Nickelodeon Hotels & Resorts Punta Cana

The Nickelodeon resort in punta Cana was an overall good trip. But to really call it a Nickelodeon resort is a fetch. The part of the resort where the rooms are have very little Nickelodeon theme things other then a gift shop which is half regular gift shop half nick themed. The water park is across the street about a ten minute walk depending on where and who your walking with five minutes with just adults. The restaurants are okay, not the most kid friendly foods each sit down place has the same menu. You need reservations for most of the restaurants. The space walker one is a cool theme but seems rushed As an experience. The Nickelodeon inspired drinks are not advertised. The coffee shop was a nice touch. Aqua nicks is nice but closes at five which is also when nick kids closes. Then at 8 is the kids shows once again across the street. The beach is nice water is choppy but not to bad for older kids younger ones may have a issue. The personal concierge was pushy when it came to a vacation package thru the resort company. The waiters at the pool and aqua nick were great, so was the bell boy who took us to our room. Almost all the staff was wonderful. Very friendly people and helpful. Also the character breakfast was extra and okay but the people characters didn’t really stay out long enough for the price and the food was the same as the sugar an restaurant which was just okay it was also a buffet but wasn’t easy for kids to do on there own. We did on excursion while on vacation with Amstar it was monkeyland my seven year old loved it.

We arrived beginning of October, we paid for Nickelodeon. The water park was close for the hole vacantion we got last day of departing 3h of fun to the park that's the day day they open, when we booked the vacation they said the park will be done remodeling mid September that is why we booked for my 2 kids. The activities for kids not special from other resorts, the smoothie s for kids made with No real fruits if u have a birthday maybe u will get lucky to get acup cake nothing special (kids resort), food medium just some restaurants with reservations,rooms nice but getting old the carpet the sofas.. Other than that nice beach pools clean.....just try to make the best vacation ,nobody is going to refund or something.....soo

This was our second time and we are still very happy. It was slow season so the resort was quite quiet. The amenities and food are amazing, everything is clean. I was upset some restaurants closed more than the one day noted but fine. Concierge, maid, bar/service and bellboy staff are all incredible. Rooms are spacious and clean. Tip here and there and you will be treated like royalty... it means so much more to locals and the staff are so hard working. Will be booking again!

we were there Saturday to Saturday a whole week July 20 till July 27,2019ok we went to this resort for my sons birthday it was me my daughter 11 and my son turning 8 when I booked this resort I made it very clear it was my sons birthday vacation we get there we are walking to our room and I see happy birthday banners on the door on other doors so im believing we have that too but we get to our door and we don't so there is #1 than we do room service and it takes over an hour to get to us this happened all the time we did room service there is #2 than Monday night I went to the atm to take out money and the card got stuck I went right away to the office they said we can't do anything about it now you can make a report in the morning we call the bank they will get your card out but only thing is you got to pick it up at the nearest bank (whatever brand the atm was ) which I know it would be very far it took over an hour to get to the resort lost story short after explaining that was my only card to pay for anything they call me Friday night around 7:30 to my hotel room saying the bank called they have your card when can you pick it up now here is the funny part im leaving the next day I just hung up the phone I just wanted out my kids were so dissaponted they gave me the run around the whole week my kids were not happy and my son birthday dinner they made this concoction of smashed up cake marshmallows smashed on top we waited for 30 mins to come sing happy birthday to my son after we are done with dinner my son was falling asleep it was horrible we could not do any excursion and then had the nerve to say if you have any fees you need to pay for them if not you couldnt leave the resort till you pay threatening me im really upset im a frequent traveler and I've never experienced treatment like this we were there for a week and the price wasn't cheap at all!!!!!!! and I was doing paper work to become a member I don't think so im never going to a Karisma ever again NEVER!!!!!!