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Royal Hideaway Playacar - Adults-Only All-Inclusive

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $849 All-Inclusive
Info Customer Reviews Questions & Answers

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this beachy paradi ... More

Customer Rating 65 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.6
4.7 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
66 out of 71 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.6
4.7 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
66 out of 71 (93%) customers would recommend this product to a friend.
fab beach Beautiful sunrise on our last day View from Main Pool View from the Pool Deck View standing in the infinity pool Our private dinner on the beach - what a lovely memory Sunrise from the Beach view from breakfast From My Balcony
All Customer Reviews
1-4 of 65 reviews. Sort by
September 14, 2017
25th Wedding Anniversary trip

When booking I read that you could call and make dinner reservations prior to arriving. I called the resort itself and at that time they said it had to be at least 7 days before arrival. I called 7 days before and then was told you couldn't do it over the phone it had to be by email and was given an email address which wound up not working, I had seen a Facebook page and messaged on the page what I was told and they told me that nothing could be reserved until arrival. At that time I was a little frustrated and was like everyone needs to get together and give out the same information I have talked to 3 different people and got 3 different answers. So the person through Facebook got all of my information and did get me a good email to our Villa concierge that we were going to be staying at and I emailed him and he promptly emailed me back and we got everything set up and he was very helpful. When we arrived to the resort as soon as you walk through the doors you are treated like royalty. Very friendly staff, clean spacious rooms, pools and beach area was immaculately kept, and our concierge William and all of the staff went above and beyond to make our stay perfect. On our anniversary after our couples massage (which was amazing in itself) we returned to our room with chocolate covered strawberries and happy anniversary written in chocolate and a bottle of wine chilling in our room. The food at all the restaurants was very delicious and the wait staff was very attentive. Will definitely be back. Our trip this time was only for 4 nights, our next trip will be for much longer.

25th Wedding Anniversary trip Beautiful sunrise on our last day
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Texas
Age: 35-44
Travel: 1-2 trips/year

September 14, 2017
Excellent all inclusive

I came to this resort with two girlfriends. It had excellent reviews and it lived up to its reputation. We loved the resort. I've been to quite a number of AI resorts and this one is absolutely top notch. The service from the staff is impeccable. The resort is the perfect size - 200 rooms. The beach was never crowded. Food options at the resort were of very high quality. No big buffets but all quality dining experiences with outstanding service. Bar options were varied with all top shelf liquor. This is not a party resort with loud crazy music. It is a low key resort and was everything I wanted it to be. I don't often return to resorts but I would honestly say this is a return resort and my two girlfriends agree with me in full!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Huntington, VT
Age: 45-54

August 31, 2017
Wonderful Resort

This was our first trip to Mexico and I chose Royal Hideaway based on the great reviews from other travelers. The resort is truly beautiful and the pictures online are not doing it justice. The grounds of the hotel are incredibly scenic and it made us feel like we were in paradise. There is a little bit of wild life, lots of palm trees, man made creek crossing the grounds and multiple pools situated between the villas. The resort was extremely peaceful and a perfect spot if u are looking for a relaxing place. The staff was extraordinarly helpful and everyone showered us with attention. The beach is beautiful as well and the water was crystal clear. From the beach we walked to 5th Avenue (downtown playa del carmen) (about 30min walk). The hotel is within Playacar, which is an enclosed complex within Playa del Carmen that has a little mall, beautiful homes and Mayan ruins that one can walk to right outside of the hotel. I enjoyed that we were not confined to our resort, and could walk to many other very safe places. 5th avenue was a 30-45 min walk or a shor $7 cab ride. The food was excellent as well - restaurant style, not buffet, everything was freshly made and there was an emphasis on presentation. We used USA Transfers company to take us from airport to hotel and for a trip to Chichen Itza. That was another great pick. The only mistake of the trip was going to Cozumel. We found that place to be the definition of a tourist trap. We will be back to Playacar and the Royal Hideaway.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Charlotte, NC
Age: 35-44
Travel: 3-6 trips/year

August 23, 2017
Want to Relax? This is the PLACE!

We have been to Royal Hideaway twice now in less than a year. For us, it is the best relaxing resort we have been to so far. If you are looking for a college party scene, this is NOT the resort for you. All-Inclusive, Adults Only, no crying kids, just peace and relaxation! There is a reason why Royal Hideaway has a 75% return rate and we will be back again! The rooms are nice and roomy, but you are really only there to sleep. They did forget to leave wash cloths twice on this visit, but nothing really to complain about. The room is cleaned everyday. Suggestion on dining. Be sure to make your reservations for all the restaurants before you get to the resort. This ensures that you will get the reservation you would like. VERY IMPORTANT: There is a dress code for most of the restaurants. I usually take a casual pair of Dockers, two button down collared casual shirts and some slip on casual shoes. Easy and comfortable. We also try to do dinner one night in Playa Del Carmen off of 5th Street. All the pools are very nice throughout the resort. Be sure to get up early and reserve a spot at the main pool as they go quick. We always relax on the beach ourselves. The beach and ocean had a lot of seaweed this time due to the hurricane that had passed over a few days before we arrived. But the beach and water are usually pristine. We look forward to going back to Royal Hideaway again soon!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas, TX
Age: 45-54
Travel: 1-2 trips/year

Room Information

The exclusive Royal Hideaway Playacar - Adults-Only, All-Inclusive offers 200 elegantly-appointed guest accommodations. Mexican colonial style architecture adorns two-or three floor villas giving guests sheer privacy and exceptional intimacy throughout their stay.

Room Details

Luxury (LUX)
Hotel/Studio Unit Details

Luxury Royal View (Available beginning 12/21/17)
Hotel/Studio Unit Details

Luxury Relax Pool (Available beginning 12/21/17)
Hotel/Studio Unit Details

Luxury Sunrise (Available beginning 12/21/17)
Hotel/Studio Unit Details

Sea View Suite (Available beginning 12/21/17)
Hotel/Studio Unit Details

Royal Casita (Available beginning 12/21/17)
Hotel/Studio Unit Details

What's to Love

All-inclusive paradise that caters to adults-only. Prepare to be spoiled rotten.

Lounging on one of the prettiest beaches in Playa del Carmen - it's more than dreamy.

Six glorious pools where you get to work on your tan, sip fruity cocktails & chill.

The gorgeous tropical gardens, it's not overly crowded and service that's unbelievably good.

 

What We'd Change

Families with kids under the age of 18 aren't stoked about the age policy, but the adult-only tranquility is part of the appeal for honeymooners.

 

Why You Should Go

A cool towel, glass of bubbly & the scent of fresh flowers take the edge off while you check in.

Activities galore await - cycling, shuffleboard, bocce ball, windsurfing, tennis, aerobics & more.

Ten minute massages by the pool (tips only) is totally worth it.

Playa del Carmen's 5th Avenue with shops, restaurants & bars are within walking distance.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Ping Pong
  • Horseshoes
  • Bicycles
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 3 Bars/Lounges
  • Bocce Ball
  • 8 Restaurants
  • Multilingual Staff
  • Catering
  • Snack Bar
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Business Services ($)
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Flat Screen Television
  • Alarm Clock/Radio
  • Afternoon Tea
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fishing
  • Parasailing
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royal Hideaway Playacar - Adults-Only All-Inclusive

Lote Hotelero #6 Fracc

+52 984 873 4500

Hotel Description

Royal Hideaway Playacar - Adults-Only, All-Inclusive: Relaxing On Point

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this beachy paradise. Located in the beautiful Playa del Carmen, your mood will instantly brighten, especially when you step onto those silky sands and prepare for a day of whatever your heart desires. It's dreamy, we know. And we couldn't agree more. Time to hit the beach, friends.

DINING

Six elegant restaurants with signature cuisines like tasty Mexican, Caribbean, Italian, Asian and made-to-order dishes off the grill. If you want to splurge a little, and we think you will, reserve a spot at the "Chef's Table Experience" - you get to nosh on a 12+ course gourmet tasting menu paired with the best wines. Delicioso.

Las Ventanas
Type:
International
Hours: Daily, 7:30pm-10pm
Description: A la carte restaurant serving an international menu sure to exceed your culinary expectations. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Chef's Table at Las Ventanas
Type:
Tasting Menu
Hours: One seating at 7:30pm
Description: Unique dining experience, complete with a live video feed from the kitchen, offers guests the opportunity to interact with the resort's executive chef, Raul Vaquerizo and his team. Some of the delicacies are watermelon soup, shrimp tempura mushrooms and lobster gratin with parmesan aioli. In addition, wine pairing is also available to ensure that each dish is perfectly paired. Raul Vaquerizo was named one of the top eight chefs in Mexico for 2008 and Top Chef of the Year Cocinero del Ano in the state of Quintana Roo. Reservations are required. Surcharges apply.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Palazzo
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: Enjoy fine a la carte Italian cuisine and tempting regional delicacies. It boasts an elegant and charming atmosphere. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Club Royale
Type:
Dinner Show
Hours: Nights vary, one seating at 7:30pm
Description: Four-course dinner and show, 1 or 2 evenings per week. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Spices
Type:
Mexican
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily, 6pm-10:30pm
Description: Majestically overlooking the Caribbean sea, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from the a la carte menu. Reservations for dinner are required.
Dress code: No flip-flops or beachwear.

Azia
Type: Asian
Hours: Daily, 6pm-10:30pm
Description: AAA Four Diamond restaurant offering gourmet specialties from the Far East with an emphasis on Japanese cuisine. The menu, designed and prepared by a team of culinary masters will amaze you with authentic Oriental favorites including Thai. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

The Grill
Type:
Grill
Hours: Daily, 7pm-10pm
Description: A la carte restaurant situated on the deck overlooking the water. Romantic al fresco dining with a chef's selection of grilled specialties. Reservations are required.
Dress code: No flip-flops or beachwear.

The Deck
Type: Snacks
Hours: Daily, 11am-6pm
Description: Located between the pool and the beach and featuring an array of finger foods, sandwiches, local favorites and cocktails.

Hours are subject to change.

BARS/NIGHTLIFE

You can grab a drink by the pool, at the beach, or when the sun starts to set, find a spot on the patio for live music with your libations. Salud.

Bar Allegria
Casually elegant bar. Daily, 6pm-1am.

Piano Bar
Located in Las Ventanas Restaurant. Daily, 6pm-11pm.

High Tea
Located in the lobby outside Las Ventanas Restaurant, including sparkling wine, international selection of coffee and tea and your choice of canapes, finger sandwiches and pastries. Daily, 4pm-6pm.



BEACHES AND POOLS

If the white, sugary sands and bright blue waves don't give you beach bliss, then dipping your toes into one of the six pools is bound to make your day. Pull up a lounger - you've got some sunning to do.

SPORTS/ACTIVITIES

Water

  • Scuba clinics
  • Kayaking
  • Sailing
  • Windsurfing
  • Aqua aerobics
  • Boogie boards

Land

  • Shuffleboard
  • Basketball
  • Bocce ball
  • Horseshoes
  • Table tennis
  • Bicycles
  • Tennis

Golf
Golf courses are available near Royal Hideaway Playacar Resort. Please contact the hotel directly for more information.



INTERNET

Wireless Internet in public areas of the resort is included in Royal Hideaway's all-inclusive package.

SPA SERVICES

The Royal Hideaway Spa is a full-service spa with highly trained staff (fees apply). Daily, 8am-8pm.
  • Massages
  • Body treatments
  • Wraps
  • Exfoliations
  • Reflexology
  • Facials

The spa also features a full-service beauty salon offering the following:

  • Manicures and pedicures
  • Hair care
  • Waxings


WEDDING SERVICES

Royal Hideaway Playacar offers wedding and renewal of vows packages, including an on-site wedding coordinator to arrange all the details for an additional charge.

Honeymoon
For an additional charge, a variety of honeymoon packages are also offered. For more information, please contact the resort directly.



CHILD CARE

This is an adult-only resort. Guests must be 18 years of age or older to stay at this resort.

ADDITIONAL INFORMATION

Location
Royal Hideaway Playacar - Adults-Only, All-Inclusive is a 45-minute drive from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel all year with the following exception:
A 7-night minimum stay is required for travel Dec 26, 2017-Jan 3, 2018.

Spring Break/Youth Policy
Individual student bookings are accepted. The minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit of $200 per person (cash or credit card) is required upon check-in at the resort.
Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 10/22 - 12/20
Starting at $849 was $2079
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 1/4 - 1/21
Starting at $1139 was $2409
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5 days, 4 nights
Travel Dates 1/22 - 4/8
Starting at $1209 was $2509
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Travel Dates 4/9 - 6/30
Starting at $1019 was $1959
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