W Costa Rica Reserva Conchal

Customer Ratings & Reviews

TripAdvisor Traveler Rating

744 reviews

• 

  Perfect week in paradise

  We had a fantastic time at this property. The grounds were gorgeous, the room was perfect, and everyone we met made us feel welcome and at home. Dania and Erich at the front desk were superb. Gregory and Heylor were at our service with rides to the beach. Pablo and Aaron showed us such great care at Azul. We look forward to returning to this property.

  Nov 25, 2025
• 

  Best anniversary celebration!

  Great location, my husband and I had a wonderful time celebrating our anniversary. We felt like we were in the jungle when we stepped into our balcony. Latitud 10 Norte was delicious and the service was great! All the employees were friendly and went the extra mile to make us feel welcome. Lizbeth, Guillermo, Jairo and Karina, thank you for everything!

  Nov 23, 2025
• 

  Enjoyable Stay and Activities

  Overall, a very enjoyable stay. The beach, while not private, feels secluded and wasn't crowded. It’s just a short walk from the hotel, with drink /food service and chairs provided. I took my coffee there in the mornings and rarely saw someone else. The waves aren’t ideal for boogie boarding (which my kids wanted and we ended up traveling to Tamarindo for a day trip to do boogie boarding), but the water is perfect for swimming. Further down, the beach is almost entirely made of small shells! Book restaurant reservations early. Even in the off-season, it can get busy. Don’t miss Latitude 10 N Restaurant—the service was outstanding, and the food was exceptional. My 14-year-old son said it is his favorite meal ever (steak!), and they even crafted him a one-of-a-kind mocktail based on his likes! The breakfast buffet was also amazing -- we only tried it one day due to the price, but it was incredible. (Tip: restaurant service—especially in the morning—can be slow if you don’t do the buffet, so plan accordingly if you have an excursion.) Some reviews mentioned small rooms, but didn’t find the rooms small at all. While more hooks and luggage storage would be helpful, the space was comfortable. The bathroom was spacious with a separate toilet, and the shower—huge with dual shower heads—was a standout, though families may want to note that it’s open to the rest of the bathroom which wasn't ideal for sharing a bathroom with your family. Overall, we had a very pleasant stay. It does feel a bit like a standard all-inclusive, but the hospitality, beach and excellent dining at Latitude 10 made it memorable. And there are many activities to do while you are there (my husband did the rum tasting and I did paddle board yoga)!

  Nov 22, 2025
• 

  Gorgeous Views

  This hotel was gorgeous, super clean, amazing views from the room. I especially enjoyed the breakfast buffet! An amazing selection with tons of fresh fruit which was my favorite part. I also enjoyed the eggs made to order. Every day I was there for a week I ate in the restaurants. They’re okay. The pool is great. The room service was great. It’s not super simple to leave the hotel property as it is massive and it isn’t amazingly easy to get to the beach either, I want to say it took us about 18 minutes to walk there. This hotel would be amazing if you plan on spending a lot of time in your room or at the pool.

  Nov 20, 2025
• 

  This is not a 5 star property

  The hotel is not a 5 star w hotel in any way. Traveling solo I was given a first floor room , not safe and not what I booked. They changed the room names before i checked in and the rudest check in girl on the planet was not willing to help me, the GM came to talk to me the following day. The rooms are ok, the selective check in- all the white people were checked in first regardless of time we arrived, the tasteless food and coffee was by far the biggest regret. This hotel doesn’t know what culture it offers, it’s a non cohesive mess. The pools are not big and there is no ambience. This is like vacationing in a retirement home. The fitness classes of 4 older people shut down half of the pool at 10am on a sat and that meant you heard an instructor as you were laying out bc they refuse to put music on! The bartenders inside have such a dry attitude. I literally ate all American like food here bc they are clearly catering to a certain palette. I was so disappointed and happy when I moved on to the next country. Costa Rica breaks my heart and this place has stolen its culture and replaced it with oatmeal and boring foreigners. Please be more like Mexico or DR or Nicaragua or Brazil stay true to self !

  Nov 18, 2025