What We Love
- Treat yourself to uncompromising luxury at the resort's world-class spa, featuring seaweed wraps, invigorating hydrotherapy and exotic indigenous treatments.
- Enjoy 24-hour access to room service throughout the duration of your stay.
- Dining is made magical thanks to a diverse collection of excellent global cuisine featured in the onsite restaurants.
Things to Know
- The resort is located only 15 minutes away from downtown Cozumel.
- Upgrading to the Preferred Club will give you access to upgraded rooms, a private swimming pool, and much more.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Enjoy delicious snacks poolside or by the beach, with stunning oceanfront views that make every bite even more satisfying.
- BordeauxSavor exquisite French cuisine each evening at Bordeaux, where delectable dishes are served in a newly remodeled, romantic, and elegant setting.
- Coco CafeCoffee & snack bar.
- Desires
o Preferred Club Swim up bar
- Gohan Sushi BarSavor the flavors of Japan each evening at Gohan, offering a delectable variety of sushi and an exclusive ocean view teppanyaki table available by reservation.
- La CavaWine Cellar & Fine Wines – Enjoy an extensive selection of premium wines and spirits with every meal. As home to Cozumel’s only fine wine cellar, we offer over 60 varieties from around the world, perfect for a personalized tasting and paring experiences.
- ManateesEnjoy authentic Mexican cuisine served à la carte in a stunning oceanfront setting, featuring local specialties and rich flavors designed to delight your taste buds.
- Market CafeEnjoy a grand oceanfront buffet featuring a delicious selection of local and international dishes.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky BarRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach fairy games (horseshoes, bocce ball, cornhole)- Beach pickleball
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Tennis court †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7693 reviews
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Nov 16, 2025Very Disappointing
We stayed here a year ago and really enjoyed ourselves, so much so that we returned home and immediately booked another stay for November 2025. When we arrived, we were informed that our reserved room had been double-booked and our premium beachfront junior suite was downgraded. The beachfront room is the reason we loved our stay last year. Most of the restaurants were closed. For dinner we had the option of 2 seafood restaurants (we don't like seafood), making a reservation 2 days in advance for their hibachi table, or the buffet. Our food options were extremely limited, but you don't know this until you arrive. Even their app lists all of the restaurants and their menus, just to rub it in. = p The rooms are nicely decorated and clean enough, but could use an update. The age of the rooms really shows. The employees to a man were always extremely friendly without appearing fake. We were greeted whenever we came across an employee on the grounds, and the service workers were always polite and genial. There are no activities and few amenities. We did enjoy the spa, but it is very overpriced. I think it was worth it because I received the best deep tissue massage I have ever had.
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Nov 16, 2025I would return
I was in room 535 and had no problems, beautiful view and hot water for every shower which I heard others complaining they did not. Prior notice that two of the restaurants were closed would have been nice, however we definitely did not go hungry. Servers on beach did a good job of keeping our drinks full and there were fish to see in the water right out front. Unfortunately I didn’t get the chance to snorkel as the weather was not nice while I was there.
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Nov 16, 2025
Never again!
I couldn't wait for American food when staying here. It has ruined an all inclusive stay. The beach areas are fantastic! Other areas not so much. Fantastic to eat next to the beach and after 11 am food can be delivered right to you on the beach. Hammocks are great too! The staff is amazingly nice all the time. Your comfort is their happiness. They will though corner you at your arrival as they want to sell you excursions. They probably get a kick back. Smart people book online to save money. Kudos if you do this. There are a few shops for pharmacy to snacks to souvenir s. I would definitely look to a non all inclusive place. The food was nasty and my favorite meal was the oatmeal which states alot. The pool was chilly, the hot tub warm. The ocean was actually warm too. Im not a drinker but enjoyed the coffee cafe. Everything was delicious there. If you're a smoker, beware, the is one designated place to smoke. If caught elsewhere, warned then fines. There is no canopy for the smoke section also. This is kind of a long review but definitely check elsewhere as disappointment sets in really fast. So, Hyatt, better up on the food and hot water( you won't have it here). Writing this review has left me with 1 Kudos, the robes and slippers. Next time vacation rolls around, I'm staying in the USA, I will eat better and not have to spend 1 whole day getting there and another coming home. We left for the airport at noon and did not get home till 2am. Honestly I liked being here but the food was awful.
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Nov 16, 2025
Cozumel Secret Aura
Good place to stay Very convenient location for scuba divers, very experienced and helpful stuff! Full of energy Entertainment Team, Wendy was the best! She was making sure we were active all the time!
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Nov 16, 2025
Secrets Aura Cozumel
Wendy from the Entertainment Staff was AMAZING! She kept everyone engaged at all 3 pools & the beach areas. Beautiful beach 🏖️🏝️
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.