What We Love
- The condo-style suites are a total knockout! Luxurious perks and comfy design wow guests, and the fully equipped kitchens and in-suite laundry facilities can't be beat.
Things to Know
- The resort offers a free session at Tatewari Spa, a free round of golf and then there's gorgeous Banderas Bay.
Resort Details
- La Casona
Take your pick of indoor or outdoor dining at La Casona, the eclectic Mexican steakhouse which boasts a variety of exquisite flavors and an extensive selection of prime cuts. As one of the best fine dining restaurants in Nuevo Vallarta, La Casona is known for its wide variety of breakfast favorites in the morning and its scrumptious dinner platters in the evening.
As if the mouthwatering cuisine wasn’t enough, La Casona also lays claim to some of the best seats in the house, which feature the breathtaking scenery of Banderas Bay that stretches beyond our beautiful fountains and resort grounds. - La ParrillaLa Parrilla Restaurant offers casual poolside dining with a relaxed atmosphere. Our casual elegant poolside terrace features a daily choice of burgers, sandwiches, wraps, Mexican ceviche's and seafood specialties. The exquisite flavor combinations, which include traditional and contemporary options, will satisfy your cravings with each delicious bite.
Those choosing the La Parrilla for lunch will truly have a feast for the senses any day of the week. While dining poolside, guests can enjoy the gentle ocean breeze, the beautiful gardens, and the sound of birds chirping as they dine in the truly serene ambiance of this Nuevo Vallarta restaurant.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Babysitting†
- Bilingual staff
- Boutiques/stores†
- Car rental desk†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- 24-hour front desk
- 24-hour room service
- Babysitting†
- Bilingual staff
- Boutiques/stores†
- Car rental desk†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Housekeeping - daily
- Laundry/Valet service†
- Lobby†
- Medical Facilities Service†
- Parking†
- Travel agency†
- Valet same day dry cleaning†
- Wireless internet connection in public areas
- Business Center†
- Meeting Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
Lounge chairs
Umbrellas
Hammocks - Children's programActivities include:
Spanish classes
Cooking
Gardening,
Face painting
Arts and crafts
Treasure hunts
Sand castle competitions
Games
Coloring - General †Activities include:
Dance lessons
Cooking classes
Ktchen tour
Games (bingo, bean bag toss, balloon wars, guessing games, black jack)
Theme nights (movie night, trivia night, DJ night, Havana Nights) - GymStretching
Zumba
Yoga - Hot tubThis resort has an outdoor hot tub.
- Non-Motorized Water SportsKayaks
Paddle boards
Water polo
Aqua fitness - PoolOutdoor swimming pool
Lounge chairs
Umbrellas - Snorkeling †
- Spa †This unique spa has 14 treatment suites, one VIP suite, a beauty salon and a sensational hydrotherapy circuit composed of different water experiences, pressure shower, Jacuzzi, immersion fountain and a waterfall.
- Tennis court †
- Volleyball
- Windsurfing †
- Hospitality Suitefor early arrivals and late departures
- Puerto Vallarta
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3878 reviews
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Jul 12, 2025Great place, great staff!
Paola was super helpful to accommodate our needs! It was a great stay all around. The food was very tasty, and the pool is beautiful.
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Jul 09, 2025
Recommended stay at Puerto Vallarta
Overall great experience, the staff was one of the most friendliest and accommodating staff we have ever encountered. We travel around the world with our family and this has to have been the best experience with hotel staff. We ended up signing up for their travelers club and we will be back in the near future. Raul our Bell boy was always helpful and accommodating when at the front lobby with taxi's and recommendations. Alexia took care of our family from the beginning and helped our family vacation by going beyond and above.
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Jul 09, 2025
dream trip
this was an amazing trip it was a 10/10 the view was absolutely beautiful and Gerald and raul was the best. i love going here
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Jul 07, 2025
Amazing Staff
Resort was great, food was amazing! Friendly staff, but these 3 are top notch! Paola- reception area, Jesus- pool area, and Lorena R.-restaurant. Above and beyond to help.
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Jul 07, 2025Where’s the VIP Treatment? Disregarded, Dismissed, and Disappointed
As frequent travelers who often rely on the consistency and elevated service promised by Expedia’s VIP Access properties, our stay at Villa La Estancia in Puerto Vallarta was a disappointment from the outset. Upon arrival, we were greeted by Emily at the front desk—whose demeanor felt more dismissive than welcoming. Rather than setting the tone for a luxury stay, her attitude came off as sarcastic and indifferent, especially when we kindly reminded her of our Expedia VIP status. Instead of honoring the complimentary upgrade benefit—as is customary with VIP properties—she offered it only for an additional fee. The perk was not just disregarded, it was flatly brushed off without a hint of hospitality. The resort itself appeared far from fully booked, yet no effort was made to extend even a small courtesy. It felt less like a guest experience and more like a transaction. Sadly, the service culture throughout the property echoed the same energy—technically polite but completely uninspired. Dining is limited to two restaurants, both with sluggish service and menus that lack creativity. For a resort that touts an AAA Diamond rating, the food and hospitality fall short of even basic boutique standards. We attempted to escalate the matter by reaching out to General Manager Miguel Velasco, but his contact information isn’t easily accessible. Our email to mvelasco@villagroup.com went unanswered, which unfortunately reflects the broader lack of attentiveness we experienced throughout the stay. Villa La Estancia may have the framework of a premium resort, but the warmth, attentiveness, and intuitive service that define true hospitality are missing. After this experience, we’ll be rethinking the value of booking any “VIP Access” properties in Mexico moving forward—especially if the label doesn’t hold up where it matters most: in guest care.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Service Fee: US $12.00 per room, per night will apply for new bookings only. This fee will be payable to the hotel directly by the guest. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryThe Municipal Government of Los Cabos Environmental Sanitation Tax of a minimum $76 Mexican Pesos(approx. $3.71 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.