Resort Details

Dining
OnSite Dining
  • 5 o´CLOCK SOMEWHERE BAR & SWIM UP BAR
    As the lyrics go, “That sun is hot and that old clock is moving slow.” Indeed, it is 5 o´Clock Somewhere. A staple of any Margaritaville®  experience. Relax in the pool or poolside and savor casual cocktails, a cold beer or sparkling wine and of course, the world-famous Margaritaville® margaritas. Sit in the swings at the bar or relax poolside.
  • FRANK & LOLA’S - ITALIAN TRATTORIA
    “Lola loves Frank, Frankie loves Lola, on their second honeymoon in Pensacola” Handcrafted, authentic and exquisitely prepared Italian dishes. Whether featuring locally sourced seafood or prosciutto from Parma, the cuisine is created and served to make you feel at home and includes a fresh selection of antipasto, pasta, meat and seafood and delicious pizza from our wood-burning pizza oven. Located on the lower-level plaza, Frank & Lola offers both indoor and outdoor seating.
  • JOE MERCHANT’S
    A unique setup that puts you in control of your in-room refreshment center. Our easy-to-use Joe Merchant point system allows you to customize your in-room experience according to your and your family’s preferences. Joe Merchant’s is also the place for a freshly brewed Mexican coffee while you peruse our extensive beverage and snack offer. The product list is available in each room.
  • JWB STEAKHOUSE
    Each aspect of a visit to JWB Steakhouse is designed to be much more than just a dining experience, it’s part visit to your small-town butcher and part theater. At JWB, guests are invited to step into the aging room where our restaurant team will gladly and carefully explain everything one needs to know about delicately aged cuts, of custom-raised northern Mexico and US beef as well as a selection of other artisanraised proteins. Choose your cut, the size and once weighed, let our chefs do their magic.
  • LANDSHARK - BREWERY & GRILL
    With its brick and industrial design, LandShark redefines one of Margaritaville’s signature restaurants. With two terraces overlooking the calm waters, it’s the ideal place to enjoy an Artesanal lager, brewed right on-site, or one of our succulent freshly-grilled specialties. Come and say hello to our brewmaster, enjoy a beer sampler tray, or join us in the evening for a beer-matching menu, live music or to watch your favorite sport on the screens
  • LICENSE TO CHILL, WET FEET BAR & BEACHSIDE GRILL
    “License to chill, and I believe I will” In a chilled atmosphere just steps from the pool and the Caribbean Sea, guests can enjoy the cool sea breeze, sip a freshly made cocktail and lunch on casual fare including a delicious selection of seaside salads, burgers and other tempting delicacies. Stay cool while taking in the sun, and step in our wet feet bar where tables are in shallow water, another one-of-a-kind Margaritaville® experience.
  • S.O.S. SWIM UP BAR (STRANDED ON A SAND BAR)
    Climb to the top of the island tonight, I want to count the stars. I feel like I’m stranded on a sand bar”. Walk over or simply swim from one of our swim-up rooms. Enjoy refreshing in-pool or poolside beverages throughout the day, with a wide selection of non-alcoholic and alcoholic options.
  • SALTED RIM – MARGARITA BAR & LOUNGE
    Tequila, Margarita and “Salted Rims”….that’s what it’s all about. Salted Rim is a celebration of the agave plant in Mexico, which after distillation transforms itself into not only the most known Mexican beverage, tequila, but also the lesser-known Bacanora and increasingly popular Mezcal. They are all unique in their production and history.
    Located in the main lobby overlooking the property, guests can revel in Caribbean elegance with the finest lounge service, authentic and extensive selection of tequilas, mezcals and bacanoras, to create their favorite Margarita, blended, frozen, shaken, as well as other more adventurous creations. A menu is available, although our mixologists are ready to display their innovative bartending skills and prepare new and exciting concoctions.
  • THE BOATHOUSE
    The Boathouse takes all-day dining to new heights with inventive culinary creations and an international food display with a wide variety of dishes cooked or baked to order, all to be enjoyed in an upscale yet casual atmosphere.
On-Site Amenities
  • 24-hour room service†
  • Accessible parking†
  • Accessible rooms†
  • Air conditioning
  • Baggage hold†
  • Ballroom†
  • Currency exchange†
  • Internet services†
  • Laundry Facilities†
  • Live entertainment†
  • 24-hour room service†
  • Accessible parking†
  • Accessible rooms†
  • Air conditioning
  • Baggage hold†
  • Ballroom†
  • Currency exchange†
  • Internet services†
  • Laundry Facilities†
  • Live entertainment†
  • Pool†

† Fees may apply

On-Site Recreation
  • General †
    • Daily Pool Parties with Local Bands and a DJ
    • Pickleball tournament
    • LIVE MUSIC
    • Ping-pong
  • Golf †
  • Pool †
    3 free-form swimming pools
  • Spa †
  • Volleyball †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1800 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    What a time!

    An absolutely incredible holiday. Everything just feels to such a high quality. Lovely food/drink which surpasses my expectation for an all inclusive. The staff were so so kind and chatty, the effort they put into this place was so amazing. Some of the best entertainment I’ve seen at a hotel were the pool parties they have here, so much fun. It doesn’t try to do too much (in the best way), it has great food and drink, a good few venues but they all have amazing quality and are very clean. You know what you’re getting and it’s great. Room was also amazing, very big, modern and suits the whole vibe of the hotel. A few nice touches were unlimited free room service 24/7, the shop downstairs which you can spend points at earned with your booking and the à la carte restaurants. I’ll definitely be coming back in the future, had the best time.

    Nov 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    This was a great resort and experience

    The location is very close to the Airport. The atmosphere is a lot of fun and the environment crew makes sure to keep it fun. The rooms are very well laid out and extremely comfortable. The maid staff takes very good care of the rooms. The employees are very friendly and go out of their way to make sure you have everything you need to have a great vacation. The restaurants and the food are excellent and the waiters do a fantastic job.

    Nov 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A stunning hotel beyond expectations !!

    A great & amazing hotel in Cancun ! Lovely Pools, Great restaurants, Good location ! Very friendly hotel staff and amazing views from the hotel... The hotel has a lot of activities to offer during your stay

    Nov 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Last minute decision

    A lovely hotel, great food & drinks. Not a lot of evening entertainment. Great for a few days break but repetitive after 2 weeks

    Nov 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful vacation

    Great resort, awesome staff, bars, and restaurants, clean rooms and well stocked with waters. Food was awesome at all restaurants. Staff very friendly and fun. Will definitely return. Pool entertainment team was fun and energetic! Foam party was a blast, karaoke night at landshark was entertaining and fun to watch. Employees who made our vacation even more enjoyable were,,, Yessenia concierge at Check in Misael food server at landshark Poor servers that kept the drinks flowing- idania and Humberto Waiter at frank and Lola’s- Rafael and his team Bell Hop at check out- Erick Waiter at boathouse for breakfast- Erick Arceli- kept our room immaculate and well stocked with clean towels toilet paper, water anything we needed without asking License to chill bartender Inez License to chill waiters were all awesome. Especially Cristian and Jonathan.

    Nov 18, 2025
Hotel Advisories
  • AdvisoryThe Municipality of Rivera Maya will be charging an Eco Tax of 32.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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