What We Love
- The resort is and spa is right at Land's End with a beautiful beach, absolutely gorgeous suites and an amazing spa.
Things to Know
- This resort has something for everyone including ATV rentals, fishing, championship golf courses, hiking and great mountain biking. And there's nothing better than a trip to The Desert Spa.
Resort Details
- La Casona
Cuisine: Steak House
- La ParrillaCuisine: Snacks, Bar and American Favorites
- Palmita Market and Deli
- 24-hour room service
- Babysitting†
- Grocery store
- High speed internet access
- Housekeeping - daily
- Secured parking†
- Wireless internet connection in public areas†
† Fees may apply
- Children's program †
- Dancing †
- Putt putt golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Outstanding customer service
You will appreciate the level of customer service offered at this resort. EVERYBODY, and I mean everybody (the gate, doormen, reception, housekeeping, maintenance, and food service) was friendly and welcoming. You will pay 15% for this, and it is well worth it, in my opinion. Jonathan and Lupita in reception were outstanding when checking in and out/dealing with the money. Housekeeping is crazy detailed, with no need to call for extra towels/stuff, it just gets handled. The resort is on the "small" side, with two pools and a swim up bar. Of the three resorts, this is the quietest pool (no loud music, no activities, etc.). The pool is not set up for little kid activities either (no play structures or slides)....that's next door. There are two restaurants on site, one is on the higher end for breakfast and dinner, and the other is a lunch grill/sushi/sandwich type restaurant. The sister resorts on either side have dining as well. We are not all inclusive style, so I can't comment on whether it's worth it for the type of food offered. If you like going downtown every night, I'd say this is a pretty long walk....not impossible, but unpleasant if hot or late night. If you prefer smaller style resorts with high customer service, you might like this. If you're an all inclusive style and need action every day.....this isn't the place.
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July 4th week
The hotel location is amazing. Staff does an amazing job and they clean this place non stop. My only complaint would be the 6-12 year olds that were running around splashing and screaming at the pool. We have two older kids and understand that they want to have fun but perhaps they make one of the pools “kid friendly” and the other pool adult only, The staff did reprimand some of them since the parents were not paying attention. All in all, wonderful trip!
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Family stay
Writing this review on our last day here. The property is so well maintained and the service was outstanding. Diego was the best! He served us poolside and at the restaurant. Always with a smile and genuine care. He was very attentive and made sure to always check in on us. Thank you Diego!
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Best server!
Alejandro was the best server at La Estancia! He took the best care of us! He is very warm and welcoming! He made our pool time unforgettable with many laughs shared!
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Amazing Server
Alejandro was the kindest and most warm server at the Resort. He made sure we had everything we needed between food the drinks around the pool. Everyday he made us laugh and worked so hard.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental fee: $40 MXN ( $2.03 approx.) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.