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Royal Hideaway Playacar - Adults-Only All-Inclusive

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $919 All-Inclusive
Info Customer Reviews Questions & Answers

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this idyllic, pris ... More

Customer Rating 67 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
68 out of 73 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
68 out of 73 (93%) customers would recommend this product to a friend.
fab beach Beautiful sunrise on our last day View from Main Pool View from the Pool Deck View standing in the infinity pool Our private dinner on the beach - what a lovely memory Sunrise from the Beach view from breakfast From My Balcony
All Customer Reviews
1-4 of 67 reviews. Sort by
November 15, 2017
Better than expected

We have stayed at several all-inclusive resorts and expected this one to be much like others. But, we were surprised at this hotel from or very first impression. Registration was quick and the staff very welcoming. And it just got better. Food was excellent, especially in Palazzo. Our conciarige, Penelope, was wonderful. Service everywhere was great. We really felt that everyone was happy to help us. Grounds are beautiful. Beach is also beautiful. Drinks were also very good, premium brands. This hotel is not huge, so it is not a long walk to anywhere. We especially enjoyed the dinner show. We highly recommend this hotel.

Better than expected Better than expected
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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Top 1000 Contributor
From: Chillicothe, Ohio
Age: Over 65
Travel: 3-6 trips/year

November 12, 2017
10/10 Resort! Cant wait to go back

This resort is amazing and perfect for couple Location is in the center,not far from any famous excursion 15 mins to Rio Secreto and Xcaret,45 mins to Tulum and walking distance to 5ave. The hotel is very nice (Best property in the neighborhoods) very safe in private gate,very CLEAN they clean our room at least twice/day The food is AMAZING! and they have Best of the best STAFFS everyone work so hard with pure hospitality mind to make sure you have a great time Thank you very much! I can’t wait to go back 10/10 please go! You won’t be disappointed

10/10 Resort! Cant wait to go back
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Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York
Age: 25-34
Travel: 3-6 trips/year

September 14, 2017
25th Wedding Anniversary trip

When booking I read that you could call and make dinner reservations prior to arriving. I called the resort itself and at that time they said it had to be at least 7 days before arrival. I called 7 days before and then was told you couldn't do it over the phone it had to be by email and was given an email address which wound up not working, I had seen a Facebook page and messaged on the page what I was told and they told me that nothing could be reserved until arrival. At that time I was a little frustrated and was like everyone needs to get together and give out the same information I have talked to 3 different people and got 3 different answers. So the person through Facebook got all of my information and did get me a good email to our Villa concierge that we were going to be staying at and I emailed him and he promptly emailed me back and we got everything set up and he was very helpful. When we arrived to the resort as soon as you walk through the doors you are treated like royalty. Very friendly staff, clean spacious rooms, pools and beach area was immaculately kept, and our concierge William and all of the staff went above and beyond to make our stay perfect. On our anniversary after our couples massage (which was amazing in itself) we returned to our room with chocolate covered strawberries and happy anniversary written in chocolate and a bottle of wine chilling in our room. The food at all the restaurants was very delicious and the wait staff was very attentive. Will definitely be back. Our trip this time was only for 4 nights, our next trip will be for much longer.

25th Wedding Anniversary trip Beautiful sunrise on our last day
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Texas
Age: 35-44
Travel: 1-2 trips/year

September 14, 2017
Excellent all inclusive

I came to this resort with two girlfriends. It had excellent reviews and it lived up to its reputation. We loved the resort. I've been to quite a number of AI resorts and this one is absolutely top notch. The service from the staff is impeccable. The resort is the perfect size - 200 rooms. The beach was never crowded. Food options at the resort were of very high quality. No big buffets but all quality dining experiences with outstanding service. Bar options were varied with all top shelf liquor. This is not a party resort with loud crazy music. It is a low key resort and was everything I wanted it to be. I don't often return to resorts but I would honestly say this is a return resort and my two girlfriends agree with me in full!


1 of 2 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Huntington, VT
Age: 45-54

Room Information

The exclusive Royal Hideaway Playacar - Adults-Only, All-Inclusive offers 200 elegantly-appointed guest accommodations with 24-hour room service. Mexican colonial style architecture adorns two-or three floor villas giving guests sheer privacy and exceptional intimacy throughout their stay.

Room Details

Luxury (LUX)
Hotel/Studio Unit Details

Luxury Royal View (Available beginning 12/21/17)
Hotel/Studio Unit Details

Luxury Relax Pool (Available beginning 12/21/17)
Hotel/Studio Unit Details

Luxury Sunrise (Available beginning 12/21/17)
Hotel/Studio Unit Details

Sea View Suite (Available beginning 12/21/17)
Hotel/Studio Unit Details

Royal Casita (Available beginning 12/21/17)
Hotel/Studio Unit Details

What's to Love

All-inclusive paradise that caters to adults-only. Prepare to be spoiled rotten.

Lounging on one of the prettiest beaches in Playa del Carmen - it's more than dreamy.

Six glorious pools where you get to work on your tan, sip fruity cocktails & chill.

The gorgeous tropical gardens, it's not overly crowded and service that's unbelievably good.

The Royal Hideaway Butler. Swoon.

 

What We'd Change

Families with kids under the age of 18 aren't stoked about the age policy, but the adult-only tranquility is part of the appeal for honeymooners.

 

Why You Should Go

A cool towel, glass of bubbly & the scent of fresh flowers take the edge off while you check in.

Activities galore await - cycling, shuffleboard, bocce ball, windsurfing, tennis, aerobics & more.

Ten minute massages by the pool (tips only) are totally worth it.

Stroll down La Quinta Avenida for awesome shopping and entertainment.

It's a member of The Leading Hotels of the World.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Ping Pong
  • Horseshoes
  • Bicycles
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 3 Bars/Lounges
  • Bocce Ball
  • 8 Restaurants
  • Multilingual Staff
  • Catering
  • Snack Bar
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Business Services ($)
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Flat Screen Television
  • Alarm Clock/Radio
  • Afternoon Tea
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fishing
  • Parasailing
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royal Hideaway Playacar - Adults-Only All-Inclusive

Lote Hotelero #6 Fracc

+52 984 873 4500

Hotel Description

Royal Hideaway Playacar - Adults-Only, All-Inclusive: Relaxing On Point

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this idyllic, pristine stretch of white sand. Located in beautiful Playa del Carmen, this beachy paradise will instantly brighten your mood not only with luxurious, world-class service, but also with a Royal Hideaway Butler. Six shimmering pools, a fab full-service spa and sumptuous cuisine also await. When you step onto these silky sands, get ready to indulge in a day of whatever your heart desires. It's dreamy, we know. Time to hit the beach, friends.

DINING

Six elegant, a la carte restaurants with sumptuous, signature cuisines like tasty Mexican, Caribbean, Italian, Asian and made-to-order dishes off the grill. If you want to splurge a little, and we think you will, reserve a spot at the "Chef's Table Experience" - you get to nosh on a 12+ course gourmet tasting menu (personally overseen by the Executive Chef himself) paired with the best wines. Delicioso.

Las Ventanas
Type:
International
Hours: Daily, 7:30pm-10pm
Description: A la carte restaurant serving an international menu sure to exceed your culinary expectations. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Chef's Table at Las Ventanas
Type:
Tasting Menu
Hours: One seating at 7:30pm
Description: Unique dining experience, complete with a live video feed from the kitchen, offers guests the opportunity to interact with the resort's executive chef, Raul Vaquerizo and his team. Some of the delicacies are watermelon soup, shrimp tempura mushrooms and lobster gratin with parmesan aioli. In addition, wine pairing is also available to ensure that each dish is perfectly paired. Raul Vaquerizo was named one of the top eight chefs in Mexico for 2008 and Top Chef of the Year Cocinero del Ano in the state of Quintana Roo. Reservations are required. Surcharges apply.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Palazzo
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: Enjoy fine a la carte Italian cuisine and tempting regional delicacies. It boasts an elegant and charming atmosphere. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Club Royale
Type:
Dinner Show
Hours: Nights vary, one seating at 7:30pm
Description: Four-course dinner and show, 1 or 2 evenings per week. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Spices
Type:
Mexican
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily, 6pm-10:30pm
Description: Majestically overlooking the Caribbean sea, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from the a la carte menu. Reservations for dinner are required.
Dress code: No flip-flops or beachwear.

Azia
Type: Asian
Hours: Daily, 6pm-10:30pm
Description: AAA Four Diamond restaurant offering gourmet specialties from the Far East with an emphasis on Japanese cuisine. The menu, designed and prepared by a team of culinary masters will amaze you with authentic Oriental favorites including Thai. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

The Grill
Type:
Grill
Hours: Daily, 7pm-10pm
Description: A la carte restaurant situated on the deck overlooking the water. Romantic al fresco dining with a chef's selection of grilled specialties. Reservations are required.
Dress code: No flip-flops or beachwear.

The Deck
Type: Snacks
Hours: Daily, 11am-6pm
Description: Located between the pool and the beach and featuring an array of finger foods, sandwiches, local favorites and cocktails.

Hours are subject to change.

BARS/NIGHTLIFE

You can grab a drink by the pool, at the beach, or when the sun starts to set, find a spot on the patio for live music with your libations. Salud.

Bar Allegria
Casually elegant bar. Daily, 6pm-1am.

Piano Bar
Located in Las Ventanas Restaurant. Daily, 6pm-11pm.

High Tea
Located in the lobby outside Las Ventanas Restaurant, including sparkling wine, international selection of coffee and tea and your choice of canapes, finger sandwiches and pastries. Daily, 4pm-6pm.



BEACHES AND POOLS

If the white, sugary sands and bright blue waves don't give you beach bliss, then dipping your toes into one of the six glistening pools is bound to make your day. Pull up a lounger - you've got some sunning to do.

SPORTS/ACTIVITIES

Water

  • Scuba clinics
  • Kayaking
  • Sailing
  • Windsurfing
  • Aqua aerobics
  • Boogie boards

Land

  • Shuffleboard
  • Basketball
  • Bocce ball
  • Horseshoes
  • Table tennis
  • Bicycles
  • Tennis

Golf
Golf courses are available near Royal Hideaway Playacar Resort. Please contact the hotel directly for more information.



INTERNET

Wireless Internet in public areas of the resort is included in Royal Hideaway's all-inclusive package.

SPA SERVICES

The Royal Hideaway Spa is a full-service spa with highly trained staff (fees apply). Daily, 8am-8pm.
  • Massages
  • Body treatments
  • Wraps
  • Exfoliations
  • Reflexology
  • Facials

The spa also features a full-service beauty salon offering the following:

  • Manicures and pedicures
  • Hair care
  • Waxings


WEDDING SERVICES

Royal Hideaway Playacar offers wedding and renewal of vows packages, including an on-site wedding coordinator to arrange all the details for an additional charge.

Honeymoon
For an additional charge, a variety of honeymoon packages are also offered. For more information, please contact the resort directly.



CHILD CARE

This is an adult-only resort. Guests must be 18 years of age or older to stay at this resort.

ADDITIONAL INFORMATION

Location
Royal Hideaway Playacar - Adults-Only, All-Inclusive is a 45-minute drive from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel all year with the following exception:
A 7-night minimum stay is required for travel Dec 26, 2017-Jan 3, 2018.

Spring Break/Youth Policy
Individual student bookings are accepted. The minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit of $200 per person (cash or credit card) is required upon check-in at the resort.
Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/9 - 4/30
Starting at $919 was $2229
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Starting at $1339 was $1839
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5 days, 4 nights
Travel Dates 5/1 - 7/30
Starting at $1739 was $1959
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