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Oasis Palm

Mexico - Cancun

Our Rating

4 Nights with Air from $589 All-Inclusive
Info Customer Reviews Questions & Answers

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't brea ... More

Customer Rating 408 Reviews
Value
 
3.6
Service
 
3.6
Beaches & Pools
 
3.8
Dining Options
 
3.0
Room Comfort
 
3.3
3.4 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
312 out of 484 (64%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.6
Service
 
3.6
Beaches & Pools
 
3.8
Dining Options
 
3.0
Room Comfort
 
3.3
3.4 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
312 out of 484 (64%) customers would recommend this product to a friend.
Lobby area Aqua Zumba class 2-24-14 Oceanview room Room Yummy Oasis Cancun Beautiful Mexico A dance from one of the shows View from the beach to the pool (Grand side) view from bridge above embarcadero, Palm Oasis is on the right Hotel from swimming area Balcony Oasis palm lover Resort from the scenic tower at Xcaret (next to the resort) Good morning Cancun! View from our Room Room Chichen Itza excursion Amazing beach
All Customer Reviews
1-4 of 408 reviews. Sort by
June 4, 2019
Room

The room was ok. The problem was the bathroom, the shower did not have door and the shower head was leaking all the time.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: USA
Age: 45-54
Travel: 1-2 trips/year

April 29, 2019
Oasis palm

Not exactly what I was expecting. The staff was super friendly except for the reception people. When we arrived we were not greeted at the reception area they took us to a different part of the hotel with just a table and 2 chairs. No personal attention as she said it was more personal than the reception area. The young girl wasn’t helpful at providing the details of our stay or what was included. Once we finally got our room it was super tiny mind that we reserved for 5 and was placed in 1 room. No space for luggage. The two queen bends we literally attached to each other because of the size of the room. But don’t get me wrong the room was super clean. The food was not good at all! Stayed at all inclusive hotels before and this has been the worst. One of the restaurants that comes included is only done by reservation. Snacks included are very limited and not much to choice from. The only good part was the cafe that is included. There is no parking so if you have a vehicle good luck getting a parking space. I honestly would never stay there again


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Phoenix aZ
Age: 25-34
Travel: 3-6 trips/year

April 22, 2019
Beautiful place

I care here with my family for 1 week and everything and everyone is so awesome. The place is very clean and all staff members were so respectful to me. We truly love it here and will visit again.

Beautiful place
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New Jersey
Age: 25-34
Travel: 1-2 trips/year

April 14, 2019

The hotel was substandard, my toilet got back up. There plumbing system is third world, they charge you $6 bucks a minute to use your room phone. I felt that this hotel and everyone in that country is trying to make a buck off you. I will never go back to Cancun.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
1.0
User Image

From: Fullerton,CA
Age: 45-54
Travel: 1-2 trips/year

Room Information

All rooms are equipped with all the amenities a family needs. Family suites offer two conjoined rooms - one for parents and one for kids.

Room Details

Standard Room
Hotel/Studio Unit Details

Ocean View Room
Hotel/Studio Unit Details

What's to Love

Building sand castles along the sandy shores. The gentle waves are ideal for kiddos.

Getting pampered at the delicious Sensoria Spa. Every treatment is worth it. Spoil yourself.

Scooting around town in the Oasis Smart Car - you can rent this sweet ride for the day.

Letting the kids splish and splash at the Kids Club. Then finding a quiet lounger at the pool and chillaxing.

 

What We'd Change

While downtown Cancun isn't within walking distance, the nightly activities at Oasis Palm offer enough fun you won't miss the city's nightlife.

 

Why You Should Go

Located just a quick 30 minutes from the airport and close to downtown Cancun.

For just a $1, you can hop on the local Cancun bus and explore on your own.

Fully supervised kids club has 43,000 sq. ft of fun, with splash pads, water slides and unlimited activities.

The buffet has family-friendly foods that kids will actually love!

Available Amenities

  • Tour Assistance
  • Bar/Lounge
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Restaurant
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Swimming Pool(s)
  • Aerobics
  • 24 Hour Front Desk
  • Poolside Bar
  • Parking
  • Soccer
  • Medical Services ($)
  • Cigar Shop
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Beach Towels
  • Dry Cleaning Services ($)
  • Sauna ($)
  • Steam Room ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Sports Bar
  • Wireless Internet Access ($)
  • Travel Agency
  • Tour Desk
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Evening Entertainment
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Oasis Palm

Blvd Kukulkan, km 4.5, Hotel Zone

(700) 274-1821

Hotel Description

Oasis Palm: A Mexican All-Inclusive Fiesta

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't break your wallet. For parents, there's the luscious Sensoria Spa, where you can take a break, kick back and relax while the kiddos expend their endless energy with fun and games in the 43,000 sq ft kid areas. Lounge by the epic pool or play in the sand. Here, there are oceans of ways to amuse yourselves. Dive in.



DINING

The fam will be pleased with the dining choices here: buffets and a la carte restaurants, filled with a little bit of everything, Mexican snacks, Italian and seafood. No matter where you nosh, your taste buds will be happy.

Sisal
Type: International Buffet
Hours: Breakfast, lunch and dinner, daily
Description: Informal indoor/outdoor restaurant offering excellent buffets for breakfast, lunch and dinner with an area specifically designed for the kids.

Dos Lunas
Type: International buffet
Hours: Breakfast, lunch and dinner, daily
Description: A variety of cuisines, with a dedicated kid's corner, served in a relaxing indoor and outdoor setting.

Dos Lunas Pizzeria
Type: Pizza & pasta
Hours: lunch, daily
Description: A delicious selection of pizza and pasta dishes in an outdoor setting.

Los Agaves Terraza
Type: Tacos and tortas
Hours: Lunch, daily
Description: Light Mexican fare served in a relaxed outdoor setting.

Los Agaves
Type: Mexican
Hours: Dinner
Description: Serving authentic cuisine that is sure to please. Indoors. Reservation required.
Dress code: Casual

La Bamba
Type: Fish & Seafood
Hours: Lunch, Dinner
Description: Enjoy dining on a variety of seafood dishes. Indoor and outdoor seating.

Isla Mujeres
Type: Snacks and sushi on the beach
Hours: Lunch, daily
Description: Serving snacks throughout the day.
Dress code: Casual

Pirates del Caribe
Type: Kids-only food court
Hours: Lunch, daily
Description: Located in the KiddO Zone, kids can choose from burgers, hot dogs, chicken and more in an outdoor setting.

Restaurant reservations are made at the resort concierge desk. Restaurant hours and availability subject to change without notice.



BARS/NIGHTLIFE

Get your tropical drink orders ready, because the inventive bartenders are ready to mix up what you want. You've got seven hip bars to visit. Salud.

Sports Bar
Open daily

Isla Mujeres Beach Bar
Open daily

EL Rincon Del Cafe
Open daily

La Cantina
Open daily

Swim-up bar
Open daily

La Bamba Beach Bar
Open daily

Bar hours and availability subject to change without notice.



BEACHES AND POOLS

The gentle waves make your beachy time tranquil. Blissful, really. Kids love it, too, because they can easily swim, and look for seashells. Head to the pool when you're ready for a dip there. The kids can splash around in their own pool. Was that applause we just heard?

SPORTS/ACTIVITIES

Water

  • Swimming
  • Water aerobics
  • Pool volleyball
  • Kayaks

Land

  • Fitness center
  • Multi-use sport court
  • Aerobics
  • Yoga
  • Pilates
  • Zumba
  • Beach volleyball


INTERNET

Internet access is available for an additional charge.

SPA SERVICES

Sensoria Spa offers a collection of exclusive treatments that incorporate ancient and modern techniques with certified organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean.
  • Therapeutic massages
  • Body scrubs and wraps
  • Facials
  • Beauty salon
  • Sauna and steam room
  • Temazcal: Mayan sweat lodge purification ritual
  • Couples Treatments
  • Kids and teen treatments

Additional fees apply to spa services



CHILD CARE

The fully supervised kids club (KiddO Zone) features 43,000 square feet of daily indoor & outdoor activities and entertainment, open daily from 9am-10pm for kids 3-12 years old.
  • Pools and splash zone with water slides, climbing iceberg and trampoline
  • Pirate adventures aboard the Captain Hook
  • Kid-friendly restaurants
  • Kids beach club
  • Playground with jungle gyms and bungee trampoline
  • Live entertainment
  • Daily indoor and outdoor activities
  • Arts and crafts room
  • Video game lounge
  • Resting room
  • Mini-whirlpool and splash area with mushroom fountain
  • Kids theater with movies

In-room, certified babysitters are also available for a small fee so parents can enjoy date nights like a romantic dinner, beachfront couples massage or hit up the nearby clubs.



ADDITIONAL INFORMATON

Location
Oasis Palm is 15 minutes from downtown Cancun and only 30 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card (American Express, MasterCard or Visa) may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 7/28 - 12/19
Starting at $589 was $1479
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

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