Catalonia Royal Tulum - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

13840 reviews

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  Catalonia Royal Tulum

  I came to Catalonia for a surprise 30th birthday trip for my husband. We went to the spa and got a couples massage and facial service with Diana & Yesa who were amazing! Very relaxing and calming. We also got pedicures with Sergio - he did phenomenal for both of us.

  May 12, 2025
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  Love it!

  Everyone was very welcoming and accommodating. Rooms were very clean and updated. Food was great. Our fave was the Steakville Restaurant and we went twice. Pool area was nice clean and very fun. Loved the swim up bar! We also loved our massages and was worth the cost!

  May 12, 2025
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  Take the day at the spa!!

  The etc experience is wonderful. The spa newly reonnovated is amazing mui tranquillo!! We received the luxury treatment exfoliation massage n facial. So relaxing n refreshing our massage therapists Diana y Eloisa were wonderful! Hanley at reception was so friendly.n helpful!

  May 11, 2025
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  Complete Magic!

  Pure Magic! My boyfriend and I went for a week in May 2025. The food, staff, and entertainment exceeded our expectations! We got engaged during our private beach dinner. Enriquez, our waiter was amazing helping my fiancé surprise me and even was able to get pictures! It is a memory we will cherish forever. Everything from check in to check out was effortless allowing us to fully relax on our vacation. Big shoutout to the entertainment staff who kept the pool parties going during the day and the entertainment amazing at night. This resort went above and beyond having acrobat artist poolside to entertain us, authentic cultural dancers, stilt walkers, and entire Mexican carnival complete with games, and Rauxa is a must see as well! Food-We upgraded to the romance package which gave us privilege to the BLoved restaurant. Although the food was very good at Bloved we only at there twice during our week stay due to flies (they only offer outdoor seating and it is limited). The flies were all over us and our food. I hope they can find a solution for that. The other restaurants on property were good, with each having 3-4 options to choose from. We found the buffet to be extensive in its offerings and superior to any of the restaurants, we ate there for breakfast and lunch daily. Please note that all of the restaurants and buffet are only open for certain hours, you cannot visit the buffet during the day to grab a snack between meals so pack snacks for poolsides if you are a snacker. Drinks-The drinks were delicious. I enjoy tropical drinks but am not a drinker they were very happy to make most of the cocktails they had listed into mocktails and let me tell you they were amazing didn't miss the alcohol at all. Make sure you pack some cash as tips are expected and appreciated. We tipped about $1 USD each time we ordered a drink. You can swim up, walk up, or have one of the roaming wait staff grab you a drink. They had all of the soda options on tap as well. They also offered flavored waters in dispensers throughout which was very nice. Ice is available as well. ProTip-Bring a YETI style cup, they are happy to fill it, rinse it, and it keeps your drinks cold on the hot pool deck or beach Beach- The Beach here is unlike any other in Rivera Maya. You cannot find a bigger more pristine beach with smooth sand access. It is the best in the area. Please not that beginning in May the Sargassum seaweed begins to wash up. Unfortunately for us, we were not able to swim in the ocean due to the large amounts. The smell was awful however that is nature. The staff does a great job of cleaning up as much as they can daily then a bulldozer comes along and piles it up. There are FB pages dedicated to this phenomenon and will daily report the conditions so do your research before you book Privileged Romance Package-We upgraded to the Privileged package which gets you access to BLoved restaurant, a private dinner on the beach (just a table next to the pool on the sand, the DJ was playing during ours so plan accordingly), and upgraded room that came with a mini bar. The mini bar had snacks, beer, soda, and bottled water that is refilled daily by the amazing housekeeping staff. This was a lifesaver. They provide a large fruit bowl daily, we had to ask them to stop only because it was a ton of fruit that was going bad faster than we could eat it. We agree the package is absolutely worth the upgrade, you get better seating at restaurants as well and we don't remember it being that much to upgrade. Privileged rooms are closest to the pools, beach, and nightly entertainment which is great (we walked an average of 4miles a day at the resort) However, the DJ at the pool went some nights until 1am which kept us up. Notes-The AC in the room is controlled the lowest it will is go is 72F 22C which kept the room warm at night. Step out of your comfort zone and interact with the entertainment staff and wait staff they are so passionate about their jobs and truly love interacting with the guest. We loved Paulina, and her amazing smile and enthusiasm, Miguel at customer service for helping us with our meal reservations, Pricilla at Steakville who had the best sense of humor, and of course Enriquez who waited on us during our private beach dinner and helped with the engagement. Catalonia is a small resort with exceptional attention to it's guest We highly recommend and will be back....maybe for the wedding!

  May 11, 2025
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  Great Experience at an Affordable Price

  The resort is absolutely gorgeous. Jungle feel throughout as you navigate the pathway to restaurants and the pool/beach. Highly recommend privilege stay primarily because it gives you access to the Beloved restaurant which is excellent. Room service is hit or miss. Sometimes items didn’t show up at all or were missing. Most of the time we requested ice it didn’t come but it is a nice perk. Favorite bar hands down was the Baqua Bar. They always made delicious drinks and bartenders were great. Juan and Roberto were always great. We enjoyed going to Sorrento every day and got the wings every time. We also highly enjoyed the flank steak burrito. Also, Marcelino is the best! Restaurants were pretty good, some better than others. Mamma Mia was our favorite but Tao Cat is great as well with a lovely outdoor atmosphere. La Rauxa is worth doing once but wouldn’t go back a second time. Entertainment is great but food is sub par. Steak Ville was disappointing and also incredibly hot. The AC wasn’t great there and at Adelitas. Room was nice and comfortable with great AC! Cleaning staff was also great but it would have been nice to have a more scheduled cleaning time as we never knew when they would come. Denisse was also so pleasant at the front when we arrived and departed. She is the sweetest and will be someone we won’t forget! Overall, highly recommend this resort. We will likely be back again!

  May 10, 2025