What We Love

  • These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.
  • Create unforgettable memories with a variety of amazing outdoor activities and adventures. 
  • Perfect your swing at more than 10 golf courses nearby. 

Things to Know

  • Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.
  • The resort is only 30 minutes away from the airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 

Resort Details

Dining
Various restaurants serve a variety of delicious cuisines.
OnSite Dining
  • Bite Bar
  • Caprichos
  • Davino Restaurant
  • Hiroshi
  • La Casona STK
  • Palmita Market and Deli
  • Zama Restaurant
The resort offers 24-hour room service, Wi-Fi, dry cleaning, bilingual staff and more amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms†
  • ATM/Cash machine
  • Babysitting†
  • Bilingual staff
  • Concierge desk
  • Currency exchange
  • Dry cleaning†
  • Elevators
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms†
  • ATM/Cash machine
  • Babysitting†
  • Bilingual staff
  • Concierge desk
  • Currency exchange
  • Dry cleaning†
  • Elevators
  • Gift/News stand
  • Grocery store
  • High speed internet access
  • Secured parking†

† Fees may apply

Water activities, dancing, children's programs and more fun activities are available.
On-Site Recreation
  • Beach
  • Children's program
  • Dancing
  • Spa †
  • Water activities

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8459 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Resort for familes

    This is best resort for families with variety of dining options .Staff is very friendly especially Rafael who helped us check in the hotel he goes above and beyond

    Jun 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent!

    Excellent resort I am a member a little rough checking in. Not the fault of the resort just common human issues that occur everywhere. As usual Edgar same Manager as last year solved the issues made us feel confident, protected, and as though the resort supports the members goals for a vacation. In addition the most recent menus and new editions to the drink Menu upgraded from average to world class resort. Only issue I have is the new member check in area. Very happy to be a member hope Edgar is here next year appreciate everything!

    Jun 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    EGAR THE BEST

    Edgar helped us with everything. He is the best customer service ever he deserves a raise he’s the best ever. He should train customer service around the world l.

    Jun 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Resort , Unbelievable Service

    Fantastic resort, great food and unbelievable activities, and pool side service staff. By the second day, the staff was referring to me and my wife by our first names. Food services, and drinks by the pool tasted great and were always timely. We miss Jared, Alejandro and Angel.

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We stayed in the penthouse and it was awesome!

    We had a blast and the staff was amazing! Very timely and good quality people. We had a butler, Yosel, and he was the most awesome guy ever. He was quick and always there when we needed him (not to mention very funny)! If we went back we would request him again, because by the end of our trip, he felt like a true friend to the family!

    Jun 20, 2025
Hotel Advisories
  • AdvisoryThere is an Environmental Sanitation Tax of $33.94 MXN for Adults and $16.97 MXN for Kids Per night payable by the guest at check in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy


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