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Occidental Grand Xcaret All Inclusive Resort

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $499 All-Inclusive
Info Customer Reviews Questions & Answers

The next time someone asks you what you're doing for the environment, you can hold your head high and rave about your f ... More

Customer Rating 482 Reviews
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.7
Room Comfort
 
3.8
4 out of 5
"Great place to visit. Awesome location, p /u from and to hotel on time. Would recommend visitors." – Azim
442 out of 557 (79%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.7
Room Comfort
 
3.8
4 out of 5
"Great place to visit. Awesome location, p /u from and to hotel on time. Would recommend visitors." – Azim
442 out of 557 (79%) customers would recommend this product to a friend.
Iguana Romantic Dinner on the Shore Path past ruin. The village spiritual leader.. Beach This is what they call the beach At the beach The 3 tier beach & lagoon View of sea from rocky area Two macaws in the lobby Pool closest to our room one of the pools In the pool Great time with the fam in Riviera Maya Beach club view Romantic Dinner on the Shore Coati Grand Romance Desert The beach area Deer Climbed it... Overlooking the beach Monkey the lobby area O2 Mexico - Whale Sharks are amazing animals Beach at Occidental Grand Xcaret Xcaret Park
All Customer Reviews
1-4 of 482 reviews. Sort by
September 18, 2016
Great Family vacay

Great time, beautiful clean resort. Room was clean, Air conditioner worked, bathroom clean. Employees nice but always trying to get you to do a presentation. The food wasn't the best but did like the dish I had at Oriental, Steak house and the Seafood restaurant. Overall nice resort and good times, no problems. Lots of walking, resort is Hugh.

Great time with the fam in Riviera Maya
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Maryland
Age: 45-54
Travel: 1-2 trips/year

September 13, 2016
Best Trip

I traveled alone to this specific resort because I've been wanting to go to the Xcaret park for the longest time. As soon as I got there the service was the same until my last day...EXCEPTIONAL! Everyone was very friendly all the time. The pools were great and so were the people working at the pools that did activities with the guests. It made it very fun. The only two things I would change would be 1. The menu. They serve the same thing every day during the day. It gets very boring. 2. Get more people to serve drinks around the pools. It took forever to get a drink on the other side of the pool hat didn't have the swim up bar. Other than that. I would definitely recommend this place to anyone that's look for great and friendly service, comfortable room, and a nice relaxing time. Keep in mind this is more of a family resort, but you will definitely find other fun couples as I did. Friendly people all around!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Virginia
Age: 19-24
Travel: 1-2 trips/year

September 12, 2016
Great resort, food, scenery, but huge resort

My wife and I really enjoyed the resort. It was a nice relaxed by vacation for our anniversary. The good- The resort was very pretty. Lots of wildlife (monkeys, deer, macaws, flamingos, iguanas, and coati). Great scenery which made you feel like you are in the middle of the jungle. There were also a few ruins inside the resort that you can explore. All of the staff was very friendly and most went out of their way to make sure you enjoy your stay. All of the restaurants had great service and food. You don't have to make reservations at the restaurants either. There was never a wait at any of them. This place seemed to be very kid friendly, but it's so big that if you want to get away from kids it was very easy to do. The beach was very peaceful and relaxing. Enjoy a bed swing or sit under a tiki hut umbrella. The bad-the resort is huge. It takes about 15 minutes to walk from the lobby to the beach. However, there is a golf cart shuttle that runs around inside the resort that you can just hop on. If you are one that likes to relax in the pool and enjoy ocean views then skip this place. The pool is too far from the ocean and since its in the jungle there are too many trees to see or hear the ocean. If you are one that likes to enjoy waves then look elsewhere. The beach is manmade in a small cove. The waves don't quite made it in. Outside of the cove the waves are huge, and crash into a rock landscape spraying ocean water over the rocks. It's a great view from the rocks but too dangerous to swim outside of the cove. The dinner restaurants do require men to wear long pants and closed toe shoes which isn't bad, but kind of annoying when it's still hot a humid outside. Overall this place is very nice and worth the money. I just caution those that don't like to walk, don't enjoy the outdoors, want more out of a beach, or want to see the beach from the pool. This is probably not for you. If you don't mind the walks, enjoy the wildlife and outdoors, enjoy exploring, and just want to relax then this is a good option for you.

Coati Deer
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Little Elm, TX
Age: 25-34
Travel: 3-6 trips/year

September 12, 2016
Best Vacation Ever

My husband and I stay somewhere in Mexico same time frame every September, just got back from a different resort. This resort is by far the best of any we have stayed at. The lagoon and food was amazing, service was great, pool activities, curteous staff and resort was maintained beautifully.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Kentucky
Age: 35-44
Travel: 1-2 trips/year

Room Information

Occidental Grand Xcaret features 778 guestrooms and suites located in a number of small three-story buildings (no elevators) surrounded by gardens, pools, and river channels. All rooms features air-conditioning, in-room safe, satellite TV, mini fridge and a balcony or terrace furnished with table and chairs. Cribs and extra bed available upon request.

Room Details

Deluxe (DLX)
Hotel/Studio Unit Details

Grand Concierge Deluxe (GCDLX)
Hotel/Studio Unit Details

Grand Romance Deluxe (GRDLX)
Hotel/Studio Unit Details

Junior Suite (JRSTE)
Hotel/Studio Unit Details

Deluxe Unlimited Xcaret Xperience (DLXUXX)
Hotel/Studio Unit Details

Grand Concierge Jr. Suite (GCJRSTE)
Hotel/Studio Unit Details

Royal Club Luxury (RCLUX) (available until 12/20/16)
Hotel/Studio Unit Details

Royal Club Junior Suite (RCJRSTE)
Hotel/Studio Unit Details

What's to Love

Occidental Grand Xcaret all-inclusive packages are extraordinary, but it's located adjacent to Xcaret Park and offers great accessibility to everything the park has to offer.

 

What We'd Change

Occidental Grand Xcaret is nearly an hour from the Cancun airport, but the private cove beach and meandering river that flows under cobblestone paths and stone bridges are worth it.

 

Why You Should Go

Not only is this one of the finest resorts on the Riviera Maya, with an exquisite old world feel and every modern luxury, but the five pools and beach are unbeatable.

Available Amenities

  • Tour Assistance
  • Beach
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Parking
  • Archery
  • Mini Golf
  • Medical Services ($)
  • Scooter/Motorcycle Rental
  • Shuffleboard
  • Spa Services ($)
  • Elevators
  • 10 Bars/Lounges
  • 11 Restaurants
  • Fax Machine ($)
  • Spa ($)
  • Conference Facilities ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Beauty Salon ($)
  • Lounge Chairs
  • Car Rental Available ($)
  • Dive Shop ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Occidental Grand Xcaret All Inclusive Resort

Carretera Federal Chetumal - Puerto Juarez Km 282, #307

+52 984 871 5400

Hotel Description

Occidental Grand Xcaret: Discover an Ecological Gem

The next time someone asks you what you're doing for the environment, you can hold your head high and rave about your fantastic all-inclusive vacation at Occidental Xcaret. Nestled within an ecological and historical preserve, atop a small private beach where snowy-white sand merges with the dancing tones of blue and green Caribbean surf, the eco-friendly Occidental Grand Xcaret boasts an exquisite old-world design with cobblestone paths, stone bridges and a meandering subterranean river that flows throughout the resort, connecting its five free-form pools.

Head to the swim-up bar to find the perfect, poolside sweet spot for your lounge chair. Then take just a few extra steps and sample the wide variety of snacks and light meals served throughout the day at El Lago, conveniently situated next to the main pool in the Flamenco lodging section.

Want to straighten out a family rivalry? Avid competitors can settle scores at the on-site archery range, tennis court or volleyball court. For a more cooperative approach to family activity, try family dance lessons before you putt-putt your way to victory at the resort's mini golf course.

Whether you opt for the all-inclusive Kid's Club for your little ones, or they stick by your side all day to explore the coral reef aquarium, there's no time like dinner to gather everyone together and share in the day's experiences. Los Olivos serves up remarkable seaside Mediterranean fare, while D'Oriental promises the precise flavor combinations of the Far East. For those who want a romantic getaway, the Grand Romance Deluxe Room offers champagne, chocolate-covered strawberries and a romantic dinner.

The ancient Mayan ruins of Tulum beckon adventurers, while the majesty of Xcaret Park is a wonder that nature lovers can't miss. During your stay at Occidental Grand Xcaret, take advantage of the incredible variety of local activities, from spelunking and swimming in Xcaret Park's natural cenotes to swimming with dolphins. And don't miss a visit Jaguar Island and the colorful intimacy of the Butterfly Pavilion to round out a perfect vacation in Mexico.

This hotel is All-Inclusive.
Features include:

  • Unlimited meals, snacks and beverages
  • Full open bar with premium brands
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Le Buffet
Type: International
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30-4pm; Dinner - daily, 6pm-10pm
Description: Gourmet International buffet dining for breakfast, lunch and dinner.

Sonora Grill
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: A la carte steakhouse delights hot off the grill, buffet salad and dessert service for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Los Olivos
Type:
Mediterranean
Hours: Daily, 6pm-10pm
Description: A la carte Mediterranean and Italian cuisine for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Gourmet, a la carte Mexican specialties for dinner only.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

D'Oriental
Type:
Asian
Hours: Daily, 6pm-10pm
Description: Chinese, Japanese, Thai and Indian cuisine offered.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Pescador
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Market-fresh a la carte seafood selections served in an open-air, beachside atmosphere.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Piazza
Type:
Pizza
Hours: Daily, 6pm-2am
Description: Pizzas, paninis and baguettes.

Paco's Tacos
Type:
Mexican
Hours: Daily, 6pm-2am
Description: Guests enjoy tacos and authentic Mexican appetizers.

El Lago
Type:
Snacks
Hours: Daily, 11:30am-6pm
Description: By the main pool, offering snacks and light meals throughout the day.

Kids Club
Type: Buffet
Hours: Daily, noon-3pm
Description: Kids enjoy the special children's menu at the Kids Club buffet.

The Royal Club Restaurant
Type:
International
Hours: Daily, 7am-10:30pm
Description: Exclusively for The Royal Club guests, serving a selection of international cuisine for breakfast, lunch and dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Daily, 11am-11pm

Terraza Bar
Daily, noon-11pm

La Bodeguita Bar
Daily, 6pm-10pm

Pool and swim-up bar
Daily, noon-6pm

The Hundido Bar
Located in the Flamenco area. Daily, 11am-5pm

El Lago Bar
Located at the main pool. Daily, 11am-5pm

Beach Club Bar
Daily, 7am-11am

The Beach Bar
Daily, noon-6pm

Sports Bar
Daily, 6pm-2am

Palenque Disco
Daily, 11pm-2am



BEACH

Occidental Grand Xcaret features a man-made beach on a private cove with clear water and white sands--perfect for an afternoon playing with the kids or for floating your cares away. Chaise lounges, towel service and activities are available at the beach.

POOLS

Catch some rays at one of the resort's 5 inviting, free-form pool areas, including a kid's pool and 10 public whirlpools, are fabulous features of this resort. The resort's main pool is located at the Flamenco section. It consists of three enormous swimming areas connected by channels beneath stone bridges. Chaise lounges, towel service, swim-up bar, daily activities and floats at the pool are available.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Swimming

For an additional charge:

  • Scuba
  • Fishing

Land

  • Gym
  • Tennis
  • Volleyball
  • Archery
  • Mini-golf
  • Yoga
  • Aerobics


INTERNET

Occidental Grand Xcaret offers guests an Internet connection for an additional charge.

SPA SERVICES

Spa treatments and beauty salon services are available at the resort for an additional charge.

WEDDING/HONEYMOON

A hotel wedding planner dazzles couples by designing weddings that know no boundaries, with customizations like adding mariachis, photography and unique delectable menus for extravagant receptions. For specific wedding packages and services, please contact the front desk.

CHILD CARE

An indoor/outdoor children's activities center that includes video games, a pool, and a playground, the Kids Club offers daily supervised activities for children ages 4-12. Babysitting after Kids Club hours is available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental Grand Xcaret is located approximately 50 minutes from Cancun International Airport (CUN) and five minutes from Playa del Carmen. Occidental Grand Xcaret is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. The nature park is one of Yucatan's principal visitor attractions.

Check In/Check Out
Check-in: 3pm, Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum stay is required when booking the Deluxe Unlimited Xcaret Xperience room category.
A 7-night minimum stay is required for all travel Dec 21, 2016-Jan 6, 2017 & Jan 22-Apr 22, 2017.
A 3-night minimum stay is required for all travel Jan 7-22, 2017 & Apr 23-Dec 16, 2017.

Awards and Accolades
Conde Nast Traveler announced that Occidental Grand Xcaret ranked 20th in its 27th annual Readers' Choice Awards 2014 for resorts in Mexico and the Caribbean. 7,721 hotels were included in the running from 642 cities around the area.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break/Youth Policy
Individual student bookings are accepted. Minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit per person (cash or credit card) is required upon check-in at the resort. Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Water Purification
Like all major Mayan Riviera hotels, the hotel is equipped with a water-purification system.


Resort Update
RESORT UPDATE, 4/22/16 - Occidental Grand Xcaret will be undergoing a series of renovations beginning May 1, 2016. Occidental will be restyling several areas throughout the resort including the front desk, guest rooms, convention center, sports bar, "Le Buffet" restaurant, and the lobby bar. All work will be done gradually to ensure that these renovations have little impact on the guest experience and that all regular services offered by the hotel are not altered. Expected completion is scheduled for December 2016.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Deluxe Room
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4 days, 3 nights
Travel Dates 10/2 - 10/31
Starting at $499 was $849
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
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5 days, 4 nights
Travel Dates 11/1 - 12/20
Starting at $699 was $1029
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8 days, 7 nights
Travel Dates 1/7 - 3/31
Starting at $1349 was $1679
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8 days, 7 nights
Travel Dates 4/1 - 4/22
Starting at $1459 was $1779
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