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Ocean Maya Royale

Mexico - Riviera Maya

Our Rating
5 Nights with Air from $809 All-Inclusive
Info Customer Reviews Questions & Answers

It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indu ... More

Customer Rating 119 Reviews
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
4.0
Dining Options
 
3.9
Room Comfort
 
4.1
4.3 out of 5
"This was a great trip. Everything we expected. They upgraded our room and it was spectacular. Private balcony in the jungle with cotamundis everywhere. I recommend it :)" – LuckyMe
115 out of 130 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
4.0
Dining Options
 
3.9
Room Comfort
 
4.1
4.3 out of 5
"This was a great trip. Everything we expected. They upgraded our room and it was spectacular. Private balcony in the jungle with cotamundis everywhere. I recommend it :)" – LuckyMe
115 out of 130 (88%) customers would recommend this product to a friend.
Coati fountain to the lobby lemur @ Ocean Maya view from the boardwalk the first day Pier looking back towards beach & Italian restaurant entrance of hotel Panorama of the beach area Double Room lobby of the hotel Pool Bar Pool Area Cabana view Hotel Lobby Beach Chair Heaven!!! The main water feature lemur whisperer
All Customer Reviews
1-4 of 119 reviews. Sort by
October 23, 2016
Outstanding Vacation

This was my first all-inclusive resort trip and I highly recommend Ocean Maya Royale. The staff made the experience outstanding. All were extremely friendly, wonderful senses of humor, and seemed to really enjoy working there. The rooms were average, nothing special, and the food as well. It really was the interactions with staff and other guests that made the experience truly outstanding. I would definitely go back!


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Massachusetts
Age: 25-34
Travel: 3-6 trips/year

October 17, 2016
Okay for the price

The ground were beautiful. Upscale resort. Service people were friendly, but had difficulty understanding them. The room was modern and spacious. Got on upgrade for 1/2 price when asked. Staff was willing to accommodate my needs. The pools were nice and the beach was nice. The swim up bar was in the "loud pool". Did not go there because it was very spring breakish all the time. Stayed in the "quiet pool". The food was bland, I would expect a little better food. For an all inclusive, they need to work on there timing. The buffet left a lot to be desired. Always opened late. They would say 5 more minutes, and it would be around 20. They must not expect older people because the buffet opened at 7:30 or so every morning. I am an early riser and could not get a cup of coffee 'til 7:30 or so. Would not recommend the trip to "5th Ave" in Playa Del Carmen. It was all filled with souvenir shops and restaurants. The prices for the souvenirs were about the same as at the resort. Avoid the H10 high pressure sales for a "vacation club". It is a time share and it says it in there contract. We listened to their sales pitch and we were shown a room that we would be getting at the new resort that they are building. We are ready to start traveling a lot more and this was a great deal. Until you get the contract. We settled on the first tier and three weeks vacation time, with 2 free weeks. Then the problems started. First it took 2 full days to get the contract. After I read the contract, I disputed some of the wording. Most importantly, It only stated 1 week and 1 free week. Which we did not agree upon. While signing the contract they just said sign her and speed read as you go along. Were shown a Junior suite and were given a diagram of the suite. The contract only stated that we were going to get a studio room. When we questioned them about that, they were adamant about the room in the contract. Our free week was only available at a "family" resort down the street. We were led to believe that we could get our free week at the new resort. They said no way. They were not very pleasant about us questioning the contract. We cancelled the contract prior to us leaving the resort. In the end we wasted 2 full days of our vacation with the H10 sales people. AVOID THEM!!!!


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New Haven, CT
Age: 45-54
Travel: 1-2 trips/year

October 2, 2016
Great get away

First time at an all inclusive and was very happy with the vacation. The buffet wasn't all that great, but there were plenty of other places to eat. All of the staff were wonderful and very efficient. The photos were accurate - a very beautiful and relaxing place to spend time.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Maryland
Age: Over 65
Travel: 3-6 trips/year

September 14, 2016
Another great visit to Mexico

Just had a great week in Mexico at the ocean maya Royal resort. We upgraded upon check in which was not recommended however it was just another added luxury! The upgrade wasn't a must but very nice. The upgrade allowed us to eat at the privilege restaurant located near the ocean. The lunch here is great I thought because it was tapas. We're not big on buffets so this option was very nice. Nacho was a pool bartender that was always friendly and made some great drinks. Miguel was another pool bartender that was always busy he was located on the swim up side. There's lots of seating located around the pool areas however if you want a few seats close together you better get out early and save you one by the pool with the swim up bar. Otherwise you can always find seating by the bigger pool. We felt like the food was great! The entertainment was good, the entertainment staff was great. The foam party was a blast!! The overall resort was great everything you see in the pictures is what your getting. We loved the size of this smaller resort. It was great!!!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Texas
Age: 35-44
Travel: 1-2 trips/year

Room Information

Ocean Maya Royale features 243 luxurious, modern and stylish guest rooms outfitted with the best of amenities during your stay. Each room comes equipped with a sofa bed, furnished balcony, flat screen TV, air conditioning and much more.

Room Details

Maya Deluxe
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

While relaxing near one of the pool's hydromassage jets, you have a perfect view of the pristine ocean and beach...Ocean Maya Royale offers paradise no matter where you are!

 

What We'd Change

It can get a little jammed at the swim-up bar when the party is hopping, so use BOTH cup holders in your pool raft and you'll be ready to float through paradise.

 

Why You Should Go

Ocean Maya Royale is a fresh and exciting adults-only resort that is ready to pamper loving couples and sexy singles throughout their stay.

Available Amenities

  • Volleyball
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Parking
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • 6 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • ATM/Banking
  • Massage ($)
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa Services ($)
  • Handicap Room Available
  • Room Service
  • Dry Cleaning Services ($)
  • Business Services ($)
  • Mini-Mart
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Breakfast (complimentary)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Near the beach
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Maya Royale

Carretera Federal Chetumal km 299

+98 48 73 47 00

Hotel Description

Ocean Maya Royale: Escape to an All-Inclusive, Adult-Only Wonderland

It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indulge in an all-inclusive, adult-only, beachfront paradise in Riviera Maya. Perfect for destination weddings, honeymoons and romantic getaways, Ocean Maya Royale is well-equipped to ensure the utmost luxury from the resort's deluxe amenities, gourmet food and supreme pampering at the Health Spa.

Grab your swimsuit and toss your sarong in the suitcase! You'll want to look your beach best when you stroll along the velvety sands of Ocean Maya's private beach or dog-paddle throughout the resort's two pristine swimming pools before you snag a frosty daiquiri at the swim-up bar. Get your vitamins for the day by stopping by the Fresco Bar for one of their famous fresh-fruit juice concoctions, or rev up your engines at Mike's coffeehouse with a cup of joe. With your fuel tank full, dive into the Caribbean, by scuba or snorkel, to behold an underwater world teeming with vibrant marine life. Then, shake off the salt water with a trip to the sports club for a tennis match with your sweetie. If all the activity leaves you tired, rejuvenate at the Despacio Spa with an Anti-Stress Massage, and you'll be ready for a wild night.

Ocean Maya Royale's five restaurants offer delicious, first-class international cuisine, like the teppanyaki-style Japanese restaurant, Yookoso, and local seafood specialties available at the Mexican restaurant, El Charro, your taste buds will enjoy vacation dining that's out of this world.

When it's time to head back to your deluxe room, the Privilege Junior Suite offers a bevy of upgraded perks. It's the perfect romantic setting where you can fix a nightcap to be enjoyed under the stars, on a private balcony, before pulling up the sheets of a huge, king-sized bed, and drifting off to dream of paradise.... Oh wait, you're already there!

This hotel is All-Inclusive
Features include:

  • Food, national drinks and snacks
  • Evening entertainment and theme nights
  • Non-motorized water sports
  • All gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Hacienda
Type: International cuisine
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: A wide variety of international dishes and theme nights especially designed to please all palates.

El Charro
Type: Light Fare
Hours: Lunch - daily, 11am-5:30pm; Dinner - daily, 6:30pm-10pm
Description: Lunch, snacks or dinner: hamburgers and hot dogs, local Mexican, fruits, smoothies and desserts.

Yookoso
Type: Asian
Hours: Daily, 6pm-10pm
Description: A wide variety of Asian cuisine, just a few steps from the beach.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 4pm-11pm
Description: Coffees and teas.

La Dolce Vita
Type: Italian
Hours: 6pm-10pm
Description: Enjoy a selection of Italian specialties, meats, and seafood. This beachfront location offers spectacular views and an intimate setting.

Blue Moon
Type: International
Hours: 6pm-10pm
Description: Enjoy a romantic dinner, featuring a variety of international cuisine.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Daily, 24 hours.

Swim-Up Bar and Aqua Lounge
Daily, 10am-6pm.

Fresco Bar
Daily, 11am-5:30pm.



BEACH

Ocean Maya Royale is located on an exclusive stretch of beach and features Balinese sun beds.

POOLS

Ocean Maya Royale offers 2 swimming pools with hydro-massage jets and individual sun umbrellas.

SPORTS/ACTIVITIES

Water

  • Kayaking

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Tennis
  • Volleyball
  • Fitness center
  • Beach activities
  • Aerobics

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Maya Royale offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. A Complimentary honeymoon package is available. Please contact the hotel directly for more information about services and packages.

CHILD CARE

The Ocean Maya Royale is an adult-only hotel. No guests under 18 years of age are permitted.

ADDITIONAL INFORMATION

Location
Ocean Maya Royale is located 22 miles from Cancun Airport (CUN), 9 miles (10 minutes' drive) from Playa del Carmen and 28 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 3-night minimum stay is required at this resort expect for the following travel dates.
A 4-night minimum stay is required for travel April 9-April 23, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Adults-Only
Effective May 1, 2011, Ocean Maya Royale became an Adults-Only resort, the perfect retreat for couples and anyone 18 years of age or older.



All hours, fees, amenities, information and services are subject to change without notice.
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Number of Rooms:
 
Room 1 Details:
  • Maya Deluxe
  • Travel: May 1 - June 30
  • Book By: June 23
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6 days, 5 nights
Travel Dates 4/29 - 6/30
Starting at $809 was $1229
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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4 days, 3 nights
Travel Dates 1/22 - 3/31
Starting at $1049 was $1339
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5 days, 4 nights
Travel Dates 4/8 - 4/30
Starting at $1129 was $1549
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