What We Love
- Lounge in rooms featuring modern styling, adorned in minimalistic tones.
- Indulge your palate with a variety of global flavors, and finish the night off with trendy bars & live music.
- 24-hour room service means that luxurious amenities will only ever be a call away.
Things to Know
- The resort is only 30 minutes from the Cancun airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are located throughout the resort.
Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- General †- Pickleball Center (2 Courts)
The Pickleball Center is part of the all-inclusive plan. - PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
Children under the age of 18 must have adult supervision.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4812 reviews
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Jan 25, 2026Nice retreat for the whole family
We came back after 8 years and saw lots of improvement. There were quite some activities suitable for both kids and adults for you to choose from. Their restaurants for fine dining are superb. Swimming pools with slides and diving board are awesome. Beaches might not be as nice as others though. One new thing we tried this time was the personal butler service. Butler Ricardo and Freddy are the best. Anything you need during your stay including restaurant reservation, transportation, drinks and snacks, just give them a call or text them, they will take care for you. We want to be back soon.
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Jan 25, 2026
Memorable Family Vacation - Welcoming Staff
We spent 1 week here with another family. We have four boys all between the ages of seven and nine. One of the first things that I noted in particular were our two butlers Ricardo and Freddy, who were so kind and attentive to the boys. They acknowledged them for the very beginning, saying hello and without being asked, provided extra things in our room like potato chips and their favorite sparkling waters. Well, it can be tough eating in restaurants for every meal with four young boys, Henrry, who worked in the French restaurant and the Dolores market was incredibly kind to us all. Generally, there was always some thing that the boys could eat, sometimes being adventurous at the hibachi restaurant and always had familiar hamburgers, buttered noodles, and french fries to fall back on. The rooms were well set up for families of 3 to 4 and Lucy are Cleaning Lady did a great job of timing things so we didn’t feel rushed or come back to an uncleaned room. Overall, this was an incredibly enjoyable vacation at an all-inclusive resort with several different areas, pools, and activities for the adults and the kids. We were not able to take advantage of the kids club as we had hoped to be able to do some spa services. But I have heard great things about that. Thank you again to Ricardo, Freddy and Henrry for being such wonderful hosts to our families
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Jan 25, 2026
Great food
Beautiful resort, great service from our butler Indira, she went the extra mile to make sure we had à la carte dinners every night.
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Jan 24, 2026
Amazing resort! Amazing service.
We love staying at this resort when we go to Cancun! The service is always phenomenal! The level of cleanliness is the highest standard. We especially love our butler Indira. She was always so proactive at inquiring if we needed anything as well as making suggestions of things we might want to enjoy at the resort. Beautiful place to stay and recharge.
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Jan 24, 2026
Wonderful for families
We visited Ventus at Marina el cid with our family and two other families. The resort is beautiful. The room was well appointed, and accommodated a family of five comfortably. We had an ocean view suite and loved that. The resort had wonderful options for pools. There are two infinity pools and a family size jacuzzi. The kids especially loved the cliff jump pool with music and performances to watch. The food options were also quite good. We enjoyed each of the restaurants. We had the butler service while we were there and found the staff to be very helpful with any questions we had. The beach was also nice. Unfortunately, the water was too murky to swim in, so that was the only downside of the resort location. All staff were very friendly and helpful. We also felt very safe throughout the resort and sister resorts. We would highly recommend this resort for other families.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet Policy : Pets Not Allowed