What We Love

  • Sample tantalizing, gourmet faire from one of eight onsite restaurants. 
  • Keep unending luxury at your fingertips thanks to 24-hour room service. 
  • Quaint, hacienda-style suits allow for unmatched ambiance and tranquility. 

Things to Know

  • The resort is only 20 miles from the airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • This resort is limited to guests aged 18 and older. 
  • Oceanfront rooms have been recently renovated.

Valentin Imperial Riviera Maya, a 5-star all-inclusive resort, is designed in the style of an elegant Mexican hacienda nestled amid sumptuous tropical gardens. Located just 25 minutes from Cancun International Airport and 20 minutes from Playa del Carmen, this magnificent award-winning resort boasts one of the most breathtaking swimming pools in Riviera Maya. It offers luxurious and spacious accommodations in different Suites and Junior Suites categories and sits on an absolutely spectacular half-mile-long secluded beach. 

The resort is ideally suited for special celebrations among friends and family, romantic honeymoons, weddings as well as leisure groups. Guests can choose from a wide selection of packages, tailor-made options, and flexible group solutions with personalized service.

Valentin Imperial Riviera Maya is always focused on achieving the best quality of service. The professional and friendly staff members and the cuisine's excellence contribute to creating unforgettable memories. 

 

1 buffet with à la carte breakfast option, one beach restaurant for à la carte breakfast and lunch,  unlimited dinners at 7 à la carte restaurants with no reservations required, 2 food trucks, Café Sisal, premium Wi-Fi, 11 bars, 24-hour room service, daily activities, nightly entertainment, and an absolutely spectacular half mile long secluded beach.

 

The preservation of the environment remains at the core of Valentin Imperial Riviera Maya values. All our safety and wellbeing protocols have been carefully established to maintain a balance between your safety and the conservation and protection of natural resources.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 22 miles

Property Information

Year Built: 2007
1 bedroom suite: 15
Junior suite: 524
Total rooms: 539

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Resort Details

Dining

French, Japanese and Mediterranean cuisine are just a few of the great options here!
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Amenities

Enjoy full access to free parking, exercise facilities, 24-hour front desk services and more.
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Activities

Whether you are ready to snorkel or prefer to sit by the pool, you're covered!
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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 18720 reviews
  • 5.0 star tripadvisor rating
    Highly recommend Valentin

    We’ll definitely go back to Valentin. It truly is a lovely place. Everything from the drinks, the food, entertainment, the service, the grounds, etc was perfection!!! We made New friends (employees) at Valentin Fabiola-Indonesian Daniel-buffet Margarito & Oscar bar pool Isabel-entertainment Chef-Olivo rest Juana -Japanese Dora - Public Relations Virginia pool waitress Alejandra pool waitress (best legs)

    May 18, 2024
  • 5.0 star tripadvisor rating
    Beautiful Valentin Imperial Riviera Maya Paradise

    Exceeded expectations. There cannot be a better value in Riviera Maya. Gorgeous grounds and rooms, and treatment like royalty. Perfect for those seeking a secluded, quiet, uncrowded, traditional paradise experience. Lovely, scenic, walkable size. No shiny loud high-rises here. Recommend the Golden swim-up suites - very private, and even more beautiful at night. (And with your own bar, lunch and waitstaff!) The dining is very good overall with many options for everyone. The best surprise - the cafe! Hint: If you do not like to wait for an hour with a drink before dinner, arrive at 5:45 or purchase the Prive package. We would go back!

    May 18, 2024
  • 5.0 star tripadvisor rating
    Top class holiday at Valentin Imperial!

    Fantastic stay at Valentin Imperial. Room, service and food all excellent. Sports Bar has been upgraded and fantastic as is Italian and French restaurant. Ginger was our favourite this year - tempura fish and sushi were outstanding. Piano bar was disappointing - the piano player wasn't great and you couldn't guess what he was playing most of the time so went to Sports Bar instead. Mar Tierra for breakfast - service from Alexis, Isidro and Albino was fantastic. Thanks for making us feel special every single day. Vincent in animation still as lovely. Some new entertainment team who need to learn from Vincent - it's not all about you!! There is only so much twerking you want to see in one day....off to the beach!!! It would be great to have a small washing line on balcony to hang costumes to dry. Fab holiday and we will be back...soon!!

    May 17, 2024
  • 1.0 star tripadvisor rating
    A traumatic experience

    During our first two nights, we were woken up by a loud screeching noise (we believe to be the pipes/water every 30 minutes, the toilet would not flush, and the fan was so loose it was basically hanging off the ceiling. We spoke to the concierge who said they would look into the issue as soon as they could - 6 hours later and no resolution we were told we needed to move rooms (right at dinner time!). After many conversations, we were upgraded to an ocean-front room. We walked into our new room (bell hop behind us) to find a male employee, in uniform, pants down to his ankles, watching p*** ON OUR BED. As he was a housekeeper, it was truly traumatizing and disgusting to think what else happens in guests' rooms. We have never felt so concerned as to the cleanliness and safety at a hotel. Reviews for other areas of the resort: Dinner: Unless you purchase the privee package, be prepared to wait 2 hours a night for dinner (there is no buffet option) Chairs: We had to wake up before 8am to secure a spot Spa: If you are looking to use the spa, I would look elsewhere. The spa is in the corner of the property, no windows, views or amenities. The only area to relax is a hallway or in the tiny locker room w/ gym style sauna. The facial was a sheet mask from the store on our face for 30 minutes. We would hate for anyone else to experience what we did. Please look elsewhere!

    May 17, 2024
  • 5.0 star tripadvisor rating
    Look no further, book here!!

    Just back for our 2nd trip. This place is simply amazing!! Resort-breathtaking, food-fantastice, entertainment-exciting, bars-fabulous, staff-5 star service!!! Staff standouts-Oscar, Margorito and Sania. I can't forget the star of the show, Dora!!! This resort has the perfect mix of relaxing and party-time. Ages range from 20 to 90 and all have fun!

    May 17, 2024