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Hard Rock Hotel & Casino Punta Cana

Dominican Republic - Punta Cana

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7 Nights with Air from $1,869 All-Inclusive
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Hard Rock Hotel & Casino Punta Cana won the 2017 Noble Beach Prize for Most Swingin' Greens and for The Best Night Vibe ... More

Customer Rating 147 Reviews
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.6
Dining Options
 
4.1
Room Comfort
 
4.4
4.2 out of 5
"From the moment we arrived until our van took us to the airport the service was excellent. This is a five star operation. The rooms were as expected. The restaurants offered many different choices. The..." – threeringcircus
138 out of 173 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.6
Dining Options
 
4.1
Room Comfort
 
4.4
4.2 out of 5
"From the moment we arrived until our van took us to the airport the service was excellent. This is a five star operation. The rooms were as expected. The restaurants offered many different choices. The..." – threeringcircus
138 out of 173 (80%) customers would recommend this product to a friend.
Pool Location #58 on map Early morning stroll on the beautiful property Beach view HUGE Resort... LUV IT! View from room! Won my first night$$$$ Wild!
All Customer Reviews
1-4 of 147 reviews. Sort by
April 24, 2019
Punta Cana Rock!

I am overall pleased with Hard Rock Punta Cana! The resort is gorgeous and extremely welcoming. There are beautiful gardening and manicured pools and grounds and the staff was very helpful and friendly. There were a few areas of opportunity that I would suggest for the resort. We were told who we would need to speak to if we was interested in excursions. There was the beach bungalows that no one bothered to tell us that they had to be reserved inside the front lobby and cost. Also there were private pools for VIP members that no one bothered to inform us of. I felt with the amount of money we spent that some areas shouldn’t be excluded like the beach chairs and bungalows. Other than that room service and the cleaning of rooms was exceptional and I would highly recommend this resort. In addition the Amstar shuttle services to get the resort was good but not so organized getting to the airport. The driver informed the staff that we was not there at the designated time when there was 10 other people who also missed the shuttle and the driver decided to not be truthful. I suggest a different shuttle service in the future.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Houston
Age: 35-44
Travel: 1-2 trips/year

March 24, 2019
Nice but overpriced

This is my second trip here. It is a nice resort but it is very big and can be overwhelming. There are shuttles if you don't like to walk. The food is just average. I expected better food in the restaurants but was dissapointed. The Italian was very good and the pizza was very good. The buffet was average, as I expected.They need more outside bars at night. One outside bar was very crowded with only one bartender. Spring breakers took over the pools and bars. It pretty much made the week miserable. The rooms are very nice and the casino is very nice. Ask for building 5 or 6. They are central to everything. Building 8 is near the kids pool.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Pa
Age: 45-54
Travel: 1-2 trips/year

December 18, 2018
Great 50th birthday trip despite all the diarrhea

This was a 50th birthday celebration with a group of 8. The resort is probably the nicest on that stretch of beach, which they kept clear of seaweed. We thought it was the cleanest, as well, after walking to explore the other resort beaches. The pools here were great...plenty of music and entertainment everyday and enough pools on the property to get away for some peace and quiet, if you want. Bar service at the pool bars and indoor bars was much better than the beach bar. Sometimes the bartenders at the beach bar would just ignore you,even if you had singles in your hand. We were trying to figure out why. Sometimes we thought maybe it was that we were Americans and they would go directly to the Spanish speaking or they only waited on the men because maybe they thought they carried the tip money. In the end, it didn’t seem to matter except maybe what mood they were in that day. Breakfast was only available in buffets and it was horrible with the same crap everyday...greasy fatty bacon and over cooked brown omelettes or runny eggs. Our group went to the steakhouse one night and 4 ate filet, which they said was delicious, but then each became violently ill the next day with diarrhea & vomiting. Even though we all followed previous travelers advice about only drinks with bottled water and brushing your teeth with it as well, eventually all 8 of us left after 7 days with diarrhea. The resort still had fun bars, bands and small casino to keep us entertained and lots of laughs. If food is very important, don’t come here. Also, be leary of the cheap alcohol...not all the bars carry better brands and even some may be labled top shelf but definitely are not. The nicer you are, the more you tip, the better the service and miraculously that brand new bottle of Jim Beam would appear. Would we go back? Absolutely not, but diarrhea and all we still had the best time. We would like to thank all the Beachologists from Cheap Caribbean for being so helpful in planning our trip. We wouldn’t hesitate to use them again and I especially liked how easy it was to get through to speak with someone...never on hold long and an actual person who spoke clearly and was very helpful every time I called. Excellent service!!


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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: New Jersey
Age: 45-54
Travel: 3-6 trips/year

November 28, 2018
a lot of money for the bad service that some emplo

They don’t like Dominican people,,,this hotel is for tourists not for Dominicans, who want to go to their country to relax. Bad service of some employee.


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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Pensilvania,usa
Age: 35-44
Travel: 3-6 trips/year

Room Information

Hard Rock Hotel & Casino Punta Cana features 1,790 rooms equipped with air conditioning, LCD TV w/satellite, stocked in-room liquor dispenser, mini bar, purified water, coffee maker, direct dial telephone, hair dryer, iron/ironing board, digital safe, double Jacuzzi, luxury bath amenities, bathrobes, slippers and turndown service. If you really want to experience the rockstar life, check out the Rock Star Suite, it's out of this world!

Room Details

Caribbean Suite - Double
Hotel/Studio Unit Details

Caribbean Suite - King
Hotel/Studio Unit Details

Islander Junior Suite - Double
Hotel/Studio Unit Details

Islander Junior Suite - King
Hotel/Studio Unit Details

Caribbean Sand Suite - King
Hotel/Studio Unit Details

Caribbean Sand Suite - Double
Hotel/Studio Unit Details

Caribbean Diamond - King
Hotel/Studio Unit Details

Caribbean Diamond - Double
Hotel/Studio Unit Details

RRL Caribbean Sand Suite - King
Hotel/Studio Unit Details

Signature Family Suite Two Bedroom
Hotel/Studio Unit Details

What's to Love

Fifteen pools, some with themes, means everyone gets their fun. Kids love their pool with water slides, and adults have Eden for topless sunbathing in absolute freedom.

 

What We'd Change

With this many pools and restaurants, it's no wonder that walking from place to place can be time-consuming. Luckily, there's a shuttle that takes guests around the resort.

 

Why You Should Go

The Hard Rock Hotel and Casino in Punta Cana lets guests live like a rock star: flashy options abound, from pools to restaurants to ultra-luxurious suites.

Available Amenities

  • Tour Assistance
  • Business Center ($)
  • Casino ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Shuttle Service
  • Aerobics
  • 24 Hour Front Desk
  • Parking
  • Medical Services ($)
  • Ping Pong
  • Arcade
  • 7 Bars/Lounges
  • Shopping
  • Theater
  • Elevators
  • Climbing Wall
  • Audio-Visual Equipment ($)
  • Conference Facilities ($)
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Golf Packages Available ($)
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Pool Towels (complimentary)
  • Free Parking
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Mini Golf Course


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Climbing Facilities
  • Dive Shop(s)
  • Fitness Center
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Snorkeling

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Hard Rock Hotel & Casino Punta Cana

Blvd Turistico del Este, Km 28 #74

+809 731 0000

Hotel Description

Hard Rock Hotel & Casino Punta Cana

Tired of the small time? Head to the new Hard Rock Hotel in Punta Cana, recently named a 2013 AAA Four Diamond hotel. As the first all inclusive Hard Rock Hotel in the world, this resort does everything big, offering 13 restaurants and snack bars, seven bars and 15 pools! From the kids' water slides to the Vegas-style casino, this is a monument to glitz, glamour and rock 'n' roll royalty.

Located on Macao Beach, the resort's palm tree and palapa-dotted shore sets the stage for living out your own music video. Fifteen pools are your playground: a lazy river and family pool with twisting water slides for the kids, Sax pool for quiet downtime and the adult-only Eden for topless sunning. Don't worry about getting too hungry: from filet mignon at Toro to a hibachi-style show at Zen, there's enough to try something new for every meal! After dinner, seven bars keep the afterparty going, especially at the cool nightclub, Oro.

Need to burn off calories? Grab the shades, drop the kids at the Kid's Club, and head for Body Rock, the state-of-the-art fitness center. Too earth-bound? Reach for greater heights on the climbing wall, or just skip the exercise altogether and crack open the piggy bank because the 45,000-sq-ft, Vegas-style casino offers slots and table gaming. When you've had your fun, Rock Spa gets you ready for your close-up: relax in the hydrotherapy center, work out tension with a Shiatsu massage in any of the 35 private spa suites and end with a bracing, pore-closing experience in the ice room.

After you've partied and been pampered like a rock star, the Hard Rock Hotel Punta Cana helps you sleep like one, too. Even the poshest tour bus can't compete with the stylish, spacious suites that feature a Jacuzzi for two, 24-hour room service and a flashy liquor dispenser. We recommend the Caribbean Suite with two double beds for the family, but couples or singles won't go wrong with the Hard Rock Concierge Level Suite's killer views and upgraded amenities.

This hotel is All-Inclusive.
Features include:
  • Fine dining, snacks and 24-hour room service
  • Top-shelf drinks
  • Entertainment
  • Kid's Club and daily children's activities
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Cafetto
Type: Breakfast Lounge
Hours: Open 24 hours
Description: Serving, coffee, snacks, breakfast, lunch and cocktails. Cafetto is located in the lobby.

Ciao
Type: Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Italian restaurant located in the lobby. Serving breakfast, lunch and a la carte dinner. Dinner reservations are encouraged. Walk-ins will be accomodated on a first-come, first-serve basis.
Dress code: Elegant casual

Ipanema
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: Serves a vast selection of Brazilian meats and poultry a la carte.
Dress code: Elegant casual

Isla
Type: Caribbean
Hours: Breakfast - daily, 8am-11am; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm
Description: Located in the beach area, this restaurant serves an International buffet for breakfast and lunch, and Caribbean and seafood a la carte for dinner.

Los Gallos
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la Carte restaurant located in the lobby area. Serving dinner only. Dinner reservations are encouraged. Walk-ins will be accomodated on a first-come, first-serve basis.

Pizzeto
Type: Pizza
Hours: Daily, noon-11pm
Description: A brick-oven pizza restaurant serving lunch and dinner, located in the lobby.

The Market
Type: International
Hours: Breakfast - daily, 6:30am-noon; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Buffet in the lobby area featuring theme nights and serving breakfast, lunch and dinner.

Toro
Type: Buffet
Hours: Breakfast - daily, 7am-11pm; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm
Description: Offers a tasty buffet for breakfast and lunch. A la carte steakhouse for dinner. Dinner reservations are encouraged. Walk-ins will be accomodated on a first-come, first-serve basis.
Dress code: Elegant casual

Zen
Type: Japanese
Hours: Daily, 6pm-11pm
Description: A la carte restaurant in the lobby area featuring Teppanyaki service. Serving dinner only. Dinner reservations are encouraged. Walk-ins will be accomodated on a first-come, first-serve basis.
Dress code: Elegant casual

Simon Mansion & Supper Club
Type: American
Description: Chef Kerry Simon's modern American restaurant offers an eclectic menu with California and Caribbean flair including innovative appetizers, delectable entrees, dry-aged meats and local seafood. This restaurant is not part of the all-inclusive plan.
Dress code: Elegant casual

Lima Deli
Type: Deli
Hours: Daily 7am-11pm
Description: This establishment is perfect for those in a hurry. Enjoy a light snack, a sandwich or a selection of different breads and bagels.

Rain Deli
Type: Deli
Hours: Daily, 4pm-3am
Description: The ideal place in the casino to eat a light snack. Discover the chefs selection of sandwiches and other treats.

Sante Deli
Type:
Deli
Hours: Daily, 7am-11pm
Description: Located in the main building, this deli offers fresh coffees, teas and a variety of doughnuts and cookies.

Ice Cone
Type:
Ice Cream
Hours: Daily, 10am-11pm
Description: Ice cream parlor serving a wide variety of handmade options, both traditional and exotic.

All hours are subject to change.



BARS/NIGHTLIFE

Moon Lounge
DJs, amazing views, a large selection of top shelf liquors, and live music three times a week. Hours temporarily extended from 10am- 1am.

Sun Bar
Pool tables, a photo booth and an authentic British call box (that's a phone booth, mate) create a pub-like vibe. Temporarily closed due to renovations. Expected re-opening is September 2019.

Eclipse Terrace
Not quite Sun, not quite Moon. A great place to hang out around sunset. Hours vary.

Zen Lounge
This beautifully decorated eastern-style lounge is an ideal place to relax and enjoy a cocktail while waiting for your table at the Zen restaurant. Hours vary.

Center Bar
Casino bar with hi-tech LED lights and HD screens. Daily, 10am-3am.

Sports Book Bar
Offers wagering on all major sporting events with five betting windows and an inviting players lounge. Hours vary.

Oro Nightclub
Features contemporary design and decoration. Guests of the resort get free admission and 20% off admission on nights featuring live entertainment and special guests. Daily 11pm-3am.

Casino
The resort features a 45,000-sq-ft casino with more than 450 slot machines in all denominations, poker, blackjack, craps, roulette and baccarat. Daily, 10am-3am.



BEACH

The resort sits on Macao Beach in Punta Cana, on the eastern coast of the Dominican Republic. Lounge chairs and drink service are available.

POOLS

This resort offers 15 different outdoor pools, including eight pools facing the ocean, three overlooking the lagoon, a kids pool with three sections and a water slide, plus four swim-up bars. There is also a lazy river that runs throughout the resort.

Certain pools also have a special theme: the Family Pool features a waterslide, the Sax Pool is a quiet pool for lounging and reading and the adults-only Eden Pool allows topless sunbathing.



SPORTS/ACTIVITIES

  • Body Rock fitness center
  • Bicycling path
  • Climbing wall
  • Mini golf
  • Tennis courts

Golf
The Cana Bay Golf Club sits adjacent to the hotel and hosts 18 holes of championship golf designed by Nicklaus Golf. At 7,253 yards in length from the back tees, the par-72 course provides a stunning collection of challenging yet accommodating golf for all players, regardless of skill level or experience.
-Unlimited golf at Hard Rock Golf Club™ at Cana Bay designed by Jack Nicklaus- 20% service fee applies.



INTERNET

All guests have 30-minutes use of free Internet access in the Business Center per room, per stay.

SPA SERVICES

The Rock Spa (fees apply) is an expansive 60,000-sq-ft oasis with 35 spa suites, 11 indoor and outdoor couples spa suites and two Golden VIP suites. Services include:
  • Hydrotherapy center with lagoons
  • Whirlpools
  • Color therapy steam rooms
  • Clay steam room
  • Sauna
  • Hydroreflexology
  • Beauty Salon


WEDDING/HONEYMOON

Wedding
The hotel offers a wide range of wedding packages. The Collin Cowie Wedding Collections allow your special day to be truly unforgettable. Please contact the hotel directly for more information. All wedding packages include:

  • Wedding ceremony location
  • Justice of the peace, minister or Catholic priest
  • White avant-garde chairs
  • Bridal bouquet and boutonniere
  • Wedding cake
  • Champagne during ceremony
  • A dinner reservation for 35 guests at selected restaurants
  • Breakfast in bed the morning after the wedding
  • Personal "My Palace Weddings Website" Hard Rock Hotel and Casino
  • Wedding planner
  • Witnesses, if required
  • Honeymoon package

An additional fee applies to all civil and Catholic ceremonies.

Honeymoon Bonus
The Colin Cowie Honeymoon Packages take luxury to a new level. Guests may choose between 3 specialty honeymoon packages for the ultimate romance experience. Guests will enjoy complimentary sparkling wine, a romantic dinner for two and breakfast and bed. Please contact the resort directly for more information.

Requirement: Honeymoon couple must present proof of marriage within the past year. The reservation must indicate "honeymooners" in order to receive the amenities.



CHILD CARE

The Kid's Club entertains children aged 4-12 with daily activities and their favorite characters like Barney, Thomas the Tank Engine, Bob the Builder, Angelina Ballerina and much more. Hours of service vary for the Kids Club, but most days it runs from 10am-6pm.

ADDITIONAL INFORMATION

Location
Hard Rock Hotel & Casino Punta Cana is located 45 minutes from Punta Cana International Airport (PUJ) and is on the easternmost tip of the Dominican Republic in Punta Cana, on Macao Beach.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Spring Break Policy
The Hard Rock Hotel and Casino Punta Cana no longer accepts student groups.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Resort Update
Hard Rock Hotel & Casino Punta Cana has advised that they will begin construction in mid-April 2019 to add a brand new water park to the property. Work will take place during the hours of 8am and 6pm daily, however, guest experience will not be affected as the area is not near the guest rooms. The expected completion date is scheduled for January 2020.



All hours, fees, amenities, information and services are subject to change without notice.

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