What We Love
- Live Aqua Beach Resort Cancun is home to a total of eight incredible infinity pools
- The pool concierge is ready to bring you an array of snacks, at practically any time of the day.
Things to Know
- The Feel Sense spa at Live Aqua Beach Resort Cancun is extraordinary, offering on-the-beach massages that will fill your dreams for months after vacation has ended.
Resort Details
- Aqua Club Lounge-Premium open bar.
-Continental breakfast and 3 food presentations during the day.
-Variety of coffees.
-Hors d’ oeuvre and appetizers.
-Tea time
- Azur
Beautiful view of the ocean and pools. Fresh and varied ceviches. Mediterranean - influenced seafood, pasta and snacks.
- Cafe Deli Boutique
Open-air terrace provides coffee & tea as well as scrumptious pastry or dessert.
- Carnivore Steak House Lobster & Grill
When the sun goes down and the stars rise over Cancun's famous shores, the scene at this exclusive restaurant starts to heat up. The sublime setting and refined ambiance set the stage for a dreamlike paradise that creates romantic moments you will remember for a lifetime. Menu highlights include fine steaks, lobster, kebabs, fresh salads and seafood, along with homemade sauces and marinades that make each dish a masterpiece. Enjoy a divine selection of house wines and wines from Mexico with your meal. And finish your evening with a French flambé by our maître, or surrender to the creations of pastry for a delectable dessert. Chef Manuel Sansores and everyone at Carnivore Steak House will create magical moments under the Caribbean moon. Reservations required.
- MB
Avant-garde cuisine offering a concept of New American Cuisine. Resort-chic dress code.
- Sea Corner
This culinary experience features fresh tropical fruits & traditional flavors of the Mexican Caribbean. Unlimited ceviche, chips, tacos and tropical cocktails.
- Siete
Pop art fuses with contemporary Mexican high-end cuisine. Open for breakfast (buffet & a la carte) and dinner (à la carte).
- Sushi Station
Simple & modern eatery offers Japanese sushi specialties. An outdoor terrace offers a great view to accompany the freshest fish around.
- Various Lounges/Bars-Egos Bar
-AKA Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 7 pools on site. This Property has Swim up Bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17823 reviews
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Nov 05, 2025Wonderful honeymoon experience
We had the most amazing honeymoon at Live Aqua Cancún! The food, atmosphere, and all the staff were incredible. It was so beautiful there and everyone was so nice. We went at a really cool time when we got to celebrate both Halloween and Dia de los Muertos there, which they went all out for. The event staff, especially Ricky, Ludin, Mariana, and Pablo made our trip so special with their amazing daily activities. It was only Pablo's first week working there when we came, but he jumped in and did an amazing job with the activities. They knew us very quickly and always went the extra mile. We will miss them and Live Aqua!
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Nov 04, 2025
Best Cancún Stat
This place was a hidden gem. We have stayed at several hotels in Cancun and this one was the best one yet! Sand, Beach, Great Food and most importantly great service and entertainment, Cental location right across from the mall. Carlos and Arturo our butlers went above and beyond to make sure that we were well taking care of. Ricky Ricardo was a great addition - very entertaining. Highly recommend this place, we will be back soon:)
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Nov 04, 2025
Sushi
Live Aqua was an absolute amazing experience! The customer service was phenomenal. Big shout outs to our butlers Maggie & Eladio! They were so informative and communicative. If we needed anything they were there to accommodate everything. Servers at the pool that were a must were: Maria, Francisco, Andres, Elizabeth and If you’re looking for amazing energy and fun instructors Ricky Ricardo is your man, Naomi is an amazing archery guru and bracelet making expert. When it comes to awesome dining experience Alan (Flacco) at Azur, Senor Bubbles at the breakfast buffet Siete, and Carlos Gonzalez at the Sushi station was absolutely AMAZING!!!! The sushi was on point and Carols knew exactly what we wanted.
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Nov 04, 2025
Best Food, Pools, Beach, and Service Cancun Has To Offer
My wife and I decided to visit Cancun for our 15 year anniversary. After reading many reviews and watching lot of You Tube videos on the best places to stay, we ultimately decided to go to Live Aqua. Our 2 biggest reasons for selecting this resort was the reviews on the food and the pools/beach. We had been to Cancun a couple other times in our marriage, but Live Aqua set the bar higher. It was exactly what we read about and more. First and foremost, the food is spectacular. If you are looking for good food throughout your stay, this is the place to stay. There were many different restaurants with all sorts of cuisines to choose from. The pools are large and spread out. There were pools that were quiet and some that were lively offering daily entertainment. Heiner, the swim-up bar manager, was able to make a custom spicy margarita that was made to order and fantastic. There were options to rent cabanas, but we found it relatively easy to wake up in the morning and find plenty of available seating and day beds that could be used at no charge. I'm no expert on the seaweed situation, but this beach had soft white sands and little to almost no seaweed. The water itself was somewhat rough, but was due to a storm that was East of us, which is out of there control. Despite the rough ocean conditions we still got in and enjoyed the turquoise blue waters. When we booked our stay we also decided to upgrade to Aqua Class, which gave us some perks, including the Aqua Lounge, which was a great meet up point for our group each day. Guillermo I believe was the main bartender there and was very attentive and friendly every time we showed up. The Aqua Class upgrade also included butler service. We were assigned (2) butlers, Eladio and Maggie. I can't speak for the other butlers, but these two made our entire trip special. Both made it a point to come meet us at some point within 24 hours, as they alternated shifts. They helped make restaurant reservations, sent ice to the room as needed, sent daily activity list every morning, checked on us throughout the day, and mid way through our trip they surprised us and brought the staff out for a special Happy Anniversary picture with the staff. If you decide to stay here, see if you can request them upon arrival and check in at the Aqua Lounge. I assure you they won't disappoint. Another great perk of this hotel is the proximity of the hotel to the downtown mall area. On a couple of occasions, we ventured off the property to explore the mall and found tons of great shopping and dining options within just a 5 minute walk. I am not a You Tube vlogger and am certainly no expert, but if you are looking to visit Cancun, I would strongly suggest Live Aqua.
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Nov 03, 2025
Emily and Matt Poley stay at Live Aqua
While our vacation at Live Aqua was excellent, it was our concierge/butlers, Isaias and Alex, who truly helped foster a memorable experience. They showed us the highest level of care and kindness during our stay, and made us genuinely feel welcomed. Isaias and Alex, thank you so much for not only for your help, but also making my wife and me feel special each day. We are coming back to Live Aqua because of you!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed