What We Love
- 4 on-site infinity pools create an unforgettably luxurious vacation vibe. The swim-up bar is an added bonus for those looking to enhance their pool-time fun.
Things to Know
- The Westin Playa Bonita gives you the serenity found on a golden sandy beach and awesome pools, and the adventure found at nearby excursions, all on the same trip.
LocationBeach – Playa Bonita
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4777 reviews
The location of this hotel is fantastic. We were close enough to the city to be able to go in for dinner or lunch or exploring but far enough away to feel like we were in the middle of nowhere. The pools were great and being directly on the beach, even though it isn’t the prettiest beach (when you are used to the Caribbean), was very nice. The grounds are just beautiful. The food was ok and our suite was not as clean as I would have liked and a bit aged but overall I would stay here again. It seemed like the majority of the staff does not speak much English and I don’t fault them for this at all- but knowing a little Spanish goes a long way.
Worst experience at Marriott family hotels
This was one of the worst experiences at a hotel in recent memory. It killed a weekend meant to celebrate a friends wedding and relax. 1. Most the staff did not speak English: We had to communicate with the valet through her phone on a translation app. When we requested a cab it was clear she was texting them and quoted ridiculously high prices we ended up having to negotiate each time. 2. None of the house keeping staff spoke English and as a result my room was only cleaned once in 4 days. 3. Hostess at restaurant, no English. Used a phrase written down that said " the buffet is $32.00 and does not include drinks" we were seated at 10:15pm. After starting our first plate of food the waitress walked over and informed us they were breaking down the buffet. We were not told this or we would of not eaten there. 4. Requested seaside view and ended up with a "jungle" view. The second day my room smelled so bad of mildew I had to ask to be moved. 5. Our first day at the pool we were told by a camera crew shooting a corona commercial that we were not allowed in certain areas of the pool/poolside area. 6. I had a friend come in on an early flight who arrived at 5am. We planned to have breakfast and head over to the other resort to help set up for the wedding. The security gate refused her access, I was told an extra guest fee was $150.00 and unless I agreed they would not let her in the gate. I argued she was coming for breakfast in preparation for a wedding and not staying at the hotel. They refused and literally held her hostage until I signed a form and agreed to pay $150. She had to walk up a long road/hill to the hotel. It was incredibly embarrassing. Several other friends at the hotel had guests from other hotels come through at different hours of the night/early morning with NO issue. I informed the manager upon checking out and ended up having to argue with her for 20 mins to have the $150 refunded. This left a bad taste for the entire Marriott brands as they’ve yet to follow up with any resolution or simple apology. Stay away, better options closer to the hot spots. Highly recommend the hotel next door or hard rock downtown.
Shortened stay because of Covid-19
We were scheuled to be there a week but our stay was shortened by 4 days. During our three days we had a very enjoyable stay. The room was excellent, the breakfast and evening buffets were very enjoyable and filling. The settings were small enough that we got to know several of the families as we shared our meals. Because there were many outdoor pools crowding was never an issue.
Very nice resort
Nice beautiful resort on beach with great views. Nice vacation spot for family, beautiful views, pools, close enough to Panama City for tours & sightseeing. Excellent service from friendly staff (Ismael). Will return.
We stayed here for two nights as part of a Caravan tour. It was all inclusive. The buffet meals were very good. The staff all were friendly and helpful. The multiple pools were so nice for swimming. The beach was lovely but quite windy. The room was very clean and comfortable.