What We Love
- These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.
- Create unforgettable memories with a variety of amazing outdoor activities and adventures.
- Perfect your swing at more than 10 golf courses nearby.
Things to Know
- Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.
- The resort is only 30 minutes away from the airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Resort Details
- Bite Bar
- Caprichos
- Davino Restaurant
- Hiroshi
- La Casona STK
- Palmita Market and Deli
- Zama Restaurant
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- ATM/Cash machine
- Babysitting†
- Bilingual staff
- Concierge desk
- Currency exchange
- Dry cleaning†
- Elevators
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- ATM/Cash machine
- Babysitting†
- Bilingual staff
- Concierge desk
- Currency exchange
- Dry cleaning†
- Elevators
- Gift/News stand
- Grocery store
- High speed internet access
- Secured parking†
† Fees may apply
- Beach
- Children's program
- Dancing
- Spa †
- Water activities
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8554 reviews
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Oct 09, 2025Wonderful vacation!
This was a wonderful vacation. The services, amenities, cleanliness, pools, staff, food, location and beach views. We Will definitely be back!
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Oct 04, 2025Same resort but different
Great resort as always but I’m salty new bill changes weren’t communicated. I’ve been a member for 19 years. We jump around the locations and it’s our second time in Cancun. We don’t do all-inclusive. They asked for a $600 USD deposit for “incidentals” at check-in. No problem. We had dinner, lunch/drinks at pool (shoutout to Raul!) , spa all “charged to the room”. We go to La Casona for my husbands birthday dinner, have a wonderful meal and we’re told after the “we don’t have enough credit on our account to pay the bill”. Huh? After learning what this means, that $600 “deposit” has already been deducted to pay the charges we’ve already incurred and we have $0 “credit”. Instead of charging to your room and paying at check-out, we are front loading and paying the charges real time. No mention of this new way of pay as you go vs pay at the end. The bill is going to be paid regardless but this change happened in April per the manager and it wasn’t communicated when we checked-in. So heads up to anyone who didn’t know about this either! Either carry your wallet and pay each check with cash and card or ensure your account is front loaded and pre-covers your charges!
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Oct 01, 2025
Zama - sunrise and feast to good food
this place is a gem and offers very customized vegetarian and vegan options. the ambience was lovely, the food was nourishing and flavorful. Miguel helped our large party (of 16 people). I asked him what is the meaning of Zama and he shared that it means spectacular morning sunrise in Mayan. you can tell he knows his work and culture.
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Oct 01, 2025
Excellent Service
Bere and Front Desk Manager at Reception took great care of us when we needed help with a late check out. Great resort. Highly recommended
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Sep 29, 2025
Wonderful vacation for the family!
We just got back from Villa del Palmar, and it was honestly one of our best trips yet. With two other families along—five adults and three kids—everything was super easy from check-in to check-out. Staff everywhere were really friendly and helpful, whether we needed something from the room or were just hanging by the pool. Rooms looked exactly like the photos: really clean, comfortable, and the views made every morning awesome. Food hit the spot every time, and we always got quick, friendly service—especially from pool attendants Edgar Chan and Luis, and the breakfast team. We also celebrated my wife’s 40th and our daughter’s 6th birthday, and everyone made the experience special for us. Huge thanks to all the staff who went above and beyond. We’re already talking about a return trip. If you want a fun, family-friendly place with standout service, this is it. A huge and heartfelt shoutout to: -Edgar Chan & Luis – Pool attendants who went above and beyond to make our pool days relaxing and fun -Karla, Guen & Moni – the Concierge team who were incredibly helpful and kind -Eduardo Promotor & Alfonso Cahun – Breakfast servers who started our days with great service and smiles -Neiba – Our room attendant who kept everything spotless and welcoming
- AdvisoryThere is an Environmental Sanitation Tax of $33.94 MXN for Adults and $16.97 MXN for Kids Per night payable by the guest at check in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy