Pueblo Bonito Pacifica Golf & Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8624 reviews

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  PB-Pacifica: Expensive & Looking Old & Worn!

  Our family recently returned from our stay at Pueblo Bonito Pacifica Golf & Spa. We had one of the regular rooms - a bedroom/bathroom, with an oceanside view. For what we received at this over-priced, all-inclusive resort, our Deluxe Oceanview was definitely not upscale, nor furnished with quality materials. The photos the resort depicts of the bedroom and bathroom are from when the resort was first constructed and newly opened. Tecnically, they are still the same except think, "tired" and 20 years older. I did not expect a budget motel. Other than the glorious ocean view itself, the "Deluxe" rooms in themselves are certainly not luxurious by any means. Hopefully, you won't be spending much time in your room. I will say, however, that the resort was not lacking in friendly staff willing and available to assist in most ways to make our stay enjoyable. I say "most" ways because the food was seriously lacking, especially in vegetarian selections. When we asked the chef to make a chicken fajita without the chicken, or any other a-la carte dish for that matter without the meat, we could not be accommodated. If you are a vegetarian, expect to starve or pick out meat from every meal. If you go to some of the other sister resort restaurants: 1) you will need to make a dinner reservation; and 2) ask about the cover charge. For example: to go to Quivira Steakhouse, the cover is an extra US$60 per person to eat there. Some other restaurants are US$40/person or $30/person, so find out which restaurants & how much if this is a concern. I have no idea why Pacifica posts two sets of charges next to each menu item. Most items are all-inclusive. They will inform you when a menu item costs extra. For this reason as well as for tipping, it is always a good reason to carry some cash. Do not charge anything to your room! Again, there are some menu options that will cost extra, especially if you go to The MARKETPlace at Sunset Beach. That place can be a clusterF... with no direction as to what to do or how to do it. TO ORDER FOOD at the Marketplace at Sunset Beach: It is best to go on the app beforehand and peruse the menu of all the restaurants to have an idea of what's available & what you might want to eat. That is half the battle. You can get a better idea after you arrive. When you are ready to order, go up to that restaurant's cashier (or get in line), order and "pay" by scanning your all-inclusive bracelet. If that menu item is all-inclusive, that's all there is to it. The cashier will tell you if the menu item costs extra (like a shrimp salad), in which case you pay. The cashier will then give you a table number. Go find a table. Sit. A runner will deliver your food to that table number wherever you happen to be sitting. Someone will come around to take your drinks order while at Sunset Beach. It will take forever if you decide to stand up at the bar to get your drinks. In general, take plenty of cash because their hands are out for tips after every meal & every service, etc. If you happen to put a tip on your room charge, expect the amount to DOUBLE with unexplained taxes and fees. A simple $5 lunch tip turned into a $10 tip, no joke! On our pre-checkout bill, it listed a charity called Letty Coppel Foundation. Even though it explained we were under "no obligation" to make a donation, Pacifica added it to our final bill, anyway. When I asked them what the ambiguous charges were at checkout, all they could tell me was "city taxes." What I loved the most about Pacifica was the crash and crack of the rhythmic ocean waves - they were mesmerizing! Too bad it is not a swimmable beach. It doesn't help that there is a sewage-looking system directly at the waters edge with pipes leading into the ocean. One last thing: Do NOT order the room service pizza! It is honestly the worst on the planet. The dough tastes like I made it in my Easy-Bake Oven when I was 10-years old :) This is an honest review from an ordinary wife, mother, traveler at Pacifica. I do believe there are much better and more upscale, and luxurious resorts to choose from for the same, if not a better, price.

  Nov 04, 2025
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  A tranquil haven

  I loved the atmosphere—Pacifica was so relaxing and quiet. It was the perfect place to disconnect from everything and simply enjoy peaceful moments by the pool. Pacifica offers a variety of dining options across two Bonita resorts. Traveling to Rose wasn’t very convenient—it takes about 15 to 20 minutes to get there, and the shuttle only runs once every hour. In contrast, getting to Sunset Resort was much easier and quieter, with shuttles available roughly every 10 minutes. Compared to other resorts, Pacifica felt exceptionally peaceful and serene, which I truly appreciated and enjoyed. However, I didn’t like that we had to close out the bill after every meal, even though it was all-inclusive. It felt like there was pressure to leave a tip each time.

  Nov 04, 2025
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  Best time at the best All Inclusive!

  Just came back from celebrating my 50th birthday at Pueblo Bonito Pacifica. It could not have gone better!! Hannia and Eduardo were the best butlers ever, constantly checking on us and making sure that we had everything that we needed no matter how big or small. They even added surprise balloons to my room for my birthday and surprised me with a birthday dessert! They made all shuttle arrangements and dinner reservations for us, which was a huge help too! The pool was beautiful and clean and the restaurants were awesome. Peninsula was wonderful and the service was great! We even saw fireworks while dining! Get a massage from Betty at the spa. The best massage EVER! All four of us got massages from different people and everyone said their massages were amazing!! This is a tranquil adults only place but still lively. BUT—Don’t expect a party atmosphere! Come to relax, unwind and enjoy the gorgeous sunsets and walks on the private beach! (Too dangerous to swim in- you’ll have to go to PB blanco or rose for that! But it’s a short 15 minute shuttle away!) The marina and yacht excursions etc. are just a short $18 taxi ride and I’ll take you 10-15 minutes to get there! Get butler service here! Book a tower room! It is definitely worth every penny!!! We saw whales in the area too! They even said it was early in the season and that we were lucky! At Quiviria dinner we even saw a shooting star! Well done, PB Pacifica! We will be back!! Give Hannia a high five and let her know she did a wonderful job!

  Oct 26, 2025
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  Great place to visit if you’re looking for a quiet resort experience

  Had a good time at the Bonito Pacifica. No doubt the rooms are a little dated. Which I guess makes a big deal if you plan on staying in the room. As far as the rest of the resort, it is a very quiet atmosphere the food at the three restaurants is absolutely outstanding. We went over to the sunset Bonita, one of the sister hotels in the atmosphere was more of a party atmosphere, which is not what we were looking for not much to do around the resort, but if you’re looking for a nice quiet, relaxing all-inclusive adult vacation the Pacifica works just great. Would definitely go back .

  Oct 25, 2025
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  Amazing Service!

  Hola! We came to Pueblo Bonito Pacifica for our wedding and can express how great the service was here. If you are looking for an easy get away with the best service, Pueblo Bonito Pacifica is the perfect place. The staff here is amazing and truly treats all like family. If you get the honor to be served by Omar(bartender), Carlos(server) and/or Francisco(bartender), you will not forget your experience. These three went above and beyond their service, cannot thank them enough.

  Oct 22, 2025