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Royal Hideaway Playacar - Adults-Only All-Inclusive

Mexico - Riviera Maya

Our Rating
1-833-531-2710
4 Nights with Air from $729 All-Inclusive
Info Customer Reviews Questions & Answers

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this idyllic, pris ... More

Customer Rating 97 Reviews
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.4
Room Comfort
 
4.6
4.6 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
96 out of 105 (91%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.4
Room Comfort
 
4.6
4.6 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
96 out of 105 (91%) customers would recommend this product to a friend.
Walking up to the pool zone Beautiful sunrise on our last day Beautiful beach! White sand beach and lovely palms. Sunrise from the Beach view from breakfast Our private dinner on the beach - what a lovely memory View from Main Pool fab beach View from the Pool Deck From My Balcony View standing in the infinity pool Poolside
All Customer Reviews
1-4 of 97 reviews. Sort by
July 7, 2018
Anniversary in Playacar

Good resort, very nice and clean. A lot of activities to do without going outside of the resort. Friendly people helping you to have a great experience. Don't like the fact that it is only one restaurant with informal dressing to have dinner. Algae was the cause that ruined our vacation. Due the major amount of algae around the beach, we can enjoy a time in the salty water during our 8 days in the resort. Next time we need to check for this situation before planning.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Saint Paul ,Minnesota
Age: 45-54
Travel: 1-2 trips/year

July 5, 2018
Disappointed

The resort is absolutely beautiful and well landscaped. The staff is friendly and available to assist you with your needs. The staff did not appear to be understaffed with plenty of individuals working on improvements. Dining is at several locations with different themes. I have visited the area at numerous resorts and am accustom with the different in food options and taste. The third morning at the resort I became very sick at the stomach and not able to properly eat for three days. The first day I could not leave the room and the second only a couple of times.Both my wife and myself became ill. We sat with two other couples and they experienced the same sickness. The first night we ate at the hibachi grill. We did receive a very nice apology from food service management the last day at the resort but lost the entire experience we expect when at a well respected resort. The beach was awfull with four feet of seaweed rotting at the beach when we arrived. They did hire a couple of guys to remove the seaweed and place unground in the sand.They did the best they could but the seaweed just keeps coming in. You will also need to get up early the reserve a place at the pool since they are limited spots with most people going to the pool since the beach has the seaweed. I did ask for the manger to contact me about the experience but did not hear back from her. The concier was great and the room was always taken care of very well.


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Overall Rating: 2
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: Texas
Age: 55-64
Travel: 3-6 trips/year

July 4, 2018
Paradise found

Room and service amazing. Pools were wonderful. Beach was messed up with seaweed and algae the whole time so we just stayed with the pools which was great. All but one restaurant were great. Service and food were above average. Spice was the best. Shows were ok but all lip sinked. I would recommend that the hotel build a pier that would allow guests to get out to the clear water when the beach is covered with seaweed and algae. Overall it was a wonderfull experience and a great value.

Paradise found Paradise found
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: New Orleans, LA
Age: Over 65
Travel: 3-6 trips/year

June 21, 2018
Beautiful Beach Resort

This place was very beautiful. The resort was small which is exactly what we wanted. Very relaxing adults only all inclusive! It was great to sit by the pool, being waited on by very nice and quick bar service, without any little kids running around. Very quiet and romantic. Love it!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Frisco, Tx
Age: 55-64
Travel: 1-2 trips/year

Room Information

The exclusive Royal Hideaway Playacar - Adults-Only, All-Inclusive offers 200 elegantly-appointed guest accommodations with 24-hour room service. Mexican colonial style architecture adorns two-or three floor villas giving guests sheer privacy and exceptional intimacy throughout their stay.

Room Details

Luxury (LUX)
Hotel/Studio Unit Details

Luxury Royal View
Hotel/Studio Unit Details

Luxury Relax Pool
Hotel/Studio Unit Details

Luxury Sunrise
Hotel/Studio Unit Details

Sea View Suite
Hotel/Studio Unit Details

Royal Casita (Available until 12/21/18)
Hotel/Studio Unit Details

What's to Love

All-inclusive paradise that caters to adults-only. Prepare to be spoiled rotten.

Lounging on one of the prettiest beaches in Playa del Carmen - it's more than dreamy.

Six glorious pools where you get to work on your tan, sip fruity cocktails & chill.

The gorgeous tropical gardens, it's not overly crowded and service that's unbelievably good.

The Royal Hideaway Butler. Swoon.

 

What We'd Change

Families with kids under the age of 18 aren't stoked about the age policy, but the adult-only tranquility is part of the appeal for honeymooners.

 

Why You Should Go

A cool towel, glass of bubbly & the scent of fresh flowers take the edge off while you check in.

Activities galore await - cycling, shuffleboard, bocce ball, windsurfing, tennis, aerobics & more.

Ten minute massages by the pool (tips only) are totally worth it.

Stroll down La Quinta Avenida for awesome shopping and entertainment.

It's a member of The Leading Hotels of the World.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Ping Pong
  • Horseshoes
  • Bicycles
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 3 Bars/Lounges
  • Bocce Ball
  • Multilingual Staff
  • Catering
  • Snack Bar
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Flat Screen Television
  • Alarm Clock/Radio
  • Afternoon Tea
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fishing
  • Parasailing
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royal Hideaway Playacar - Adults-Only All-Inclusive

Lote Hotelero #6 Fracc

+52 984 873 4500

Hotel Description

Royal Hideaway Playacar - Adults-Only, All-Inclusive: Relaxing On Point

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this idyllic, pristine stretch of white sand. Located in beautiful Playa del Carmen, this beachy paradise will instantly brighten your mood not only with luxurious, world-class service, but also with a Royal Hideaway Butler. Six shimmering pools, a fab full-service spa and sumptuous cuisine also await. When you step onto these silky sands, get ready to indulge in a day of whatever your heart desires. It's dreamy, we know. Time to hit the beach, friends.

DINING

Six elegant, a la carte restaurants with sumptuous, signature cuisines like tasty Mexican, Caribbean, Italian, Asian and made-to-order dishes off the grill. If you want to splurge a little, and we think you will, reserve a spot at the "Chef's Table Experience" - you get to nosh on a 12+ course gourmet tasting menu (personally overseen by the Executive Chef himself) paired with the best wines. Delicioso. (Surcharges apply)

Las Ventas
Type:
International
Hours: Daily, 6pm-10pm
Description: A la carte restaurant serving an international menu sure to exceed your culinary expectations. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Chef's Table at Las Ventas
Type:
Tasting Menu
Hours: One seating, more information on arrival
Description: Unique dining experience, complete with a live video feed from the kitchen, offers guests the opportunity to interact with the resort's executive chef, Raul Vaquerizo and his team. Some of the delicacies are watermelon soup, shrimp tempura mushrooms and lobster gratin with parmesan aioli. Reservations are required and surcharges apply.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Palazzo
Type: Italian
Hours: Daily, 6pm-10pm
Description: Enjoy fine a la carte Italian cuisine and tempting regional delicacies. It boasts an elegant and charming atmosphere. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Club Royale
Type:
Dinner Show
Hours: Nights vary, more information on arrival
Description: Four-course dinner and show, 1 or 2 evenings per week. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Spices
Type:
Mexican
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily, 6pm-10pm
Description: Majestically overlooking the Caribbean sea, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from the a la carte menu. Reservations for dinner are required.
Dress code: No flip-flops or beachwear. Casual: Neckless t-shirts, jeans, shorts and casual or sporty footwear, both ladies and gentlemen are permitted.

Azia
Type: Asian
Hours: Daily, 6pm-10pm
Description: AAA Four Diamond restaurant offering gourmet specialties from the Far East with an emphasis on Japanese cuisine. The menu, designed and prepared by a team of culinary masters will amaze you with authentic Oriental favorites including Thai. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

The Grill
Type:
Grill
Hours: Daily, 6pm-10pm
Description: A la carte restaurant situated on the deck overlooking the water. Romantic al fresco dining with a chef's selection of grilled specialties. Reservations are required.
Dress code: No flip-flops or beachwear. Casual: Neckless T-shirts, jeans, shorts and casual or sporty footwear, both Ladies and Gentlemen, are permitted.

The Deck
Type: Snacks
Hours: Daily, 7am-6pm
Description: Located between the pool and the beach and featuring an array of finger foods, sandwiches, local favorites and cocktails.

Hours are subject to change.

BARS/NIGHTLIFE

You can grab a drink by the pool, at the beach, or when the sun starts to set, find a spot on the patio for live music with your libations. Salud.

Bar Allegria
Casually elegant bar. Daily, 6pm-1am.

Piano Bar
Located in Las Ventanas Restaurant. Daily, 6pm-11pm.

High Tea
Located in the lobby outside Las Ventanas Restaurant, including sparkling wine, international selection of coffee and tea and your choice of canapes, finger sandwiches and pastries. Daily, 4pm-6pm.



BEACHES AND POOLS

If the white, sugary sands and bright blue waves don't give you beach bliss, then dipping your toes into one of the six glistening pools is bound to make your day. Pull up a lounger - you've got some sunning to do.

SPORTS/ACTIVITIES

Water

  • Scuba clinics
  • Kayaking
  • Sailing
  • Aqua aerobics
  • Boogie boards

Land

  • Shuffleboard
  • Basketball
  • Bocce ball
  • Horseshoes
  • Table tennis
  • Bicycles
  • Tennis

Golf
Golf courses are available near Royal Hideaway Playacar Resort. Please contact the hotel directly for more information.



INTERNET

Wireless Internet in public areas of the resort is included in Royal Hideaway's all-inclusive package.

SPA SERVICES

The Royal Hideaway Spa is a full-service spa with highly trained staff (fees apply). Daily, 8am-8pm.
  • Massages
  • Body treatments
  • Wraps
  • Exfoliations
  • Aroma Reflexology
  • Facials

The spa also features a full-service beauty salon offering the following:

  • Manicures and pedicures
  • Hair care
  • Waxings


WEDDING SERVICES

Royal Hideaway Playacar offers wedding and renewal of vows packages, including an on-site wedding coordinator to arrange all the details for an additional charge.

Honeymoon
For an additional charge, a variety of honeymoon packages are also offered. For more information, please contact the resort directly.



CHILD CARE

This is an adult-only resort. Guests must be 18 years of age or older to stay at this resort.

ADDITIONAL INFORMATION

Location
Royal Hideaway Playacar - Adults-Only, All-Inclusive is a 45-minute drive from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Spring Break/Youth Policy
Individual student bookings are accepted. The minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit of $200 per person (cash or credit card) is required upon check-in at the resort.
Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
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Resort Credit Discounts More
5 days, 4 nights
Travel Dates 8/6 - 10/31
Starting at $729 was $1469
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
Resort Credits Discounts More
5 days, 4 nights
Travel Dates 11/1 - 12/20
Starting at $849 was $1529
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!

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