Resort Details

Dining
OnSite Dining
  • 5 o´CLOCK SOMEWHERE BAR & SWIM UP BAR
    As the lyrics go, “That sun is hot and that old clock is moving slow.” Indeed, it is 5 o´Clock Somewhere. A staple of any Margaritaville®  experience. Relax in the pool or poolside and savor casual cocktails, a cold beer or sparkling wine and of course, the world-famous Margaritaville® margaritas. Sit in the swings at the bar or relax poolside.
  • FRANK & LOLA’S - ITALIAN TRATTORIA
    “Lola loves Frank, Frankie loves Lola, on their second honeymoon in Pensacola” Handcrafted, authentic and exquisitely prepared Italian dishes. Whether featuring locally sourced seafood or prosciutto from Parma, the cuisine is created and served to make you feel at home and includes a fresh selection of antipasto, pasta, meat and seafood and delicious pizza from our wood-burning pizza oven. Located on the lower-level plaza, Frank & Lola offers both indoor and outdoor seating.
  • JOE MERCHANT’S
    A unique setup that puts you in control of your in-room refreshment center. Our easy-to-use Joe Merchant point system allows you to customize your in-room experience according to your and your family’s preferences. Joe Merchant’s is also the place for a freshly brewed Mexican coffee while you peruse our extensive beverage and snack offer. The product list is available in each room.
  • JWB STEAKHOUSE
    Each aspect of a visit to JWB Steakhouse is designed to be much more than just a dining experience, it’s part visit to your small-town butcher and part theater. At JWB, guests are invited to step into the aging room where our restaurant team will gladly and carefully explain everything one needs to know about delicately aged cuts, of custom-raised northern Mexico and US beef as well as a selection of other artisanraised proteins. Choose your cut, the size and once weighed, let our chefs do their magic.
  • LANDSHARK - BREWERY & GRILL
    With its brick and industrial design, LandShark redefines one of Margaritaville’s signature restaurants. With two terraces overlooking the calm waters, it’s the ideal place to enjoy an Artesanal lager, brewed right on-site, or one of our succulent freshly-grilled specialties. Come and say hello to our brewmaster, enjoy a beer sampler tray, or join us in the evening for a beer-matching menu, live music or to watch your favorite sport on the screens
  • LICENSE TO CHILL, WET FEET BAR & BEACHSIDE GRILL
    “License to chill, and I believe I will” In a chilled atmosphere just steps from the pool and the Caribbean Sea, guests can enjoy the cool sea breeze, sip a freshly made cocktail and lunch on casual fare including a delicious selection of seaside salads, burgers and other tempting delicacies. Stay cool while taking in the sun, and step in our wet feet bar where tables are in shallow water, another one-of-a-kind Margaritaville® experience.
  • S.O.S. SWIM UP BAR (STRANDED ON A SAND BAR)
    Climb to the top of the island tonight, I want to count the stars. I feel like I’m stranded on a sand bar”. Walk over or simply swim from one of our swim-up rooms. Enjoy refreshing in-pool or poolside beverages throughout the day, with a wide selection of non-alcoholic and alcoholic options.
  • SALTED RIM – MARGARITA BAR & LOUNGE
    Tequila, Margarita and “Salted Rims”….that’s what it’s all about. Salted Rim is a celebration of the agave plant in Mexico, which after distillation transforms itself into not only the most known Mexican beverage, tequila, but also the lesser-known Bacanora and increasingly popular Mezcal. They are all unique in their production and history.
    Located in the main lobby overlooking the property, guests can revel in Caribbean elegance with the finest lounge service, authentic and extensive selection of tequilas, mezcals and bacanoras, to create their favorite Margarita, blended, frozen, shaken, as well as other more adventurous creations. A menu is available, although our mixologists are ready to display their innovative bartending skills and prepare new and exciting concoctions.
  • THE BOATHOUSE
    The Boathouse takes all-day dining to new heights with inventive culinary creations and an international food display with a wide variety of dishes cooked or baked to order, all to be enjoyed in an upscale yet casual atmosphere.
On-Site Amenities
  • 24-hour room service†
  • Accessible parking†
  • Accessible rooms†
  • Air conditioning
  • Baggage hold†
  • Ballroom†
  • Currency exchange†
  • Internet services†
  • Laundry Facilities†
  • Live entertainment†
  • 24-hour room service†
  • Accessible parking†
  • Accessible rooms†
  • Air conditioning
  • Baggage hold†
  • Ballroom†
  • Currency exchange†
  • Internet services†
  • Laundry Facilities†
  • Live entertainment†
  • Pool†

† Fees may apply

On-Site Recreation
  • General †
    • Daily Pool Parties with Local Bands and a DJ
    • Pickleball tournament
    • LIVE MUSIC
    • Ping-pong
  • Golf †
  • Pool †
    3 free-form swimming pools
  • Volleyball †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1574 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay !

    We stayed in the infinity pool room. The room was fantastic and would recommend that option. The food was great, the steak house and Italian were our go to for dinners, with mixing in constant trips to the on site brewery. The boathouse for breakfast is always a smash. Drinks are great and really isn’t anything to complain about. There is no beach here but if you do your research before coming here then you should know that. This will be added to our places to return. Special thanks to the salted rim bar team: Gibran, Luis, Victor, and Rafael always made great drinks and kept everyone having a great time !!! Thanks all for the great stay

    Jul 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    High Expectation Exceeded

    Joaquin and Mariel were the best concierges we have ever had. We had the reservations we wanted, we changed reservations - it was arranged. We did a last minute excursion, everything was prepared for us. Also fantastic were Ketzi and Nicole in activities, and Erick in the Boathouse, Moises the bartender at rhe swim up bar. I forget the name of our waiter for our candlelight dinner - Julio?? - he was amazing, it was a special night. DJs and bands were excellent - they read the room and played the songs the crowd responded to. Lots of resorts are on auto pilot, not this one. Will definitely go back.

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    great staff and view, HORRID beach or lack of

    Mixed feelings about this resort. The good and the bad When first traveling to the resort, the road is so rough that you have to travel at less than 10 mph...if that fast...but when you do arrive, the resort looks amazing the white and blue!!!! You walk into the resort and wonderful smells and an amazing view of the ocean are truly great. The staff is so attentive and welcoming, it makes you feel like a king! They were showing us around and then we stepped out....The stench of rotten seaweed was overpowering. We were shown to our room and the view and size everything that was pictured! The trip was looking great. We then went to the beach....well there was no beach. The entire sand area was covered in seaweed with more waiting to hit the shore. The stench almost made it unbearable to be near it. We picked this place as an adult only BEACH trip and no beach. The food was ok at best, except for the Italian restaurant, that was amazing! The only thing that made the trip good was the staff and the concierge service

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another amazing trip to Margaritaville

    This is our 2nd trip to this Margaritaville Island Reserve Riviera Maya in 7 months. We have had a terrific time both trips. The staff and the service they provide would be difficult to beat if not unmatched by any other resort in the Riviera Maya. The attention to detail is incredible. Though they host thousands of guests, several of the professional servers remembered my husband and I from our Christmas visit. The rooms and grounds are meticulously kept by hard working cheerful staff. Our Waiter, Javier, at Frank and Lola’s is awesome! Definitely order the tuna tartar and the leek soup. Sooo good! It’s our favorite place to dine at night. The breakfast waiters at the Boat House are fun, funny, fast and efficient. We have such a great time with them! The food is great and a wide variety of options. Landshark barbacoa tacos with the hot habanero sauce is a must if you can handle the heat. But the two milder sauces are great too. Waiter Balto made us feel we’d known him for years , like visiting an old friend. The resort set up a 4 hour fishing trip for us. The weather was spectacular, along with the Oceanix Fishing crew & Captain Sergio. The resort handled all the logistics perfectly from door to door round trip service. Our Butler’s in our ocean front swim up suite, Joaquin and Mariel were amazing. They each, in their own style went above and beyond their job description. We were blessed to be able to celebrate my husband’s 70th birthday at this resort with such thoughtful butlers, staff and chef’s.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best drinks at the main lobby bar!!

    We had an amazing time and The drinks were on point at the main lobby, Rafael and Luis make the best drinks and are so nice! Loved it here!

    Jul 08, 2025
Hotel Advisories
  • AdvisoryThe Municipality of Rivera Maya will be charging an Eco Tax of 32.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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