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Occidental at Xcaret Destination - All-Inclusive

Mexico - Riviera Maya

Our Rating
5 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers

This Beach Eden is nestled in a tropical wonderland of natural foliage, unique wild life (think monkeys and flamingos), ... More

Customer Rating 604 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.8
Room Comfort
 
3.9
4 out of 5
"I must say my family really enjoyed ourselves at Occidental Grand Xcaret for 1 full week and were very sad to leave. Rented two rooms for 6 of us and took my two kids (age 3 yrs. and a 4 month old) alo..." – NivlekGT
567 out of 701 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.8
Room Comfort
 
3.9
4 out of 5
"I must say my family really enjoyed ourselves at Occidental Grand Xcaret for 1 full week and were very sad to leave. Rented two rooms for 6 of us and took my two kids (age 3 yrs. and a 4 month old) alo..." – NivlekGT
567 out of 701 (81%) customers would recommend this product to a friend.
O2 Mexico - Whale Sharks are amazing animals Grand Romance Desert Coati Overlooking the beach Monkey At the beach Hidden beach!! Breathe taking! This is what they call the beach Climbed it... Scarlet Macaws in the lobby Great time with the fam in Riviera Maya Romantic Dinner on the Shore Couples' Trip Exploring ruins! one of the pools View of sea from rocky area Romantic Dinner on the Shore Lots of wildlife around the natural pool was beautiful! Deer In the pool the lobby area The boatride around the resort - relaxing! The beach area Beach club view Path past ruin. Iguana The village spiritual leader.. Seaside afternoons! Beach Pool closest to our room Two macaws in the lobby Xcaret Park The 3 tier beach & lagoon Beach at Occidental Grand Xcaret
All Customer Reviews
1-4 of 604 reviews. Sort by
April 24, 2017
Don't expect a beach

If you are looking for a true sandy beach and ocean vacation, this is not the resort for you. There is no beach, just large rocks that make swimming in the ocean impossible from the resort. You have to go offsite or to another property for a beach and ocean. It was great however to have Xcarat park right next door. Took advantage of the 2-day pass and split the fun into 2 days.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Texas
Age: 35-44
Travel: 3-6 trips/year

April 24, 2017
Great resort

We had an awesome family trip. Went with my husband and our one year old. The food, service, pools and beahes were all great. The only complaint we have is on the alcoholic drinks we felt as if they may have been watered down. But overall we really enjoyed this resort yes you have to walk a lot but we loved seeing all the animals along the paths. Will be going back!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York, ny
Age: 25-34
Travel: 1-2 trips/year

April 21, 2017
Great Value

My husband and I just went for 7 days/6 nights. The resort was beautiful. Many different sights to see. Yes, there are really monkeys swinging around. In addition, we saw deer, flamingos, parrots, iguanas, turtles, and two other species of animals. One looked like a raccoon with a long tail. The Xcaret Park is adjacent to the resort, but to have access you must pay a fee. However, we heard that it was large, but beautiful. Yes, they do have people there to try and sell time shares and other items, but a simple no thank you will work. We would just continue to walk by.The employees were the kindest and friendliest that we have encountered on a vacation. The rooms were well kept and clean. As for the beach, it's not really a beach. It's a lagoon that has fish in it. It is small considering the size of the resort. There is also an adult only area that has a small salt water bath area that you can sit in. Again, large fish are within that area. There are two pool areas. One had a more relaxing atmosphere while the other had a lot of action. Go early to reserve your seats. They do have complimentary towels to use. There was a swim up bar at the larger pool and a bar on the side of the smaller pool. I say smaller, but still had plenty of room. My only complaint is the food. There are many options and not having to make reservations was great, but I just didn't think the food was great. I've stayed at a few other resorts where the food was better. This food was just not for me. Overall, great resort with lots to see!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: MA
Age: 25-34

April 20, 2017
We like this place

We like this place because it is family friendly, and has good restaurants and pools. Some of the pools have some very shallow areas perfect for kids, with lots of tables and umbrellas, and an attentive waitress from the nearby bar. They have a manmade beach area that limits the wave action, but provides opportunity to feed and observe the fish. Kids loved that, and could walk in the water without fear of waves knocking them down.. You can also snorkel as well, with the canal leading to the ocean being about 5 foot deep or so.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Tyler, TX
Age: 55-64
Travel: 1-2 trips/year

Room Information

Occidental at Xcaret Destination - All-Inclusive features 778 guestrooms and suites located in a number of small three-story buildings (no elevators) surrounded by gardens, pools, and river channels. All rooms features air-conditioning, in-room safe, satellite TV, mini fridge and a balcony or terrace furnished with table and chairs. Cribs and extra bed available upon request.

Room Details

Deluxe
Hotel/Studio Unit Details

Deluxe Concierge
Hotel/Studio Unit Details

Deluxe Romance
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Concierge
Hotel/Studio Unit Details

Royal Level Junior Suite
Hotel/Studio Unit Details

What's to Love

Aahmazing pic opp - this tropical paradise has lots of wildlife: monkeys, flamingos and iguanas.

The beach is on a calm, serene lagoon - ideal for swimming, especially if you've got young kiddos.

The pools will be your dream spot for lounging the day away. The swim-up bar will be your fav.

Hands down - top-notch service from this friendly staff at the resort.

 

What We'd Change

Occidental Grand Xcaret is nearly an hour from the Cancun airport, but the private cove beach and meandering river that flows under cobblestone paths and stone bridges are worth it.

 

Why You Should Go

Located next to Xcaret Park, it's a gorgeous, natural sanctuary loaded with activities.

So much to do throughout the resort - mini golf, ping pong, tennis, archery, shuffle board & more.

Awesome resort if you're with the fam. The kids nor you will be bored.

Book a Royal Club room - exclusive restaurant, concierge, private pool, VIP check-in/out.

Available Amenities

  • Tour Assistance
  • Beach
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Parking
  • Archery
  • Mini Golf
  • Medical Services ($)
  • Scooter/Motorcycle Rental
  • Shuffleboard
  • Spa Services ($)
  • Elevators
  • 10 Bars/Lounges
  • 11 Restaurants
  • Fax Machine ($)
  • Spa ($)
  • Conference Facilities ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Beauty Salon ($)
  • Lounge Chairs
  • Car Rental Available ($)
  • Dive Shop ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Occidental at Xcaret Destination - All-Inclusive

Carretera Federal Chetumal - Puerto Juarez Km 282, #307

+52 984 871 5400

Hotel Description

Occidental at Xcaret Destination - All-Inclusive: Ecological Paradise

This Beach Eden is nestled in a tropical wonderland of natural foliage, unique wild life (think monkeys and flamingos), cobblestone paths. An ecological gem, this haven has a meandering river that flows throughout the resort and straight to the pools. It's just what you and the fam envisioned - it's mega-sized fun. Friendly games of ping pong, tennis and mini golf are definitely on the day's docket, but so is some pool time. And, a major bonus here - Xcaret Park is located next door. Yep. Pretty sure you're going to love it here.

DINING

An epicurean bonanza of 11 a la carte and buffet restaurants with such variety you will certainly not be disappointed. And guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes. Beach appetit.

Le Buffet
Type: International
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30-4pm; Dinner - daily, 6pm-10pm
Description: Gourmet International buffet dining for breakfast, lunch and dinner.

Sonora Grill
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: A la carte steakhouse delights hot off the grill, buffet salad and dessert service for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Los Olivos
Type:
Mediterranean
Hours: Daily, 6pm-10pm
Description: A la carte Mediterranean and Italian cuisine for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Gourmet, a la carte Mexican specialties for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

D'Oriental
Type:
Asian
Hours: Daily, 6pm-10pm
Description: Chinese, Japanese, Thai and Indian cuisine offered.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Pescador
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Market-fresh a la carte seafood selections served in an open-air, beachside atmosphere.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Piazza
Type:
Pizza
Hours: Daily, 6pm-2am
Description: Pizzas, paninis and baguettes.

Paco's Tacos
Type:
Mexican
Hours: Daily, 6pm-2am
Description: Guests enjoy tacos and authentic Mexican appetizers.

El Lago
Type:
Snacks
Hours: Daily, 11:30am-6pm
Description: By the main pool, offering snacks and light meals throughout the day.

Kids Club
Type: Buffet
Hours: Daily, noon-3pm
Description: Kids enjoy the special children's menu at the Kids Club buffet.

The Royal Club Restaurant
Type:
International
Hours: Daily, 7am-10:30pm
Description: Exclusively for The Royal Club guests, serving a selection of international cuisine for breakfast, lunch and dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Find your cocktail of choice - fruity and frozen, ice cold beer or mixed and shaken - at any of the bars around the resort. For late night dancing, the disco opens at 10:30pm. Time to break out your party sandals.

Lobby Bar
Daily, 11am-11pm

Terraza Bar
Daily, noon-11pm

La Bodeguita Bar
Daily, 6pm-10pm

Pool and swim-up bar
Daily, noon-6pm

The Hundido Bar
Located in the Flamenco area. Daily, 11am-5pm

El Lago Bar
Located at the main pool. Daily, 11am-5pm

Beach Club Bar
Daily, 7am-11am

The Beach Bar
Daily, noon-6pm

Sports Bar
Daily, 6pm-2am

Palenque Disco
Daily, 11pm-2am



BEACHES AND POOLS

White sands surround a serene lagoon that make this beachy spot the perfect natural swimming pool. And on top of that, you can dip your toes into any one of the five pools that weave throughout the resort. Time for some water therapy, beach lovers.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Swimming

For an additional charge:

  • Scuba
  • Fishing

Land

  • Gym
  • Tennis
  • Volleyball
  • Archery
  • Mini-golf
  • Yoga
  • Aerobics


INTERNET

Occidental at Xcaret Destination - All-Inclusive offers guests an Internet connection for an additional charge.

SPA SERVICES

Spa treatments and beauty salon services are available at the resort for an additional charge.

WEDDING/HONEYMOON

A hotel wedding planner dazzles couples by designing weddings that know no boundaries, with customizations like adding mariachis, photography and unique delectable menus for extravagant receptions. For specific wedding packages and services, please contact the front desk.

CHILD CARE

An indoor/outdoor children's activities center that includes video games, a pool, and a playground, the Kids Club offers daily supervised activities for children ages 4-12. Babysitting after Kids Club hours is available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental at Xcaret Destination - All-Inclusive is located approximately 50 minutes from Cancun International Airport (CUN) and five minutes from Playa del Carmen. Occidental Grand Xcaret is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. The nature park is one of Yucatan's principal visitor attractions.

Check In/Check Out
Check-in: 3pm, Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Minimum Stay
A 3-night minimum stay is required at the resort with the following exceptions:
A 5-night minimum stay is required when booking the Deluxe Unlimited Xcaret Xperience room category.
A 7-night minimum stay is required for all travel Feb 201-27, 2017 andApr 9-15, 2017.

Awards and Accolades
Conde Nast Traveler announced that Occidental Grand Xcaret ranked 20th in its 27th annual Readers' Choice Awards 2014 for resorts in Mexico and the Caribbean. 7,721 hotels were included in the running from 642 cities around the area.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break/Youth Policy
Individual student bookings are accepted. Minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit per person (cash or credit card) is required upon check-in at the resort. Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Water Purification
Like all major Mayan Riviera hotels, the hotel is equipped with a water-purification system.



All hours, fees, amenities, information and services are subject to change without notice.
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Number of Rooms:
 
Room 1 Details:
  • Deluxe Room
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Choose a Vacation Package
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Resort Credit Discounts More
6 days, 5 nights
Travel Dates 8/19 - 10/31
Starting at $599 was $1149
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
Royal Level Jr Suite More
4 days, 3 nights
Travel Dates 5/15 - 5/30
Starting at $719 was $1149
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 5/21 - 8/18
Starting at $699 was $1089
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
Resort Credit Discounts More
6 days, 5 nights
Travel Dates 11/1 - 12/16
Starting at $639 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

Need Assistance?

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