What We Love

  • These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.
  • Create unforgettable memories with a variety of amazing outdoor activities and adventures. 
  • Perfect your swing at more than 10 golf courses nearby. 

Things to Know

  • Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.
  • The resort is only 30 minutes away from the airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 

Resort Details

Various restaurants serve a variety of delicious cuisines.
OnSite Dining
  • Bite Bar
  • Caprichos
  • Davino Restaurant
  • Hiroshi
  • La Casona STK
  • Palmita Market and Deli
  • Zama Restaurant
The resort offers 24-hour room service, Wi-Fi, dry cleaning, bilingual staff and more amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms†
  • ATM/Cash machine
  • Babysitting†
  • Bilingual staff
  • Concierge desk
  • Currency exchange
  • Dry cleaning†
  • Elevators
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms†
  • ATM/Cash machine
  • Babysitting†
  • Bilingual staff
  • Concierge desk
  • Currency exchange
  • Dry cleaning†
  • Elevators
  • Gift/News stand
  • Grocery store
  • High speed internet access
  • Secured parking†

† Fees may apply

Water activities, dancing, children's programs and more fun activities are available.
On-Site Recreation
  • Beach
  • Children's program
  • Dancing
  • Spa †
  • Water activities

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8595 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another great experience!

    My 3 friends and I went the week of thanksgiving and had a great time! Staff is always nice, friendly, and willing to help. The room was clean, comfortable, and with a view of the ocean. This is my 3rd time here and won’t be the last!!

    Jan 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely the best for family vacation!

    Service is the best I’ve ever seen. Zama restaurant was a wonderful experience. From the food, wine selection and knowledge, special dessert and the manager and staff were the absolute best. Pool service great and cleanliness was great too. Wonderful place for a family holiday.

    Jan 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best holiday experience ever.

    It was an amazing experience, 10/10. Everything about the resort was breathtaking, from the food, to the beach, the pools, the activities, the clean and cozy rooms and best of all, the warm and friendly staff. Special shoutout to Martin and Jaime at Caprichos restaurant, great guys. I can't wait to visit again. By the way, every meal at this resort was excellent, I was so blown away. Paying for the all-inclusive option was the best decision ever. I had the best time.

    Jan 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best vacation ever!

    This was our 7th time to Villa Del Palmar Cancun and it did not disappoint. Amr and his team run a top notch F&B operation. Special shout out to Juvencio our waiter at Casona who was just amazing. Luis and Raphael at the beach bar kept the drinks flowing and Raul, looked after our every need in the beach. Can’t forget the best entertainment staff member Edgar and his coworkers Alfredo and Osman. Everyone makes you feel like it’s your second home. Will be back soon. Thanks again for an amazing vacation.

    Jan 04, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Worst experience in cancun, skip this resort

    Rooms are small and old looking, we were in room 1609B its and all included resort but no everything is included like the $35 coconuts by the pool. Restaurants are ok caprichos is by far the worst all food was cold. Managment really is no help we got a concierge but the moment we told her we werent interestd in the timeshare presentation its like we didnt exist, also you get a check after every meal or drink order be carefull some of servers use their phones and give themself tips, on top of the cash tips we had already given them. On various occasion servers would not show us their screen before the swipped our bracelets complained to the front desk and on checkout we had so many extra tips we did not approve, this place seems great if your a member they have a whole restaurant that only members can go to , you have to make reservations to restaurants but the day we got there., we tried and they were all booked for our whole stay, we ended up just walking in and seeing if there were any cancelations every night we couldnt get coffee anywhere they push you towards their market but thats not included.

    Jan 04, 2026
Hotel Advisories
  • AdvisoryThere is an Environmental Sanitation Tax of $33.94 MXN for Adults and $16.97 MXN for Kids Per night payable by the guest at check in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy


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