Search
Deals
Cruises
Support
Account

Occidental at Xcaret Destination - All-Inclusive

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $509 All-Inclusive
Info Customer Reviews Questions & Answers

This Beach Eden is nestled in a tropical wonderland of natural foliage, unique wild life (think monkeys and flamingos), ... More

Customer Rating 642 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.0
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"I must say my family really enjoyed ourselves at Occidental Grand Xcaret for 1 full week and were very sad to leave. Rented two rooms for 6 of us and took my two kids (age 3 yrs. and a 4 month old) alo..." – NivlekGT
611 out of 751 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.0
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"I must say my family really enjoyed ourselves at Occidental Grand Xcaret for 1 full week and were very sad to leave. Rented two rooms for 6 of us and took my two kids (age 3 yrs. and a 4 month old) alo..." – NivlekGT
611 out of 751 (81%) customers would recommend this product to a friend.
O2 Mexico - Whale Sharks are amazing animals Grand Romance Desert Coati Overlooking the beach Monkey At the beach Hidden beach!! Breathe taking! This is what they call the beach Climbed it... Scarlet Macaws in the lobby Great time with the fam in Riviera Maya Romantic Dinner on the Shore Couples' Trip Exploring ruins! one of the pools View of sea from rocky area Romantic Dinner on the Shore Lots of wildlife around the natural pool was beautiful! Deer In the pool the lobby area The boatride around the resort - relaxing! The beach area Beach club view Path past ruin. Iguana The village spiritual leader.. Seaside afternoons! Beach Pool closest to our room Two macaws in the lobby Xcaret Park The 3 tier beach & lagoon Beach at Occidental Grand Xcaret
All Customer Reviews
1-4 of 642 reviews. Sort by
June 15, 2017
Great resort by Xcaret

Me, my husband, and our three boys ages 12, 13, and 14 stayed here for five days. It is right next-door to Xcaret. Clean, family-friendly, and safe all inclusive resort. The boys could wander off on their own when they were sick of us (or vice versa), which was nice. We all had a great time at the park, it was easy to go back and forth between the resort and the park. The two day pass was totally worth it, there was a lot to see at Xcaret. Good food at the resort, beautiful scenery, but note that the beaches are limited. They do have good pools with plenty of chairs though.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
User Image

From: Colorado
Age: 45-54
Travel: 1-2 trips/year

June 8, 2017
3rd time visit

This was my families 3rd time at this resort. I love the jungle feel of the resort! I call this place my home away from home. Although this time around I found some petty things that makes me second guess my 4th visit next year. When we checked in, I noticed our fridge wasn't working, was not cold at all. Told desk about it, some gentleman came and said it would be cool in 20 minutes, well that 20 minutes lasted our whole vacation of 10 days and never did get a cool fridge. We had three people in our room and only received 2 towels a day, yes I told them about it and the maid would bring us towels in the evening but then the cleaning lady in the morning turned around and took our clean towels and gave us 2 towels. There used to be canopies on the beach that you could put over your lounge chair, not sure what happened to them but they aren't there anymore. The dress code is not enforced seems like its who you know whether you are a member or not. It is stated on the website that the guys be in dress pants and dress shoes, does not state jeans and tennis shoes or tank tops. This dress code needs to be enforced better. Snorkeling used to be free in the ocean and now its only free on the beach? I want to experience it in the ocean for my free, I don't want to see old people's legs and not see any fish. There must have been a shortage on guacamole cause I didn't see any during our stay.


3 of 4 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
User Image

From: Mercer PA
Age: 35-44
Travel: 1-2 trips/year

June 8, 2017
COUPLES VACATION!

The resort is beautiful, wild life every where,monkeys, deers etc. beautiful swimming pools and the beach is small but able to swim. the food was great at the buffet and the tacos and snack bar was great. don't bother with the main restaurant the food isn't that great beside you will have to dress up for it. don't sign up for the 90min presentation they will try to sell you time share and definelly dont give them money you will not get it back!! The resort is huge lot of walking. my husband and I were disapointed with the beds they are hard and very small my husband is 6" and 200lb and he barely fit. we had a hard time sleepin in the same bed because they were very small they look more like full size than queen. the staff is very friendly and the show is amazing every night was different great host and singers. i will definelly book with cheapcaribbean they have good prices. to the manager/owner invest in better,soft matress and bigger beds!! overall the resort is great and beautiful! I would recomend this place to everyone. ( To everyone even though you pay for the all inclusive and you think your tip is included they still need tips to survive TIP YOUR WAITRESS they work hard!!


1 of 1 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
User Image

From: Denver, CO
Age: 35-44
Travel: 1-2 trips/year

June 4, 2017
Couples vacation 2017

We booked they cheap Caribbean was a good price. Great customer service by Alfredo at the swim up bar and I believe it was Roberto at Pacos Tacos. Loved Pacos Tacos a lot ate there everyday, did not like the steak place at all. They had horrible service, and I myself can make. A better steak. The seafood restaurant was very good wish we would have tried that before our last night! A lot of walking the place is huge. And it sucked that out building at 1 time had an elevator but now is boarded up! We had a great time all in all they really should think about running the shuttle later then 11. And honestly fix the elevators.


1 of 1 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
User Image

From: Michigan
Age: 35-44
Travel: 1-2 trips/year

Room Information

Occidental at Xcaret Destination - All-Inclusive features 778 guestrooms and suites located in a number of small three-story buildings (no elevators) surrounded by gardens, pools, and river channels. All rooms features air-conditioning, in-room safe, satellite TV, mini fridge and a balcony or terrace furnished with table and chairs. Cribs and extra bed available upon request.

Room Details

Deluxe
Hotel/Studio Unit Details

Deluxe Concierge
Hotel/Studio Unit Details

Deluxe Romance
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Concierge
Hotel/Studio Unit Details

Royal Level Junior Suite (available until 12/20/17)
Hotel/Studio Unit Details

Royal Level Suite (available beginning 12/21/17)
Hotel/Studio Unit Details

Royal Level Luxury (available beginning 12/21/17)
Hotel/Studio Unit Details

Junior Suite Romance (Available beginnning 12/21/17)
Hotel/Studio Unit Details

What's to Love

Aahmazing pic opp - this tropical paradise has lots of wildlife: monkeys, flamingos and iguanas.

The beach is on a calm, serene lagoon - ideal for swimming, especially if you've got young kiddos.

The pools will be your dream spot for lounging the day away. The swim-up bar will be your fav.

Hands down - top-notch service from this friendly staff at the resort.

 

What We'd Change

Occidental Grand Xcaret is nearly an hour from the Cancun airport, but the private cove beach and meandering river that flows under cobblestone paths and stone bridges are worth it.

 

Why You Should Go

Located next to Xcaret Park, it's a gorgeous, natural sanctuary loaded with activities.

So much to do throughout the resort - mini golf, ping pong, tennis, archery, shuffle board & more.

Awesome resort if you're with the fam. The kids nor you will be bored.

Book a Royal Club room - exclusive restaurant, concierge, private pool, VIP check-in/out.

Available Amenities

  • Tour Assistance
  • Beach
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Parking
  • Archery
  • Mini Golf
  • Medical Services ($)
  • Scooter/Motorcycle Rental
  • Shuffleboard
  • Spa Services ($)
  • Elevators
  • 10 Bars/Lounges
  • 11 Restaurants
  • Fax Machine ($)
  • Spa ($)
  • Conference Facilities ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Beauty Salon ($)
  • Lounge Chairs
  • Car Rental Available ($)
  • Dive Shop ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Occidental at Xcaret Destination - All-Inclusive

Carretera Federal Chetumal - Puerto Juarez Km 282, #307

+52 984 871 5400

Hotel Description

Occidental at Xcaret Destination - All-Inclusive: Ecological Paradise

This Beach Eden is nestled in a tropical wonderland of natural foliage, unique wild life (think monkeys and flamingos), cobblestone paths. An ecological gem, this haven has a meandering river that flows throughout the resort and straight to the pools. It's just what you and the fam envisioned - it's mega-sized fun. Friendly games of ping pong, tennis and mini golf are definitely on the day's docket, but so is some pool time. And, a major bonus here - Xcaret Park is located next door. Yep. Pretty sure you're going to love it here.

DINING

An epicurean bonanza of 11 a la carte and buffet restaurants with such variety you will certainly not be disappointed. And guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes. Beach appetit.

Le Buffet
Type: International
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30-4pm; Dinner - daily, 6pm-10pm
Description: Gourmet International buffet dining for breakfast, lunch and dinner.

Sonora Grill
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: A la carte steakhouse delights hot off the grill, buffet salad and dessert service for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Los Olivos
Type:
Mediterranean
Hours: Daily, 6pm-10pm
Description: A la carte Mediterranean and Italian cuisine for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Gourmet, a la carte Mexican specialties for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

D'Oriental
Type:
Asian
Hours: Daily, 6pm-10pm
Description: Chinese, Japanese, Thai and Indian cuisine offered.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Pescador
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Market-fresh a la carte seafood selections served in an open-air, beachside atmosphere.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Piazza
Type:
Pizza
Hours: Daily, 6pm-2am
Description: Pizzas, paninis and baguettes.

Paco's Tacos
Type:
Mexican
Hours: Daily, 6pm-2am
Description: Guests enjoy tacos and authentic Mexican appetizers.

El Lago
Type:
Snacks
Hours: Daily, 11:30am-6pm
Description: By the main pool, offering snacks and light meals throughout the day.

Kids Club
Type: Buffet
Hours: Daily, noon-3pm
Description: Kids enjoy the special children's menu at the Kids Club buffet.

The Royal Club Restaurant
Type:
International
Hours: Daily, 7am-10:30pm
Description: Exclusively for The Royal Club guests, serving a selection of international cuisine for breakfast, lunch and dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Find your cocktail of choice - fruity and frozen, ice cold beer or mixed and shaken - at any of the bars around the resort. For late night dancing, the disco opens at 10:30pm. Time to break out your party sandals.

Lobby Bar
Daily, 11am-11pm

Terraza Bar
Daily, noon-11pm

La Bodeguita Bar
Daily, 6pm-10pm

Pool and swim-up bar
Daily, noon-6pm

The Hundido Bar
Located in the Flamenco area. Daily, 11am-5pm

El Lago Bar
Located at the main pool. Daily, 11am-5pm

Beach Club Bar
Daily, 7am-11am

The Beach Bar
Daily, noon-6pm

Sports Bar
Daily, 6pm-2am

Palenque Disco
Daily, 11pm-2am



BEACHES AND POOLS

White sands surround a serene lagoon that make this beachy spot the perfect natural swimming pool. And on top of that, you can dip your toes into any one of the five pools that weave throughout the resort. Time for some water therapy, beach lovers.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Swimming

For an additional charge:

  • Scuba
  • Fishing

Land

  • Gym
  • Tennis
  • Volleyball
  • Archery
  • Mini-golf
  • Yoga
  • Aerobics


INTERNET

Occidental at Xcaret Destination - All-Inclusive offers guests an Internet connection for an additional charge.

SPA SERVICES

Spa treatments and beauty salon services are available at the resort for an additional charge.

WEDDING/HONEYMOON

A hotel wedding planner dazzles couples by designing weddings that know no boundaries, with customizations like adding mariachis, photography and unique delectable menus for extravagant receptions. For specific wedding packages and services, please contact the front desk.

CHILD CARE

An indoor/outdoor children's activities center that includes video games, a pool, and a playground, the Kids Club offers daily supervised activities for children ages 4-12. Babysitting after Kids Club hours is available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental at Xcaret Destination - All-Inclusive is located approximately 50 minutes from Cancun International Airport (CUN) and five minutes from Playa del Carmen. Occidental Grand Xcaret is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. The nature park is one of Yucatan's principal visitor attractions.

Check In/Check Out
Check-in: 3pm, Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Minimum Stay
A 3-night minimum stay is required at the resort with the following exceptions:
A 5-night minimum stay is required for all travel Dec 21-Dec 25, 2017 & Jan 22-April 8, 2018.
A 7-night minimum stay is required for all travel Dec 26-Jan 3, 2018.

Awards and Accolades
Conde Nast Traveler announced that Occidental Grand Xcaret ranked 20th in its 27th annual Readers' Choice Awards 2014 for resorts in Mexico and the Caribbean. 7,721 hotels were included in the running from 642 cities around the area.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break/Youth Policy
Individual student bookings are accepted. Minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit per person (cash or credit card) is required upon check-in at the resort. Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Water Purification
Like all major Mayan Riviera hotels, the hotel is equipped with a water-purification system.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Room
- or -
Choose a Vacation Package
and Save More!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 8/30 - 10/31
Starting at $509 was $1049
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 11/1 - 12/16
Starting at $549 was $1019
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
6 days, 5 nights
Travel Dates 1/4 - 4/8
Starting at $799 was $1299
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 4/9 - 4/30
Starting at $659 was $1139
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts