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Ocean Maya Royale

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers

It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indu ... More

Customer Rating 129 Reviews
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
3.9
Dining Options
 
3.9
Room Comfort
 
4.1
4.2 out of 5
"This was the first time we stayed at this resort and would definitely go back!!! The food was awesome and the service was above and beyond excellent. The bartenders were amazing. Our rooms were beautif..." – TYork
123 out of 140 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
3.9
Dining Options
 
3.9
Room Comfort
 
4.1
4.2 out of 5
"This was the first time we stayed at this resort and would definitely go back!!! The food was awesome and the service was above and beyond excellent. The bartenders were amazing. Our rooms were beautif..." – TYork
123 out of 140 (88%) customers would recommend this product to a friend.
Coati fountain to the lobby lemur @ Ocean Maya view from the boardwalk the first day Pier looking back towards beach & Italian restaurant entrance of hotel Panorama of the beach area Double Room lobby of the hotel Pool Bar Pool Area Cabana view Hotel Lobby Beach Chair Heaven!!! The main water feature lemur whisperer
All Customer Reviews
1-4 of 129 reviews. Sort by
February 13, 2017
Great resort!

Overall resort was great! Privilege concierge did mess up and booked our golf outing with a local golf course and told us incorrect prices. When we arrived to the golf course, they wanted us to pay almost $100 more than what we were quoted. It took a phone call from the golf course to Ocean Maya and us wasting 30 minutes to get it straightened out. Not a huge deal since it was all worked out and we still had a great time. Resort very well manicured and taken care of. Saw lots of wildlife, the beach was small and full of seaweed but that didn't bother us as we aren't beach and ocean lovers anyway. Food was all good, don't get the mayo at the outdoor buffet by El Charro, they leave it out in the sun and I paid the price for it! All other food and restaurants were top notch. Should out to Oli and Herbert at the Lobby Bar! Talk about two gentlemen that work tirelessly to make sure you are taken good care of. Also shout out to Jovanetti ("Jo"), awesome pool waitress and in the lobby! Augustine was the MAN at pool service as well! Francisco, nice kid but he does not like to work that much during pool service. He did cut jokes with us and was a really nice kid. The foam party is awesome! My wife and I each had an 80 minute massage which was also great! Can't say enough great things about this place, will definitely be returning.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: USA
Age: 35-44

February 13, 2017
Thank God I can think on my feet!

Would have been great if I had a room when I got there. Booked a 4 day trip to Mexico with a buddy of mine and everything seemed smooth at first. Flight was fine, private transport had to search a little too find us ... no big deal. But it was not cool to find out we didn't have a room at the resort we picked when we got there. It was an adults only resort. I worked it out with them to allow us to stay at a sister resort which was family friendly but had an adult section. We were supposed to have 2 beds. We did not initially... I had to work that out too. The adult only section had kids in it, so that wasn't true either. When we returned to our original resort, we found the other place treated us better with lodging and benefits. The room was smaller, only had two beers in it, the shower was tiny and the water stunk to high heaven. The food was below sub par. Thank God the people we met there were friendly or it would have been a total loss. My first time booking with cheapcaribbean and I'm already telling people not to book. Choose AppleVacations or FunJet or book through a travel agent ... wish this could have been positive.


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Overall Rating: 1
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Chicago
Age: 35-44
Travel: 1-2 trips/year

February 12, 2017
Great time

Ocean maya is beautiful & had great time with a party 14 celebrating my 40 th !!! The food & service were great!! The daytime & most evening entertainment was great!! Don't have dance club or any late night music.which was disappointing ! Room was suitable did not get king bed as requested!! Beach was small & not as nice as further down in Playa!! Would of liked another swim up bar , only 1 available Overall would recommend ocean maya royale very good service & nice place!!

Great time Great time
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Kansas City MO
Age: 35-44
Travel: 1-2 trips/year

February 9, 2017
Ocean Maya Royale Feb 2017

I would rate this resort a 4.0 heading towards a 4.5 range. The room was nice and clean, the resort beautiful, the reason I would put them in this range came to a few factors. Positive 1. The beach area is very pretty with a ton of seating. Not a lot of sandy beach access but still has a great feel. 2. The restaurant La Dolce Vida is worth the trip, go at night and watch the racoons at the fence begging, its worth the trip. 3. The staff is very nice and really try their heart out to make you happy. 4. The location is very close to a lot of things to do and the staff will quickly get you a cab or help with a tour. Negative 1. When shopping in their gift shop, the workers track you like you are going to fill your bags and run for the hills. It can be a little off putting since we spent about $1,500 USD shopping, tips, meals in and around the local towns that if you touch a postcard someone tracks you the entire time you are in the shop. 2. This is probably my biggest turn off was the sales pitch that your personal assistant gives you which starts off great talking about if you need anything they will help you but quickly turns to selling you a trip to come back at a later time for either this or their new resort which just opened and if you sit through their 90 minute presentation they will give you $100 USD that you can use for a massage or the gift shop...we politely said no thank you which was followed up by two phone calls to our room and two face to face visits in the lobby as we attempted to pass through. I think if you were rude in the beginning of the pitch, they would leave you alone but we tried to be nice which I think was perceived as weakness. 3. Exchange rates...shopping you will see rates of 19-27 times the USD but at the hotel desk they were giving 17, the only place I saw the rate worse than that was in the US that was paying 10.2. I would change my money at Playa del Carmen if you end up going shopping but not at the hotel.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Pennsylvania
Age: 45-54
Travel: 3-6 trips/year

Room Information

Ocean Maya Royale features 243 luxurious, modern and stylish guest rooms outfitted with the best of amenities during your stay. Each room comes equipped with a sofa bed, furnished balcony, flat screen TV, air conditioning and much more.

Room Details

Maya Deluxe
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

While relaxing near one of the pool's hydromassage jets, you have a perfect view of the pristine ocean and beach...Ocean Maya Royale offers paradise no matter where you are!

 

What We'd Change

It can get a little jammed at the swim-up bar when the party is hopping, so use BOTH cup holders in your pool raft and you'll be ready to float through paradise.

 

Why You Should Go

Ocean Maya Royale is a fresh and exciting adults-only resort that is ready to pamper loving couples and sexy singles throughout their stay.

Available Amenities

  • Volleyball
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Parking
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • 6 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • ATM/Banking
  • Massage ($)
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa Services ($)
  • Handicap Room Available
  • Room Service
  • Dry Cleaning Services ($)
  • Business Services ($)
  • Mini-Mart
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Breakfast (complimentary)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Near the beach
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Maya Royale

Carretera Federal Chetumal km 299

+98 48 73 47 00

Hotel Description

Ocean Maya Royale: Escape to an All-Inclusive, Adult-Only Wonderland

It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indulge in an all-inclusive, adult-only, beachfront paradise in Riviera Maya. Perfect for destination weddings, honeymoons and romantic getaways, Ocean Maya Royale is well-equipped to ensure the utmost luxury from the resort's deluxe amenities, gourmet food and supreme pampering at the Health Spa.

Grab your swimsuit and toss your sarong in the suitcase! You'll want to look your beach best when you stroll along the velvety sands of Ocean Maya's private beach or dog-paddle throughout the resort's two pristine swimming pools before you snag a frosty daiquiri at the swim-up bar. Get your vitamins for the day by stopping by the Fresco Bar for one of their famous fresh-fruit juice concoctions, or rev up your engines at Mike's coffeehouse with a cup of joe. With your fuel tank full, dive into the Caribbean, by scuba or snorkel, to behold an underwater world teeming with vibrant marine life. Then, shake off the salt water with a trip to the sports club for a tennis match with your sweetie. If all the activity leaves you tired, rejuvenate at the Despacio Spa with an Anti-Stress Massage, and you'll be ready for a wild night.

Ocean Maya Royale's five restaurants offer delicious, first-class international cuisine, like the teppanyaki-style Japanese restaurant, Yookoso, and local seafood specialties available at the Mexican restaurant, El Charro, your taste buds will enjoy vacation dining that's out of this world.

When it's time to head back to your deluxe room, the Privilege Junior Suite offers a bevy of upgraded perks. It's the perfect romantic setting where you can fix a nightcap to be enjoyed under the stars, on a private balcony, before pulling up the sheets of a huge, king-sized bed, and drifting off to dream of paradise.... Oh wait, you're already there!

This hotel is All-Inclusive
Features include:

  • Food, national drinks and snacks
  • Evening entertainment and theme nights
  • Non-motorized water sports
  • All gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Hacienda
Type: International cuisine
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: A wide variety of international dishes and theme nights especially designed to please all palates.

El Charro
Type: Light Fare
Hours: Lunch - daily, 11am-5:30pm; Dinner - daily, 6:30pm-10pm
Description: Lunch, snacks or dinner: hamburgers and hot dogs, local Mexican, fruits, smoothies and desserts.

Yookoso
Type: Asian
Hours: Daily, 6pm-10pm
Description: A wide variety of Asian cuisine, just a few steps from the beach.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 4pm-11pm
Description: Coffees and teas.

La Dolce Vita
Type: Italian
Hours: 6pm-10pm
Description: Enjoy a selection of Italian specialties, meats, and seafood. This beachfront location offers spectacular views and an intimate setting.

Blue Moon
Type: International
Hours: 6pm-10pm
Description: Enjoy a romantic dinner, featuring a variety of international cuisine.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Daily, 24 hours.

Swim-Up Bar and Aqua Lounge
Daily, 10am-6pm.

Fresco Bar
Daily, 11am-5:30pm.



BEACH

Ocean Maya Royale is located on an exclusive stretch of beach and features Balinese sun beds.

POOLS

Ocean Maya Royale offers 2 swimming pools with hydro-massage jets and individual sun umbrellas.

SPORTS/ACTIVITIES

Water

  • Kayaking

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Tennis
  • Volleyball
  • Fitness center
  • Beach activities
  • Aerobics

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Maya Royale offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. A Complimentary honeymoon package is available. Please contact the hotel directly for more information about services and packages.

CHILD CARE

The Ocean Maya Royale is an adult-only hotel. No guests under 18 years of age are permitted.

ADDITIONAL INFORMATION

Location
Ocean Maya Royale is located 22 miles from Cancun Airport (CUN), 9 miles (10 minutes' drive) from Playa del Carmen and 28 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 3-night minimum stay is required at this resort expect for the following travel dates.
A 4-night minimum stay is required for travel April 9-April 23, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Adults-Only
Effective May 1, 2011, Ocean Maya Royale became an Adults-Only resort, the perfect retreat for couples and anyone 18 years of age or older.



All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Maya Deluxe
  • Travel: May 1 - June 30
  • Book By: June 23
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Choose a Vacation Package
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4 days, 3 nights
Travel Dates 3/4 - 3/31
Starting at $709 was $1109
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
Privilege Junior Suite
5 days, 4 nights
Travel Dates 4/8 - 4/30
Starting at $1089 was $1469
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
6 days, 5 nights
Travel Dates 5/1 - 8/20
Starting at $789 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
7 days, 6 nights
Travel Dates 8/21 - 10/26
Starting at $739 was $1159
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

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All Mexico - Riviera Maya Resorts