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Oasis Palm

Mexico - Cancun

Our Rating
1-877-509-5479
4 Nights with Air from $569 All-Inclusive
Info Customer Reviews Questions & Answers

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't brea ... More

Customer Rating 391 Reviews
Value
 
3.7
Service
 
3.6
Beaches & Pools
 
3.8
Dining Options
 
3.1
Room Comfort
 
3.3
3.4 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
301 out of 466 (65%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
3.6
Beaches & Pools
 
3.8
Dining Options
 
3.1
Room Comfort
 
3.3
3.4 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
301 out of 466 (65%) customers would recommend this product to a friend.
Lobby area Aqua Zumba class 2-24-14 Oceanview room Yummy Oasis Cancun Beautiful Mexico A dance from one of the shows View from the beach to the pool (Grand side) view from bridge above embarcadero, Palm Oasis is on the right Hotel from swimming area Balcony Oasis palm lover Resort from the scenic tower at Xcaret (next to the resort) Good morning Cancun! View from our Room Room Chichen Itza excursion Amazing beach
All Customer Reviews
1-4 of 391 reviews. Sort by
October 3, 2018

If I have a chance to visit Cancun again, Oasis Palm is definitely not an option. Following are the goods, bad, and ugly. Goods: (1) Pool & beach not so crowded. (2) Drinks, as much as you can. (3) Lunches are ok. (4) Jumbo shrimps were serve, but NO Lobsters, NO Crabs. Bad: (1) Not much entertainment: No Tango Night as scheduled; no Karaoke as scheduled, no Latin dance ... (2) Restaurants were not well stocked for dinners. We had good rib-eye steak the first night; in the second night, we ordered the same items, but were served with some guerracha (?) steak (thin, dry). Ugly: When returning home and upon opening our luggage, we saw two bugs crawling out (bed bugs?). In fairness, we were not sure where they are are coming from. The rooms were satisfactorily cleaned everyday. General observation: As it appeared, most visitors are of Latino origin.


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Overall Rating: 2
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Los Angeles
Age: 55-64
Travel: 3-6 trips/year

August 28, 2018

I enjoyed my stay as best as possible. I made a mistake in picking a family resort all inclusive. If you don't have children and want alone time I would not recommend this resort. It was very family oriented and many children around. I felt the dining options were very limited to 2 buffets and some restaurants were not included in my package. The room was very clean and service was good. I enjoyed the pools and easy access to the beach. The entertainment can be improved on the resort.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: New York City
Age: 25-34
Travel: 3-6 trips/year

August 16, 2018
My oasis vacation

OK I really want to emphasize that this is a kid friendly hotel. If you have kids like myself you guys will have a great time there are tons of activities for your family to do there were hammocks there were kayaks there were multiple pools there is even a little obstacle course in the pool and the beach was great the only thing is that there's a bit of seaweed. We had a great time. I gave my trip an over all 4 because there were many options for dining at the hotel's restaurants however the better ones you had to be a guest of grand oasis its a combination of 2 different hotels. The pools were great everything was kept clean there were staff constantly cleaning the resort at all times the food options were ok the drinks were pretty delicious. The room was clean but decor a little dated cable tv flatscreen. Overall I would definitely go back.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Windsor NJ
Age: 25-34
Travel: 1-2 trips/year

August 15, 2018
No recommended place at all

I was so excited to visit Cancun again since I had great experiences before. However with this resort I had a really bad experience!!! 1. Room without shower door . It was always wet when you need to use the restroom 2. No air conditioning the first day. (Problem was fixed though) 3. No toilet paper on the bathroom ( really inconvenient) 4. Always Long lines to get a drink 5. One hour line to make reservations for dinner ( are you kidding me?? We are on vacations . It doesn’t make sense to stay that long in a line just to eat dinner) 6. The water in the shower didn’t drained. You finish your shower like in a pool. ( problem was fixed) I’m not a picky person and I really like the shows and all the different activities for kids but it was frustrating waiting all the time for doing anything, plus the service wasn’t that good. Is like they work unhappy ☹️


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Overall Rating: 1
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: New Hampshire
Age: 35-44
Travel: 1-2 trips/year

Room Information

All rooms are equipped with all the amenities a family needs. Family tooms offer two conjoined rooms - one for parents and one for kids.

Room Details

Standard Room
Hotel/Studio Unit Details

Ocean View Room
Hotel/Studio Unit Details

What's to Love

Building sand castles along the sandy shores. The gentle waves are ideal for kiddos.

Getting pampered at the delicious Sensoria Spa. Every treatment is worth it. Spoil yourself.

Scooting around town in the Oasis Smart Car - you can rent this sweet ride for the day.

Letting the kids splish and splash at the Kids Club. Then finding a quiet lounger at the pool and chillaxing.

 

What We'd Change

While downtown Cancun isn't within walking distance, the nightly activities at Oasis Palm offer enough fun you won't miss the city's nightlife.

 

Why You Should Go

Located just a quick 30 minutes from the airport and close to downtown Cancun.

For just a $1, you can hop on the local Cancun bus and explore on your own.

Fully supervised kids club has 50,000 sq. ft of fun, with splash pads, water slids and unlimited activities.

The buffet has family-friendly foods that kids will actually love!

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • Poolside Bar
  • Parking
  • Basketball
  • Soccer
  • Medical Services ($)
  • Cigar Shop
  • 8 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • ATM/Banking
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Beach Towels
  • Dry Cleaning Services ($)
  • Squash
  • Sauna ($)
  • Steam Room ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Sports Bar
  • Wireless Internet Access ($)
  • Travel Agency
  • Tour Desk
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Evening Entertainment
  • Car Rental Available ($)
  • Gift Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Oasis Palm

Blvd Kukulkan, km 4.5, Hotel Zone

(800) 446-2747

Hotel Description

Oasis Palm: A Mexican All-Inclusive Fiesta

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't break your wallet. For parents, there's the luscious Kin Ha Spa, where you can take a break, kick back and relax while the kiddos expend their endless energy with fun and games in the 50,000 sq ft kid areas. Lounge by the epic pool or play in the sand. Here, there are oceans of ways to amuse yourselves. Dive in.



DINING

The fam will be pleased with the dining choices here: buffets filled with a little bit of everything, Mexican snacks, Italian and seafood. No matter where you nosh, your taste buds will be happy.

Sisal
Type:
International Buffet
Hours: Breakfast, lunch and dinner, daily
Description: Informal indoor/outdoor restaurant offering excellent buffets for breakfast, lunch and dinner with an area specifically designed for the kids.
Dress code:
Casual.

Dos Lunas
Type: International buffet with kid's section
Hours: Breakfast, lunch and dinner, daily
Description: A variety of cuisines served in a relaxing indoor and outdoor setting.
Dress code: Casual.

La Cantina
Type:
Mexican snacks
Hours: Lunch and dinner, daily
Description: Indoor/outdoor setting, serving a variety of snack items to munch on while enjoying cervezas. .
Dress code: Casual

Sushi Bar by Maki Taco
Type: Mexican Sushi Fusion
Hours: Lunch, daily
Description: Sushi and more served in a casual atmosphere on the terrace.
Dress code: Casual

Helados, Pizza & Pasta
Type: Ice cream, pasta & pizza
Hours: Lunch
Description: Enjoy favorites from home, a variety of pizzas and pastas.
Dress code: Casual

Los Agaves Tortas & Tacos
Type: Tacos and tortas
Hours: Lunch, daily
Description: Light Mexican fare served in a relaxed outdoor setting.
Dress code: Casual

Los Agaves
Type: Mexican
Hours: Dinner
Description: Serving authentic cuisine that is sure to please. Indoors. Reservation required.
Dress code: Casual

La Bamba
Type: Fish & Seafood
Hours: Lunch, Dinner
Description: Enjoy dining on a variety of seafood dishes. Indoor and outdoor seating.
Dress code: Casual

Isla Mujeres
Type: Snacks
Hours: Lunch, daily
Description: Serving snacks throughout the day.
Dress code: Casual

Pirates del Caribe
Type: Kids-only food court
Hours: Lunch, daily
Description: Located in the KiddO Zone, kids can choose from burgers, hot dogs, chicken and more in an outdoor setting.

Sweet Palm
Type: Kids-only buffet
Hours: Breakfast and lunch, daily
Description: Located in the KiddO Zone for kids to enjoy snacks and treats indoors.

Restaurant reservations are made at the resort concierge desk. Restaurant hours and availability subject to change without notice.



BARS/NIGHTLIFE

Get your tropical drink orders ready, because the inventive bartenders are ready to mix up what you want. You've got seven hip bars to visit. Salud.

Sports Bar
Open daily

Sushi Bar
Open daily

Isla Mujeres
Open daily

EL Rincon Del Cafe
Open daily

La Cantina
Open daily

Swim-up bar
Open daily

Coffee & Me
Open daily

Havana Cigar Bar (Additional fees apply)
Open daily.

Bar hours and availability subject to change without notice.



BEACHES AND POOLS

The gentle waves make your beachy time tranquil. Blissful, really. Kids love it, too, because they can easily swim, and look for seashells. Head to the pool when you're ready for a dip there. The kids can splash around in their own pool. Was that applause we just heard?

SPORTS/ACTIVITIES

Water

  • Swimming
  • Water aerobics
  • Pool volleyball
  • Kayaks
  • Paddle boats

Land

  • Fitness center
  • Tennis
  • Multi-use sport court
  • Aerobics
  • Yoga
  • Pilates
  • Zumba
  • Beach volleyball
  • Squash/ Racquetball


INTERNET

Internet access is available for an additional charge.

SPA SERVICES

Sensoria Spa offers a collection of exclusive treatments that incorporate ancient and modern techniques with certified organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean.
  • Therapeutic massages
  • Body scrubs and wraps
  • Facials
  • Beauty salon
  • Sauna and steam room
  • Temazcal: Mayan sweat lodge purification ritual
  • Couples Treatments
  • Kids and teen treatments

Additional feed apply to spa services



CHILD CARE

The fully supervised kids club (KiddO Zone) features 50,000 square feet of daily indoor & outdoor activities and entertainment, open daily from 9am-10pm for kids 3-12 years old.
  • Pools and splash zone with water slides, climbing iceberg and trampoline
  • Pirate adventures aboard the Captain Hook
  • Kid-friendly restaurants
  • Kids beach club
  • Playground with jungle gyms and bungee trampoline
  • Live entertainment
  • Daily indoor and outdoor activities
  • Arts and crafts room
  • Video game lounge
  • Resting room
  • Mini-whirlpool and splash area with mushroom fountain
  • Kids theater with movies

In-room, certified babysitters are also available for a small fee so parents can enjoy date nights like a romantic dinner, beachfront couples massage or hit up the nearby clubs.



ADDITIONAL INFORMATON

Location
Oasis Palm is 15 minutes from downtown Cancun and only 30 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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