What We Love

  • This magnificent resort offers a culturally inspired ambiance, a high-energy atmosphere and international accents on both food and service. 
  • The 604-room beachfront resort delivers an unforgettable, all-inclusive vacation experience.

Things to Know

  • The Resort offers a wide variety of sports including trapeze and paddle boarding lessons.
  • Featuring an extensive array of day and nighttime diversions, it's the perfect choice for couples, singles, dive enthusiasts or anyone seeking the vacation of a lifetime.
When playtime calls you south of the border, make your way to this resort in Playa del Carmen, where you'll party all night and play all day for an amazing, all-inclusive price.

The resort sits on a beautiful, Mexican, alabaster-sand beach, where the blue stretches so far it's hard to tell where the water ends and the sky begins. The oceanfront pool, with a bubbling Jacuzzi is magnetizing as well. Your kids will love having their own children's pool nearby. The resort doesn't make you play alone, offering organized beach games or water polo. Sailing and windsurfing lessons will challenge the landlubber in you. If your interest involves deeper water, check out the PADI-certified diving center where, for an additional fee, dive pros can take you to the Maya Reef, the second longest barrier reef in the world. Here a colorful world of creatures is just waiting for you and your underwater camera.

Are you one of those stressed-out souls needing a little more than warm sun and cool water to untie your knots? Then the Renova Spa with its sauna and steam bath is just the thing. If you really want to make your vacation memorable, go to the spa's beach cottage, where you can get a Mayan tattoo or Caribbean braids. And what's more romantic than a Couples Moonlight Massage?

After you've built up an appetite with all these activities, you can choose from six restaurants to satisfy your hunger. Portofino offers Mediterranean dinners, while Hacienda Don Diego is the place to get authentic Mexican fare. The all-inclusive rate also includes dining privileges at two restaurants at the hotel's sister property.

The fun doesn't end after dinner. Nightly entertainment, themed parties and an onsite discotheque means you'll be rocking long into the evening. The resort has a covered theater that seats 600 people, so evening entertainment isn't crowded. This vacation is definitely one for your inner child.

This hotel is All-Inclusive. Features include:
  • Full breakfast, lunch, dinner and 24-hour snacks
  • Unlimited alcoholic and non-alcoholic drinks - 24 hour bar service
  • Welcome cocktail
  • Live nightly entertainment
  • All taxes and gratuities

Location

Beach
Cancun International Airport : 36 miles

Property Information

Year Built: 2002
Floors: 3
Total rooms: 604

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Resort Details

Dining

You don’t have to go far for delicious food and drinks, these options have you covered.
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Amenities

Treat yourself to everything that this resort has to offer and more.
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Activities

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 11438 reviews
  • 5.0 star tripadvisor rating
    Enjoyed our stay!

    Just back from Viva Maya and enjoyed our stay. Family of 6 adults (ages 21-60) with 3 rooms. Resort smaller than most of the others which is why we chose this one but still a lot of walking as we were put in the furthest building from everything. Resort as a whole needs an update and refresh and think this is being done as it looked like some rooms being worked on. However by no means is there anything wrong; place was great and super clean. Check in quick and easy; rooms were very clean with comfortable beds and the quietest and coolest AC at any resort I have stayed. Shower worked perfect with good pressure and temp in all rooms. Buffet is typical style with many choices. The à la cart restaurants were tasty and we enjoyed each one. Book your reservations as soon as you can as spaces are limited. None of our group had any stomach issues and we ate anything we fancied. Beer was always nice and cold, I did not have any of the sugary drinks but the gin and tonic, tequila sodas and margaritas on the rocks were quite nice. Pools very warm but guess that happens with the hot weather LOL; ocean had big waves and was red flagged our entire stay but not a strong undertow. Water warm. Beach had a lot of chairs available and plenty of shade when needed. Seaweed was cleaned up every morning so no smell. Rarely any poolside chairs available as they are not very many, but don’t hesitate to go up to the adult pool as we (all 6) were able to get a chaise or cabana daily, there is a bar too. Best thing; no continuous blaring crap music. It was low key until activities and events started and once done returned to chill music. Perfect balance between party mode and relaxing. Also, most shows and entertainment were really good! 1/2 hour before each show, the guests’ kids did a mini show-super cute. Shout out to Rasmuss in the lobby and Noe in the buffet. Thank you! Overall I recommend Viva Maya. The entire family enjoyed our stay. It has a laid back, welcoming vibe for everyone.

    May 16, 2024
  • 5.0 star tripadvisor rating
    Chicago

    Lovely experience at Viva Maya with Wyndham. Portofino was beyond imagination. My wife and I are expecting twins and, God willing, if we are to have two boys we will name them after Gabriel and Enrique. They have made us feel like part of their family and they are a part of ours. No praise is too high for these two as a team.

    May 15, 2024
  • 3.0 star tripadvisor rating
    Family Vacation

    The hotel was a bit run down and very basic. They are under going renovations, so there is potential for improvement. The rooms were clean but basic. The AC in the room was terrible and never went below 23.5 degrees. Mexico was in a heat wave at the time with temps in the 40s, so it was a small break, but not pleasant to sleep in. The beds were very uncomfortable but that's personal opinion. The beach is stunning and always a chair available whether you wanted full sun or shade. The pool area was extremely limited on chairs and I found the entertainment around the pool very repetitive. Same dances, same music, same activities. Onto the food. The food was not great at all. We frequented the buffet, snack bar and ate at all the al a carte restaurants offered. The buffet was HOT, only some fans blowing down and the food was very bland. The snack bar was convenient, however; lacked options. EVERY day was the exact same. The cafe in the main lobby had some delicious sandwiches, but again never changed. The Mexican restaurant was the best food all week. Overall we had a great vacation and made the best of it.

    May 14, 2024
  • 5.0 star tripadvisor rating
    Try the restaurants

    We love Wyndham Maya and this is our second visit. The staff are so friendly the services are too nitch and it's right on the beach. We spent so much time in the pool or by the sea. We also had a lovely dinner at the Portofino restaurant and was served by Gabriel. It was absolutely lovely. Well recommended

    May 13, 2024
  • 5.0 star tripadvisor rating
    Perfect

    They are great and friendly people 👏. Special Tnx for kindness of Paula and Carolina from Service staff. They are so helpful and nice. We enjoyed our stay here... of course buffet can be better, deserts as well. 👏 🎉 🥳 🏖 breakfast could be better. And exotic fruits missing.. a la càrt in Portofino was great!

    May 13, 2024