Search
Deals
Cruises
Support
Account

Secrets Aura Cozumel

Mexico - Cozumel

Our Rating
3 Nights with Air from $999 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you are lounging at the resort pool with a view of endless blue - there is no discernible division betwee ... More

Customer Rating 180 Reviews
Value
 
3.7
Service
 
3.9
Beaches & Pools
 
4.1
Dining Options
 
3.4
Room Comfort
 
3.8
3.8 out of 5
"My fiance' and I visited this resort for a week. When we arrived we were greeted with cold towels soaked in a nice smelling perfume and each a glass of champagne. Everyone was very welcoming and very h..." – Ace0nBase
135 out of 200 (68%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
3.9
Beaches & Pools
 
4.1
Dining Options
 
3.4
Room Comfort
 
3.8
3.8 out of 5
"My fiance' and I visited this resort for a week. When we arrived we were greeted with cold towels soaked in a nice smelling perfume and each a glass of champagne. Everyone was very welcoming and very h..." – Ace0nBase
135 out of 200 (68%) customers would recommend this product to a friend.
Only lets you post 2 pics View from pool view from breakfast Would you sit here View from our room Secrets lobby taken with our phone! From the pier Sunset Beach pool view from roof deck Romantic dinner on the pier Beach View ocean view swim up suite Sunset Foam party at secrets Christmas Buffet on the Beach Room 4312 garden pool not that great view from our room Very dirty in tub fittings View from our room/blacony Cabinets broken and not attached Beautiful view View from one of the pools View from the Sky Bar
All Customer Reviews
1-4 of 180 reviews. Sort by
May 21, 2017
Paying for 5 stars with 3 star service:(

Let's start with the bad and end with the good. Upon checking into my hotel I was harassed by 3 different individuals about going to a time share meeting, after that still received additional calls to my room had to unplug the phone . After checking in I arrive to my room to find it's just a standard room that was not what I had originally booked. Room was dirty and the matress on my bed felt like we had slept on a slate of bricks all night so we woke up with sore backs. Room service food always cold. Dining out was a hit or miss depending on what you order. I probably had one good meal and that was at Windows. Most of the dinning staff are rude they don't want to be there let alone serve you with a smile, always seemed to be short of staff for dinning in the evening. Breakfast buffet was always messy not making it look appetizing. And forget if you are use to having a straw with your drinks... This five star resort doesn't own one straw on site. Everyone is putting their tasty lips on the rim of those fancy cups:( Pool bar smells like raw sewage that will make your stomach turn. We had met 2 different individuals that had things stolen out of their room from housekeepers. Let's end with the good..... Grilled food on the beach during the day was the best food I had during my stay. I enjoyed the beach dinners and activities which included a live band during the day with coconut and pineapple drinks a fire show and dancers. The resort is very beautiful the sky bar was my favorite watching the sun set on the rooftop bar. I would rate my stay here as a 3star not a 5star im so upset that I paid for a 5star stay so disappointed! I would never have expected this from a Secrets resort ever! Wish I would have read reviews before I booked. This resort is giving Secrets an overall bad look.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
2.0
User Image

From: Maryland
Age: 35-44
Travel: 1-2 trips/year

May 21, 2017
Cheap Caribbean is a great way to travel!

At the airport and hotel the onsite Cheap Carribean staff made the week awesome! They planned every activity and with great prices! We had an amazing room and view - definitely pay the little extra for VIP to get better drinks, rooms and extra access. The staff was polite. The room was clean. Don't waste time on room service, it was always over an hour and wrong. The restaurants were all amazing. Take a lot of single dollars and plan to tip for everything!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: Boston
Age: 35-44

May 20, 2017
Great Get-a-Way

Overall experience was great. The rooms and property were very clean, the food could really use some help, but you won't go hungry. Depending on how much you drink you might want to always order double shots in all your drinks because the alcohol is definitely watered down. It is an adults only resort and that was a big plus. The staff was hit or miss as far as being friendly. Supposedly your tips are included in the package but be prepared to tip if you want better service. Maid service was a little unreliable even after leaving a $20 tip at the mid week point. The entertainment was also fairly good. Overall we would go back.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Fredericksburg Va.
Age: 55-64

May 20, 2017
Our trip

What started out at check-in was a nightmare We got there about an hour before check-in and I had planned for this packing our suits in our carry-on that our room might not be ready but we were told go have lunch come back at three and our room would be ready We did this and when we came back that's when the nightmare started Have they just been honest and told me there was something wrong in our room would not be ready until five or 530 then I would've been OK I would have changed into our suits and laid by the pool and had drinks but instead they kept telling us 10 more minutes 10 more minutes 10 more minutes and will come and get you have they just been honest and told me there was something wrong in our room would not be ready until five or 530 then I would've been OK I would have changed into our suits and laid by the pool and had drinks but instead they kept telling us 10 more minutes 10 more minutes 10 more minutes and will come and get you Around 530 when we finally got a room I was very upset we had traveled from California and had been awake for about 27 hours I respect the manager for being out our room when our bags were there to make sure that everything was OK and he if he asked with everything was OK I advised him yes and I appreciated it When it was all said and done they ended up making it right by giving us a free couples massage and the rest of the week was beautiful I will say the food is a little bit to be desired a little too fancy for our taste but everything was really great and I would recommend it and I would stay again


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: California
Age: 45-54
Travel: 3-6 trips/year

Room Information

Secrets Aura Cozumel features 238 suites, all with exceptional amenities, contemporary decor and a private terrace or balcony that will make your vacation getaway perfect. Each suite comes with a stunning view, 24-hour room and concierge services and complimentary wireless internet and much more.

Room Details

Pool View Junior Suite
Hotel/Studio Unit Details

Preferred Tropical View Junior Suite
Hotel/Studio Unit Details

Pool View Junior Suite Swim Up
Hotel/Studio Unit Details

Ocean View Junior Suite
Hotel/Studio Unit Details

Preferred Ocean View Junior Suite
Hotel/Studio Unit Details

Ocean View Junior Suite Swim Up
Hotel/Studio Unit Details

Preferred Superior Junior Suite Ocean View (Available...
Hotel/Studio Unit Details

Preferred Ocean View Swim Up Junior Suite (Available...
Hotel/Studio Unit Details

Preferred Ocean Front Junior Suite (Available begin...
Hotel/Studio Unit Details

Preferred Club Rooftop Junior Suite Ocean Front and...
Hotel/Studio Unit Details

What's to Love

Newly renovated in 2015-2016, this resort is all shiny, splashy new.

The salvation of the cool towel and thirst-quenching welcome cocktail when arriving in paradise.

The sleek white, boxy architecture (very glam).

Hip suites with comfy beds that have private balconies or terraces and take-your-breath-away views.

Scuba diving at the epic Mesoamerican Barrier Reef and being awed by the fabled coral reefs.

You can take scuba lessons at the Dive House. Sweet.

The candlelight dinner for two on the beach while the purr of the waves serenades you.

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

Snorkeling under the dock that boasts stingrays and parrot fish. (One beach lover even saw a barracuda).

The world-class spa with Seaweed Wraps, invigorating hydrotherapy and exotic indigenous treatments. Swoon.

A pier to wander out on and get hypnotized by the point where the blue water meets the azure horizon.

 

What We'd Change

Cozumel doesn't have as many activities as Cancun. After all, it is an island. But Secrets always has a lot of adult-only activities to keep you entertained.

 

Why You Should Go

You're just 20 minutes away from the airport so your rockin' vacay will start before you know it.

You're just 15 minutes away from downtown Cozumel. Just a $15 (U.S. dollars) to cab it there.

You can upgrade to Preferred Club which means better rooms, private swimming pool, and much more.

The mysteriously cool Chicen Itza and Coba Ruins are a short hop away. (Ooo-ahhh).

Lit tennis courts. Woot!

You can improve your game on an 18-hole golf course designed by the great Jack Nicklaus.

The largest beachfront in Cozumel is out back.

You can try you hand at kayaking, Hobie cats and water volleyball - don't be shy. Dive in!

Bring your aqua shoes - the beach is like finely ground seashells.

Most restaurants require men to wear long pants and no flip flops.

Probably no going shirtless or tank tops, unless you're a male Abercrombie model.

Available Amenities

  • Beach
  • Business Center ($)
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Wedding Services
  • Ping Pong
  • 6 Restaurants
  • 5 Bars/Lounges
  • Spa ($)
  • Conference Facilities ($)
  • Yoga
  • 24 Hour Room Service
  • Aqua Aerobics
  • Beach Volleyball
  • High Speed Internet Access
  • Hobie Cat with Instructor


Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Golf Course(s)
  • Shopping
  • Theme Park

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Secrets Aura Cozumel

Carretera Costera Sur Km 12.9

52-998-287-5900

Hotel Description

Secrets Aura Cozumel: You Can Have It All

Envision this: you are lounging at the resort pool with a view of endless blue - there is no discernible division between sea and sky. But you can't keep your eyes off the water. How many colors of blue are there? This conundrum beckons you and you decide you've got to go beneath the surface, below this heavenly azure to see what's underneath. Luckily, there's a world-renowned Dive House and the second largest coral reef in the world at your feet.

This is what beach dreams are made of.

Secrets Aura Cozumel has everything you have ever wanted in an all-inclusive getaway, and so very much more - the scuba diving is wildly epic. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - five gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 a.m. and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi in your room.


DINING

So what's for din din? Here, you've got a tasty selection - everything from fresh seafood (always a good bet) and French to international and delish basics at the grill. Traveler shout-outs to the Italian place. For your morning Joe, Coco Cafe rocks. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Windows
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-11pm
Description: A la carte restaurant serving international and local cuisine for breakfast, lunch and dinner.
Dress code: Casual

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Enjoy a variety of light lunch specialties with an ocean view each day.
Dress code: Casual

Oceana
Type: Seafood
Hours: Daily, 6pm-11pm
Description: Scrumptious seafood favorites served a la carte in an outdoor setting, perfect for a romantic evening with your loved one.
Dress code: Casual elegance

Bordeaux
Type: French
Hours: 6pm-11pm
Description: Savor the taste of French cuisine each evening at Bordeaux, serving delectable fare in a romantic, elegant setting.
Dress code: Casual elegance

Coco Cafe
Type:
Cafe
Hours: 7am-10pm
Description: Enjoy premium coffee and snacks in a casual and relaxed atmosphere at the Coco Cafe.
Dress code: Casual

All hours are subject to change.



BARS/NIGHTLIFE

Lots of places to hang here - lobby bar, swim-up bar (for Preferred Club members), rooftop and a music lounge. No matter what vibe you're lookin' for you, you'll find it.

Rendezvous
Lobby bar. Daily, noon-1am.

Sky Bar
Rooftop bar with great views of the Caribbean. Daily, 10pm-1am.

Manatees Bar
Swim-up bar serving tropical drinks. Daily, 10am-5pm.



BEACHES AND POOLS

The sweet spot here is the drop-dead gorgeous beach - it's the largest one on the island. For more splashy fun, there are three lagoon-style pools that include access from suite terraces. Oh, and three Jacuzzis for your wearied soul.

SPORTS/ACTIVITIES

Water

  • Aqua-aerobics
  • Water volleyball
  • Hobie cats
  • Kayaking
  • Non-motorized water sports
  • Snorkeling

Available for an additional charge:

  • Scuba diving

Land

  • Fitness center
  • Beach volleyball
  • Yoga
  • Ping-Pong
  • Tennis

Golf
Just 12 miles from the hotel, Country Club Cozumel boasts an 18-hole, 72-par ecological and professional golf course designed by Jack Nicklaus.



INTERNET

Complimentary wireless Internet is available throughout the Secrets Aura Cozumel.

SPA SERVICES

The newly revamped Spa by Pevonia is the perfect place to indulge and celebrate romance with your loved one. Features include:
  • Massages
  • Facials
  • Manicures and pedicures
  • Beauty salon
  • Aromatherapy


WEDDING/HONEYMOON

Secrets Aura Cozumel offers a variety of wedding and honeymoon packages and services. Please contact the resort directly for more information.

CHILD CARE

This is an adult-only resort. Therefore, no child care services are available.

ADDITIONAL INFORMATION

Location
Secrets Aura Cozumel is located 15 minutes from downtown Cozumel and 20 minutes away from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Minimum Stay
A 4-night minimum stay is required each year for travel Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Pool View Junior Suite
- or -
Choose a Vacation Package
and Save More!
$200 in Resort Coupons More
4 days, 3 nights
Travel Dates 5/26 - 6/30
Starting at $999 was $1529
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$200 in Resort Coupons More
6 days, 5 nights
Travel Dates 7/1 - 8/13
Starting at $1269 was $1699
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 8/14 - 11/17
Starting at $1009 was $1539
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 11/18 - 12/22
Starting at $1079 was $1589
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 1/1 - 4/2
Starting at $1389 was $1829
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST