What We Love
- Lounge in rooms featuring modern styling, adorned in minimalistic tones.
- Indulge your palate with a variety of global flavors, and finish the night off with trendy bars & live music.
- 24-hour room service means that luxurious amenities will only ever be a call away.
Things to Know
- The resort is only 30 minutes from the Cancun airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are located throughout the resort.
Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- General †- Pickleball Center (2 Courts)
The Pickleball Center is part of the all-inclusive plan. - PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
Children under the age of 18 must have adult supervision.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4719 reviews
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Nov 02, 2025El Cid in Cancun not what we hoped for.
We have been to several all inclusive resorts and Ventus at Marina El Cid is short of all inclusive. The first hour and a half of checking in is all about signing up for their presentation to become a member. When they finally realized we were not interested in the free breakfast with the presentation we tried to book some restaurants for dinner just to be told there were none available that night nor the following night. We were told to check back the next evening at 5 to see if there was a cancelation. The towell rental is open from 10:00-6:30 so if you want a towell before or after it is hot then you need to get one during those hours just so you have one when you need it. There were a couple of things we were interested in doing like Popol Vuh and bike tour to PM but had been canceled that week. We tried again to make dinner reservations and the only available times were 5 or 9:30 and only at 2 places. We were also told that there would be a taco party on Thursday which was cancelled, so we planned on the Mexican night at the buffet advertised to be Thursday but that was also wrong it turned out to be International night. If you do make a reservation make sure you have your reciept when you go and you are not late or they will give you a hard time telling you there are no seating even though there are lots of empty tables. Another thing is they will not transport you back to the airport as a courtesy. One way only from airport to their resort. We did pay extra to be put in Bld 27 to have an ocean view, but the construction right next to that building was very loud at 7:00 am and all day, we had 2 rooms and only one had the ocean view. The resort is pretty clean, but room service plates and left overs from other guests were left on the floor all day and night which brought the racoons in and scattered the garbage all over the stairs and hallways. The food is pretty good at Mercado Delores during lunch. The non alcoholic drinks have a chemical taste to them and if you order non alcoholic some bartenders were nice and others were not. Our fridge was not working and they came to fix it pretty fast, but it only worked for one day. Overall I would consider going somewhere other than El Cid if you don't want the hassles that we had.
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Nov 02, 2025Not bad but pricey
We stayed here October 25 to November 1st. We made our reservation, flight and resort, on their own website, cheaper. A few hiccups, not Ventus fault. We stayed in room 2223 and 2222, both Platinum Club rooms. The Platinum Club gives you access to a private lounge area with upgraded liquor and snacks. The rooms were ocean view rooms. Check in went smoothly. Rooms: The room wasn't bad. The bed was comfortable and you had a pillow menu, which we didn't use because the pillows on the bed were good. A/C worked well, a little noisy if you are a light sleeper like me. You can set your own temp, either Celsius or Fahrenheit. The shower was ok, I figured for the price we paid that you would have a rain shower. The bad part about the shower is that it didn't drain properly so you got about 1/2 inch standing water. Room view wasn't the best, I expected better. Restaurants: We ate at one of three breakfast buffets, one on the Ventus side, which was small but just enough food and the other was on the Marina side, the bigger of the two. Both had American and Mexican breakfast food. For lunch we always ate at Dolores which had different food stations, like a food court, seafood, Italian, Mexican, crepes, Asian and Vegetarian. For dinner, there are 7 al-a-cart restaurants and one buffet. The buffet had a different theme each night, ate there twice, and was good . The Italian restaurant was very good. If you like pizza it is wood fire pizza. The Mexican restaurant was just ok, service was very slow. Kobo is the hibachi restaurant. Nice show and very good food. A'akat is a Fusion restaurant which we didn't like at all. Food was not good. The staff are friendly. Most said hello or smiled. We had butler service which was great. A shout-out to Alma, Alan and Braulio, they get two thumbs up from us. They were all very helpful and very friendly. They were always concerned about how we are and if we needed anything. Now for a few complaints and suggestions for the resort. While most pathways were lit some were poorly lit or no lights whatsoever. My wife fell once near A'akat restaurant because of the poorly lit area, she scraped both her knees. One person in our party had to use the light on her phone to see where they were going. Platinum Club was not worth the price you paid extra for. The rooms are like every other roo Uw m on the resort. It could have been a little more luxurious, rain shower head, liquor dispenser in the room, better decor and higher grade amenities. The only thing worth the Platinum room is the butler service. There were no offers of room upgrades, I am not talking about free. We are a family of three with two rooms it would have been nice to have an offer for an upgrade to a one or two bedroom suite. We will be returning for another stay in the future. You will not be disappointed with choosing this resort.
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Nov 02, 2025Awesome experience!
I never write reviews but this resort deserves it! We had a great time, everyone is super nice, great service, beautiful resort and the food is outstanding! We had the opportunity to be there during day of the dead and Halloween, decorations all around the resort were outstanding and the hunted house experience was very well done! We are going back for sure!
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Nov 01, 2025
Excellent Vacation at Ventus Elcid
We had a wonderful, relaxing, worry free time at the Ventus Elcid. David and Jesus, our assigned concierges treated us like family and took care of everything for us from dinner reservations, to direct messaging us the daily activities and shows. They truly cared that everything was perfect for us and that we were doing well. Any request was answered promptly. Our time at the resort was wonderful due to their service.
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Oct 31, 2025
El Cid; our home away from home!
Always enjoy our visit to Ventus at Marina El Cid! Everything from the accommodations to the food to the activities to the service. Butlers Noah, Luis, and Hugo were took excellent care of us. Enjoyed visiting good friends we have made over the years! Looking forward to coming back to our home away from home!
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet Policy : Pets Not Allowed