What We Love
- Discover thrilling activités for adults and children alike.
- Keep your exercise regimen in check with our onsite fitness facilities.
- Indulge your mind, body and spirit at the onsite spa facilities.
Things to Know
- The resort is only 10 minutes away from the heart of downtown Puerto Vallarta.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Travel time from the airport to the resort is approximately 30 minutes.
Resort Details
- Various Lounges/BarsLos Equipales - A Mexican style sports bar located poolside. Enjoy your favorite cocktail, a cold cerveza, or a light snack while watching sports tv.
- Various RestaurantsCucina - Open-air restaurant and pool bar serving buffet breakfast and à la carte lunch and dinner. Dinner choices such as sandwiches, pasta, lobster, shrimp, fish, paella, chicken, and grilled meats. Italian buffet Friday nights. Bar open mid-morning to after dinner.
Jalisco - Dinner restaurant with seating under thatched-roof palapa and in air-conditioned lobby. Mexican specialties and seafood. Bar open mid-afternoon to after dinner.
Deli/Internet Café - Open early morning to late night for coffee drinks, sandwiches, salads, ice cream, and desserts. Adjacent room with eight computers offering high-speed Internet connections (surcharges).
Equilpales - Casual, open-air bar with pool and hockey tables. Open late morning to late night.
Hours subject to change.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Indoor Hot Tub 2 Outdoor Hot Tubs
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 3 pools on site.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
- On-site EntertainmentDinner Shows - Mexican and Caribbean poolside buffets and music/dance performances weekly.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9034 reviews
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Dec 23, 2025Like the Outrigger in Florida.
Very nice, comfortable and helpful staff. Food was great particularly breakfast and lunches. Did the all inclusive which was good value for us.
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Dec 23, 2025Nice resort but DO NOT BOOK VIA THE CALL CENTRE
First, I would like to say that the property is very nice and well maintained. The location is fantastic and walkable to many places. However, as a travel agent, I was shocked by the dishonesty I experienced. They don’t bother replying to your emails when you have a complaint post vacation, hoping you will just give up and let it go. When I booked the resort directly with Viviani at the call center with vLevel, I was told there was a $130 USD resort credit that could be used anywhere on the property during our 10-night stay along with free breakfast. We were careful not to exceed that amount and requested printouts of our balance almost daily. Upon checkout, I was asked to provide my credit card to pay $1,237.09 MXN. The total amount we spent should have been fully covered by the credit. I was then told by the front desk that the resort credit did not apply to room service or some drinks/tips by the pool. I would also like to mention that we spent an additional $300+ US on drink passes during our stay, which we paid for directly in cash, so it is not as though we did not spend money at the resort. Another issue is that we decided to leave two days early. We asked the checkout desk five days prior—and every day after—whether we would receive a refund for the unused nights. Each time, we were told yes, and that if we checked out before 11 a.m. on Monday, we would receive $285 USD back. I asked multiple times to confirm and was assured by everyone, including the supervisor, that this would not be a problem. However, on the day of checkout, the supervisor told me they would send the request to the call centre but did not believe anything would be done. I am not sure how your staff can offer clear assurances and then fail to follow through or follow up. I personally would not be able to recommend this resort because of the dishonestly, and after reading some other reviews it’s sounds like it happens a fair amount.
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Dec 22, 2025
Alex activities
Hes super funny and very good at volleyball. He is very kind super funny person very also always has a smile on his face. And hes nice
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Dec 22, 2025
Alex was the nicest staff member
Alex is the best!! He was very kinda and outgoing and always was making people laugh! He was a pro at volleyball and was extremely fun
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Dec 22, 2025
Christmas wishes come true at Villa Del Palmar
Every one of the staff was always willing to help and smiling and with a nice and warm attitude, the atmosphere at the resort makes you feel like at home, the traditional Mexican image of the building. I loved it. My whole family (a group of 18) were really satisfied with the service. The guys at the restaurant, Junuet, Cesar, Hugo, Miranda, Maria, Celestino y Etelvina, as well as our housekeeper (Eulalia) the servers at the beach. Congratulations!! We can’t wait for the next vacation!!
- AdvisoryBeginning May 6th the hotel is removing the Villa del Mar section of the hotel to construct new buildings. The construction site will be closed off to minimize noise. Some locations and services of outlets may change from time to time. Scheduled completion is 2027.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental fee: $40 MXN ( $2.03 approx.) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Smoke Fee
Although smoking is not permitted within the suites, guests who smoke are permitted to do so outside in their room balconies and/or other designated areas such as restaurants etc.
Minimum check-in age is 18 year round. - Pet Policy : Pets Not Allowed