What We Love
- It’s an all-inclusive and adults-only resort perched on a cliff with breath-stealing views.
- Explore on a guided cycling tour or book an excursion to one of Costa Rica's epic sights.
- This exotic paradise has bird watching and organized nature walks. Pack your binoculars.
Things to Know
- The resort is only 35 minutes from the airport.
- Upgrade to Premium Level for VIP access to restaurants, exclusive lounge, free Wi-Fi & more.
- The resort gives you a tide schedule, so you know the perfect time to hit the waves!
Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8244 reviews
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Dec 10, 2025A Costa Rican 5 Star
Coming to this resort I think it’s important to keep in mind where you are at. If you are looking for a 5 star resort in Mexico or the Bahamas, this is not for you. The resort itself is clean. There are some areas that could use some upkeep, but it is overall wear and tear. The rooms are pretty spacious overall and again kept clean. We had some minor issues in our room, such as never having hand towels or floor towels and the tv and phone were broken. Overall, staff were pretty receptive and able to fix issues right away. The mini fridge was not kept stocked either. This is not a big deal for us, but for some it seemed to be an area for concern. We had a second floor room and had zero issues with any type of critter getting into it. I was initially skeptical about the amount of reviews stating that scorpions, lizards , crabs and raccoons were getting into their rooms, but this was never an issue for us. We did hear people talking about raccoons on their patios though. The resort does have tons of wildlife. There are iguanas by the pool and in the trees. We saw monkeys in the trees by the pool and grill. There are raccoons around dusk. We heard howler monkeys a few times over our stay. There is also a variety of birds on the daily. We also saw a lot of reviews about the food. Overall, we thought the food was good. The buffet upstairs is limited for options. We never had an issue with breakfast but, it is repetitive. For lunch, we did the grill everyday. The chicken there is actually delicious and the burgers are good too. We did the buffet for dinner every night, but one. There was only one night that we struggled to find enough to fill us. We did the Italian restaurant once and the food there was really really good. There were times where you had to wait to be seated at any of the areas. The pool areas are nice, nothing special. There are tons of chairs at the main pool and when we were there they never were full. The first full day we were there that pool was closed though for “chemicals”. The pool was very dirty and cloudy. The communication surrounding the issues was minimal but, it opened the next day and was much cleaner. The small pool with the pool bar is nice but, we did not spend much time down there as it tended to be a more rowdier crowd. The beach was nice but, if you want to lounge on a beach and get sun, this is not for you. It was very scenic and we enjoyed walking on it. If you are not a walker, maybe have some limitations with mobility or just want to relax 24/7 , this resort may not be for you. We had on average 5,000 steps a day while there and walked about 10 stories (according to the health app). Overall, I would absolutely stay here again.
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Dec 08, 2025
Beautiful Resort
The room was very clean and most of resort was very clean. The food was good. The only thing that was dissatisfying was how dirty the pools were. We are not big pool people but do enjoy them some. They were cleaned on our last day. Staff was very friendly and the grounds are beautiful.
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Dec 08, 2025Waste of money, upsetting experience. Will not recommend this place to anyone.
I would suggest to avoid this hotel at all costs. The check-in experience was terrible. The reception staff (specifically Ayesha) was not only rude unfriendly and unprofessional but did not have the attitude to help and resolve any concerns. You would be surprised by things they tell you when you arrive, for example you pay the early check in fees and then are told that the early check in does NOT include access to the room! Here’s another one, we were told we can book only 1 restaurant for dinner (for our entire trip) and will have to eat only at the buffet on all other days. That meant only one dinner in a restaurant other than the buffet. So ‘all inclusive’ is primarily to have buffet with same menu every day. The food was average, and only few serves were truly trying their best. No concierge was available during our checkout and we had to carry all our luggage from the room to the hotel lobby. The main swimming pool had some bacteria and was unavailable. The list can go on and on. Overall, get a better property for your money and avoid this one.
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Dec 08, 2025Do Not go there. A million better places in Costa Rica. The resort is quite old, and the services are minimal.
The resort is pretty old, and the service is more inner city Chicago than Costa Rica..the rental car with Alamo/Enterprise is a complete joke, they don’t care so you should not either. Stay at the mangroove and enjoy the experience! Stay away from this clown show resort!
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Dec 06, 2025Friendly staff and beautiful grounds
We had the best service here. The staff is so friendly, food is delicious and the grounds are lovely. We did a couples massage with Dana and Deborah at the spa. It was very relaxing. I can’t express enough how great all the staff was!
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed