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An upscale, luxury resort that maintains a family-friendly atmosphere is what The Palms Turks and Caicos is all about. T
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An upscale, luxury resort that maintains a family-friendly atmosphere is what The Palms Turks and Caicos is all about. The Palms features 72 suites with ocean views from nearly every balcony or terrace. Couples and families love the sleek decor, marble floors, vaulted ceilings with crown moldings, wainscoting and custom-made mahogany furniture. The posh hotel is on 12 beachfront acres of lush gardens on world-famous Grace Bay Beach.
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"The Regent Palms is a luxurious, old world style resort. A representative for the resort was outside the airport terminal to direct us to a taxi, which brought us directly to the hotel. As we emerged f..." – Hofs4
26 out of 29 (90%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.0
Service
4.5
Beaches & Pools
4.7
Dining Options
3.4
Room Comfort
4.7
"The Regent Palms is a luxurious, old world style resort. A representative for the resort was outside the airport terminal to direct us to a taxi, which brought us directly to the hotel. As we emerged f..." – Hofs4
26 out of 29 (90%) customers would recommend this product to a friend.
All Customer Reviews
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June 10, 2019
Vacation Reviews
Palms was amazing stay, we enjoyed it. It’s very family oriented quiet & nothing short of relaxing.
The Palms was a bit pricey but the service and facility was great! The only problem we had on the trip was with the ground transportation (TCI Escapes) that we booked through cheap Caribbean. They never showed to take us to the airport at the end of vacation — even though pick was confirmed by phone the prior day. Calling their number on the day of the pick-up only resulted in transfer to a voice mail that was full. All in all Palms is a 10 and TCI Escapes is a zero. :-)
The construction crew was load some mornings.
The cost was overpriced for the stay. Everything was overpriced.
In my opinion the food was not that great.
Overall nice vacation. I would not return based on the cost only. Otherwise everything was good and the service received by the entire staff members was above and beyond.
My wife and I went to the Palms for our Honeymoon with high expectations. The pictures looked nice and the reviews sounded very positive. It was rated as a five star. I am disappointed to say that it fell well short of this. We enjoyed ourselves, but did not feel like this place was worth what we were paying for.
The value at the Palms is poor. Aside from a complementary breakfast, this place is designed to try to suck every penny out of you. This is disappointing when you are on your honeymoon and you are already spending a lot of money just to be there. For example, my wife wanted a diet coke one night and called for room service. Ten minutes later we get a 12 ounce can of diet coke along with a bill for fourteen dollars. Drinks at the pool are around $15 per drink. The restaurants on site are particularly expensive and do not give you a lot of food. The quality is OK but not for what you are paying for. Also, there is a 15% service charge automatically added to all purchases there. In addition to the service charge, they ask for a tip. This is deceiving and not at all customary in the US where most of their clients are from. Try to eat off the resort as much as you can. There are better and more cost effective options.
Due to the high price of drinks at the resort, I suggest trying to buy alcohol at a grocery store and bring it back. Cabs are very expensive on the island. I used one of the hotel bikes to go to the grocery store. While I was successful, these bikes are very old and not what you would expect to see at a high end resort. Someone could get very hurt riding one of these bikes.
We had the displeasure of staying at the Palms when Edward Jones had their annual employee summer vacations. Try not to book when Edward Jones is there. It was so much quieter when the one day they were not there. There are a lot of inconsiderate kids with the Edward Jones group. What is most unfortunate about the Edward Jones group is that since they are a loyal client of the Palms, the Palms uses much of their resources to make sure Edward Jones families are enjoying themselves. This takes away from other guests. The Palms closes off certain areas and doesn't have as much staff available to make sure other guests are satisfied.
When the resort is packed, it can be difficult to get a seat at the pool at times. We experience difficulty one day and a pool employee cleared off two seats for us that had not been used in over an hour. The policy is that if you do not use your pool seats for an hour, they can be given to another guest. So once we were given these seats, the people who had their stuff removed from the seats came over and acted angry to us. This was completely unnecessary and not something we wanted to deal with.
Overall, there is no way this place is a five star resort. The service is mediocre and the cleanliness is not great. If you are looking for top notch, this is not your place. It is still nice and enjoyable, but temper your expectations a bit. I think you can find much better value elsewhere on this island.
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2 questions, 3 answers.
what is your rate for travel at regent palms in march and april 2012?1 answer
7 years, 95 months ago
jess
Thank you for your interest, however the rates will vary based on the dates that you select. If you have having trouble pricing the dates or the room type you need please send us an email to reservations@cheapcaribbean.com and we will provide you with and exact quote..
KellyCC
Outdoor dining at2 answers
Does The Palms Turks & Caicos hotel have outdoor, patio--open dining?
2 years, 28 months ago
washington dc
This resort does have outdoor dining at Parallel23.
JeannieCC
yes its has outdoor and indoor ,we ate outside but all the doors to the restaurant were open.
Beachlover55
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Room Information
72 guestrooms and suites in five-story white buildings accented by white coral stone. Bedding includes hand-tufted mattresses, 488-thread-count Egyptian-cotton linens, white down comforters, and multiple pillows, with choice of feather or foam.
The upscale vibe here is for those looking to avoid the rambunctious party scene and indulge in the finer things with a gorgeous infinity-edge pool and spa.
What We'd Change
It's hard to find something that's not perfect at this luxury spot. The only thing we'd change is to add a couple more poolside daybeds and sunpods.
Why You Should Go
Families who want a Caribbean getaway that's upscale and luxurious flock to Regent Palms in Turks and Caicos for beachfront, condo-style accommodations and an incredible spa.
Available Amenities
Beach
Business Center ($)
Cable/Satellite TV
Babysitting/Child Care ($)
Children's Activities
Concierge Services
Conference Facilities ($)
Cribs Available on Request
Daily Maid Service
Gift Shop
Jacuzzi
Kayaks
Lounge Chairs/Umbrellas
Snorkeling
Tennis Court(s)
Windsurfing
Sailing
Sauna
Poolside Bar
Steam Room
Parking
Safe Deposit Box
Bicycles
2 Restaurants
Porter/Bellhop
Shopping
Catering
Marina
Elevators
Audio-Visual Equipment ($)
Fax Machine ($)
Express Check-Out
Spa ($)
Wedding Services ($)
Dry Cleaning Services ($)
Wireless Internet
Beach Towels
Pool Towels (complimentary)
Loungers at Beach and Pool
Free Parking
Kids Club ($)
Yoga ($)
Swim-Up Bar
Hobie Cat with Instructor
Business Center
Banquet Facilities ($)
Nearby Excursions & Attractions
Eco-Adventure Tour(s)
Fishing
Fitness Center
Golf Course(s)
Horseback Riding
Kayaking
Marina
Medical Facilities
Motor Boat Rentals
Museum(s)
Parasailing
Sailing
Scuba Diving
Shopping
Snorkeling
Spa(s)/ Wellness Center(s)
Tennis Courts
Watersports Rentals
Whale-Watching
Map of Local Area
Located some 570 miles from the southern tip of Florida, these 50 islands are hugely popular with divers, who flock to
explore the many challenging underwater sites here.
The Palms Turks & Caicos
Grace Bay Beach
+649 946 8666
Hotel Description
The Palms Turks & Caicos: Upscale Ambiance, Luxury Rooms and a Top Spa
An upscale, luxury resort that maintains a family-friendly atmosphere is what
The Palms Turks & Caicos is all about. The Palms features 72 suites with ocean views from nearly every balcony or terrace.
Couples and families love the sleek decor, marble floors, vaulted ceilings with
crown moldings, wainscoting and custom-made mahogany furniture.
The posh hotel is on 12 beachfront acres of lush gardens on world-famous
Grace Bay Beach. Abundant marine life is right offshore in the aquamarine
waters of Grace Bay Beach. Calm, clear water lets kids float freely while you
kick back on loungers with umbrellas. Swim up to Plunge for a frosty rum punch
and a creamy chicken wrap at the stunning serpentine, infinity-edge pool.
Decked out with cushioned loungers and fun, circular sun pods, the pool area is
a choice location for catching the gorgeous sunsets. Head to Parallel 23 for
fresh crab rolls and Moulard duck to die for.
The Palms has options for vacationing at any speed you choose: snorkel and
scuba excursions take advantage of the translucent water, kids love staging
kayak races and Hobie cats are a fun way to soak up the sun. Want to check out
the nearby 18-hole Provo Golf Club guilt-free? You have unlimited use of the Conch Kritters Club to keep the little ones busy playing lawn croquet and crafting art projects while mom
and dad tee off. And if you want more family time, why not challenge the
younger set to a tennis match on the courts?
Have an hour or two before it's time to pick up the kids? The full-service,
25,000-sq-ft Spa is frequently named one of the Caribbean's
best and it has the awards to prove it. Signature treatments use indigenous
ingredients for full-body pampering. The signature Zareeba treatment uses local
herbs to cleanse and detoxify.
When only the best will do, we recommend the 1,500-sq-ft One Bedroom Suite
Oceanview with fully equipped kitchen, Viking appliances, custom bed linens and
all the high-end perks you could want! On Penthouse suite booking, you even get butler service. Whether or not you book that room, you will get complimentary amenities like full American breakfast, free long distance calls to teh USA and Canada, and use of resort bicycles and the business center.
This hotel is NOT All-Inclusive, but does include a daily full breakfast. Additional food and drinks must be purchased separately.
Unless otherwise specified, all services are available for an additional
charge.
DINING
Plunge Type: International Hours: Daily, 11am-9pm Description: Plunge offers guests in-water
seating with four round cafe booths in one section of the pool, or they can opt
for the swim-up bar while dining. Daily continental breakfast included in
restaurant.
Parallel23 Type: Tropical Fusion Hours: Breakfast - daily, 7am-10:30pm; Dinner - daily, 6pm-9:30pm Description: Main dining pavilion, which offers tropical fusion cuisine
featuring flavors and textures from southeast Asia and Morocco to Italy and the
Caribbean.
Hours are subject to change.
BARS/NIGHTLIFE
Plunge Bar
Swim-up bar. Daily, 10am-10pm.
Flamingos
Located next to Parallel23. Daily, 6pm-10pm.
BEACH
The resort overlooks the flawless sands of Grace Bay Beach, consistently ranked
as one of the world's best beaches. Complimentary towels and loungers are
available at the beach.
POOLS
The resort features a spectacular serpentine, infinity-edge pool with sunpods
and circular-cushioned lounges covered in colorful pillows. A swim-up
bar and a
hot tub island are in the cener of the pool.
SPORTS/ACTIVITIES
Water
Kayaking
Snorkeling
Swimming
Available for an additional charge:
Scuba excusions
Snorkeling excursions
Land
Tennis
Fitness
Available for an additional charge:
Yoga classes
Pilates classes
Golf
Provo Golf Club's 18-hole championship course and driving range is only 5
minutes from the resort and available to guests for an additional charge.
INTERNET
Complimentary wireless Internet access is available.
SPA SERVICES
The Spa at The Palms Turks & Caicos is
a full-service spa located in a 25,000-sq-ft retreat. Daily, 8am-8:30pm.
Massages
Body treatments
Facials
Nail therapy
Salon services
Make-up
Waxing
WEDDING SERVICES
The resort offers a variety of wedding packages, including an on-site wedding
planner. Contact the resort directly for more information.
CHILD CARE
The Conch Kritters Club offers supervised half-day or full-day scheduled
activities with a ratio of one to five kids per counselor for children ages
4-12. For children participating in
the full day program, a healthy lunch or dinner from the set menu, plus a snack
is included in the price per child. Daily, 9am-noon and 1pm-4pm.
Lawn croquet
Tennis
Art projects
After dinner movies
Evening care at the Kritters Club is also available from 6pm-10pm with
reservations made 24-hrs in advance for an additional charge.
Babysitters are also available to guests. Advance reservations are required,
with a minimum of 24-hr notice for an additional charge.
ADDITIONAL INFORMATION
Location
The resort is located approximately 7 miles from Providenciales
International Airport (PLS). Airport Transfers are $28 per person roundtrip and
will be charged to the guest upon departure.
Check In/Check Out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Resort Update
In order to further enhance the guests amenities at their iconic resort, The Palms will be embarking on exciting upgrades of the swimming pool and The Plunge Restaurant & Bar. This work will commence on Thursday, August 22, 2019 and is scheduled to end Friday, September 13, 2019. During this time, the pool, The Plunge Restaurant, and the 72 West Dune Deck dining area will be closed. Between August 22 and September 2, they invite their guests to enjoy the swimming pool at The Somerset on Grace Bay, which is directly adjacent to The Palms and can be easily accessed from an internal connecting gate. During the entire closure, guests are also welcome to enjoy any of the four unique swimming pools at their other five star sister resort, The shore Club on Long Bay. Shuttle transportation will be provided on the hour. The Osmosis Beach Bar, Parallel23, L'Attitude Bar, Breakfast Garden and Room Service at The Palms will remain fully open to provide our guests with a wide array of culinary choices.
All hours, information and services are subject to change.
