Resort Details

Dining
A wide selection of fantastic restaurants and bars are open to guests.
OnSite Dining
  • *BLOVED
    A la carte restaurant located next to the beach, with a beautiful view. Enjoy the best organic food. Serving breakfast, lunch, snacks and dinner. Exclusive for Privileged guest.
  • Adelita
    Mexican a la carte restaurant serving dinner.
  • La Palapa
    Buffet-style restaurant that serves breakfast, lunch and snacks.
  • Mamma Mia
    Italian a la carte restaurant serving dinner.
  • Rauxa Restaurant
    Rauxa Restaurant, its culinary concept combines the best flavours of the mexican, japanese and mediterranean cuisines. Reservation required for dinner.
  • Snack Bar Sorrento
    Terrace area next to the pool that offers snacks and salad bar, offering day service.
  • Stakeville
    Steak grill serving a la carte dinner.
  • Tao Cat

    Asian cuisine in a casual atmosphere, open air by a cenote.

  • Various Lounges/Bars
    - Margaritas: Lobby Bar
    - Tequila: Offer service to the pool and beach area with a large variety of cocktails.
    - Maa-Loo: Freshly made natural juices.
    - BLoved Bar: Exclusive for Privileged guests. 
    - BAqua: Pool swim-up bar, offers exquisite diversity of drinks in the pool.
A 24-hour front desk, concierge and laundry service are just a few of the amenities available.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Bell staff/porter
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Gift/News stand†
  • Golf,Offsite†
  • Housekeeping - daily
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Bell staff/porter
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box†
  • Spa†
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

With a variety of water sports, golf and a fitness center, there's no shortage of adventures.
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    This resort has 1 outdoor hot tub by the beach with a beautiful ocean view.
  • Motorized Water Sports †
    - Jet skis
    - Fishing
    - Scuba diving
    - Parasailing
  • Non-Motorized Water Sports
    - Scuba diving lessons (in the swimming pool)
    - Aerobics
    - Water polo
    - Volleyball
    - Football
    - Gym sessions
    - Dancing
    - Darts
    - paddle boards
  • Pool
    There is 1 big pool on-site with different areas for relaxing and sports.
  • Spa †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Playa Del Carmen
  • Tulum Xel-Ha

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14390 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Smokers / Vapers Galore

    First the pros and there are many! The resort itself is beautiful. The walking path from the lobby to all the rooms all the way to the beach is gorgeous. Lots of wildlife and plants - it was so nice to walk the path multiple times a day. The beach is one of the prettiest beaches we have seen - no seaweed, nice calm waves - I was able to paddleboard with ease. The acrobatic dinner show was very good - we only saw the show so I do not know about the dinner. There’s only one pool and one wading pool, but this was not an issue as the pool is large to handle all the people who were there when we were there. The lunch buffet was great - lots of fresh foods as well as the fried and cook while you wait options. Steakhouse was great - all four of us had fabulous meals - we all had the steaks and they were perfectly prepared! Mamma Mia’s was also a hit with our group. Quetzelbel was by far our favorite staff member - what an absolute fabulous lady! Additional specific shout outs go to Priscilla at Steakville, Leydi and Jeimya with pool and beach service. Sadly there was one big con - before we arrived at the resort, we emailed management to voice our concern about reading reviews about smoking happening at the resort. We were told that Catalonia does not tolerate smoking. Well? That’s a flat out lie. Smoking and vaping was rampant throughout the resort. We attempted to avoid being around it BUT there was not a safe location anywhere - not on the walking path, not near the lobby or even in the lobby, not near or IN the pool, not at the entrance to or on the beach, not on our balcony, not at any of the outside restaurants. And the employees, including security, did not address the multiple requests we made to stop that ridiculous madness. So disappointing. :( Two small cons, no margaritas or guacamole at the Mexican Buffet night and the calendar of events at the customer service desk did not match the calendar of events in the Catalonia App - and no where did I find information about Yoga and Pilates classes, but I heard from other guests there were classes.

    Nov 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another Great Trip

    Multiple trips to this resort and just as previous trips it did not disappoint. From the grounds to the staff everything met expectations and then some. Special shout out to Abraham and Diego on the entertainment staff, Esther at Rauxa and Jonathan and Ricardo at the pool bar, who went above and beyond! Can't wait until next trip!

    Nov 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best!

    Love the staff food and fun! Esther! Diego! Abraham, Tita,Eddie,Paulina! Raids is amazing. So much fun! Love the resort, rooms, and privilege package! My fav! Always returning

    Nov 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Diego, Tita, Paulina, Abraham, Eddie. The show was amazing!! The food was fantastic. The whole staff experience was f

    Diego, Tita, Paulina, Abraham, Eddie. The show was amazing!! The food was fantastic. The whole staff experience was fantastic

    Nov 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful

    The service was amazing.......priscila was a joy! We just love everyone here. Our service at the 🥩 house was amazing! On time, she made the dinner more fun for the family.

    Nov 05, 2025
Hotel Advisories
  • AdvisoryAdults only resort. Minimum check in age is 18 year round.
  • AdvisoryAdults only resort. Minimum check in age is 18 year round.
  • Advisory-Important information for our guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Advisory-Important information for our guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: 33.425 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    This Is An Adults-Only Resort - The minimum age for all guests is 18 years old.  This is closely monitored, checking identification of all clients upon check-in.

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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