Resort Details
- 24-hour front desk
- 24-hour room service
- 24-hour security†
- Aerobics instruction†
- Air conditioning†
- Baggage hold†
- Beauty shop/salon†
- Bell staff/porter†
- Car rental desk†
- Catering services†
- 24-hour front desk
- 24-hour room service
- 24-hour security†
- Aerobics instruction†
- Air conditioning†
- Baggage hold†
- Beauty shop/salon†
- Bell staff/porter†
- Car rental desk†
- Catering services†
- Coffee shop†
- Currency exchange†
- Direct dial telephone†
- Elevators†
- Free parking
- Front desk†
- Gift/News stand†
- Hairdresser/barber†
- Health club†
- Indoor pool†
- Lounges/bars†
- Multilingual staff†
- Non-smoking rooms available†
- Outdoor parking†
- Parking†
- Parking lot†
- Pool†
- Restaurant†
- Safe deposit box†
- Sauna†
- Spa†
- Steam bath, Offsite†
- Sundry/Convenience store†
- Turndown service†
- Valet parking†
- Wakeup service†
- Whirlpool†
- Business Services†
- High Speed Internet Connection†
- Internet Access†
- Meeting/Board Rooms†
- Telephone†
† Fees may apply
- Beach †
- Fitness center on-site †
- Garden †
- Health club †
- Indoor pool †
- Pool †
- Sauna †
- Spa †
- Tennis court †
- Whirlpool †
- Cardiovascular exercise †
- Gym †
- Snorkeling †
- Steam bath †
- Sunbathing †
- Surfing †
- Volleyball †
- Weightlifting †
- Wine tasting †
- Golf Course
- Marina
- Nuevo Vallarta
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7238 reviews
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Nov 29, 2025Wonderful resort! Great staff, customer focused, friendly. Clean and well maintained.
The staff at this resort are patient, professional and customer focused. In particular, we want to mention Julio Soto and Erick Castillo; both of these individuals are very customer focused and when we wanted to change rooms, Erick was right on it; gave us a great room, wonderful views, very pleased. Even though we did want to see a presentation, Julio was polite, engaging, and friendly. He did to try to push into the presentation or hammer us. Stayed friendly and informative when we had questions about the resort in general.
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Nov 28, 2025
BINGO!
Michelle at Flamingos was so sweet and kind. She lead all activities at the resort with energy. Bingo with her was especially great! She took the time to get to know each of us and was warm and welcoming.
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Nov 28, 2025
Great experience
Very respectable and I really enjoyed Michelle and Max they made Thanksgiving a treat show was great and poolside was awesome
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Nov 28, 2025
Excellent service
Mr Regee was an amazing person who helped us with everything we needed in our family vacation his service was amazing to and our families
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Nov 26, 2025Great restaurant and poolside staff!
My family stayed here for a destination wedding in October. Our first impression was the lobby being renovated which was noisy and messy however, renovations do need to be done. The front desk staff were meh! It took over 20 minutes for them to check us in and then our room key didn’t work. Aside from the front desk/lobby impressions being not so great, the rest of our stay was fabulous!!!! The restaurant staff, bar/poolside were ABSOLUTELY above and beyond. I would go back just to be served by Enrique! Top Notch Service!
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed