What We Love

  • This magnificent resort offers a culturally inspired ambiance, a high-energy atmosphere and international accents on both food and service. 
  • The 604-room beachfront resort delivers an unforgettable, all-inclusive vacation experience.

Things to Know

  • The Resort offers a wide variety of sports including trapeze and paddle boarding lessons.
  • Featuring an extensive array of day and nighttime diversions, it's the perfect choice for couples, singles, dive enthusiasts or anyone seeking the vacation of a lifetime.
Hotel Promotions
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package
Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x 4” picture
• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.
Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All-Inclusive program includes the following amenities:

•Breakfast / lunch / dinner 

•Food & Beverages 24 hours 

•Unlimited cocktails, drinks, and house wines 

•Welcome cocktail. 

•A la carte restaurants 

•Snack bar in the pool area  

•Non-motorized water sports 

•Daily activities 

•Live nightly entertainment 

•Theme parties 

•Disco / Sports Bar 

•Dance classes  

•Weekly handcrafts market 

•Gymnasium 

•Climbing wall, Archery, Trapeze 

•Viva Kid's Club with swimming pool (for children from 4-12 years old, open from 8 AM until 6 PM)  

•Mini disco 

•Wi-Fi available in the room, lobby, gym, pool, and restaurants 

•Tips and taxes

Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.


Applicable Dates:
Booking Dates: 22 Jun 2021 to 23 Dec 2027
Travel Dates: 17 Dec 2021 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Arrecife Snack Bar
    Take a break from fun in the sun for a tasty treat at Arrecife poolside snack bar. Enjoy burgers, fries, hot dogs, pizzas, sandwiches, fruit salads, and ice-cold beverages.
  • Café Maya.
    Coffee Shop
  • Hacienda Don Diego
    Hacienda Don Diego specializes in the traditional, flavorful dishes of the Yucatan Peninsula. Reservations are required and can be made at the guest service desk.
  • La Terraza
    A relaxed, buffet style restaurant, La Terraza offers an international-inspired menu for breakfast, lunch, and dinner featuring tasty fare from around the world. Reservations are not required.
  • Miramare
    Savor a special Italian meal at Miramare. We offer delicious oven-baked pizzas, and a great selection of pastas, salads, and sides. Reservations are required and can be made at the guest service desk.
  • Portofino
    Discover the rich flavors of the Mediterranean at Portofino. Our mouthwatering dinner menu features an array of chef specialties. Reservations are required and can be made at the guest service desk.
  • Viva Café
    Viva Café is a fusion restaurant with a contemporary international menu. Delicious, artfully presented dishes make for memorable meals. Reservations are required and can be made at the guest service desk.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Beauty shop/salon†
  • Boutiques/stores†
  • Car rental desk†
  • Currency exchange
  • Exercise gym
  • Jacuzzi
  • Laundry/Valet service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Beauty shop/salon†
  • Boutiques/stores†
  • Car rental desk†
  • Currency exchange
  • Exercise gym
  • Jacuzzi
  • Laundry/Valet service†
  • Lobby
  • Medical Facilities Service†
  • Meeting rooms†
  • Multilingual staff
  • Outdoor pool
  • Parking
  • Photocopy center†
  • Restaurant
  • Sauna
  • Tour/sightseeing desk†
  • Valet parking†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Audiovisual Equipment†
  • Business Center†
  • Copier†
  • Fax Machine†
  • Meeting Facilities†
  • Printer†
  • Wireless Internet Connection†
On-Site Wedding Services
  • Imagine starting your life together in the midst of spectacular Caribbean waters, tropical jungles, and the alluring mystery of Mexico’s ancient culture. Ideally located on the Yucatan Peninsula, our gorgeous resort transforms any wedding event into a memorable occasion with exceptional food, exhilarating recreation, and the sheer beauty of our authentic village-like setting.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Archery
  • Children's program
    Viva Kid's Club with swimming pool.
  • Fishing †
  • General
    Dance Classes
    Rock Climbing Wall
    Handcrafted Ceramic Workshop
    Trapeze
    Bicycles
    TRX
    Stretching
    Interactive Workshop painting handcrafted
    International Animation Team
    Live Evening entertainment
    Themed parties
  • Gym

    Gym with Trainer
    Aerobics
    Water Aerobics
    Stretching

  • Kayaking
  • Nightclubs †
  • Outdoor pool
    Outdoor pools
  • Pool
    Introductory diving lessions in the pool.
  • Sailing
  • Scuba diving †
    Scuba Diving Center with introductory diving lessons in the pool. PADI certifications and excursions.
  • Snorkeling †
  • Spa †
    Stunning Caribbean architecture, natural stone tiling, and a traditional cottage roof inspired by the Yucatan Peninsula provide a serene backdrop for pampering spa services designed to rejuvenate and revitalize body, mind, and spirit.
  • Table tennis
  • Tennis court
    There are two tennis courts with lights.
  • Theatre
  • Volleyball
    Beach Volleyball
  • Water activities
    Water Aerobics
    Paddleboard
    Boogie boards
  • Windsurfing

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 12156 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Viva Maya love

    This is our 3rd trip to Mexico but first time at Viva Maya. Everything was great but I would like to point out THE STUFF, people who work at viva maya are amazing, they made us feel like family from the day one, everyone really worries about you, everyone cares!!! The one person who really stood out is lobby bartender Geisler or Gaislerito! He remembered everyone in our family from the day one, he was always there. You need help? Ask Geislerito he will make sure you got what you need. Thanks Geisler, thank you Viva Maya, see you again next year.

    Dec 04, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Average resort, good for the money, has both good and bad.

    Stayed in this area for several years in the row in different hotels. Great location, secluded private area with hotels and houses, can walk around, very close walk to playa del Carmen. Now about the hotel: Pros: -Very good beach, no rocks, enough beds for everyone, plenty of shade under palms -Lunch and dinner buffet is decent for the most part, restaurants are also not bad -Excellent kids club -Good entertainment, both at the day time and at night. With kids involvment. -Tennis, archery, pool tables, ping pong, trapeze, bingo, bicycles. -Staff is good Cons: -Hotel is very overcrowded. No infrastructure in place to handle these many people Lines everywhere: bars, cafe, buffet. -Constant long lines to all the bars: evening in the lobby bar, day time at the pool/beach bar. -Hard to find a free table at the breakfast. Breakfast has poor choice of food compare to other resorts. Coffee at the buffet is disgusting, need to get it either at the bar or cafe (stay in line). -Poor choice of alcohol unless you are a “club member” -No liquors at the buffet (just beer and wine) which is unusual, if you want a few shots during the dinner, have to stay in line at the bar and bring with you to the buffet. -Party at the lobby every other night till midnight, very loud, don't get the room close to the lobby if you have kids. -Rooms are outdated, but clean. Our stink really bad for the first couple of days. Sink and shower smell like sewer.

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Yoga with Nrg2go

    Morning yoga with Deb from NRG2GO is gentle, fun and a lovely way to start the day ! The beach is so beautiful a place to practice! In some shade! Be prepared to get Sandy!

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Splendid family vacation in Mexico!

    Great experience and exceptional service. Amenities are very good. Great variety and quality of restaurants and food. Pools, rooms and common areas are clean and comfortable. Exceptional beach and beach cabanas. Special shout out to Petro, Geisler, Arturo, Antonio, Armando, Eduardo, Margarito, Jail, Jose Luis, Freida, Annabelle, Javier, Octavio and Noe for exceptional service, professionalism and kindness. Will definitely come back!!

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Viva …. Viva

    The very best service overall, the buffet is packed with fresh foods and desserts The attention we received from the bartenders at the lobby and the pool bar was excellent to many to name. Octavio greetings early morning was very much appreciated. The rooms clean and and ample If you visit you will be delighted .

    Dec 02, 2025
Hotel Advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel. 

{{title}}