Live Aqua Beach Resort Cancun

Mexico - Cancun

Our Rating

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1-800-880-2177
4 Nights with Air from $1,069 – All-Inclusive

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Nestled in the heart of Cancun's hotel zone, where powder-white sands line the rolling surf, this adults-only, all-incl ... More

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48 questions, 227 answers.

what was this hotel called in 2010?2 answers

6 years, 85 months ago

Deb

Hi Deb, I believe that the name in 2010 was the same as it is today, howver, it is my understanding that the resort became all inclusive in 2010.

ccsusan1

Asfar as I know it was still called Live Aqua. They changed to an all inclusive a year ago.

CraigA

Do they have any shows at night? or what is there to do after dinner?6 answers

6 years, 76 months ago

Houston

For after dinner entertainment, the Live Aqua Cancun has a variety of bars in which you'll be able to immerse yourself into the Cancun nightlife. Egos Bar, for example, offers a DJ spinning music late into Friday and Saturday nights, while if its dancing you're after, you may want to check out the Pool Club.

ChrisCC

No shows. Guests go as an organized group to clubs most nights. We were there Monday - Friday. There was a fire show scheduled for the weekend. They do have some minor events. Most bars in the hotel are closed by 1:00 AM while we were there. A great place for relaxation.

APLCPA

There was a Mayan dance show one night. They have a calendar that they give you when you check in with all of the activities. It sure would be nice if you could see that online somewhere though ahead of time to plan accordingly.

LivePuqua

No shows at night but there is a bus station right outside the hotel and the bus fare is $8.50 pesos or $.80 cents in US Cents.

DarylannD

Every friday night they have a live show outside on the concourse (we saw firejugglers) - they also have other activities around the property (there was a "vegas night" while we were there). I think they post a lot of their activities and such on their website.

DaddyK

Aside from a fire show one night there is no night life after dinner. You have to travel to cancun bars for night life which they offer a package for $60 per person for transportation (one way) and open bar (which is tough to get to and limited as to what you can order).

ham23my

How old do you have to be to stay at Live Aqua??6 answers

6 years, 76 months ago

DJones

18 years old. thank you.

JanelCC

18+ (its Adults Only)

Leopold

18 when we were there.

APLCPA

You have to be 21 years or older to stay at Live Aqua because it is an adult hotel only and they serve alcohol.

DarylannD

I know it is adult only and I think I read you have to be at least 18 minimum but not 100% sure of that

Shelby3528

Unknown, I can only assume 18

MikeLinda

nightlife6 answers

What is the night life like at Live Aqua? Is it easy to leave the resort to explore the bars/ clubs in Cancun?

6 years, 74 months ago

NYC

According to the information on our web site, the night life is pretty active during the weekends, but it can be quieter during the week. However, this depends on the clientele at the resort at any given time. There are bars/clubs in the are which are a short cab ride away.

KristinCC

Nightlife at the resort is rather drab and low key. Not for partiers or young folks looking to get crazy but they do have a few nice bars and a lounge/club (small/low key) for couples looking for a nightcap. Fortunately, Live Aqua is located very close to all the hot spots downtown so you can easily get to/from any place in the hotel zone like Daddy O's, Coco Bongo, Beach Bar, etc.

Leopold

We were in one of the bars and every night a shuttle left for the bars/clubs at about 10:30 so you have the option if you want. But I think there is plenty at the resort depending on what kind of crowd you're looking for.

LivePuqua

Night life was ok. We aren't much into partying, but the hotel does have a couple onsite bars that are open till late in the evening.

DarylannD

It is - we didn't do much off property, but you're not "locked in". The big bar/club area is about a 20 minute cab ride from the hotel

DaddyK

There is no night life. There are two bars open at night. One of them is more of a waiting area for the restaurant and the other (Ego) only gets busy before the bus leaves for the Cancun bars (Sr. Frogs, Dadyo, Coco Bongo, etc.) If you want to travel outside the charge is $60 for transportation ONE WAY and all you can drink (vodka, rum, soda only) I recommend a bigger name brand that offers nightly shows and an active crowd.

ham23my

Is this hotel non-smoking rooms or is the entire outside area also non-smoking?6 answers

6 years, 74 months ago

kcsundial

Based upon the information the resort has given us, and the resort's own web site, it does not specifically state whether any areas are strictly non-smoking. You would be best to check with the resort directly regarding their regulations on smoking in-room and on the property.

KristinCC

non smoking rooms but you can smoke outside in designated areas

Leopold

Non-smoking rooms. Outside there was smoking.

APLCPA

The hotel is non smoking but the outside is smoking. Lots of people we're smoking on their patios/decks and by the pool.

DarylannD

The entire hotel is non smoking, but they're ok with people smoking on the balcony (staff even left us an ashtray ;) The bars, pools and such do not have an issue with people smoking, so long as you're aware of who's around you, and don't leave butts everywhere...

DaddyK

My husband and I don't smoke but we saw lots of folks smoking around the pool and also on their balconies too

Shelby3528

Does the hotel offer carpool to and from the hotel?7 answers

6 years, 74 months ago

Shauna J.

Round trip transfers are available to and from the airport. If you have an existing reservation with Cheap Caribbean, you can add the transfers by calling 1-800-915-2322. Otherwise, you can add the transfers during the online booking process.

KateHCC

Nope. We had to pay our own way.

DarylannD

Not that we could identify - but if you go through CheapCarribean, you can get transportation. They're quick, efficient, and REALLY easy to find.

DaddyK

No, we signed up for airport transportation. To get around town the bus is easy to do costing $.50 or 8 pecoes.

JAR57

Not for free. Book it when you book the hotel.

ham23my

we paid separately for shuttle service. Perhaps if you stay in the el presidente suite they would.

champagnewishes

We just added the ride to and from the hotel on to our CC voucher... it's cheaper than getting a taxi.

SadHoneymooners

Is all wine from aka wine bar included in the all inclusive price?5 answers

5 years, 72 months ago

Josh

The Live Aqua Cancun includes unlimited food and drinks but may not include some restaurants. Please check with the front desk for more details.

KateHCC

We visited several of the bars and restaurants on the resort and never paid anything for ANY food or drink, even top shelf stuff. There is also a separate coffee shop in the gift store with specialty coffees and desserts and all those are free too. There is ONE restaurant on the resort that you have to pay for if you choose to eat there but the rest of the restaurants are so good, we didn't feel we were missing anything. When ordering a drink like a rum and Coke for example, just tell them you want a top shelf rum like Bacardi in it or you will get house. But if you ask for top shelf, you will get it. If you like shots, they have some really fun and tasty shots. Ask for the Bumble Bee :)

Shelby3528

yes

stovie33

They offered a few different kinds that were included, but if you're picky about wines you might be disappointed--especially when your red wine arrives chilled and your white wine arrives lukewarm. I do believe you can pay for better wines at at least one of the restaurants.

RefusesToCheckBags

Yes, all wine, ber, and liquor.

MikeLinda

What kind of beer is served at this resort?6 answers

Many resorts serve Dos Equis as part of the all inclusive package.

5 years, 71 months ago

Ohio

The majority of resorts offer domestic and international beer. As the brands can change depending on availability, unfortunately, there is no way to guarantee what specific brands will be available at a given time.

MariaCC

dos equis and two other types

champagnewishes

Dos Equis was what they served at the pool. In the room you get a mini fridge that is stocked with beer, water, soda and snacks. In there was cans of Dos Equis, Sol, and Tecate. We really like the Sol so we called down and asked for them to bring us a bunch of that for our fridge and they brought it up to us.

Shelby3528

There was a variety of beer in the min-fridge (Dos Equis, Tecate, and Sol), but the beer at the bars is Dos Equis (light by default, but darker if you actually ask for it at the right bar - this never was the same).

SadHoneymooners

sol, tecate, dos equis, dos equis amber

stovie33

Not being a beer drinker but I did see many different beers being served. I'm sure this resort can meet you needs without question. Try "43", a Spanish Liquor after dinner, real smooth.

MikeLinda

Are small pets allowed?5 answers

5 years, 71 months ago

Reston, VA

Live Aqua Cancun does not advertise that they allow any pets.

KellyCC

Not sure about this but I think you would have a hard time (if it is even possible at all) taking your pet across the border into the country. I know hey are super strict about what comes back out across the border too when you return to US and it always says no animals, plants, food, etc. in case they pick up a disease. Maybe the rules are different for pets but you may want to do a lot of digging on that first.

Shelby3528

We did not see any pets on the property.

MikeLinda

Did not see any pets so I assume no but call hotel

Merekat

NO! Leave them at home please!!

Julio

Is the 1 swim up bar large enough to accomodate everyone?6 answers

It seems like only 1 swim up bar at a large resort would be VERY busy ALL the time... is this the case? Also, the website advertises that it has 8 pools but the photos only show 1 or 2. Are the others nice/large etc??

5 years, 70 months ago

iowa city

This resort is home to a total of eight infinity pools as well as a pool concierge who's available to bring you an array of snacks at practically any time of the day. There will be peak times of day where the pool bar may be crowded, we suggest to arrive early to ensure a seat.

KristenCC

We were there between Christmas and New Years. The hotel was full as were the poolside chairs, but there were very few people actually in the pools. There was one medium size pool with the swim up bar and one large pool (I bet they are considering it to be 3 but they are all attached) with an infinity section. One dipping pool that I never saw anyone in and a hot tub (but no jets around the outside, it only bubbled in the middle. odd really). Very pretty pool area, no activities and very quiet music.... even at the swim up bar. Not a party place, more relaxing and romantic. Hope that helps

Hgg1

There are actually 8 pools and some "attach" to the others so they are not completely separate. But it was a really really cool pool. I was not terribly impressed by the pool photos but was once I saw it on person! The swim up bar is totally separate and somewhat private and you would think it would be packed but it was not. the service at all pools is SO AMAZING that you want for nothing. That may be why folks were not lined up at the pool bar. If it even LOOKS like you are getting low on drinks, they will be there asking what they can get you. Then you can get in any pool with your drink.

Shelby3528

The swim up bar was never too busy - they pour the best drinks, too, ironically. The resort does, technically have 8 pools - the swim up bar, four circular pools, one long pool that is actually "2" pools, I guess and the "hot tub," which never was hot.

SadHoneymooners

The one swim up bar is away from the main pool area, so few people were using it when we were there last week. You kind of have to go out of your way to find it. The main pool area is absolutely spectacular. Including the hot tub, we counted 7 pools, one of which is the largest and has two separate sections so that may be how they get to 8. The infinity pool overlooking the beach is gorgeous. None are all that large if you're interested in doing laps, they're more just for hanging out in and chatting with people. Also, each pool is at a slightly different temperature so if you find yourself too hot/too cold, you just move on to another one. The poolside service is wonderful and you will find that you don't really need the swim up bar--they will happily bring your drink or guacamole to the edge of the pool where ever you are.

RefusesToCheckBags

There was plenty of room at the swim up bar. They also have servers working on the beach and at pool side, so you don't even have to get up. There always seemed to be plenty of loungers and seating, but it did help to get up early and reserve the exact spot you wanted.

Tedthevacationer

Is there snorkeling available?3 answers

5 years, 70 months ago

acorns

Snorkeling and Watersports Rentals are available nearby.

KellyCC

If you wish to snorkel from the beach, you can, but there really is nothing to see. We had a small craft advisory the entire time, so didn't get to do much snorkeling or diving. If you want to snorkel, arrange it through the Cheap Caribbean rep on site (Brenda). From what I hear, she is very useful.

SadHoneymooners

Yes they have tours for that

Merekat

Rumours have it Mexico is very dangerous, how does the Hotel help assure our saftey?7 answers

5 years, 70 months ago

bensalem,pa

The hotel and tourist areas are quite safe here. You would use the same caution as you would in any unfamiliar city.

KellyCC

My husband is EXTREMELY safety conscious and we both felt VERY safe here. This resort is in what felt like an "upscale" part of Cancun with high end shopping centers both across the street and another a couple blocks down the street. There were lots of police visible at these malls. PLUS a large police station was within one block of the hotel! As well, my husband checked with US State Department web site and there are no current danger alerts for this part of country.

Shelby3528

All trucks or cars that come on campus have to pass through a gate. We never left the resort and felt very safe (there are cameras everywhere). Obviously you have to use your best judgement and lock things in the safe, but otherwise, the people selling things on the beach always walk away when you say. No, Thank you. I heard plenty of people say they had ventured off the hotel property (there's a mall across the street) and they never mentioned being harassed or anything negative. Use your best judgement.

SadHoneymooners

I have traveled to Cancun a few times alone with no issues whatsoever. Cancun is not like the western areas of Mexico caught up in drug cartel wars. It is very clean, there are tourists on the street day and night, and the buses run 24 hours a day. Personally, I would be surprised if you had a problem.

VAcatmom

We saw no issues what so ever. It didn't seem dangerous to me at all if you stick with a tour group to shuttle to and from the airport and any excursions. I wouldn't go venturing out and about through Mexico on your own in a car or taxi. The hotel zone was strictly touristy.

JMcDeez

We stayed on the resort and had no problems and we didn't hear of any while we were there. There are guards that patrol the beach, but that's not the hotel staff.

Drivingmissdaisy47

I am a retired police chief and I can assure you that Cancun is very safe. The area is protected by Municipal, Federal, and Military officers ensuring safety. Security is also provided everywhere including hotels, and shopping areas. No problems at all.

MikeLinda

Maximum adults in room4 answers

I see that the maximum adults per room is 3. I will be travelling with my daughter and two of her female friends. Would we be able to stay in one room or do we have to get two separate rooms and if so, do we get any discounts?

5 years, 70 months ago

Yes as you stated, the maximum occupancy is 3. You will need to book 2 rooms.

KellyCC

most of the rooms have two queen beds. we requested a king but they didn't have any available. there is not really any additional room for a cot so if you don't mind sleeping together than one room should work for you.

estylesb

hmmm...I know we booked a separate room for my daughter and she had 2 queen beds....not sure why they would limit the room to 3??

Drivingmissdaisy47

We had a room with two queen beds that woyld be just fine in your situation. Each bed is provided with bodyhug pillows and at least four others including additional pillows in the closet.

MikeLinda

Is room service included?8 answers

Do you have to pay extra for room service at this resort? Also, is there a limit to when it is offered?

5 years, 69 months ago

Chancebear

No...it's all inclusive. Everything is free...and wonderful.

Danner

This resort offers 24 hour room service and it should be built into the all inclusive plan; however, because amenities are subject to change, we always recommend confirming with the front desk upon arrival.

LaurenCC

Room service was available 24 hours a day. The only thing we paid was to tip the person who brought it.

SadHoneymooners

Yes, room service is included in the all-inclusive price. I took advantage of it several times. Don't let the menu in the room fool you, though. There are prices listed next to each item but they are not applied to your account.

VAcatmom

room service is free and offered 24/7

stovie33

24 hour Room service was included in our All-Inclusive package. Just leave a tip and you are all good :)

BeachBum11

Room service was included 24x7 (although a limited menu overnight) and, in our experience, was really excellent. Dining options are limited at Live Aqua but we found the room service to be some of the better food.

RefusesToCheckBags

24 7

MikeLinda

Which departure city4 answers

This package price is based on which departure city.

5 years, 69 months ago

Canada

The package pricing is based on flying out Fort Lauderdale FL. For exact pricing please contact us at 1-800-915-2322.

CaitlinCC

Our advertising uses the base rate out of Florida airports, but we are able to reprice from any city. The hotel rate will remain the same from package to package (depending on room availability), but the airfare is subject to change from city to city and flight to flight.

LaurenCC

you should fly in/out of the Cancun airport.

dtjb

Atlanta, ga

Pdenson78

We live in Ft. Lauderdale Florida and the flight time is less than 90 minutes

Babes1070

Is there fishing anywhere near the resort?6 answers

5 years, 68 months ago

nitabita

There is fishing nearby, we recommend speaking with the resort directly for their recommendations as we cannot add deep sea fishing to your vacation at this time.

LaurenCC

Several boat charters are within walking distance from the hotel. Other charter area's can be reached by bus directly in front of the resort.

MikeLinda

I did not see anyone fishing...they have snorkeling :)

Merekat

Yes, talk to someone at the resort to set it up, only 5 minutes from the resort by bus 8 pasos. Barracuda Marina my trip only cost $140.00 for a 6 hour deep sea trip and that includes everything but food. Caught my fish of a lifetime and would highly recommend !

SLAVY

Not that was notated anywhere I saw. There are tours through Olympus tours that can accommodate you for a great price.

Pdenson78

I'm sure there is fishing near the resort

Babes1070

I have booked a garden view room but want to upgrade to ocean view. Should I wait until I arrive at the hotel?6 answers

5 years, 68 months ago

templesec

You can either upgrade your room prior to travel or you can upgrade upon check in depending on availability. For pricing please call us at 1-800-915-2322.

CaitlinCC

I would do it now, I had the ocean view 8th floor and was really, really nice (great view) my friends had the garden room and they were a little sad about that. Good Luck on your trip!

Adri

I booked ocean view and they upgraded me to ocean front to be close to friends that I traveled with at no charge.

StLouisGirl

I would recommend as soon as you can, that way you assure ocean front. You will love the view, it is the best experience

Charlie777123

I would wait. They offered us a better price when we got there.

Tedthevacationer

Do this right away, This resort is top shelf and becoming very popular so I would suggest doing this right away.

MikeLinda

How is the beach7 answers

does it have white sand and is the water calm

5 years, 68 months ago

You will find the white sand beaches in Cancun, but some of the best beaches will be south of the Hotel Zone.

LaurenCC

The beach was beautiful, sugar white sand and very clean. The water was a little rough but still could swim and play in the surf.

StLouisGirl

The sand is white and beautiful..the water was rough the first few days (must have been a storm out at sea) ..but our last day it was quiet. Not lake like...just smaller waves with less under toe. The winds in the afternoon seemed to make the ocean rough.

Drivingmissdaisy47

The beach is beautiful. The sand is great, but the water has not been calm the couple of times we have been there. It is often a "red flag" day on the beach, but still worth it.

Tedthevacationer

The sands are white, the ocean blue and warm, but a little choppy. Life guards are on the beach all the time.

MikeLinda

yes, beautiful white sand. however the waves were very rough when we were there last week (April 11-16, 2013). It might be high tide season??

dtjb

WHite sand yes, clear turquoise water, yes. It's not calm, there were red flags most of our trip and the riptide can be strong. Other than that, it was beautiful.

ghd1115

is all the water filtered at Live Aqua6 answers

5 years, 68 months ago

kelly

Resorts now have special designed filtration systems where you need to worry about the water, but they still make bottled water available for their guests since some travelers bodies tend to be more sensitive to this type of change.

LaurenCC

We drank the water all over the hotel and from all the taps and had NO problems...so I would believe the website and say yes.

Drivingmissdaisy47

Yes, your safe with water and the hotel has bottled water everywhere including your room every day.

MikeLinda

YES! :) however, that being said I still used bottled water in the rooms to brush my teeth.

dtjb

Yes, filtered. They stated they use bagged ice at the pool bars.

KrisfromOH

Get bottled water. I don't know if it's filtered for reg water and ice bc a few ppl had stomach issues from drinking it.

Merekat

Does "all-inclusive" include alcohol and gratuities?8 answers

5 years, 68 months ago

Virginia

Yes alcohol (premium). No gratuities

Charlie777123

The all inclusive package at this resort includes both Domestic and International brands of alcohol; as well as, your taxes and gratuities.

LaurenCC

AI does include alcohol and tips, but I would recommend tipping anyway. The best way, if you plan on spending a good deal of time at one particular bar, for instance, is to tip maybe $5-$10 at the time of the first order. The alcohol isn't the cheap stuff, but they will make you a better drink and remember you a little better, as well.

JustBreathe

Yes it does....of course these are not rich people in a rich country. We tip anyway...just bring maybe a couple of hundred dollars in singles and use them for bartenders and house cleaning staff. They appreciate it and remember you!!! I have to say ....very FEW people tipped at Live Aqua....compared to other all inclusive s we've visited.

Drivingmissdaisy47

It does include alcohol and really anything you want, except a lobster and steak dinner that you can include for an extra cost. The gratuity is included, but it is nice to tip those that work hard a little extra. They are a helpful staff.

Tedthevacationer

All inclusive included literally everything except for tips (and the spa was extra). Included: all alcohol (even if you have room service deliver it, or requested high grade liquor), all food (breakfast/lunch/dinner/room service/pool food), and cafe/coffee shop.

Mc298005

It includes all meals, snacks, breakfast, lunch, dinners, liquor, beer, all drinks, at the various rest. and cafe in the resort. Does not including tipping.

MikeLinda

Yes! Although I did tip $5-10 per meal and threw the bartender a $10 once a day, they really appreciate it.

ghd1115

Is there an onsite snorkeling? what about other water sports? Are these activities available on site?6 answers

5 years, 68 months ago

The Wander

The water sports available at this resort are: surfing, personal watercraft, and boogie boarding. We recommend setting up a trip to Tulum/Xel-Ha or Xcaret to experience some of the best snorkeling along the Cancun/Mayan Riviera.

LaurenCC

We went snorkeling through Jungle Cruise. it is nearby and was wonderful.

MaryPr

I didn't see any snorkeling equipment. But if you want to para sail, those guys are always on the beach. 100.00 dollars for 2, my husband and daughter had a good time and the guys were very nice!!

Drivingmissdaisy47

Nothing onsite but all are offered in various tours and easily accessed from the hotel.

MikeLinda

Only watersports on site is a jet ski rental. other guests rented them for around $100/hr. You should negotiate the price with the vendor. Snorkel and scuba diving is available off-site via the Tour Desk.

dtjb

The water was much too rough for onsite snorkeling which we were very sad about. This is a problem for all of the hotels along the hotel zone. They did have jet skis and boogie boards you could rent just off the side of the hotel property.

caribbeaner

What is considered the age of an adult ?6 answers

what is the age for an adult.

5 years, 67 months ago

Eileen

Most resorts in Mexico start the adult rate at 12 years old.

LaurenCC

18 years of age

MikeLinda

simon69

18 yrs in old in Mexico is considered adult.

dtjb

I didn't see anyone there who looked like they were younger than early twenties, but that does not mean that the "adults" there weren't rowdy at times. There were always little groups of "party people" around. Still it was easy to find a secluded area where things were quiet.

caribbeaner

18 years of age

KrisfromOH

Are there bathtubs or just showers?7 answers

Some resorts have a separate jetted tub and a shower, but I wasn't sure if this resort only has showers....

5 years, 67 months ago

Mia

This resort just has showers not bathtubs in the rooms

CaitlinCC

Live Aqua rooms has tub and shower. I stayed in a suite and it has jacuzzi and a separate shower. highly recommended.

MJOrtiz

Live Aqua has both separately, in the same bathroom.

Tree7162

The resort has both showers and tubs. Our tub was not jetted and the plug in the drain didn't stay closed, so we didn't use it.

Tedthevacationer

Our room had both! A stand up shower, and a bathtub. We had a standard garden view room.

Mc298005

The rooms have a full tiled shower big enough for several people and an additional tiled tub for those who wish to soak and relax.

MikeLinda

There's a bathtub in the room no jetted tubs and only room for one person. If u get a terrace suite I believe they have a big tub for 2 w jets. But regular suites just a tub.

Elizabethb9490

Is there shade on the beach?7 answers

5 years, 66 months ago

United states

The Live Aqua Cancun lies along a beautiful white sand beach. Private beachfront cabanas are also available for use by guests.

CaitlinCC

Not shade from trees but you can get a cabanna - it may be extra charge though. Chairs with umbrella for shade around pool but can't remember if they are on beach too...

Merekat

There's a few umbrellas by chairs. That's all the shade on beach .

Elizabethb9490

Yes, there's many umbrellas available and you may also rent a cabana for $80/day.

Gymrat

There are lounge chairs with beach umbrellas (still use lotion though!) There are a few huts as well....you would need to get to the beach early for them.

happy25

Yes, umbrellas and other shade are available.

JLaz

Yes! A few small palapas, canopies, and umbrellas

laroonie

Does the hotel use 110 volt electricity or do you need an adapter?6 answers

5 years, 66 months ago

Hattiesburg MS

You do not need an adapter as this resort has the same electrical outlets as the US.

CaitlinCC

US Plugs work at Live Aqua-no adapter needed if coming with things that plug in in the United States

Merekat

No adapter needed. US plugs are fine

Gymrat

yes. hotel use 110v

wsjk

You do not need an adapter

happy25

NO ADAPTER NEEDED.

SLAVY

how do i upgrade to a suite?3 answers

room options do not include suites

5 years, 64 months ago

Suites are available directly through the resort.

MariaCC

When you check in, they will ask you if you would like to upgrade to a suite. Also, you can request one when making your reservation.

Sha65

Upon check in, you can request upgrades. Hotel is very good about making accommodations if available.

Jdpizin

all inclusive6 answers

does all inclusive include all the resturants in the hotel>?

5 years, 64 months ago

Mero

The all inclusive includes all meals, featuring four a la carte dinner restaurants, snacks and poolside menu.

MariaCC

All but one that serves lobster and steak. But, you can get steak at many of the others and good seafood too.

laroonie

Yes, except for the Lobster grill which you will pay $60.00 per person for Lobster and $60.00 per person for steak. We didn't eat there. MB's is the best. Buffet is so-so. Honestly, we thought Live Aqua was over priced for what you get.

Spyrogirl

YES! Everything is included. Room service, drinks, food, entertainment, etc.

Spence

Not all were included in our trip. The In Lakeesh restaurant was not included but it is not worthy. We made reservations there and the service was not good, the food was not good either. Not worthy. They have the restaurant SEVEN (sport-not dressing code, Buffet) for breakfast, lunch and dinner; the restaurant "mb" or "mp" (not buffet) request a better dress code (Pants and Shirt); the Sushi Station is cool and the sushi was great. The restaurant close to the beach (not buffet) was also included and a great option. The Room Service was excellent

OLIPROCA

All inclusive includes all but 1 restaurant which is an extra cost per person.

Giosoccer

Is the beach rocky or full of seaweed or jellyfish? I want a great swimming beach, soft sand...7 answers

Also, is wifi free>

5 years, 64 months ago

It is definitely not rocky, the sand was beautiful and soft. During our trip we didn't see any seaweed or jellyfish.

Svathns

Also, yes .. there is free wifi

Svathns

The beach was very nice. No jellyfish or seaweed while we were there in June...

Spyrogirl

The beach is not rocky. With regards to Wi-Fi, it is complimentary but we would advise inquiring at check-in as policies can change at any time.

CoryCC

The beach is soft white sands... no rocks, no jellyfish, a tiny bit of seaweed, but not much. The water is very clear so it's a great swimming beach. We went snorkeling while we were there! And yes, WIFI is free!

Spence

The beach is sparkling white soft sand. The water is turquoise and beautiful. You can see the bottom for quite a ways out. I did encounter some seaweed, nothing ridiculous though. No jellyfish that I know of.

AnnetteSmitty

Wifi is free. The beach is immaculate, they "rake" it every morning. The water is free of debris. Perfect for swimming and you can see the bottom

Jdpizin

transportation from/to the airport2 answers

Does the hotel offer transportation from/to the airport? And if yes is there an extra chanrge?

5 years, 63 months ago

mero

Roundtrip airport transfers may be added to your reservation for an additional cost.

CoryCC

I do not believe the hotel does. They would just refer you to a shuttle/cab service.

ktc123

How many restaurants & bars?3 answers

5 years, 63 months ago

louisiana

Below is directly from our website: As it states, some restaurants can change their hours. DINING This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details. Azur Type: Mediterranean Hours: Lunch - daily, noon-5pm; Dinner - daily, 6:30pm-11pm. Description: Savor exquisite Mediterranean dishes with Latin accents in an open-air restaurant with refreshing sea breezes and the gentle sound of the waves from the turquoise sea. Siete Type: Mexican Hours: Breakfast - daily, 6:30am-noon; Lunch - daily, 1pm-4pm; Dinner - daily, 5pm-10pm. Description: Enjoy contemporary Mexican haute cuisine in an ambiance that combines the sophisticated styles of Mexican and pop art. MB Type: Latin Hours: Daily, 6pm-11pm. Description: Specialty restaurant featuring Latin-inspired creations by celebrity chef Guillermo Gomez. The casual elegance of MB makes it the perfect venue for a sophisticated dining experience, turning any evening into a special occasion. Inlaakech Lobster & Grill Type: Seafood Hours: Daily, 7pm-11pm. Description: a la carte restaurant specializing in grill favorites and fresh seafood in an elegant setting. A surcharge of $60 per person applies when dining here. Reservations are required. Sea Corner Type: Seafood Hours: Daily, noon-5pm. Description: Serves unlimited cerviche, chips, tacos and fresh tropical fruit in a beach-side setting. Sushi Station Type: Sushi Hours: Daily, 5pm-11pm. Description: Serves quality Japanese sushi prepared with the freshest ingredients. Cafe Deli Boutique Type: Snacks Hours: Daily, 6am-10pm. Description: Serving snacks, paninis, croissants, baguettes, and more in an open-air setting. All hours are subject to change. -------------------------------------------------------------------------------- BARS/NIGHTLIFE Aka Bar Offering a sublime selection of Mexican and international wines, cocktails specially designed for Live Aqua and an exquisite selection of the best tequilas. Daily, 10am-11pm. Egos Bar Located in the hotel lobby, Egos Bar complements the Live Aqua experience, offering an energetic environment that is exclusive and stylish. DJ Fri and Sat nights. Daily, 7pm-1am. Pool Club Located at the pool and featuring a swim-up bar, the Pool Club serves refreshing drinks in a relaxed setting. Daily, 9am-5pm.

RobinCC

There are 3 restaurants which all have bars and then a forth restaurant that only does lunch by the pools. Each restaurant was a bar so that's 4, then there is a big stand alone bar as well as one outside next to the pools. So, in total there are 4 restaurants and 6 bars.

Spence

4 Specific restaurants....Can get really good food from Room service and the pool and beach areas. There are several bars around pools including a swim up bar. Several bars inside resort as well. Everyone in the resort are very helpful and will help you get familiar with the resort at check-in.

AnnetteSmitty

Does Live Aqua have any entertainment?3 answers

5 years, 63 months ago

telrad

Mid-week nightlife at Live Aqua Cancun can feel tame for dedicated party animals. However, the weekend brings a live DJ and Cancun is always just a quick cab ride away.

MariaCC

Yes, when you arrive, you get a schedule with the types of entertainment and the times they will occur. Most of the bigger entrainment happens from Thursday to Sunday. We went to two of their dancing club nights and also saw a live circus show. On our last night they had an amazing magician. Food was catered at all the entertainment events as well! We loved it.

Spence

They do have a few things to do, but it is more relaxing kind of hotel. The good part is that just 5 minutes away you have restaurants, malls, bars and places to have fun. I found live aqua a great choice in Cancun

Adri83

age restriction4 answers

i have one daughter 16, is that accepted?

5 years, 61 months ago

lydia

No, all passengers must be 18 or older

AlixCC

Over 21 only

ivetteyoga

No, all vacationers must be 21 or older.

John23

I say no

RSullys

Does this hotel or beach area allow nudity or topless sunbathing?4 answers

5 years, 61 months ago

The hotel website does not mention nude/topless sunbathing. Please call them directly for this information.

AlixCC

I do not believe so...at any rate we did not see any. When we were in Cozumel it was apparent but I don't think it is allowed in the Hotel Zone where Live Aqua is

Acke

Did not see any

RSullys

topless sunbathing was allowed as I asked our waiter who said, " oh yes....this is your house while you are here so do as you want"....we had the cabanas all week and the first row of them in front of the pools facing the ocean is fairly private for topless sunbathing as my wife took advantage of that and in the ocean as well....no one said or did anything except for one uptight lady next to us the first day who gave us looks of disgust.....who obviously needed a drink.....there was one other lady topless on occasion

Julio

what beer is offered?4 answers

What type if any American beer is served?

4 years, 60 months ago

iowa

They offer domestic and international alcoholic and non-alcoholic beverages. For more information on specific beers please contact the resort directly. You can contact them by following this link and then clicking on "email us"

LizCC

I did not come across american beer at Live Aqua. The main beer is Dos Equis Lager w/ a lime in it. The resort also had Sol, Corona and Tecate Light.

John23

They did not have any America beer that I could see. They also do not have Corona!

Lisa30041

Bud, bud lite, corona and corona lite

RSullys

No American beers....if you want American beers stay in America...do as the romans do and drink a Mexican beer!

Julio

Who is providing the golf lessons @ Live Aqua Cancun?1 answer

Is it a golf pro akin to PGA professional?

4 years, 56 months ago

nyc

For further information regarding amenities such as this, we do suggest contacting the resort directly as they would be best to assist with this inquiry. The telephone number from the resort's website to contact their Customer Service Department is (888) 679-3748.

MariaCC

What is the beer selection in the hotel?4 answers

4 years, 56 months ago

Tito - New York

This resort offers a variety of domestic and international alcoholic and non-alcoholic beverages. For more information please contact the resort directly.

CaitlinCC

They had draft and can beer available in your room and in all the bars including on the beach. Bud lite and several Mexican beers were offered.

Sha65

Bud, bud lite, corona, corona lite, tecate ( ?) and dos Equis ( ?) and lots of top shelf liquor but you MUST ASK FOR IT BY NAME!!!!

RSullys

Mexican beers....and COLD!

Julio

Do they play dance music at the pools during the day5 answers

is it a quiet hotel or a hotel that plays music at the pools? We like hotels that play upbeat music during the day especially at the pools. and what are the ages around that go to LIve Aqua?

4 years, 56 months ago

Cincinnati oh

This resort does not play upbeat music at the pool. Live Aqua Cancun can feel tame for dedicated party animals. However, the weekend brings a live DJ and Cancun is always just a quick cab ride away for those who want to get down on a Wednesday!

CaitlinCC

There is one pool that's plays louder music during the day and has a swim up bar. The other pools just have background music. Ages range at live aqua ... I would say 30-40.

Giosoccer

Music is played in most areas around pools but not loud. I didn't find it offensive.

bumblebeebuzz

The whole place is very spa like...they play more spa music by the pool too. But there were some beach parties in the evenings with more music by the bars.

AOkNewlyweds

No dance music, background only as its not a younger adult crowd....if you want the thumpathumpa electronic noise stuff go to the Hard Rock

Julio

What is the mean age group usually ?5 answers

I am 50 + single woman and dont want to go some where that I will be out of place.

4 years, 55 months ago

New York

Once finding my way around the resort, Id be most comfortable on my own here. Although I traveled with my husband we kept by choice to ourselves. I wouldn't recommend as a place to find a partner as most couples and groups seemed to stick together.

bumblebeebuzz

I am 66 and I felt right at home. There were people of all ages (over 18) but mostly people around 45-70. It is a very relaxing and beautiful setting.

Sha65

Mostly couples but everyone was friendly not a lot of "action" for single but it was a good place to de-stress and enjoy yourself

RSullys

This resort is adults only, however, it is difficult to advise what the age group of other hotel guest will be during specific travel dates.

MariaCC

There is a wide range of ages...I would say 21-65....mostly couples or small groups of friends. Very welcoming! I don't think anyone would feel out of place there.

AOkNewlyweds

can a person 16 years old stay here with parents?6 answers

4 years, 55 months ago

Joan

I would say no b/ c I would not bring mine

RSullys

I don't think so...I think it is adults only. I didn't see anyone there under 20 or 21.

AOkNewlyweds

This resort is adults only, you must be 18 or older to stay here.

CaitlinCC

Fireman25

No. Adults only

Julio

No. Only adults are allowed.

DMcG

Do you have to have reservations for the restaurants? And is there a dress code for the restaurants?3 answers

4 years, 54 months ago

This resort does require reservations and have a dress code at their restaurants.

MariaCC

They do not take reservations at any of the restaurants. MB is really the only one that has a dress code. Males have to wear long pants and collared shirts.

sharper67

None of the restaurants require reservations, I don't believe they even accept reservations. We were traveling in a group of 6 and never waited more than 5min for a table. (We ate at approx 7:30-8:00 for dinner). Only one restaurant required that men wear long pants. Most of the women wore shorts or sundresses and men wore shorts and polo type shirts for dinner. Breakfast and lunch we wore our baiting suits with a cover up. All the restaurants did require shirts and shoes during all meals.

Beachy22

Can you swim at the beach?3 answers

4 years, 53 months ago

Awg

Yes, the beach at this resort is great for swimming!

BethCC

Yes you can. There are life guards that won't allow you to go out really far and may have you stay in certain areas if the current is strong.

Beachy22

Yes! Beach is AMAZING!!!

Coov

Restraunts2 answers

Do you have to have reservations for the restaurants? Also do the men have to wear khakis and collared shirts at all of the restaurants or is there one that is more relaxed?

4 years, 53 months ago

Iowa

Some restaurants do require reservations and not all restaurants require more formal dining attires. For further details, please call one of our Beach Experts at 1.800.915.2322.

SamCC

There are options for both relaxed and more of a fine dining experience for evening, breakfast and lunch are casual attire.

Nocturna

Do all rooms have air conditioning?2 answers

only certain rooms list it as an amenity

4 years, 52 months ago

All of the Deluxe rooms we offer have air-conditioning. If you need further details, please call us at 1.800.915.2322.

SamCC

All rooms have controls to AC but it doesn't matter what you put the controls on! The AC units are regulated! None of the rooms there will ever cool like a house in the US or a hotel with a window unit in the US!

TravelJunkie2000

Hidden Garden?2 answers

The "Hidden Garden" keeps getting mentioned in the reviews, but not on the list on the info page. Is it a new restaurant, or did it replace on of the other ones?

4 years, 52 months ago

Chattanooga

The Hidden Garden is a restaurant at the resort and is mentioned on their webpage. Please go to https://www.liveaqua.com/en/hotel-live-aqua-all-inclusive for more details. Thank you!

LizCC

The hidden garden is a really cool place. the setting is unique and romantic. Not sure if it is new or not but we were just there last week and ate their. The food was not that great I think they called it asian fusion but was just "different" from the norm. For example the pad thai shrimp was made in red sauce. and Peking duck was overcooked and in some sauce that was practically BBQ sauce and NOT served with the pancakes, scallion, cucumber and sweet bean sauce. Like I said, different and not really in a good way.

Conan

MB restaurant dress requirements?2 answers

Info on their site says "Dress code: Resort Chic". What is not aloud in the restaurant, and will they turn you away with shorts, polo and nice flip flops?

4 years, 51 months ago

Coov

No flip flops or shorts to MB!

TravelJunkie2000

Yes they will turn you away. For guys pants are required. The place is nice and worth bring a pair of pants

Conan

Is there snorkeling available?2 answers

4 years, 51 months ago

Bonnie

no, the beach is awesome sugar sand and the water is clear with nice waves to play in but nothing to see as no reefs nearby

Conan

Not on site. Get a charter for good snorkeling.

SmokeEater

Blue Jeans in the MB / nicer restaurants?5 answers

Are blue jeans allowed in the MB / nicer restaurants?

4 years, 51 months ago

Chattanooga

All but 2

SmokeEater

Most elegant restaurants require a collared shirt and dress slacks for wear. For more details, please call one of our Beach Experts at 1.800.915.2322.

SamCC

Yes. I wore blue jeans with button down shirt.

texasboy

Yes, you can wear blue jeans, but I would take a pair of Khaki's along instead. Blue jeans are going to be awfully warm!!

Antkiller123

Yes. Blue jeans and a collard shirt are aloud. Slacks are not necessary.

Coov

minimum age3 answers

What is the minimum age requirement?

4 years, 51 months ago

fred

Minimum age requirement is 18 for check-in. For further information, please call us at 1.800.915.2322.

SamCC

I will guess 18 and Up '

KDLC

Momontherun

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Contact our Customer Support team.

Live Aqua Beach Resort Cancun features luxurious rooms, equipped with Egyptian-cotton sheets, aromatherapy kits, handmade soaps and exquisite toiletries. The bathroom becomes a natural hydrotherapy room, fitted with a bathtub and separate shower, electronic scale, hair dryer and vanity mirror.

Deluxe Garden View

Hotel/Studio Unit Details

Deluxe Ocean View

Hotel/Studio Unit Details

Deluxe Ocean Front

Hotel/Studio Unit Details

Live Aqua Beach Resort Cancun is home to a total of eight incredible infinity pools
The pool concierge is ready to bring you an array of snacks, at practically any time of the day.

Mid-week nightlife at Live Aqua Beach Resort Cancun can feel tame for dedicated party animals. However, the weekend brings a live DJ and Cancun is always just a quick cab ride away for those who want to get down on a Wednesday!

The Feel Sense spa at Live Aqua Beach Resort Cancun is extraordinary, offering on-the-beach massages that will fill your dreams for months after vacation has ended.

Beach
Volleyball
Business Center ($)
Concierge Services
Conference Facilities ($)
Fitness/Exercise Room
Gift Shop
Jacuzzi
Laundry Services ($)
Lounge Chairs/Umbrellas
Swimming Pool(s)
Tennis Court(s)
Shuttle Service
24 Hour Front Desk
Sauna
Medical Services ($)
7 Restaurants
3 Bars/Lounges
Porter/Bellhop
Multilingual Staff
ATM/Banking
Elevators
Boogie Boarding/Surfing
Video Library
Library
Spa ($)
Handicap Room Available
Wedding Services ($)
24 Hour Room Service
Honeymoon Packages ($)
Wireless Internet
Free Parking
Beauty Salon ($)
Car Rental Available ($)
Banquet Facilities ($)

Bars and Nightlife
Beach
Deep-Sea Fishing
Fishing
Golf Course(s)
Hiking/Biking Trails
Horseback Riding
Mayan Ruins
Nightlife
Sailing
Shopping
Water-Skiing
Watersports Rentals

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Live Aqua Beach Resort Cancun

Boulevard Kukulcan Km 12.5 Zona Hotelera

+52 998 881 7600

Live Aqua Beach Resort Cancun: Luxury Hotel Living At Its Finest

Nestled in the heart of Cancun's hotel zone, where powder-white sands line the rolling surf, this adults-only, all-inclusive, Live Aqua Beach Resort Cancun is a hotel that eagerly awaits your much overdue arrival.
Recognized as "The Best Resort in Mexico" by Travel and Leisure Magazine, Live Aqua is sure to impress even the pickiest adventurer.

DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Azur
Type: Mediterranean
Hours: Lunch - daily, noon-5pm; Dinner - daily, 6:30pm-11pm.
Description: Savor exquisite Mediterranean dishes with Latin accents in an open-air restaurant with refreshing sea breezes and the gentle sound of the waves from the turquoise sea.

Siete
Type: Mexican
Hours: Breakfast - daily, 6:30am-noon; Lunch - daily, 1pm-4pm; Dinner - daily, 5pm-10pm.
Description: Enjoy contemporary Mexican haute cuisine in an ambiance that combines the sophisticated styles of Mexican and pop art.

MB
Type: Latin
Hours: Daily, 6pm-11pm.
Description: Specialty restaurant featuring Latin-inspired creations by celebrity chef Guillermo Gomez. The casual elegance of MB makes it the perfect venue for a sophisticated dining experience, turning any evening into a special occasion.

Inlaakech Lobster & Grill
Type: Seafood
Hours: Daily, 7pm-11pm.
Description: a la carte restaurant specializing in grill favorites and fresh seafood in an elegant setting. A surcharge of $65 per person applies when dining here. Reservations are required.

Sea Corner
Type: Seafood
Hours: Daily, noon-5pm.
Description: Serves unlimited cerviche, chips, tacos and fresh tropical fruit in a beach-side setting.

Sushi Station
Type: Sushi
Hours: Daily, 5pm-11pm.
Description: Serves quality Japanese sushi prepared with the freshest ingredients.

Cafe Deli Boutique
Type: Snacks
Hours: Daily, 6am-10pm.
Description: Serving snacks, paninis, croissants, baguettes, and more in an open-air setting.

All hours are subject to change.

BARS/NIGHTLIFE

Aka Bar
Open daily

Egos Bar
Open daily

Beach Bar
Open daily

Azur Bar
Open daily

Pool Bar
Open daily

BEACH

The Live Aqua Cancun lies along a beautiful white sand beach. Private beachfront cabanas are also available for use by guests.

POOLS

Live Aqua Cancun features 7 infinity pools with poolside food and drink service. A swim-up bar is also available.

SPORTS/ACTIVITIES

Water

Surfing
Personal watercraft
Boogie boarding

Sports

Two lighted tennis courts (additional fee for nighttime use)
Table tennis
Volleyball
Bird watching
Golf lessons
Yoga/aerobics
Exercise Facilities

INTERNET

Live Aqua Cancun offers complimentary wireless Internet access in all guest rooms and public areas.

SPA SERVICES

Live Aqua Cancun's Feel Sense Spa is a full-service spa that provides treatments that will leave you both relaxed and recharged for an additional charge.

WEDDING SERVICES

Live Aqua Cancun offers a variety of wedding/honeymoon packages and services at an additional charge.

CHILD CARE

This hotel is adult-only. No child care is available.

ADDITIONAL INFORMATION

Location
Live Aqua Cancun is located 20 min from Cancun International Airport (CUN) and directly across the street from La Isla Shopping Mall.

Check In/Check Out
Check-in: 3pm. Check-out: noon (12pm).
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

All hours, fees, amenities, information and services are subject to change without notice.

Live Aqua Beach Resort Cancun

Mexico - Cancun

Room Information

Room Details

What's to Love

What We'd Change

Why You Should Go

Available Amenities

Nearby Excursions & Attractions

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Hotel Description

Live Aqua Beach Resort Cancun: Luxury Hotel Living At Its Finest

DINING

BARS/NIGHTLIFE

BEACH

POOLS

SPORTS/ACTIVITIES

INTERNET

SPA SERVICES

WEDDING SERVICES

CHILD CARE

ADDITIONAL INFORMATION

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