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Royal Hideaway Playacar - Adults-Only All-Inclusive

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this idyllic, pris ... More

Customer Rating 114 Reviews
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.4
Room Comfort
 
4.6
4.5 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
110 out of 124 (89%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.4
Room Comfort
 
4.6
4.5 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
110 out of 124 (89%) customers would recommend this product to a friend.
Walking up to the pool zone Beautiful sunrise on our last day Beautiful beach! White sand beach and lovely palms. Sunrise from the Beach view from breakfast Our private dinner on the beach - what a lovely memory View from Main Pool fab beach View from the Pool Deck From My Balcony View standing in the infinity pool Poolside
All Customer Reviews
1-4 of 114 reviews. Sort by
July 17, 2019
Relaxed Vibe

My BFF was very pleased with my choice, that's the first thing that was important. BUT at checking in the receptionist tried to renege on our reservation. example: NO (2) queen size beds!! So we went thru that for about what seemed like 15 minuets. Finally they came up with our paid in full reservation as purchased. Other than that everything else about the Resort was wonderful. I think because it was an adult only resort with not much activity, AMSCOT was Never on the premises. So we had to make our pickup transportation with the hotel concierge which was not a problem after we figured out that AMSCOT wasn't coming at all. You can request that they spray your room for mosquitos after room service which we did, know one wants to be eaten alive because room service leaves the door open while cleaning.. But with that being the only (3) hiccups it was a really nice resort. Very Very Nice Staff. Impeccable


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Wesley Chapel FL
Age: 55-64
Travel: 1-2 trips/year

June 14, 2019
Could have been better.

Good things about the resort was the food was excellent, resort was small so everything was close by, the workout facilities were the best I’ve seen at a resort so far, and the relaxation pools were very nice. I have been to Mexico four times and have had a wonderful time each visit and this one wasn’t bad but could have been better. First after checking in and getting to the room I always like a cold drink well not so fast the the refrigerator didn’t work so they brought me another one that didn’t work so after the 2nd day I had to fix it. Second thing was after arriving they drained the infinity pool and started on repairs (I guess that stuff needs to be done but could we wait for off season?). Third thing was the service the last day we were there was awful (service was wonderful every day up to the last) and we were not the only ones complaining, you had to literally get in there way to get them to acknowledge you and get you a drink. Would like to give a thumbs up to Kevin because if it wasn’t for him it would have been worse.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Tennessee
Age: 45-54
Travel: 1-2 trips/year

May 5, 2019
Not as GREAT as it was

This was our 3rd trip to this resort and although still a peaceful and relaxing destination, there is a definite decrease in top-notch service. On Thursday morning, we woke up to a flooded room due to air conditioning issues and other than the normal cleanup, we were not provided with any efforts in apologizing or compensating for the loss of our morning plans (we were going to go to Cozumel for the day) or the inconvenience of not being able to use our room while cleanup was taking place. It was usual business and service as usual - nothing above or beyond the all inclusive services that we paid for. What I would once categorized as a 5 palm tree resort is now more of a 4 palm tree resort.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Connecticut
Age: 45-54
Travel: 1-2 trips/year

April 28, 2019
Great Value,food, and stay

Food was excellent. Lunches / breakfast where a bit repetitive, but dinners where GREAT. Rooms where very clean / luxurious. Staff was friendly. MARCO on event staff was great. Oscar waitstaff was the best. Pools where all great. The ocean had a bit of seaweed but it was cleaned up by mid morning. Drinks where good and strong.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Chicago, IL
Age: 25-34
Travel: 1-2 trips/year

Room Information

The exclusive Royal Hideaway Playacar - Adults-Only, All-Inclusive offers 200 elegantly-appointed guest accommodations with 24-hour room service. Mexican colonial style architecture adorns two-or three floor villas giving guests sheer privacy and exceptional intimacy throughout their stay.

Room Details

Luxury (LUX)
Hotel/Studio Unit Details

Luxury Royal View
Hotel/Studio Unit Details

Luxury Relax Pool
Hotel/Studio Unit Details

Luxury Sunrise
Hotel/Studio Unit Details

Sea View Suite
Hotel/Studio Unit Details

What's to Love

All-inclusive paradise that caters to adults-only. Prepare to be spoiled rotten.

Lounging on one of the prettiest beaches in Playa del Carmen - it's more than dreamy.

Six glorious pools where you get to work on your tan, sip fruity cocktails & chill.

The gorgeous tropical gardens, it's not overly crowded and service that's unbelievably good.

The Royal Hideaway Butler. Swoon.

 

What We'd Change

Families with kids under the age of 18 aren't stoked about the age policy, but the adult-only tranquility is part of the appeal for honeymooners.

 

Why You Should Go

A cool towel, glass of bubbly & the scent of fresh flowers take the edge off while you check in.

Activities galore await - cycling, shuffleboard, bocce ball, windsurfing, tennis, aerobics & more.

Ten minute massages by the pool (tips only) are totally worth it.

Stroll down La Quinta Avenida for awesome shopping and entertainment.

It's a member of The Leading Hotels of the World.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Ping Pong
  • Horseshoes
  • Bicycles
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 3 Bars/Lounges
  • Bocce Ball
  • Multilingual Staff
  • Catering
  • Snack Bar
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Flat Screen Television
  • Alarm Clock/Radio
  • Afternoon Tea
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fishing
  • Parasailing
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royal Hideaway Playacar - Adults-Only All-Inclusive

Lote Hotelero #6 Fracc

+52 984 873 4500

Hotel Description

Royal Hideaway Playacar - Adults-Only, All-Inclusive: Relaxing On Point

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this idyllic, pristine stretch of white sand. Located in beautiful Playa del Carmen, this beachy paradise will instantly brighten your mood not only with luxurious, world-class service, but also with a Royal Hideaway Butler. Six shimmering pools, a fab full-service spa and sumptuous cuisine also await. When you step onto these silky sands, get ready to indulge in a day of whatever your heart desires. It's dreamy, we know. Time to hit the beach, friends.

DINING

Six elegant, a la carte restaurants with sumptuous, signature cuisines like tasty Mexican, Caribbean, Italian, Asian and made-to-order dishes off the grill. If you want to splurge a little, and we think you will, reserve a spot at the "Chef's Table Experience" - you get to nosh on a 12+ course gourmet tasting menu (personally overseen by the Executive Chef himself) paired with the best wines. Delicioso. (Surcharges apply)

Las Ventas
Type:
International
Hours: Daily, 6pm-10pm
Description: A la carte restaurant serving an international menu sure to exceed your culinary expectations. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Chef's Table at Las Ventas
Type:
Tasting Menu
Hours: One seating, more information on arrival
Description: Unique dining experience, complete with a live video feed from the kitchen, offers guests the opportunity to interact with the resort's executive chef, Raul Vaquerizo and his team. Some of the delicacies are watermelon soup, shrimp tempura mushrooms and lobster gratin with parmesan aioli. Reservations are required and surcharges apply.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Palazzo
Type: Italian
Hours: Daily, 6pm-10pm
Description: Enjoy fine a la carte Italian cuisine and tempting regional delicacies. It boasts an elegant and charming atmosphere. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Club Royale
Type:
Dinner Show
Hours: Nights vary, more information on arrival
Description: Four-course dinner and show, 1 or 2 evenings per week. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Spices
Type:
Mexican
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily, 6pm-10pm
Description: Majestically overlooking the Caribbean sea, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from the a la carte menu. Reservations for dinner are required.
Dress code: No flip-flops or beachwear. Casual: Neckless t-shirts, jeans, shorts and casual or sporty footwear, both ladies and gentlemen are permitted.

Azia
Type: Asian
Hours: Daily, 6pm-10pm
Description: AAA Four Diamond restaurant offering gourmet specialties from the Far East with an emphasis on Japanese cuisine. The menu, designed and prepared by a team of culinary masters will amaze you with authentic Oriental favorites including Thai. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

The Grill
Type:
Grill
Hours: Daily, 6pm-10pm
Description: A la carte restaurant situated on the deck overlooking the water. Romantic al fresco dining with a chef's selection of grilled specialties. Reservations are required.
Dress code: No flip-flops or beachwear. Casual: Neckless T-shirts, jeans, shorts and casual or sporty footwear, both Ladies and Gentlemen, are permitted.

The Deck
Type: Snacks
Hours: Daily, 7am-6pm
Description: Located between the pool and the beach and featuring an array of finger foods, sandwiches, local favorites and cocktails.

Hours are subject to change.

BARS/NIGHTLIFE

You can grab a drink by the pool, at the beach, or when the sun starts to set, find a spot on the patio for live music with your libations. Salud.

Bar Allegria
Casually elegant bar. Daily, 6pm-1am.

Piano Bar
Located in Las Ventanas Restaurant. Daily, 6pm-11pm.

High Tea
Located in the lobby outside Las Ventanas Restaurant, including sparkling wine, international selection of coffee and tea and your choice of canapes, finger sandwiches and pastries. Daily, 4pm-6pm.



BEACHES AND POOLS

If the white, sugary sands and bright blue waves don't give you beach bliss, then dipping your toes into one of the six glistening pools is bound to make your day. Pull up a lounger - you've got some sunning to do.

SPORTS/ACTIVITIES

Water

  • Scuba clinics
  • Kayaking
  • Sailing
  • Aqua aerobics
  • Boogie boards

Land

  • Shuffleboard
  • Basketball
  • Bocce ball
  • Horseshoes
  • Table tennis
  • Bicycles
  • Tennis

Golf
Golf courses are available near Royal Hideaway Playacar Resort. Please contact the hotel directly for more information.



INTERNET

Wireless Internet in public areas of the resort is included in Royal Hideaway's all-inclusive package.

SPA SERVICES

The Royal Hideaway Spa is a full-service spa with highly trained staff (fees apply). Daily, 8am-8pm.
  • Massages
  • Body treatments
  • Wraps
  • Exfoliations
  • Aroma Reflexology
  • Facials

The spa also features a full-service beauty salon offering the following:

  • Manicures and pedicures
  • Hair care
  • Waxings


WEDDING SERVICES

Royal Hideaway Playacar offers wedding and renewal of vows packages, including an on-site wedding coordinator to arrange all the details for an additional charge.

Honeymoon
For an additional charge, a variety of honeymoon packages are also offered. For more information, please contact the resort directly.



CHILD CARE

This is an adult-only resort. Guests must be 18 years of age or older to stay at this resort.

ADDITIONAL INFORMATION

Location
Royal Hideaway Playacar - Adults-Only, All-Inclusive is a 45-minute drive from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Spring Break/Youth Policy
Individual student bookings are accepted. The minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit of $200 per person (cash or credit card) is required upon check-in at the resort.
Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

Resort Update
Please note, Royal Hideaway Playacar has advised that they are currently renovating their elevators. The elevator going to the Palazzo Restaurant will be closed for further notice. The Palazzo Restaurant can still be accessed by stairs.



All hours, fees, amenities, information and services are subject to change without notice.
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Resort Credit Discounts More
4 days, 3 nights
Travel Dates 7/21 - 8/18
Starting at $709 was $1389
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 8/19 - 10/31
Starting at $719 was $1529
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 11/1 - 12/22
Starting at $869 was $1649
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

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