Hotel Promotions
Special Reduced Rates!
Discount is already reflected in the vacation package.
Applicable Dates:
Booking Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to cancel penalty upon booking. No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 onwards
Travel Dates: 04 Jan 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
USD 200 Resort Credit per room, per stay.
USD 200 Resort Credit per room, per stay with a MLOS of 4 Nights. The resort credit can be applied to food and beverage services consumed at hotel outlets, or toward regular-price 80-minute or more spa treatments. Credit cannot be used to pay gratuities or taxes, towards spa products, salon services, coupons or promotions. The credit will be applied to the final statement upon checkout. Any unused portion of the credit is nontransferable, nonrefundable and may not be redeemed for cash.
Applicable Dates:
Booking Dates: 10 Jun 2025 to 30 Sep 2025;27 Jun 2025 to 30 Sep 2025
Travel Dates: 11 Jun 2025 to 15 Dec 2025;16 Dec 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast for Two!
Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. More specific breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy. Room and Breakfast for 4.
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 04 Feb 2022 to 31 Dec 2050
Travel Dates: 04 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Room and Breakfast for 3! Pricing is based on Triple Occupancy.
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 USD Hotel Credit!
Guests will receive, at a minimum, a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in. There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 4 Adults! Pricing is based on quad occupancy.
Daily breakfast and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast, lunch and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 4 Adults! Pricing is based on Quad Occupancy.
Daily breakfast, lunch and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2!
Savings are reflected in the vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 3 Save 20% + Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy!
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 08 Jul 2019 to 31 Dec 2050
Travel Dates: 08 Jul 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy!

If booked with 3 persons, pricing is based on triple occupancy.  Extra person charges for up to 3 persons in room included in cost of vacation package.

Applicable Dates:
Booking Dates: 08 Jul 2019 to 31 Dec 2050
Travel Dates: 08 Jul 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy! Room and Breakfast for 3!

If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges and breakfast for up to 3 persons in room included in cost of vacation package.

Applicable Dates:
Booking Dates: 08 Jul 2019 to 31 Dec 2050
Travel Dates: 08 Jul 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and save 25%

Free night included in the cost of your vacation package price.

Applicable Dates:
Booking Dates: 11 Jul 2019 to 31 Dec 2050
Travel Dates: 11 Jul 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 Hotel credit and breakfast for 2!
Guests will receive a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 USD Hotel Credit!
Guests will receive, at a minimum, a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 Hotel Credit and Breakfast for 2!
Guests will receive a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 USD Hotel Credit!
Guests will receive, at a minimum, a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 Hotel Credit and Breakfast for 2!
Guests will receive a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts and dinners daily per room. Single occupancy will receive 1 complimentary breakfast and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast, Lunch and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade and breakfast for 2 Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Inclusive of all meals and drinks for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Some beverages included. Gratuities are not included.  Additional dining and drinks details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%!
Discount is already reflected in the package rate.
Applicable Dates:
Booking Dates: 07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20% + Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20%!
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 7 Save 30%!
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 07 Jul 2023 to 31 Dec 2050
Travel Dates: 07 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Upgraded room category Included!

Guest has been booked in an already upgraded room category.  Rate is appropriate to already booking in upgraded room.

Applicable Dates:
Booking Dates: 27 Nov 2018 to 31 Dec 2050
Travel Dates: 27 Nov 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Cocina de Mercado
    Cocina de Mercado?s open-market concept includes a large show kitchen, a pizza counter and a griddle station. Savor local and international cuisines in Reserva Conchal, Guanacaste, from light, wholesome fare to familiar, home-style comfort food.
  • Latitud 10? Norte
    Fine dining in Guanacaste, Costa Rica. Delight yourself in a restaurant?with innovative cuisine by our executive chef and the latest Costa Rican mixology trends.
  • Living Room
    Drink in hand, bask in the lively atmosphere of the Living Room restaurant and bar in Guanacaste Costa Rica while you mingle with the locals. Find your own slice of paradise here in Reserva Conchal.
  • WET? Deck
    The ultimate poolside scene, WET Deck turns up the heat. Stretch out on a sunbed, pull up a barstool, or seek out shade under a cabana. Bar is open from 10 AM to sunset, food starts from 11:30am with a menu of revitalizing, energizing bites and beverages.
  • Zona Azul Beach Club
    Come party and play in our private unique beach club in Guanacaste Costa Rica. Sit back and enjoy an early or late lunch, experience the padoga-style VIP cabanas as the DJ mixes during our popular pool parties.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Babysitting
  • Boarding pass print-out available
  • Buffet breakfast†
  • Car rental desk,Offsite†
  • Carryout breakfast†
  • Child programs†
  • Cocktail lounge with light fare†
  • 24-hour front desk
  • 24-hour room service
  • Grab bars in bathroom
    Raised toilet seat with grab bars
    Roll-in shower available
    Service animals allowed on property for people with disabilities
    Service dogs allowed
    Toilet seat in guest rooms for disabled person
  • Babysitting
  • Boarding pass print-out available
  • Buffet breakfast†
  • Car rental desk, Offsite†
  • Carryout breakfast†
  • Child programs†
  • Cocktail lounge with light fare†
  • Complimentary in-room coffee or tea
  • Concierge desk
  • Continental breakfast†
  • Currency exchange†
  • Dry cleaning†
  • Efolio available to company
  • Elevators
  • Exercise gym
  • Food and beverage outlets†
  • Free parking
  • Front desk
  • Full american breakfast†
  • Full service housekeeping
  • Golf†
  • Hair dryer
  • Hairdresser/barber†
  • Health club
  • High speed wireless
  • Hot breakfast†
  • Housekeeping - daily
  • Ice machine
  • Ironing board
  • Jogging track
  • Laundry/Valet service†
  • Limousine service
  • Lounges/bars†
  • Meeting rooms†
  • Motorcycle parking
  • Non-smoking rooms available
  • Onsite laundry†
  • On-Site parking
  • Outdoor pool
  • Parking
  • Pets allowed†
  • Pool
  • Restaurant†
  • Room service†
  • Room service - full menu†
  • Sauna
  • Spa†
  • Valet cleaning†
  • Valet parking
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Fax Machine
  • Meeting Facilities
  • Printer

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
  • Golf †
  • Gym †
  • Health club
  • Jogging trail †
  • Kayaking †
  • Nature preserve trail †
  • Outdoor pool †
  • Pool †
  • Sauna †
  • Snorkeling †
  • Spa †
Off-Site Recreation
  • Beach †
  • Children's program, offsite †
  • Hiking trail †
  • Mountain biking trail †
  • Putt putt golf †
  • Sailing †
  • Scuba diving †
  • Surfing †
Off-Site Attraction
  • The Congo Trail
  • Alex On The Beach Tours
  • Diamante Eco Adventure Park
  • Monkey Jungle Zip Line Canopy Tour
  • Manta Ray meeting point
  • Black Stallion Eco Ranch
  • Flamingo, Costa Rica
  • Alan on the beach
  • Panache Sailing Main Office
  • Why Not Oceanic Sailing Experience
  • Conchal Expeditions CR
  • Zip Lines and Wildlife Sanctuary
  • Rio Perdido Adventure Retreat
  • Arenal Volcano
  • Palo Verde Wetlands
  • Rincon de la Vieja National Park Hike
  • Surf Lessons
  • Playa Conchal
  • Sailboat Sunset Tour
  • Scuba Diving
  • Tamarindo
  • Liberia
  • Del Toro Bikinis
  • PALO VERDE NATIONAL PARK & HACIENDA EL VIEJO
  • Mega Combo (Canopy Tour, Hot Springs & Water S
  • Guana
  • Pico Bistro

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 731 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Luxury hotel but luxury prices for every single damn thing. The price gouging wore on me.

    I really wanted to love this hotel and give it a better review but this place is a hotel with luxury prices but not luxury services. Every single thing is a significant overcharge and yes I know that is to be expected when staying at a higher-end hotel but it just became grating. Luxury prices for every single damn thing. This hotel gave me a headache with how much they nickel and dimed us. For example, the hotel is very isolated so you really need to make an effort if you want to eat or drink offsite and they really gouge you on food and drink prices. As another example, it's not convenient to get around the area without using a hotel transportation service (Uber is technically not legal in Costa Rica so it became a buyer beware scenario if you wanted to rely on Uber) and the hotel transportation service charged nearly twice what Uber would charge for any trip. As a bit of a last straw for me, the hotel wanted to charge us $195 for a shuttle to the airport after we checked out. When I pointed out that the estimated cost of an Uber for the same trip was ~$90 (we took an Uber and it cost ~$92) I was told "Then take an Uber." Which given how much we were already paying out the nose for the room and board was really a nice slap in the face. We even tried to haggle to $140 so we'd be splitting the difference and they could not have cared less. I didn't want to fight over $100, but we were already paying a lot to stay here and them wanting to overcharge us for transport to get to the airport when we were leaving felt like a chef's kiss to the constant price gouging. Unrelated to cost, there is a hotel golf cart service that is supposed to be convenient but we had to wait at least 10 minutes almost every time for one to arrive and it just wasn't worth the wait or convenient at all. Then we'd get to the front lobby and see several carts idling so not sure why this system didn't work better. Also the hotel WiFi was hilariously unreliable, but I didn't judge that too harshly given the hotel is in a nature reserve. On some positive notes, the vast majority of the hotel staff were incredibly friendly. No complaints there. Special shoutout to the staff (waitress/waiter, bartender, and chef) at Latitud 10 Norte (and will be giving that restaurant a 5-star review separately as well). The pools and beach we had access to were also pretty solid (note it's a public beach). And the nature reserve that the hotel is located in is beautiful and it was amazing seeing the animals freely roaming around there. But the negatives overwhelmed the positives for me. I will never stay here again. I love W Hotels and hope my next experience at a W is better or I'll reconsider staying at W Hotels in the future.

    Aug 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely perfect anniversary vacation

    The hotel is so beautiful and relaxing. But the best thing about the resort is the staff. Every interaction was outstanding. From Dannia at the front desk Berenice at the Azul pool and Adonis at the bell stand. Genuine people with warm smiles and a truly personalized experience is waiting for you at this hotel.

    Aug 17, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst experience. Unsafe and unprofessional

    Staff at this hotel do not care about guests’ safety. They will walk in to your room during the day without knocking (while you’re changing!!) and then management will gaslight you into thinking it’s your fault. No apology, no compensation. Absolutely abhorrent treatment. Do not stay here unless you’re okay with having your privacy violated and then be blamed for the incident. Ruined our trip and we will never ever be back.

    Aug 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great stay at the W

    The W is a beautiful hotel with plenty of amenities for families and couples. The beach is clean and is a short walk off the back of the hotel. The staff are dedicated to service and are intentional about getting to know you. The morning buffet is amazing with all the fresh fruit, juices, omelet bar, etc. Food is pricey but most resorts are. It would nice to have another dining option to choose from as Latitud 10 is insanely expensive. Staff will arrange taxi to venture off property to other dining options which is nice. Overall, a great stay. The following staff made our stay extra special: Johnathan (front staff) Both Daniellas (Dining) Brandon-dining Yeilin (housekeeping)

    Aug 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    If you’re looking for a place to stay in Costa Rica: the Westin at Reserva Conchal. Absolutely amazing!!

    What an amazing trip! Thank you Westin! From the amazing room, delicious and huge variety of food, remarkable service at every corner! From concierge to waiters to cleaning service. There are shops on site and the people helping are always smiling and have a variety of souvenirs!! The pool is flat out amazing and the kids and my husband and I never got tired of being at the pool. There are activities continually, the kids area is right by the pool and beach is right outside pool. So perfect!!! As you walk out to the beach there is a guy, Eric G, blue shirt, who organizes off site tours. We went into La Fortuna and did tours as well, and by far, Eric’s tours were the best for the whole family. It was our first day, he showed us pictures, it looked great, we tried and it was amazing! We did the waterfall tour. You walk through the river holding onto ropes and went through caves and canyons and saw the waterfall jumped into the blue, blue river all while enjoying the company of some amazing tour guides that are there for you in a split second!! It was by far our favorite excursion. Not too even mention our first day Eric G, takes us to the best place to get sunset pictures and by far throughout our whole week those are our best pictures! Thank you Eric!! You really made our trip over the top!! But the whole time you stay at the Westin you can be sure you will have an amazing time. On resort you can walk around and see tons of howler monkeys, numerous iguanas and the cutest squirrels. The resort is well kept up with people continuously cleaning and luscious gardens every step you take. The dancers and fire show they had at night was absolutely amazing and we had a wonderful time at the show! This hotel has everything you could possibly need with the friendly service, knowledgeable staff and gorgeous place to relax. Thank you for an unforgettable vacation!!!

    Aug 09, 2025
Hotel Advisories
  • AdvisoryOur guests at the W Costa Rica Resort will NO LONGER have access to the restaurants for the all-inclusive at the Westin Costa Rica.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: $35 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: $29 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13
  • Pet Policy : Pets Allowed: USD 100.00 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 22.0 kilograms

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