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Platinum Yucatan Princess (Adults-Only)

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $489 All-Inclusive
Info Customer Reviews Questions & Answers

Now this is where grown-ups can enjoy the finer things in life. The Platinum Yucatan Princess creates an atmosphere that ... More

Customer Rating 232 Reviews
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.0
Dining Options
 
3.8
Room Comfort
 
4.4
4.3 out of 5
"Stayed at this resort a couple of weeks ago (July 13-18, 2017) with two friends, having booked a Jr Suite. When we arrived, the front desk informed us that we had been upgraded to a Platinum Suite beca..." – MarkW
216 out of 259 (83%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.0
Dining Options
 
3.8
Room Comfort
 
4.4
4.3 out of 5
"Stayed at this resort a couple of weeks ago (July 13-18, 2017) with two friends, having booked a Jr Suite. When we arrived, the front desk informed us that we had been upgraded to a Platinum Suite beca..." – MarkW
216 out of 259 (83%) customers would recommend this product to a friend.
Tulum View From Skylights View from the room Beach view Pool view the view from my balcony Beach Standard room Looking in from the back patio area View from Honeymoon Suite Junior deluxe suite foam party View from the room View from 3rd floor room beach Very clean beaches and resort altogether Beach Spring hibiscus risotto and la bruschetta-amazing! View from Skylights Beach view Room view ahhhh! View from 3rd floor of 3000 building The beach French restaurant Our swim out suit Best location on the beach! Beautiful Room with a view
All Customer Reviews
1-4 of 232 reviews. Sort by
November 14, 2017
Good ...but...

The Staff is terrific and friendly, but the resort needs some work. Tiles falling off in the swimming pool and a wicked musty smell in the room; I think there may need to change the air filters more frequently during the rainy season. Lots of painting/patching needs to be done. The Princess Entertainment staff is great and they offer many choices from a bartending presentation to salsa class to water aerobics or a foam party. The beach on the Adults Only side (Platinum Yucatan) is short and has lots of rocks; head over to the family beach to hit the waves. The food is tasty, but maybe just 3 out of 5 stars. Mama Mia (Italian) on the family side was great though.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: philadelphia, pa
Age: 45-54
Travel: 1-2 trips/year

November 12, 2017
Worth going

We went in November and it was not to busy, but could go to sister resorts if needed to, the dining options were a bit limited as were open on alternate nights but this may be due to being in the slower part of the season, people were very helpful especially the front desk and conceige, rooms were nice, cleaned nice, food was a bit hit and miss, plenty of things to do, a side note will not change money to dollars so take plenty or use a card ,the drinks were very good and not the cheap sugary stuff you normally get at all inclusive and they were not stingy on the alcohol content, overall l was happy with the resort and would recommend to others


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Atlanta ga
Age: 55-64
Travel: 3-6 trips/year

November 4, 2017
Great value

We had a lot of fun at this resort. The food was great and the staff was very friendly and they all spoke English. The beach area was nice but the water was rough the whole time we were there. The only thing I did not like was that gratuity is not included. So be sure to bring change for tips!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Columbia, MO
Age: 35-44
Travel: 1-2 trips/year

November 3, 2017
Terrible

I have been trying to get in touch with someone at the resort and still have yet to hear from anyone. I took this trip back in March of 2017 and despite the issues to accommodate the ability to enjoy my stay for my sister's birthday because she was in the sister hotel which was sold out but didn't allow me access to meet her at her hotel I had a bigger issue! Bed bugs! My first night of sleeping in my room I woke up to small bite marks scattered over my body but didn't know at first what it was. Long story short later that evening I pulled back the covers and saw bugs jumping and crawling around the bed. I immediately called the front desk and they acted as if it wasn't a big deal and offered to change my sheets!!!! Really?! Needless to say I took a trip down to the front desk after informing my sister and sending video footage of the mess and she met me down in the lobby to attempt to help me get through the situation as they harassed her because she wasn't supposed to be in my hotel area!!!! After speaking with the manager he offered to get me a different room but I had to wait until one became available so they could clean it. I transferred my things to the assigned new room and went on about my day. Came back that even and prepared for bed and of course I checked the bedding before I got in it to sleep and guess what I found... more bugs!!!! I contacted the front desk again and they said all they could do was change the sheets... they sent a housekeeper to my room and he changed the sheets but guess what only after shaking the covers that was found to have bed bugs over the mattress and then put clean sheets right on top of the mattress that he just shook the dirty covers filled with bugs! Cheap Caribbean has advised me that there was nothing thy could do and that I would have to reach out to the hotel. I've done that numerous of times and now I'm just annoyed that no one wants to take responsibility for this nonsense after wasting my hard earned money on a useless unenjoyable trip! Smh


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Milwaukee, WI
Age: 25-34
Travel: 1-2 trips/year

Room Information

Platinum Yucatan Princess features 472 suites sure to please. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen televisions, satellite TV, a Princess beach bag, minibars, in-room safes and complimentary Internet access.

Room Details

Junior Suite Deluxe
Hotel/Studio Unit Details

Junior Suite Deluxe Pool
Hotel/Studio Unit Details

Platinum Deluxe
Hotel/Studio Unit Details

Platinum Deluxe Pool
Hotel/Studio Unit Details

What's to Love

This resort exemplifies the perfect Adults-Only Caribbean vacation experience. With its modern, upscale design, limitless amenities and perfect location near Playa Del Carmen, a couples or group retreat doesn't get better than this.
 

What We'd Change

Platinum Yucatan Princess is just outside of the vibrant town of Playa del Carmen, however if you wish to visit the city, it's only a 10 minute drive from the resort.
 

Why You Should Go

In addition to the all-inclusive services you'll get at the Platinum Yucatan Princess you will also have access to all the facilities and services at the nearby Hotel Grand Riviera Princess and Grand Sunset Princess resorts.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Medical Services ($)
  • Billiards
  • 6 Restaurants
  • 8 Bars/Lounges
  • Spa Services ($)
  • Multilingual Staff
  • Elevators
  • Laundry Facilities
  • Beach Volleyball
  • Beach Towels
  • Honeymoon Packages
  • Jogging Trail
  • Swim-Up Bar
  • Gift Shop ($)
  • Doctor on call 24 hours
  • Pool/Beach Bar
  • Internet Access


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Nightlife
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Platinum Yucatan Princess (Adults-Only)

Prolongaci 5th Avenida Mz 20 Lt 006

+52 98 48 77 3500

Hotel Description

Platinum Yucatan Princess: A Clean, Modern Take on the Adult Beach Vacation

Now this is where grown-ups can enjoy the finer things in life. The Platinum Yucatan Princess creates an atmosphere that makes you want to dress in your showstopper outfit and mingle with the beautiful people. Located on clear Caribbean water, the Riviera Maya resort is sophisticated and contemporary in design and presentation. Modern touches are weaved into the luxurious style of a Mexican getaway you just cannot miss.

Start your day by indulging in the myriad massages, facials, body scrubs, and body treatments at the spa. If sitting around in a hot room while sweating out the toxins in your body is more your speed, there's a sauna, steam room, and a Turkish bath/hammam to use. The full-service spa can even get you ready for the day's activities with its mani-pedi offerings. That way when you participate in one of the daytime activities, enjoy the nightly entertainment at the theater, or take in the sights and sounds at Club "La Salsa", you know know you're looking good.

When you're ready to get moving, the Platinum Yucatan Princess has you covered so don't worry about getting in your workouts! There's a fully equipped Fitness Center for the gym rats, free non-motorized water sports, a multi-use court for various sports, 6 tennis courts, and more. There's even a practice baseball field that you and your friends can use to get those competitive juices flowing. A walking and running trail is available for the runners--and for those who may want to work off those premium beverages. And don't forget to take in your free scuba lesson in the pool!

With all this activity, you're bound to get hungry and the resort has you covered. The international buffet serves breakfast, lunch, and dinner. There's an Italian restaurant, a Grill/Tex Mex-option, another international eatery, and a Sushi/Teppanyaki hot spot. The pool area has its own restaurant and snack location, and there's a grill in the beach area. For a more adult beverage option, there are 8 bars including swim-up bars all serving tasty drinks to lubricate your dream vacation.

So whether you're into relaxing by the pool all day or mingling at a posh bar, Platinum Yucatan Princess will get you where you want to go. Just don't forget to pack some stylish clothes!

The hotel is All-Inclusive.
Features include:

  • Adults Only
  • Free internet connection
  • Meeting facilities
  • Wedding packages
  • Medical Center (doctor on call 24 hours)
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Yucatan Buffet
Type: International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-11pm
Description: Serving international favorites in a modestly elegant restaurant.
Dress code: Resort casual.

Rodeo Grill
Type: Tex-Mex
Hours: Dinner - daily, 6pm-11pm
Description: Enjoy delicious grilled specialties served a la carte inside the refreshing air conditioned restaurant or take in the view from the terrace. Reservations required.
Dress code: Evening attire. Collared shirt and long pants for men.

Bruschetta
Type: Italian
Hours: Dinner - daily, 6pm-11pm
Description: You'll enjoy authentic a la carte Italian fare, seating available in the restaurant or on the terrace. Reservations required.
Dress code:Evening attire. Collared shirt and long pants for men.

Thao
Type: Asian
Hours: Dinner - daily, 6pm-11pm
Description: Serving Asian favorites, enjoy this delicious dining experience inside or on the terrace. Reservations are not required.
Dress code: Evening attire. Collared shirt and long pants for men.

Aroma
Type: International
Hours: Dinner - daily, 6pm-11pm
Description: Enjoy all of your international favorites served a la carte. Reservations required.
Dress code: Evening attire. Collared shirt and long pants for men.

Sky Lights
Type: International
Hours:Dinner - daily, 6pm-11pm
Description: International restaurant. (not included)
Dress code: Resort casual.

All hours are subject to change.



BARS/NIGHTLIFE

Plaza Bar
Open daily.

Pool Bar
Open daily.

Salsa Bar
Open daily.

Lobby Bar
Open daily.

Bar de Espera
Open daily.

Piscina Platinum Bar
Open daily.

Sky Bar
Open daily.



BEACH

Palm trees line the coast of Platinum Yucatan Princess, enhancing the natural spectacular beach. The resort takes advantage of all the natural beauty of the area, as the gentle sloping beach and abundant white sand creates a privileged setting. The hotel is located six miles from Playa del Carmen.

POOLS

The resort features 13 swimming pools strategically placed throughout the property so that there's no corner where you can't cool off.

SPORTS/ACTIVITIES

Water

  • Scuba lesson
  • Snorkeling
  • Kayaking
  • Windsurfing

Land

  • Archery (18+)
  • Tennis
  • Paddle courts
  • Walking/jogging trails
  • Multi-use court
  • Baseball practice field
  • Golf driving range
  • Fitness center
  • Aerobics

Golf
Golf packages are available and special rates are offered to Princess clients.



INTERNET


Platinum Yucatan Princess offers free Wi-Fi in all rooms and areas of the hotel.

SPA SERVICES

Spa Princess is divided in five zones representing the continents. Daily, 8am-6:45pm.
  • America, Polysensorial room
  • Asia, Roman baths
  • Europe, Finnish spa
  • Africa, Turkish baths
  • Oceania, Underwater massage pool
All guests enjoy complimentary use of the spa's steam room, sauna, whirlpools and plunge pools.

WEDDING/HONEYMOON

Platinum Yucatan Princess offers personalized programs are available for couples looking to tie the knot. Honeymoon packages and amenities are offered, as well. Please contact the hotel directly for more information.

CHILD CARE

This is an adult only resort and child care is not available.

ADDITIONAL INFORMATION

Location
Platinum Yucatan Princess is located one hour (60km) from Cancun International Airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 5-night minimum stay is required for travel Dec 23, 2017 - Jan 1, 2018.
A 3-night minimum stay is required for travel Friday, Saturday, and Sunday April 20, 2017-Dec 22, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 11/27 - 12/22
Starting at $489 was $1249
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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