What We Love

  • Zentropía Spa - waterfalls, vapor baths, hydromassage and couples' massage. Sounds like heaven.
  • Chilling at the Royal Beach Bar - travelers report that the service is off-the-charts.
  • The butler service, 24-hour room service and two bars just for Royal Suites guests.

Things to Know

  • It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.
  • For those wanting to explore, the ancient ruins of Akumal are seven minutes away.
  • On land, there's archery, shuffleboards, ping pong and more. Get your game face ready.

Perfect for your next getaway, this outstanding resort offers an adults-only, all-inclusive experience in Riviera Maya. All-inclusive means stress-free getaways: drinks, food and activities here are included in the price of your vacay!

The chic accommodations will have you swooning with amenities like personalized butler service, 24-hour room service and a daily restocked mini bar. You’ll also be taken on a culinary journey with six different restaurants and bars offering an array of dining options. You can even enjoy the option of the Dine Around program where guests can enjoy restaurants and bars at Grand Palladium Hotels & Resorts.

Entertainment is around every corner here, too. From the numerous watersports to enjoy to daily and nightly entertainment around every corner, you’ll always have the option of fun at this dreamy spot. The resort’s most prominent entertainment is the Chic Cabaret & Restaurant offering an immersive experience each night. 

If you prefer a more zen experience, you've still come to the right spot. With a three-tiered infinity pool overlooking the Caribbean Sea to a dreamy beachfront, you'll have plenty of spots to relax and renew. Plus, the Zentropía Spa offers luxurious services and treatments that will have you feeling like royalty. 

This hotel is All-Inclusive. 

You’ll be able to enjoy Infinite Indulgence®, which includes: 

  • Breakfast, lunch, dinner and snacks 
  • Local and select premium alcoholic and non-alcoholic beverages
  • Complimentary Wi-Fi
  • Personalized butler service
  • 24-hour room service
  • Select non-motorized watersports
  • Daily and nightly entertainment
  • All taxes and gratuities 

Woohoo! Book your beach vacay with CheapCaribbean and get MORE Perks at TRS Yucatan Hotel. Enjoy perks like free extras, upgrades and discounts you’ll only receive by booking with CheapCaribbean. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.


Riviera Maya - Beach
Cancun International Airport (CUN) : 54 miles

Property Information

Year Built: 2005
Last Renovation: 2017
Accessible rooms: 2
Floors: 2
Total rooms: 454


Resort Details


You don’t have to go far for delicious food and drinks, these options have you covered.
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Treat yourself to everything that this resort has to offer and more.
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Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The access to the hydrotherapy areas at Zentropia Palladium Spa & Wellness will cost $35 USD per person.
Advisory In order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:

This hotel cannot guarantee a spring break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12326 reviews
  • 5.0 star tripadvisor rating
    The People Made the Difference

    Helios restaurant for breakfast with Daniel Tuz as our server and Maggie as our main butler in our villa made the trip. Good restaurants, bars, entertainment, pools and activities overall. A little tricky to navigate all the options available to you. I’d say avoid the sales pitch on membership as you would any impulse buy except multiplied by thousands.

    Jun 21, 2024
  • 1.0 star tripadvisor rating
    Go elsewhere

    I will be short and succinct as possible. 1) Food is terrible- few choices and of the choices available, not good at all. 2) Not worth what we paid for our stay. The room was nice, but the rest of the resort seems old and unkept. 3) Getting around is a challenge, long waits to get on a cart to go do anything. 4) The beaches are dirty and unkept. 5) The very first thing they will try to get you into a presentation that they state takes 1 hr, but in reality takes 3. Your time can be better used waiting for a cart…lol. Now the good: our butlers Andrea and Maggie made up for all the bad about our stay. They were truly attentive and made every effort to mitigate the shortcomings of their hotel. Ivan at the adult pool areas is fantastic and will go out of his way to ensure you are taken care of. I have a lot of experience in leadership and this resort just shows poor management.

    Jun 21, 2024
  • 4.0 star tripadvisor rating
    Nice trip!

    Employees were very attentive. Beach was as clean as it can be during raining season. The place was very clean. One point only that is was missing is the food at the buffet on breakfasts was redondant. Room was clean. Butlers were amazing!

    Jun 21, 2024
  • 4.0 star tripadvisor rating
    Lots of resorts all within the same property

    If you stay and TRS you have access to all restaurants and amenities at the other 3 resorts on property, if you do not like a meal at one spot you have over 20 other dining options..

    Jun 20, 2024
  • 5.0 star tripadvisor rating
    Amazing stay!!

    It was honestly the best service i had in my whole life, it was for our honeymoon and they treated us like royalty!! People are so kind and the room was amazing

    Jun 20, 2024