What We Love
- These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.
- Create unforgettable memories with a variety of amazing outdoor activities and adventures.
- Perfect your swing at more than 10 golf courses nearby.
Things to Know
- Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.
- The resort is only 30 minutes away from the airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Resort Details
- Bite Bar
- Caprichos
- Davino Restaurant
- Hiroshi
- La Casona STK
- Palmita Market and Deli
- Zama Restaurant
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- ATM/Cash machine
- Babysitting†
- Bilingual staff
- Concierge desk
- Currency exchange
- Dry cleaning†
- Elevators
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- ATM/Cash machine
- Babysitting†
- Bilingual staff
- Concierge desk
- Currency exchange
- Dry cleaning†
- Elevators
- Gift/News stand
- Grocery store
- High speed internet access
- Secured parking†
† Fees may apply
- Beach
- Children's program
- Dancing
- Spa †
- Water activities
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8625 reviews
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Feb 22, 2026Great family vacation!
This was one of the best vacations we have been on in a long time! The staff was incredibly friendly and accommodating! Our check in-process was a bit rocky to start as they were unable to find our reservation (had us booked to start the following day) but this was quickly overcome by the staff the rest of the trip. Our butlers, Pavel & Rafael were great. They got to know us and would engage with my kids and always eager to help with anything we needed. Reserving seats at the pool was initially quite stressful (as all the seats were seemingly "taken" by 730/8a) but then working with Angel helped tremendously! He looked out for us and ensured we were all set every morning. A very special shout out to Eric, our poolside server. Eric went above and beyond every day for us. He anticipated our needs and made excellent recommendations on our lunches. Eric made our trip!! We would come back 10x just to have someone like Eric taking care of us (we also moved our seats so that we could continue being in Eric's section, that's how much we loved and appreciated him!). All of the food was excellent across all restaurants. Room service was also phenomenal. We did the special dinner in our room (with Daniel Ancona as our server) with a chef and, again, hats off to the chef that night - she was incredible cooking our steaks to perfection (and outstanding soup and salad as well)! We will definitely be back!
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Feb 19, 2026
One of the better Villa del Palmar properties and better (if not best) food.
We stayed at Villa del Palmar Cancun from 12/6/25 to 12/13/25. Our elite concierge Nubia was excellent. She was very responsive and helped arrange our reservations and anything we needed. The hot tub on the balcony of our 3 BR ocean view, however, did not function properly. After 3 days of the staff trying to fix it, it still did not work. Santiago and Oscar were very responsive to this and moved us to the penthouse instead. What a wonderful luxurious space this was!! Santiago and Oscar were fantastic in helping with our needs. Our butler Yosel was also excellent. Our pool service with Angel, Jorge, and Benjamin were excellent, always available, always attentive. The soft shell crab at Zama was amazing. We took the ferry to Isla Mujeres (cost about $30 USD/person round trip). Rented a 6 person golf cart ($150 USD for 8 hours) from Rentadora Joaquin (one of the first rental places you see as you walk to town from the ferry). They had newer looking carts (don’t rent from the sale person as you get off the ferry - they are more expensive). Ate at Soggy peso which had excellent fish tacos. Ate dinner at Los Tacos del Humo (also ate here last time we visited here). Had Taco Loco for dinner which was good. The carnitas taco is bigger, spicier, and better. They give you a free donut dessert here. We had a great time at the resort. As always, the staff service (and food) is what differentiates Villa del Palmar resorts from the many others we have visited. They are always attentive, very friendly, and will practically do anything to make your stay memorable. We were planning to go to Loreto in May (our favorite place), but decided to return here and bring all the family instead!!
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Feb 18, 2026
Stunning Suite and Five-Star Dining—But Watch Out for the "Towel Game
The Vibe: Perfect for Families Before diving in, it is worth noting that this is a true family resort, not an adults-only party spot. The atmosphere is upscale yet welcoming for those traveling with kids, making for a relaxed and high-quality vacation. We will definitely be going back! First Impressions The arrival experience was seamless. We were greeted with chilled towels and sparkling wine, and the lobby is simply grand. Also, the "lobby smell" is incredible—it’s the first thing you notice and sets a luxurious tone immediately. The Accommodations: 10/10 The rooms were the best part of our stay. We booked a 2-bedroom ocean-view suite and it was spectacular: Space: 3 full bathrooms and 2 massive balconies with stunning views. Quality: Beautiful decor, super comfortable beds, and high-end L’Occitane toiletries. Perks: Nespresso machines in-room and consistently well-stocked snacks/drinks. Dining: Not Your Average All-Inclusive The food and presentation are top-notch. It truly doesn't feel like typical "all-inclusive" food. Breakfast: Great smoothie selection and two fresh-made hot stations. Dinner: Every restaurant we visited was delicious. Note to Guests: They don't post the restaurant schedule online. We arrived to find the buffet closed on our first night without a reservation, but the staff was wonderful and squeezed us into Legends to ensure we were taken care of. The Grounds, Beach & Water Park The property is stunning, well-maintained, and very easy to navigate. The beach is beautiful and swimmable, and the Aqua Park was a massive hit with the family! The "Towel Game" Warning Our only real frustration was the pool chair situation. It is the worst I’ve ever seen—you have to be at the main pool by 6:00 AM to get a seat. It’s clear that people are tipping attendants to "reserve" spots early, which is frustrating for such a high-caliber resort.
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Feb 16, 2026
Wonderful time in VDP Cancun!
We had a wonderful time at Villa Del Palmar Cancun. Our servers were very nice especially Luis at Devino Chef Stefania work was amazing at the Mexican special dinner, Maria, Alberto, Wilfredo, Amy, Mafer, Sharely, Ayuri, and of course Mario. Beachside Jesus was awesome to us all and so was Adrian and Alonso, and Sergio from Devino as well as others. We loved walking on the beach to the pier and looking for fish.
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Feb 14, 2026
Fun time with friends
We had a great time everyone was very professional and helpful we ate breakfast at Caprichos every morning meeting Cesar Soberanis the first morning and he took great care of us everyday having a special fruit tray ready for our last morning ask for him
- AdvisoryThere is an Environmental Sanitation Tax of $33.94 MXN for Adults and $16.97 MXN for Kids Per night payable by the guest at check in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy