What We Love
- Lounge in rooms featuring modern styling, adorned in minimalistic tones.
- Indulge your palate with a variety of global flavors, and finish the night off with trendy bars & live music.
- 24-hour room service means that luxurious amenities will only ever be a call away.
Things to Know
- The resort is only 30 minutes from the Cancun airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are located throughout the resort.
Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- General †- Pickleball Center (2 Courts)
The Pickleball Center is part of the all-inclusive plan. - PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
Children under the age of 18 must have adult supervision.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4775 reviews
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Dec 23, 2025If you're not a member of the El Cid family, you're missing out!
El Cid always makes us feel like family. From the warm, welcoming concierge staff, to all of the many restaurant waitstaff, to our always outstanding butlers, Sebastian and Braulio. Everything from making dinner reservations to infusing our room with relaxing aromatherapy, they were always making sure that we were well taken care of. Every time we leave, we're anxiously awaiting to return for our next wonderful experience!
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Dec 22, 2025Great experience overall!
We won a trip to El Cid via a silent auction at an event. We ended up upgrading to platinum - I was worried about the bad reviews and the employees being pushy, but that was not our experience at all. Everyone was incredibly nice and our butlers Fredy and Ricardo were fantastic!! Carol reached out before our trip and helped facilitate the check in process. We loved our stay and will be back! The food was great (go get the tacos at the buffet). The only drawback was the beach - it isn’t great. And people got up at 6am to lay towels on chairs even though there are signs not to. We were barely able to find a spot in the shade at 9am, no one is policing the rule. We saw hours go by without anyone claiming the chairs they put towels on.
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Dec 20, 2025
Family vacation
This is a second time we decided to visit Ventus Ha. Big resort, good service, amazing food. Multiple choices and options to rest and relax including different swimming pools. Everything what you need for family.
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Dec 19, 2025Old and unorganized
Place is old and not luxury. 3 star at best. Booking restaurant is hard and we got 9:30 reservations 4 of 5 nights. Restaurants start packing up even before we got main dish. Beach is horrible full of seaweed. Also inefficient handling of hotel promo credit. Tried to use for dinner upgrade to lobster but made to feel like we were scamming them for free meal. We made arrangements thru concierge but they did not give us any coupon to hand restaurant and manager did not know how to handle. Hated my stay and this dinner just capped it off. Went with two college aged kids and they were bored entire trip. Sad ending as this will likely be last family trip. Everyone is all grown up and sharing time no longer fun for anyone but this bad resort made it worse.
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Dec 19, 2025
Beautiful resort
Great resort. Food was amazing; staff was amazing; accommodations beautiful. Miguel Cab, manager at the French restaurant went above and beyond to make our dining experience memorable! Diego and Nicola were excellent servers and made perfect recommendations. Definitely will come back to El Cid Ventus.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet Policy : Pets Not Allowed