What We Love
- Discover thrilling activités for adults and children alike.
- Keep your exercise regimen in check with our onsite fitness facilities.
- Indulge your mind, body and spirit at the onsite spa facilities.
Things to Know
- The resort is only 10 minutes away from the heart of downtown Puerto Vallarta.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Travel time from the airport to the resort is approximately 30 minutes.
Resort Details
- Various Lounges/BarsLos Equipales - A Mexican style sports bar located poolside. Enjoy your favorite cocktail, a cold cerveza, or a light snack while watching sports tv.
- Various RestaurantsCucina - Open-air restaurant and pool bar serving buffet breakfast and à la carte lunch and dinner. Dinner choices such as sandwiches, pasta, lobster, shrimp, fish, paella, chicken, and grilled meats. Italian buffet Friday nights. Bar open mid-morning to after dinner.
Jalisco - Dinner restaurant with seating under thatched-roof palapa and in air-conditioned lobby. Mexican specialties and seafood. Bar open mid-afternoon to after dinner.
Deli/Internet Café - Open early morning to late night for coffee drinks, sandwiches, salads, ice cream, and desserts. Adjacent room with eight computers offering high-speed Internet connections (surcharges).
Equilpales - Casual, open-air bar with pool and hockey tables. Open late morning to late night.
Hours subject to change.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Indoor Hot Tub 2 Outdoor Hot Tubs
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 3 pools on site.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
- On-site EntertainmentDinner Shows - Mexican and Caribbean poolside buffets and music/dance performances weekly.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8990 reviews
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Nov 22, 2025Activities with Mar
Awsome activities staff! We really enjoyed playing Loterea and Blackjack with Mar! She kept us entertained all afternoon.
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Nov 21, 2025
Treat you like royalty
We caught mahi-mahi one night and selfish the other night the chef prepared fillets, ceviche, and a spicy rendition, which every meal represented the best fish I’ve ever tasted probably one of the best meals I’ve ever tasted. I cannot be happier. They did everything to make us feel like we were number one highly recommend.
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Nov 20, 2025
Fun vacation!!
Had a lovely time. Great location and the staff were all so friendly. Special shout out to our housekeeper Gabriela G. Extra friendly and a very hard worker!!!
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Nov 19, 2025
Jared & Morfin are amazing
Jared and Morton are very awesome. We take the dinner whit hem. Attentive, personable and created an amazing atmosphere for our night out
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Nov 19, 2025Worst experience ever - disrespectful and discriminating
Our experience with the Villa Group Vallarta was one of the worst we’ve ever had in the hospitality industry especially in Mexico. Upon our arrival, after a sleepless night and a 6-hour flight, we were pressured, disrespected, and threatened with reservation cancellation unless we attended a presentation immediately next morning. This is completely unacceptable behavior toward any guest. Despite our exhaustion, we attended the presentation in good faith and even reached an initial agreement. Yet the staff—Monica (reservations) and Rubi (reception) - failed to honor it, refused to move us to another property because of the low quality resort we checked in, and showed zero empathy, zero support, and zero professionalism. The resort itself was extremely noisy, low quality, and below the standards the brand claims to represent. The only positive part of the experience was Aldo and Adriana from sales - professional, respectful, and empathetic. Unfortunately, even they could not get management to take any actions along with their manager Benjamin. The most shocking part: Management simply did not care. We reached out for help through email, phone, and the website and after 4 days, guess what - there was still no response. No acknowledgment. No apology. No follow-through. Nothing. This is no longer about a communication problem. This is about broken SOPs, poor quality control, negligent management, and an unacceptable attitude toward guests. A brand that took 40 years to build destroyed its own image in 40 seconds of an interactions with unprofessional team. To minorities, diversity groups, and Muslim travelers: Be extremely cautious. Our experience included clear disrespect and discriminatory behavior, and this should not be ignored if you would like to have a good vacation. Thank you, Villa Group, for spoiling our vaccine & one entire week of our lives, showing us your true core values and reminding us to never deal with you again.
- AdvisoryBeginning May 6th the hotel is removing the Villa del Mar section of the hotel to construct new buildings. The construction site will be closed off to minimize noise. Some locations and services of outlets may change from time to time. Scheduled completion is 2027.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental fee: $40 MXN ( $2.03 approx.) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Smoke Fee
Although smoking is not permitted within the suites, guests who smoke are permitted to do so outside in their room balconies and/or other designated areas such as restaurants etc.
Minimum check-in age is 18 year round. - Pet Policy : Pets Not Allowed