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El Dorado Royale a Gourmet Inclusive Resort by Karisma

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $899 All-Inclusive
Info Customer Reviews Questions & Answers

Ignite a new flame or rekindle your romance along the sugary shores of Playa del Carmen at El Dorado Royale a Gourmet I ... More

Customer Rating 129 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.4
Dining Options
 
4.6
Room Comfort
 
4.6
4.6 out of 5
"We have been to a lot of all inclusive resorts before, but this is resort blows them all away. The food is totally amazing, you won't find a buffet here: 3 meals a day, gourmet, 3-4 courses, on top of ..." – Emerenda
142 out of 153 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.4
Dining Options
 
4.6
Room Comfort
 
4.6
4.6 out of 5
"We have been to a lot of all inclusive resorts before, but this is resort blows them all away. The food is totally amazing, you won't find a buffet here: 3 meals a day, gourmet, 3-4 courses, on top of ..." – Emerenda
142 out of 153 (93%) customers would recommend this product to a friend.
view from an umbrella above the beach From the balcony Anniversary surprise! Main Pool Love the Swim up Bar! Our room Beautiful Beach Day! Villa living. Jealous? Infinity Pool Casita View from the pool of our casita Beach
All Customer Reviews
1-4 of 129 reviews. Sort by
February 10, 2018
El Dorado

We had high hopes but were disappointed overall. Key considerations: - Ocean not very swimmable at resort and pools were freezing with no outdoor hot tubs available - Spa was very overpriced, 2-3x what we experience at other resorts - We could not get any good brewed coffee or espresso drinks without paying for them at the Starbuck's - expected more out of a "gourmet" style resort - Golf carts race around this resort so any stroll on property is far from peaceful - Concierge trained to sell time share tours rather than help in other ways. We stopped for our "free gift" and was told that was only the discounts given to the spa and other things if we toured the resort. Felt tricked by the marketing - We have never seen worse resort entertainment, embarrassing really


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Connecticut
Age: 45-54
Travel: 3-6 trips/year

February 8, 2018
The Best Honeymoon!!

This place was simply amazing. I can't tell you how much I enjoyed it. Everything felt like a dream from the amazing food to the outstanding service. Even with the CONS, I'd still go again in a heart beat!! PROS: - Amazing food - Great alcohol (Includes the house wine - red and white. All other wine needed to be bought separate). - Outstanding service - Amazing turndown service, which included rose petals and towels. - Great bar. - Great Service in general. - Eco-friendly and sustainable. - Got a bali bed everyday with no issues (this could be different during the off season of course!) - Nightly entertainment that was a step above community theatre. - Very diverse group of people visiting. - Room service for free and every day!! - THE FOOD!!!! CONS: - The beach was a little rocky when swimming, but it was still beautiful. - The property flooded a bit when it rained, but we just stayed inside and ordered room service. - Our massages on the beach were near the "party pool". So, instead of listening to relaxing waves, we heard the wub wub from the pool. Opt to stay inside. - One of our butlers got noticeably angry when we said we didn't want to do the timeshare presentation. She literally just huffed out of the room and handed us to her coworker. Her coworker handled it well though :) - Only people on the Caritas side can make reservations at the restaurants other than Fuentes and Santa Fe. So, while we didn't run into an issue, a few of our friends did trying to get into a restaurant here and there. - Room service took about an hour each time we called, but no biggie -- I just did my thing. - There were little black bugs in the room that did go crazy on a food plate we left out overnight. I couldn't unsee that. - There is still some construction going on and that woke us up at 8 AM.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Boston, MA
Age: 25-34
Travel: 1-2 trips/year

February 5, 2018
Beautiful and Peaceful

We’ve been to quite a few of these all inclusives, but this one was the best by far. A little pricier but worth it. The food at many all inclusives is normally average at best. Not so here. Truly gourmet, and a good selection to choose from. The property itself is absolutely beautiful. Many pools to choose from, and a massive gorgeous beach. It is a very large property but they run a very efficient cart system to give you a ride if you need it. And one of the things I liked best was the peacefulness. There are activities to choose from if you desire, but there is not the loud thumping music and overwhelming party atmosphere like we found at other resorts. Overall a wonderful experience and we will return!!


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Rockwall, TX
Age: 45-54
Travel: 1-2 trips/year

December 5, 2017
Great resort getaway

My wife and I thoroughly loved our 6 night stay at El Dorado Royale. We were truely amazed by the friendliness of the staff and the service that they provided to make our stay as enjoyable and relaxing as possible. There are plenty of great options for restaurants are bars, and the food was top notch. They also have 24 hr room service for the times that you want a late night snack or just feel like eating in. The grounds of the resort were absolutely emaculate with plenty of beautiful beach areas lined with cabanas and beach chairs. I would recommend this resort to anyone looking to visit Riviera Maya, and know that my wife and I will be staying here again on our next trip!


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Pittsburgh, pa
Age: 25-34
Travel: 1-2 trips/year

Room Information

El Dorado Royale, A Spa Resort by Karisma features 681 luxuriously decorated suites. Rooms come equipped with an indoor Jacuzzi, air conditioning, safety deposit box, cable TV, amenity kit, terrace and a minibar with beer, water, soft drinks refilled once a day.

Room Details

Luxury Jacuzzi Junior Suite
Hotel/Studio Unit Details

Swim Up Jacuzzi Junior Suite
Hotel/Studio Unit Details

What's to Love

The resorts boasts a 76,000 sq ft state-of-the-art hydroponic greenhouse so most of the dishes are created with fresh, local and sustainable products.

 

What We'd Change

The grounds of this resort are beautiful but expansive, so pack your comfy shoes or sneakers (you'll need 'em on the tennis court, anyway) for your strolls around this gorgeous property.

 

Why You Should Go

Riviera Maya is one of the most beautiful spots in Cancun - white sands, bright blue water and lots of sunshine.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Sauna
  • Steam Room
  • Parking
  • Archery
  • Soccer
  • Dance Classes
  • Water Polo
  • Ping Pong
  • Scuba Lessons
  • Darts
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • 10 Restaurants
  • Audio-Visual Equipment ($)
  • Yoga
  • Beach Towels
  • Spa Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • Business Services ($)
  • Pillow Menu
  • Beach Volleyball
  • Tour Desk
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

El Dorado Royale a Gourmet Inclusive Resort by Karisma

Carretera Puerto Morelos-Paya del Carmen, Fracc IV Lote 15, Fracc III

+52 998 872 8030

Hotel Description

El Dorado Royale a Gourmet Inclusive Resort, by Karisma: All-Inclusive Heaven

Ignite a new flame or rekindle your romance along the sugary shores of Playa del Carmen at El Dorado Royale, a Gourmet Inclusive Resort by Karisma. Voted one of Conde Nast Traveler Readers' "Top 100 Hotels in the World," this adult-only retreat offers a gourmet all-inclusive plan that pampers your palate while you swim in AAA Four Diamond luxury.

Stroll hand in hand with your sweetheart along the resort's secluded sands or get the wedding party together for a swim in the resort's natural, saltwater pool. Looking to achieve the perfect bronze for your wedding? Surrender to the sizzling Mexican sun on a lounger or slide into one of the resort's 12 freshwater pools and make your way to a swim-up bar for a cocktail... and since there are 11 in-pool bars, chances are you won't have to float very far.

Eight gourmet restaurants and snack bars tempt your taste buds with selections like the lobster lasagna from five-star D'Italia, fondue with a view from La Fondue and the Pacific Rim cuisine of Kampai. For a unique show with your meal, head to Fuentes-Culinary Theatre, where flat-screens give guests an inside view of the work of Michelin-trained chefs. When twilight beckons, grab your honeymoon-heartthrob and nestle into a swinging chair with a drink for live music at Las Guacamayas, or sip premium martinis at the stylish Martini Bar. If you're looking for more, there's always a 20-minute cab ride to the heart of Cancun's nightlife.

Before tying the knot at the resort's stunning, beachfront wedding chapel, do away with any pre-vow jitters with a body scrub and a beachfront sky massage in a palapa overlooking the Caribbean. While you're there, take a lesson from the pros, who'll teach you how to give your spouse-to-be a massage when you get back to your Infinity Pool Swim-up Casita Suite. The suite has a private plunge pool that leads to the lazy river, a jetted tub and exclusive perks; we wouldn't blame you if you never left your room. But when you do, be assured paradise is waiting.

This hotel is All-Inclusive
Features include:

  • All meals and snacks a la carte
  • Unlimited local alcoholic beverages and soft drinks
  • 24-hour room service food and drink
  • Taxes and gratuities for all plan inclusions


DINING

This hotel includes unlimited food and drink, but some dining restrictions may apply. Please check with the front desk for details.

Cocotal Restaurant
Type:
International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Dinner - daily, 5:30pm-10pm
Description: Cocotal serves a continental breakfast and an international a la carte breakfast, as well as a gourmet dinner. Chef's menu is available.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

D'Italia
Type:
Contemporary Italian
Hours: Daily, 6pm-10pm
Description: Five-star gourmet service, featuring new takes on some all-time favorites, like the lobster lasagna.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Kampai
Type: Pacific Rim
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm
Description: Thai-inspired, oceanfront restaurant serving cuisine from India, Vietnam, China and Japan.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

La Isla
Type: International
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm
Description: Open-air palapa serving a la carte, international cuisine with a focus on Mediterranean cuisine at dinner. .
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Jo Jo's Seaside Grill
Type: Caribbean
Hours: Daily, 11am-10pm
Description: Open-air, seaside grill serving Caribbean favorites, from authentic ceviche to traditional fish and chips.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Fuentes - Culinary Theatre
Type: Mexican
Hours: Breakfast - daily, 7am-11am; Dinner - daily, 6pm-10pm
Description: Come and enjoy one of the world's most avant-garde concepts in culinary entertainment. Open kitchen with full cooking show of iron chef level. Our Creative Chef, will take you on a journey filled with exquisite aromas, colors, textures, contrasts and flavors, and the finest selection of ingredients from our greenhouse. The Sommelier, guides you through the magic behind the subtle art of pairing to make this epicurean journey an absolutely memorable Gourmet Inclusive® Experience.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

D'Italia Casitas
Type: Italian
Hours: Daily, 6pm-10pm
Description: Serving authentic Italian cuisine in a luxury beachfront setting.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Rincon Mexicano
Type: Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-3pm; Dinner - daily, 6pm-10pm
Description: Serves delicious and authentic Mexican delicacies in a relaxed atmosphere overlooking the gardens.

La Cabana Pizzeria
Type: Snacks
Hours: Daily, noon-5pm
Description: Serves pizzas, burgers and gourmet snacks.

Las Olas
Type: Snacks
Hours: Daily, noon-4pm
Description: Serves fresh salads and sandwiches.

All hours are subject to change.



BARS/NIGHTLIFE

Martinis Lobby Bar
Sip martinis at the sophisticated-chic Martini Bar, which offers a variety of premium vodkas from around the world. Daily, noon-2am.

Las Guacamayas
Relax on one of the swinging chairs while savoring a cold drink. Choose between a variety of beverages (cold Mexican beers, cheladas, exotic cocktails and aged tequila and more) while enjoying live music. Daily, 5pm-2am.

Health Bar
Serving fresh fruit, juices, smoothies and sandwiches. Daily, 8am-4pm.

Beach Bar
Daily, 9am-2am.

Bellinis Bar
Daily, 6pm-10pm.

Swim-up Bars
Daily, 9am-5pm

  • La Isla
  • Las Fuentes
  • Pericos
  • Papagayos
  • Pelicanos
  • Colibri
  • Quetzal
  • Faisanes
  • Albatros
  • Gaviotas Seashore Bar
  • Tucanes


BEACH

Located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean, El Dorado Royale has more than one mile of unspoiled Punta Brava Beach for guests. Beach butlers offers guests everything they need from drinks to magazines to picnic baskets.

POOLS

El Dorado Royale, A Spa Resort features 12 pools, one of which is a natural saltwater pool. A lazy river meanders throughout the resort. The pools include 11 swim-up bars. Pool butlers provide everything from tanning lotion to drinks to picnic baskets.


SPORTS/ACTIVITIES

Water

  • Kayaking
  • Pool volleyball
  • Snorkeling
  • Water aerobics

Available for an additional charge:

  • Wave runners
  • Parasailing
  • Scuba diving trips
  • Deep-sea fishing

Land

  • Air rifle shooting
  • Archery
  • Bike tour
  • Latin dance lessons
  • Tennis
  • Yoga classes


INTERNET

The El Dorado Royale Spa Resort offers Wi-Fi access in both public areas and guest rooms for an additional charge.

SPA SERVICES

Spa Royale is a full-service spa, which is available to guests for an additional fee. The spa offers a wide range of options for individuals and couples. The signature Beachfront Sky Massage is the ultimate for couples. Full beauty salon services are also available. Daily, 7am-9pm.


WEDDING SERVICES

If you've been dreaming to tie the knot in paradise, Karisma's "Always and Forever" wedding package is a great way to say "I do" in bliss. Package includes ceremony decor, services, reception, personal wedding planner and more. Please contact the resort directly for more information.

Honeymoon
The resort is perfect for a honeymoon, with its beach beds, private open-air showers, candlelight dinners on the beach, gourmet restaurants and couples' massages. Contact the resort directly for more information.



ADDITIONAL INFORMATION

Location
El Dorado Royale is located 16 miles or approximately 20 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 7/1 - 10/31
Starting at $899 was $1719
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