte
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte cuisine during the show.
Dress code: Shirts with sleeves are required.

You'll also get to eat & drink at the sister resorts: Grand Palladium Colonial, Grand Palladium Kantenah, & Grand Palladium White Sands.
Six buffet restaurants.
Thirteen a la carte restaurants.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Daily, 8am-midnight.

La Terraza Bar
Daily, 8am-midnight.

Las Rocas Bar
Daily, 10am-6pm.

You'll also get additional bars at the sister resorts: Grand Palladium Colonial, Grand Palladium Kantenah, & Grand Palladium White Sands.
Eight lobby bars.
Seven pool bars.
Three beach bars.



BEACHES AND POOLS

Get ready rock stars, this VIP beach area with Bali beds (where you'll never be empty-handed) has your name on it. There's a private pool for TRS Yucatan Hotel guests, and plenty of room to rest and relax in the sun. With the sister resorts near, you'll have a total of eight pools for chilling.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Snorkeling
  • Fishing
  • Windsurfing
  • Kayaks

Available for an additional charge:

  • Scuba
  • Deep sea fishing

Land

  • Fitness
  • Tennis
  • Basketball
  • Ping-pong
  • Archery
  • Shuffleboard
  • Beach volleyball
  • Soccer
  • Mini golf


INTERNET

Complimentary Wi-Fi is available.

SPA SERVICES

Zentropia Spa offers a wide range of relaxing treatments, including massages, body treatments, facials and salon services.



WEDDING/HONEYMOON

Wedding packages are available to make your day unforgettable. Contact the front desk for details.



CHILD CARE

TRS Yucatan Hotel is an adult-only resort.

ADDITIONAL INFORMATION

Location
TRS Yucatan Hotel (Adults-Only) is located on more than 300 acres of seafront property shared with four sister properties and just 20 minutes from Playa del Carmen and seven minutes from Akumal. Located 50 miles south of Cancun International Airport.

Check-In/Check-Out
Check-in 3pm. check-out noon.
Adults Only. Minimum age for check-in and stay is 18 yrs.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Sister Resort Privileges
You'll have access to Grand Palladium, Kantenah and Colonial.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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