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Oasis Palm

Mexico - Cancun

Our Rating
1-877-509-5479
4 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't brea ... More

Customer Rating 398 Reviews
Value
 
3.6
Service
 
3.6
Beaches & Pools
 
3.7
Dining Options
 
3.0
Room Comfort
 
3.3
3.4 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
304 out of 474 (64%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.6
Service
 
3.6
Beaches & Pools
 
3.7
Dining Options
 
3.0
Room Comfort
 
3.3
3.4 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
304 out of 474 (64%) customers would recommend this product to a friend.
Lobby area Aqua Zumba class 2-24-14 Oceanview room Yummy Oasis Cancun Beautiful Mexico A dance from one of the shows View from the beach to the pool (Grand side) view from bridge above embarcadero, Palm Oasis is on the right Hotel from swimming area Balcony Oasis palm lover Resort from the scenic tower at Xcaret (next to the resort) Good morning Cancun! View from our Room Room Chichen Itza excursion Amazing beach
All Customer Reviews
1-4 of 398 reviews. Sort by
February 13, 2019
Oasis palm

We got there late because flight was delayed. .no ones fault it was minus 20 however when we booked we had a straight flight then it was changed. People (antrak) picked us up at airport and wanted us to meet w them about our pick up when we was going home and about excursions. They was never in office at hotel so we used someone else then when we finally got the guy to schedule our return ride to airport he was not nice because we used someone else for excursions. Wanted to know why I wasnt answering my texts n emails from him well the reason was we locked our phones up as soon as we got there. About the hotel WE WAS ON 7TH floor and the elevator was broke so we did 7 flights of stairs a couple times a day and I have a broken neck and not supposed to overdue!!! Then about room...no blankets on bed just a thin sheet on top n bottom I covered up w a beach towel to keep warm every night. Outside of our room one night was flooded and my husband was out there at midnight helping the workers sponge up the water. And the last thing our refrigerator was not stocked and did not work!!! S ou yes all the money we spent I'm nit pleased w the oasis palm


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: Ohio
Age: 45-54
Travel: 3-6 trips/year

February 8, 2019
First time in Cancun- a lot of fun!

We booked Oasis with a little worries- not all reviews were good. Cheapcaribean really exceeded our expectation. We were greeted by Angie- she is just marvellous! Representative / concierge who made that trip so much better! Thank you! She was super helpful and fun. I was celebrating my birthday in Cancun and magically a birthday cake appeared in my room. Now about hotel- it's much busier than we expected- but everyone was super friendly. Good service- all bartenders were working hard too keep lines short. Pool were a little on the cold side. You could see a lot of people maintaining and cleaning. We loved our vacation- but we are also very possitive people. We enjoyed shows and entertainment. Definitely fun place to visit. We rent a car- it was a great decision. We visited with our 9 and 11 years old daughters. Thumbs up!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Maryland
Age: 35-44
Travel: 7+ trips/year

February 6, 2019
Best time

Everyone was very friendly. Everything was great. Hotel room was nice and clean. We loved it!


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Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Philly
Age: 25-34

January 31, 2019
Oasis palm beach

The overall service was good but the room was terrible. The Ac was leaking water and my toddler fell really bad. Then the room wasnt cooling after they came to check the leak. The mini fridge wasn't working, my sons milk was going back. This sink drain wasn't working. The hotel is very outdated. Never going back.


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Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
5.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Millbury MA
Age: 25-34
Travel: 3-6 trips/year

Room Information

All rooms are equipped with all the amenities a family needs. Family tooms offer two conjoined rooms - one for parents and one for kids.

Room Details

Standard Room
Hotel/Studio Unit Details

Ocean View Room
Hotel/Studio Unit Details

What's to Love

Building sand castles along the sandy shores. The gentle waves are ideal for kiddos.

Getting pampered at the delicious Sensoria Spa. Every treatment is worth it. Spoil yourself.

Scooting around town in the Oasis Smart Car - you can rent this sweet ride for the day.

Letting the kids splish and splash at the Kids Club. Then finding a quiet lounger at the pool and chillaxing.

 

What We'd Change

While downtown Cancun isn't within walking distance, the nightly activities at Oasis Palm offer enough fun you won't miss the city's nightlife.

 

Why You Should Go

Located just a quick 30 minutes from the airport and close to downtown Cancun.

For just a $1, you can hop on the local Cancun bus and explore on your own.

Fully supervised kids club has 50,000 sq. ft of fun, with splash pads, water slids and unlimited activities.

The buffet has family-friendly foods that kids will actually love!

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • Poolside Bar
  • Parking
  • Basketball
  • Soccer
  • Medical Services ($)
  • Cigar Shop
  • 8 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • ATM/Banking
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Beach Towels
  • Dry Cleaning Services ($)
  • Squash
  • Sauna ($)
  • Steam Room ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Sports Bar
  • Wireless Internet Access ($)
  • Travel Agency
  • Tour Desk
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Evening Entertainment
  • Car Rental Available ($)
  • Gift Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Oasis Palm

Blvd Kukulkan, km 4.5, Hotel Zone

(800) 446-2747

Hotel Description

Oasis Palm: A Mexican All-Inclusive Fiesta

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't break your wallet. For parents, there's the luscious Kin Ha Spa, where you can take a break, kick back and relax while the kiddos expend their endless energy with fun and games in the 50,000 sq ft kid areas. Lounge by the epic pool or play in the sand. Here, there are oceans of ways to amuse yourselves. Dive in.



DINING

The fam will be pleased with the dining choices here: buffets filled with a little bit of everything, Mexican snacks, Italian and seafood. No matter where you nosh, your taste buds will be happy.

Sisal
Type:
International Buffet
Hours: Breakfast, lunch and dinner, daily
Description: Informal indoor/outdoor restaurant offering excellent buffets for breakfast, lunch and dinner with an area specifically designed for the kids.

Dos Lunas
Type: International buffet
Hours: Breakfast, lunch and dinner, daily
Description: A variety of cuisines served in a relaxing indoor and outdoor setting.

Dos Lunas Pizzeria
Type: Pizza & pasta
Hours: lunch, daily
Description: A delicious selection of pizza and pasta dishes in an outdoor setting.

Los Agaves Terraza
Type: Tacos and tortas
Hours: Lunch, daily
Description: Light Mexican fare served in a relaxed outdoor setting.

Los Agaves
Type: Mexican
Hours: Dinner
Description: Serving authentic cuisine that is sure to please. Indoors. Reservation required.
Dress code: Casual

La Bamba
Type: Fish & Seafood
Hours: Lunch, Dinner
Description: Enjoy dining on a variety of seafood dishes. Indoor and outdoor seating.

Isla Mujeres
Type: Snacks and sushi on the beach
Hours: Lunch, daily
Description: Serving snacks throughout the day.
Dress code: Casual

Pirates del Caribe
Type: Kids-only food court
Hours: Lunch, daily
Description: Located in the KiddO Zone, kids can choose from burgers, hot dogs, chicken and more in an outdoor setting.

Restaurant reservations are made at the resort concierge desk. Restaurant hours and availability subject to change without notice.



BARS/NIGHTLIFE

Get your tropical drink orders ready, because the inventive bartenders are ready to mix up what you want. You've got seven hip bars to visit. Salud.

Sports Bar
Open daily

Isla Mujeres Beach Bar
Open daily

EL Rincon Del Cafe
Open daily

La Cantina
Open daily

Swim-up bar
Open daily

La Bamba Beach Bar
Open daily

Bar hours and availability subject to change without notice.



BEACHES AND POOLS

The gentle waves make your beachy time tranquil. Blissful, really. Kids love it, too, because they can easily swim, and look for seashells. Head to the pool when you're ready for a dip there. The kids can splash around in their own pool. Was that applause we just heard?

SPORTS/ACTIVITIES

Water

  • Swimming
  • Water aerobics
  • Pool volleyball
  • Kayaks
  • Paddle boats

Land

  • Fitness center
  • Tennis
  • Multi-use sport court
  • Aerobics
  • Yoga
  • Pilates
  • Zumba
  • Beach volleyball
  • Squash/ Racquetball


INTERNET

Internet access is available for an additional charge.

SPA SERVICES

Sensoria Spa offers a collection of exclusive treatments that incorporate ancient and modern techniques with certified organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean.
  • Therapeutic massages
  • Body scrubs and wraps
  • Facials
  • Beauty salon
  • Sauna and steam room
  • Temazcal: Mayan sweat lodge purification ritual
  • Couples Treatments
  • Kids and teen treatments

Additional feed apply to spa services



CHILD CARE

The fully supervised kids club (KiddO Zone) features 50,000 square feet of daily indoor & outdoor activities and entertainment, open daily from 9am-10pm for kids 3-12 years old.
  • Pools and splash zone with water slides, climbing iceberg and trampoline
  • Pirate adventures aboard the Captain Hook
  • Kid-friendly restaurants
  • Kids beach club
  • Playground with jungle gyms and bungee trampoline
  • Live entertainment
  • Daily indoor and outdoor activities
  • Arts and crafts room
  • Video game lounge
  • Resting room
  • Mini-whirlpool and splash area with mushroom fountain
  • Kids theater with movies

In-room, certified babysitters are also available for a small fee so parents can enjoy date nights like a romantic dinner, beachfront couples massage or hit up the nearby clubs.



ADDITIONAL INFORMATON

Location
Oasis Palm is 15 minutes from downtown Cancun and only 30 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Standard Room
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Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 4/28 - 10/31
Starting at $599 was $1459
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 2/20 - 4/27
Starting at $699 was $1309
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

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