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Occidental at Xcaret Destination - All-Inclusive

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $509 All-Inclusive
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This Beach Eden is nestled in a tropical wonderland of natural foliage, unique wild life (think monkeys and flamingos), ... More

Customer Rating 672 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"I must say my family really enjoyed ourselves at Occidental Grand Xcaret for 1 full week and were very sad to leave. Rented two rooms for 6 of us and took my two kids (age 3 yrs. and a 4 month old) alo..." – NivlekGT
639 out of 785 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"I must say my family really enjoyed ourselves at Occidental Grand Xcaret for 1 full week and were very sad to leave. Rented two rooms for 6 of us and took my two kids (age 3 yrs. and a 4 month old) alo..." – NivlekGT
639 out of 785 (81%) customers would recommend this product to a friend.
O2 Mexico - Whale Sharks are amazing animals Grand Romance Desert Coati adults only area Overlooking the beach Monkey At the beach Hidden beach!! Breathe taking! This is what they call the beach Climbed it... Scarlet Macaws in the lobby amazing veiws Great time with the fam in Riviera Maya Romantic Dinner on the Shore Couples' Trip Exploring ruins! one of the pools View of sea from rocky area Romantic Dinner on the Shore Lots of wildlife around the natural pool was beautiful! Deer In the pool the lobby area The boatride around the resort - relaxing! The beach area Beach club view Alexis and Christan Rosebrock with my wife Julie. Path past ruin. Iguana The village spiritual leader.. Seaside afternoons! Beach Pool closest to our room Two macaws in the lobby Terry and Julie Rosebrock Xcaret Park The 3 tier beach & lagoon Beach at Occidental Grand Xcaret
All Customer Reviews
1-4 of 672 reviews. Sort by
August 18, 2017
Sisters Vacation

My sister and I stayed at the resort in July, we are both in our late twenties. Here is my review: PROS: - when you check in there is no hidden fees for incidentals - the wildlife on the resort is beautiful... experiencing the monkeys and critters was very unique, and plenty of fish in the snorkeling area of the ocean - ocean view is beautiful and turquoise waters ( but very rocky and hard to walk on) - I thought the food was better than some resorts I've been too... the Mexican food seemed authentic, and we enjoyed the Italian place -the room was beautiful, and clean. They updated us upon arrival with no hidden fee - staff is very friendly and accommodating - easy access to hospitality staff ( recommend booking an ATV trip to Aventura Maya's or Cenotes) to schedule outings and grab a taxi - wifi accessible through resort ( if you pay for it) - great for families ( would probably go to an adult only resort next time for a sister vacation) CONS: - no daily discounts on Xcaret, you have to buy a five day pass for a discount ( and most people I talked to who went were disappointed, so we didn't even go) - You have to pay for wifi and room service menu, which should be included at an all inclusive resort - not a lot of young people, primarily elderly and families vacationing there - there is certain areas near pools you can only sit if you're a club member - the nightly entertainment in the main pavilion started very late, so we never saw it Overall, we like the resort. If I was going on vacation as a family with kids, this is the place to be! If you are young and single, It still works, just not as many people to mingle with. I think for the price and experience, I highly recommend the resort !


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: North Carolina
Age: 25-34
Travel: 1-2 trips/year

August 17, 2017
Great Vacation!

My wife and I enjoyed the stay at Occidental. Well worth the trip. Only a short taxi ride to downtown Playa Del carmen and literally walking distance from Xcaret theme park. All the staff, taxi drivers, and people were super friendly. I will definitely plan another trip soon to Playa thanks to the experience I had at this resort.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York, NY
Age: 25-34
Travel: 1-2 trips/year

August 14, 2017
First time, but a great experience

My husband and I went with another couple and booked with Occidentoal at Xcaret in Cancun, Mexico. Neither my husband nor the couples who went with us have been out of the country before so we didn't know what to expect and were cautious. We didn't know who to trust but overall, everyone we met were very kind. The service at the resort was great. It is a family friendly resort so if you want peace and quiet without kids, this resort may not be the one for you. At Occidential, they have their own theme park but that's a separate purchase to the all inclusive. They have several pools for swimming per preference and one specifically for adults only. They have kids club which is a program to help the adults have some time alone while the kids are participating in activities. The spa, available for separate purchase, was very relaxing. They have a free performance every night around 8-9pm to entertain guests at the resort. The performances were amazing. They have variety of foods from oriental, mexican, seafood, pasta, to buffet style. There are some restaurants that require dress up but this makes the environment a bit fancier. From my understanding of the resort there is service for our bedrooms every other day to stock up beverages and clean our room. We stayed there for 7 days and everyday there was someone who always came to tidy our room up, which is great. Overall, I'd book again and will probably bring my kids along when I do.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Maplewood, MN
Age: 25-34
Travel: 1-2 trips/year

August 14, 2017
Vacationing during Tropical Storm Franklin 2017

The beach area was down for a couple of days but crews had it open 2 days after Ttropical Storm Franklin hit the East Coast of the Yucatán. I found that to be an amazing task. High water, sea grass, and debris covered the entire beach area. This all had be removed by hand. Hats off to Occidental for a job well done. Pool areas are nice but for us it's all about the beach. Saved our vaca with our twins for their graduation gift. The two rooms we had together to celebrate their graduation was outstanding. Staff are very accomidating. One the twins came down Strept Throat. I know..... when rains it pours. The Dr on site examined my daughter and the staff took care of the prescriptions and had them delivered. We did not have to travel into Playa Del Carman.

Alexis and Christan Rosebrock with my wife Julie. Terry and Julie Rosebrock
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Arlington, Texas
Age: 55-64
Travel: 3-6 trips/year

Room Information

Occidental at Xcaret Destination - All-Inclusive features 778 guestrooms and suites located in a number of small three-story buildings (no elevators) surrounded by gardens, pools, and river channels. All rooms features air-conditioning, in-room safe, satellite TV, mini fridge and a balcony or terrace furnished with table and chairs. Cribs and extra bed available upon request.

Room Details

Deluxe
Hotel/Studio Unit Details

Deluxe Concierge
Hotel/Studio Unit Details

Deluxe Romance
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Concierge
Hotel/Studio Unit Details

Royal Level Junior Suite (available until 12/20/17)
Hotel/Studio Unit Details

Royal Level Suite (available beginning 12/21/17)
Hotel/Studio Unit Details

Royal Level Luxury (available beginning 12/21/17)
Hotel/Studio Unit Details

Junior Suite Romance (Available beginnning 12/21/17)
Hotel/Studio Unit Details

What's to Love

Aahmazing pic opp - this tropical paradise has lots of wildlife: monkeys, flamingos and iguanas.

The beach is on a calm, serene lagoon - ideal for swimming, especially if you've got young kiddos.

The pools will be your dream spot for lounging the day away. The swim-up bar will be your fav.

Hands down - top-notch service from this friendly staff at the resort.

 

What We'd Change

Occidental Grand Xcaret is nearly an hour from the Cancun airport, but the private cove beach and meandering river that flows under cobblestone paths and stone bridges are worth it.

 

Why You Should Go

Located next to Xcaret Park, it's a gorgeous, natural sanctuary loaded with activities.

So much to do throughout the resort - mini golf, ping pong, tennis, archery, shuffle board & more.

Awesome resort if you're with the fam. The kids nor you will be bored.

Book a Royal Club room - exclusive restaurant, concierge, private pool, VIP check-in/out.

Available Amenities

  • Tour Assistance
  • Beach
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Parking
  • Archery
  • Mini Golf
  • Medical Services ($)
  • Scooter/Motorcycle Rental
  • Shuffleboard
  • Spa Services ($)
  • Elevators
  • 10 Bars/Lounges
  • 11 Restaurants
  • Fax Machine ($)
  • Spa ($)
  • Conference Facilities ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Beauty Salon ($)
  • Lounge Chairs
  • Car Rental Available ($)
  • Dive Shop ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Occidental at Xcaret Destination - All-Inclusive

Carretera Federal Chetumal - Puerto Juarez Km 282, #307

+52 984 871 5400

Hotel Description

Occidental at Xcaret Destination - All-Inclusive: Ecological Paradise

This Beach Eden is nestled in a tropical wonderland of natural foliage, unique wild life (think monkeys and flamingos), cobblestone paths. An ecological gem, this haven has a meandering river that flows throughout the resort and straight to the pools. It's just what you and the fam envisioned - it's mega-sized fun. Friendly games of ping pong, tennis and mini golf are definitely on the day's docket, but so is some pool time. And, a major bonus here - Xcaret Park is located next door. Yep. Pretty sure you're going to love it here.

DINING

An epicurean bonanza of 11 a la carte and buffet restaurants with such variety you will certainly not be disappointed. And guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes. Beach appetit.

Le Buffet
Type: International
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30-4pm; Dinner - daily, 6pm-10pm
Description: Gourmet International buffet dining for breakfast, lunch and dinner.

Sonora Grill
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: A la carte steakhouse delights hot off the grill, buffet salad and dessert service for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Los Olivos
Type:
Mediterranean
Hours: Daily, 6pm-10pm
Description: A la carte Mediterranean and Italian cuisine for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Gourmet, a la carte Mexican specialties for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

D'Oriental
Type:
Asian
Hours: Daily, 6pm-10pm
Description: Chinese, Japanese, Thai and Indian cuisine offered.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Pescador
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Market-fresh a la carte seafood selections served in an open-air, beachside atmosphere.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Piazza
Type:
Pizza
Hours: Daily, 6pm-2am
Description: Pizzas, paninis and baguettes.

Paco's Tacos
Type:
Mexican
Hours: Daily, 6pm-2am
Description: Guests enjoy tacos and authentic Mexican appetizers.

El Lago
Type:
Snacks
Hours: Daily, 11:30am-6pm
Description: By the main pool, offering snacks and light meals throughout the day.

Kids Club
Type: Buffet
Hours: Daily, noon-3pm
Description: Kids enjoy the special children's menu at the Kids Club buffet.

The Royal Club Restaurant
Type:
International
Hours: Daily, 7am-10:30pm
Description: Exclusively for The Royal Club guests, serving a selection of international cuisine for breakfast, lunch and dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Find your cocktail of choice - fruity and frozen, ice cold beer or mixed and shaken - at any of the bars around the resort. For late night dancing, the disco opens at 10:30pm. Time to break out your party sandals.

Lobby Bar
Daily, 11am-11pm

Terraza Bar
Daily, noon-11pm

La Bodeguita Bar
Daily, 6pm-10pm

Pool and swim-up bar
Daily, noon-6pm

The Hundido Bar
Located in the Flamenco area. Daily, 11am-5pm

El Lago Bar
Located at the main pool. Daily, 11am-5pm

Beach Club Bar
Daily, 7am-11am

The Beach Bar
Daily, noon-6pm

Sports Bar
Daily, 6pm-2am

Palenque Disco
Daily, 11pm-2am



BEACHES AND POOLS

White sands surround a serene lagoon that make this beachy spot the perfect natural swimming pool. And on top of that, you can dip your toes into any one of the five pools that weave throughout the resort. Time for some water therapy, beach lovers.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Swimming

For an additional charge:

  • Scuba
  • Fishing

Land

  • Gym
  • Tennis
  • Volleyball
  • Archery
  • Mini-golf
  • Yoga
  • Aerobics


INTERNET

Occidental at Xcaret Destination - All-Inclusive offers guests an Internet connection for an additional charge.

SPA SERVICES

Spa treatments and beauty salon services are available at the resort for an additional charge.

WEDDING/HONEYMOON

A hotel wedding planner dazzles couples by designing weddings that know no boundaries, with customizations like adding mariachis, photography and unique delectable menus for extravagant receptions. For specific wedding packages and services, please contact the front desk.

CHILD CARE

An indoor/outdoor children's activities center that includes video games, a pool, and a playground, the Kids Club offers daily supervised activities for children ages 4-12. Babysitting after Kids Club hours is available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental at Xcaret Destination - All-Inclusive is located approximately 50 minutes from Cancun International Airport (CUN) and five minutes from Playa del Carmen. Occidental Grand Xcaret is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. The nature park is one of Yucatan's principal visitor attractions.

Check In/Check Out
Check-in: 3pm, Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Minimum Stay
A 3-night minimum stay is required at the resort with the following exceptions:
A 5-night minimum stay is required for all travel Dec 21-Dec 25, 2017 & Jan 22-April 8, 2018.
A 7-night minimum stay is required for all travel Dec 26-Jan 3, 2018.

Awards and Accolades
Conde Nast Traveler announced that Occidental Grand Xcaret ranked 20th in its 27th annual Readers' Choice Awards 2014 for resorts in Mexico and the Caribbean. 7,721 hotels were included in the running from 642 cities around the area.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break/Youth Policy
Individual student bookings are accepted. Minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit per person (cash or credit card) is required upon check-in at the resort. Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Water Purification
Like all major Mayan Riviera hotels, the hotel is equipped with a water-purification system.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/27 - 12/20
Starting at $509 was $1249
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
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8 days, 7 nights
Travel Dates 12/21 - 1/3
Starting at $1469 was $1899
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
6 days, 5 nights
Travel Dates 1/4 - 4/8
Starting at $809 was $1299
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
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5 days, 4 nights
Travel Dates 4/9 - 6/30
Starting at $599 was $1029
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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